Beauty, Hair Care, health and wellness, lifestyle

Monday Motivator

Here we are. Monday has arrived. Yours truly lives in Canada and most of us are waking up to frost on our windshields and snow on the ground. We are also greeted with moans from our children about having to sport their toques (hats for my non Canadian readers) and winter boots…such a fun morning ritual that lasts from November to April, if we are lucky. With the change in weather, many of our children have to deal with our moans about our hair. Weather and temperature changes can make our tresses dry, make our hair stand on end with static and frizz is ever so present….until today! I have covered these hair woes in the past, so for your reading pleasure, today I will share my links to my articles that will give you tips, tricks and information about hair products that can moisturize your dry ends, dry scalp and ease and even eliminate your frizz and static.

 

https://thatgirlintheredcoat.com/2016/02/08/monday-motivator-kms-tame-frizz-de-frizz-oil/

 

https://thatgirlintheredcoat.com/2018/06/11/the-joi-of-a-monday-motivator/

https://thatgirlintheredcoat.com/2016/04/11/monday-motivator-joico-humidity-blocker/

That Girl in the Red Coat

https://thatgirlintheredcoat.com/2015/07/17/product-101-conditioning-treatments-to-heat-or-not-to-heat/

Pai-Shau Line – That Girl in the Red Coat

https://thatgirlintheredcoat.com/2015/08/17/perfectly-pai-shau/

 

Here’s hoping that one of these tales will give you the product that you’ve been searching for.

 

DID YOU KNOW? You can search my blog for a tale that suits your purpose! For example, simply type “frizz”, “damaged hair”, “Joico”, or “Moroccanoil” in my search bar and any and all blogs concerning your key word will pop up for your reading pleasure.

Wishing you a good hair day today, and everyday.

 

 

Business, communication, lifestyle, That girl in the red coat

… oh the things I hear

As you know, I have been in the retail/customer service biz for over 30 years now. Yep. 30 years. From running the first central dispatch for Pizza Hut Canada back in the 90’s, to selling everything from hairspray, shoes and luxury vehicles. Over the decades, there has always been one commonality. The strange, the rude and the down right odd things people say to salespeople. In sharing these zingers, my hope is to bring a smile to your face and if you happen to know anyone who behaves/speaks like this, maybe together we can help them. …and yes, I am sorry to say, the following have been said to me. I constantly have to remind myself “do not show it on your face”. I can’t make this shit up.

  • “Will this boot shrink?” – a woman asked me if the Hunter rubber boot she was trying on would shrink in size. I asked her if she meant would it stretch. Nope. Her concern was it would shrink.

 

  • “This sandal is too big…look how much my foot moves!” …she was trying on a flip flop.

 

  • “How am I supposed to hold the hairspray?” …the can stated it was “hard to hold”. …psst…that means the hold factor of the spray itself.

 

  • “If I never use the back seat why do I have to get a 4 door car?”. I let the gentleman know we offered a 2 door sedan. “Oh, 2 doors won’t do.”. …sigh

 

  • A couple did not think it was fair that they couldn’t get approved for a car loan. We explained that they hadn’t paid their phone/cable bill in 9 months to which they said “well, they changed our plan and we didn’t like it so we won’t pay until we get what we want!”. …FYI – that’s not how that works. If you don’t pay your bills, your credit rating plunges and lenders aren’t a fan of bad credit.

 

  • “I need a shoe that fits my Orthotics.” I asked her if she had them with her. “Oh no, I never wear them.”.

 

  • “These are men’s shoes! There is an “M” on the box!” …we were in the ladies section. FYI – an “M” = medium width. A “W” = wide width.

 

  • “Can you tell me where my toe is?” … a woman trying on a 4 inch pointed toe stiletto heel.

 

  • “Is there enough room in this shoe for growing room?” … a question posed to yours truly from a woman in her 40’s. I let her know that her feet have probably stopped growing to which she said “Yeah, but what if I gain weight?”.

 

  • “Are these slippers slippery?”

 

  • A woman came in looking for winter boots. She picked up a pair and asked if they were winter boots. I let her know that although there was fur inside the boot it was a fashion boot. It had no thermal grading and was not waterproof or water resistant. I was told I didn’t know what I was talking about because “anything with fur is for winter.”.

I could go on, but I would get carpel tunnel, so I shall save more for later. Enjoy the giggles Beauties.

