Beauty, health and wellness, lifestyle, Sunday Confessions

Sunday Confessions

 

As of late everyone seems to be saying the same thing. Everyone wonders what is happening in the world. Between what is happening in the U.S.A., Brexit, the debate of the existence of Climate Change (which is a real thing), we all seem to be lost, wondering which road to take, which side to stand on and wishing for a simpler time.

A few weeks ago, while my beloved and I were discussing such topics, he said “Remember Little House on the Prairie? It was a great show. That is what family and community should be about.”. That’s when a thought transpired in my mind. I looked at him and said “If that’s the world you want, you can have it”. He looked at me like I had three heads and was speaking in Mandarin. I clarified my thought for him, just as I am going to do for you. When our actions are based in kindness, kindness will spread. When we speak with truth, truth will spread. When are intentions come from a place of light and love, light and love will spread. It’s inevitable. When we face our fear, be it of saying the wrong thing or trying something out of our comfort zone, the fear slowly disappears. We lead by example, to our children, to our family, to our coworker, even to strangers we pass on the street. Speaking your truth not only sets you free, it can unlock the shackles of others.

We have no control of the world entire, nor do we have any control over the actions and words of others. What we do have control over is our own words and actions. The simplest of actions can make the biggest impact.

  • Hold the door open for a stranger.
  • Help an elderly person get their groceries in their car.
  • Offer your child a ride to school or work.
  • Leave a love note in your spouse’s lunch.
  • Call a friend just to say hello.
  • Send flowers, to anyone, just because.
  • When someone is speaking to you, look them in the eye and be present. When you are overwhelmed and someone needs your attention, kindly say “I want to be here for  you, I need a minute.”.
  • When you are feeling unheard, do not get angry. Tell the person you are speaking to “I need your attention. This is important to me”.
  • Support others achievements, never dismiss them. Someone tells you they have decided to be clown, celebrate it. …I however will be in the back of the room for I hate clowns, but I will still be there, cheering them on…from afar.
  • Listen and respect the opinions of others, for you want others to listen and respect yours. You do not have to agree with them. …more often than not, if you take the time to listen, you will find the root of their opinion and maybe, just maybe, you can help shed some light on their lack of information and leave them with something to ponder. …or they may do the same for you.
  • Be grateful, even if your day feels like a shit show. Be grateful. If you can walk, talk and wipe your own ass…that’s a pretty good day.

Create the world you want to see. Plain and simple.

Beauty, Business, Hair Care, health and wellness, Uncategorized

Salon Etiquette 101

As you all know by now, I manage a Salon/retail shop. At least once a day, everyday (yes, I am serious…everyday) I feel like Miss. Beadle from Little House on the Prairie. Not because I am teaching someone something new – because I feel like I am dealing with Willie Oleson’s bad behaviour or Nellie Oleson’s nasty glare. Now, I have come to realize that maybe some of you cannot help your behaviour. No one had ever told you that it is not polite to throw a flat iron or it isn’t the best idea to sit on the floor and try out the nail polish that you haven’t purchased. So, me being me, I have compiled yet another list for you. Consider it a class in Salon Etiquette. Oh…and for the stylists out there, you may want to pay attention, for this list is for you as well. Come on now…you and I both know that not all stylists out there are behaving nicely or showing any professionalism for that matter. Now class, take your seats and pay attention to the lesson.

Salon Clientele –

– When purchasing a hair brush, please do not take each one off the shelf and run it through your hair. You see, now we cannot sell that brush to another client and we also cannot return it to the manufacturer. Would you want to buy a hairbrush that some person just used? Didn’t think so.

– When purchasing nail polish…do not open the bottle and try the polish on your nail. Again, now we cannot sell that polish to another client and we cannot return it to the manufacturer. All polishes come with a color swatch so you can put the nail swatch up  to your hand to see how the color looks. To clarify, although the swatch is shaped like a fingernail – the color looks the same on a toenail. (yep…if you’ve read my blog…you know the story).

– Do not take the lid off every hairspray and spray it to see if it sprays evenly. Yes, I have been privy to many an explanation by grown women try to explain to me the aerodynamics of hairspray and how it “lands” on the hair. (not to be confused with AG aerodynamic Hairspray…a nice light hold).

– When you are in my shop, all my products are professional salon products and name brands. Everything I sell is good. It comes down to what you are looking for and what your hair needs are. Unless your name is Honey BooBoo, please refrain from the old time favorite “Whatcha got here that’s good? I don’t want any crap stuff.”.

– If you wax and are suffering with red bumps or ingrown hairs on your bikini line, you can just tell us. Seriously, we know what red bumps are and what ingrown hairs are…please…I beg you…unless you look like (and others think you look like) Cindy Crawford…we don’t need to see it.

– We have all had bad hair days. We have all been fed up with our products. Take a breath. When we ask you what you want your hair to look like and what products you are currently using, don’t get mad. We are not blaming you for your hair mishap. We are asking so we know where to start from, to see what will work best for you…don’t get angry. Take a breath, have a complimentary chocolate.

– Just because your last stylist or salesperson didn’t know what they were doing doesn’t mean we are all like that. Be nice. Give us a chance.

Now, for the stylists –

– When your client arrives for their appointment and are in your chair, I don’t care if they have been coming to you for 20 years…do a consultation! Ask them if they were happy with their last service, confirm what you are doing that day. Ask if they have had any life changes, illness or new medication – for all of these factors could affect their hair.

– Got a color service booked? Make sure your client hasn’t been using “at home” color. If you need to ask me why…it may be time to rethink your career choice.

– When you are styling your client’s hair, tell them what you are using. Tell them how much to use and how to apply it. Teach them how to do their hair. SELL THEM THE PRODUCTS!!! This way they can be happy with their new cut for longer than a day. (hey…if you won’t sell it to them…I will gladly help them out…oh that’s right…I already do.).

– When your client is mistaken about a product, don’t pull a Nellie Oleson and laugh at her misconception. Be polite…how about trying “you know, a lot of people think that, but actually” and fill in the blanks. You want your clients to be nice to you? Be nice to them. Respect =respect.

– When the appointment is over, clarify if they need any of the products you used. RE-BOOK them! Women are busy, between work and kids and liquor store runs, they will forget about their hair until that moment they catch their roots in the rear view mirror. They will call for an appointment and won’t be able to get in…and guess what…it is your fault (that is what they are thinking at that moment). Re book them and this isn’t an issue and when they come for their appointment they will feel like you care about them…and we all want to feel that.

So there you have it, Salon Etiquette 101. Hopefully you all have learned something and I won’t be forced to put you in the corner beside Willie.