Beauty, Hair Care, health and wellness, That girl in the red coat

Monday Motivator

Over the weekend I was going through the archives and came across some tales that may help your Monday be a little more bearable. The new school year is upon us and I remember all too well the stresses, the breakdowns, and the tantrums that go along with this yearly event. …not to mention our children’s behavior. Some of these Monday Motivator’s are to help you with your hair woes and also to remind you that in life, you are not alone.

 

https://thatgirlintheredcoat.com/2016/05/09/monday-motivators-joico-flip-turn-hair-shake/

 

https://thatgirlintheredcoat.com/2013/10/27/what-does-this-do/    – this gem of a tale is the what’s what of styling products.

 

https://thatgirlintheredcoat.com/2012/07/21/kindness-101/   – this gem has been my most popular to date. Kindness. Plain and Simple.

https://thatgirlintheredcoat.com/2012/09/25/purge-the-vanity/  – Be your own Beautiful

 

Beauty comes from within my friends. …of course a good hair day doesn’t hurt.

 

 

 

 

 

 

Beauty, Hair Care, That girl in the red coat

Monday Motivator

Here we are, It’s Monday morning. As you know, it’s my goal to make sure no one ever says “looks like you’ve got a case of the Mondays!” and to ensure that no matter what Monday may throw at you, you will always smile at your reflection. Over the past weeks I have received many questions about products I have blogged about in the past, so without further adieu, here are some of my archived posts giving you the low down on some FAB! products from Joico. Meet Hair Shake, Flip Turn, Humidity Blocker, Kpak Color Therapy Luster Lock and the Kpak system.

https://thatgirlintheredcoat.com/2016/05/09/monday-motivators-joico-flip-turn-hair-shake/

 

https://thatgirlintheredcoat.com/2016/04/11/monday-motivator-joico-humidity-blocker/

https://thatgirlintheredcoat.com/2016/07/12/luster-licious/

 

https://thatgirlintheredcoat.com/2015/03/23/15-minutes-is-all-it-takes/

 

A few gems from Joico that with ensure a good hair day this Monday and everyday.

 

 

 

 

 

 

Beauty, Hair Care, health and wellness, That girl in the red coat, Women

Design Me a Monday Motivator

Good Morning Beauties! it’s Monday and you all know what that means! Gather ’round for That Girl in the Red Coat’s latest Monday Motivator! Grab your coffee, if you have little ones, tell your kids whoever stays quiet the longest wins a prize and get ready to meet a FAB! product that will make this Monday a little less mundane.

Have you ever gone to spray your hair with hairspray and realized it was either too much hold for your soft curls or not enough hold for your sleek updo, which in turn resulted in you having a meltdown with your toddler on the bathroom floor? Well Ladies, toddlers will still freak out over the kleenex being thrown out or having to wear clothes, this is one thing I have no remedy for. What I do have a remedy for is your hairspray woes! Let me introduce you to Design Me Hair Hold Me Three Ways!

The gems at Design Me Hair have created a hairspray that has an adjustable nozzle that achieves adjustable hold! You can get back up on your chair, it’s real! Trust me. I was a little wary, I found it hard to believe it would work. I was proven wrong. It is, in a word, amazing. First of all, it smells heavenly. Second, no matter which hold factor you select, no flakes! None. This hairspray is cruelty free, paraben free, sulfate free, gluten free and vegan. Every hold factor offers long lasting hold, adds shine and UV protection.

Here’s the low down on the hold factors;

LIGHT = perfect for taming flyaways and for keeping your loose beach waves intact without creating stiffness to your waves

MEDIUM = can be used as a pre-curl setting spray. Also lovely to use to keep sleek, flat styles intact. I love it for along my part where my little hairs like to pop up. Also keeps my shaved sided down in between my hair appointments.

HIGH = your updo’s new bff. Lovely for braids, tight curls and for styles that need their volume high all day.

To use – always apply to dry hair. Select your desired hold factor. Give the can a good shake upside down (just as you do with canned whipped cream), then spray. I suggest holding the can at least 10 -12 inches from your hair. (30 cm or length of a ruler for my metric friends).

No more meltdowns over hairspray. A good hair day on a Monday and everyday. What more motivation to you need?

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Women, writing

Tales of Truth – the final edition

Well, here it is. The final edition of That Girl in the Red Coat’s Tales of Truth. I thought I had heard, seen and smelled (yes … smelled) it all. Over the past weeks, I have been proved wrong. With the full moon, a heat wave and news of the shop’s closure, it has been an interesting 2 weeks around the shop and I must say, I know for sure there is a higher power, because yours truly has been able to hold her tongue and keep it professional. So, gather ’round ladies and gents, boys and girls, for it is time for Tales of Truth.

  •  A woman came in looking for hard wax to do her own Brazilian wax at home…I guess she is really getting into representing the host of the summer Olympics. Anyway, as I showed her our selection, she asked me if instead of using a spatula to apply the wax, could she just use her fingers, like the last time. I asked her “The last time? I thought you said this was your first time?”. “Oh, it is. The place I go to, the girl says using her fingers was easier.”. I took a breath, swallowed the little bit of puke that came up and asked her if “her girl” wore gloves. “No. She just applied the wax, ripped, then put her finger back in the wax and did it again”. …..*THAT GIRL IN THE RED COAT tip – if your “wax girl” is using her fingers and double dipping with you, she is with everyone else. If you do not see gloves and a spatula….RUN!!!

 

  • Since the shop is closing, we have our products on sale. The signs say Everything on Sale. A woman came in and asked “Is everything on sale?”. “Yes, everything.”. She tilted her head to the side and said “So everything right? I’m not gonna get up to the counter and then you’ll pull the rug out from under me and charged me full pop on some things?”. I told her “That’s correct. Everything. No rug being pulled out.”. “Well, I’m gonna add up my total on my phone and it better match yours!”. …they matched.

 

  • A woman asked if she could return a product she bought a month ago and then buy it back with the new discount.

 

  • I was asked “Since you are closing, does this mean you won’t be open anymore?” …I am still trying to figure that one out.

 

  • A woman started to spray every hairspray she picked up. I let her know they weren’t testers. “What’s it matter? You’re closing anyways!”.

 

  • A woman came in for her hairspray. I let her know that unfortunately we had sold out of it and the owner was not ordering any more product. I shit you not, she leaned on the counter, turned her head to the side, spoke out of the side of her mouth and said “Listen, you order me 12. Sneak an order in. No one has to know. I’m good for it.”. …okay there Fredo.

 

  • We open at 9:30 a.m.. At 9:45 a.m. I hear the chirp of the Salon door and with it a shriek of “NO!!!!!!!” – so loud one of my stylist’s shut off her dryer and walked away from her client to see what the shouting was about. “You can’t close! You can’t! Where will I go now? You have ruined my whole day!!!!”. …and good morning to you as well.

 

  • “You’re not closing.” a woman said as she came in the shop. I told her the owner had decided to close. “No she didn’t. You’re not closing!”. It took 5 minutes to convince a woman that the shop was in fact closing.

 

  • A woman came up to the counter with her product and told me “I have a bone to pick with you! I was in last month and you said nothing about closing. You let me buy product at full price! I am not impressed!”. I let her know I understood her disappointment since I didn’t know a month ago either. …she stopped talking after that.

 

  • “Well, aren’t you just the most annoying thing today!” – what a woman said to me when she saw the shop is closing.

 

  • A woman came in, stared at me, stomped her feet, pouted then sat in the chair by the front door for 5 minutes staring at me without saying a word. (I know it was 5 minutes, because I timed it). When she finally stood she looked at me and said I was being unfair for closing the shop. I let her know the owner had decided to close and before I could explain why she told me “If you cared, you would have made her stay open. This is horrible. Now I have to drive further for my products!” …took every ounce of restraint to not say “time to get off your cross, someone needs the wood”

 

  • “Well, aren’t you shit out of luck. All you can do is this and now the shop is closing.” …just another gem bestowed on yours truly. …you would be happy to know I didn’t hold my tongue on this one and assured the woman that I was not just a girl standing in a shop.

 

  • As I rang through a women’s purchase, I told her the total and as she gave me the cash, she smirked and said “Shop’s closing huh. No job for you!”. …I know of the soup Nazi, guess she is the job Nazi.

 

  • “Where am I going to get my shampoo now?!” – something I hear at least 20 times a day. When I let them know they can check the local Salon’s “Can’t you call around to all the Salon’s for me?”….sometimes, there are no words.

Last but not least, the woman who flashed me her red bump riddled bikini line came in and said “Sorry to see you’re closing! Who’s gonna help me now? Who am I gonna show my issues to?!?”. …I…shit…you…not.

 

Tales of Truth

 

 

 

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women

Hair-surance

Last week I had a woman come in looking for a silicone oil for her hair. I asked her why she was looking for a silicone oil for her hair and she told me “that’s what my stylist said to use to fix my extensions, to make the frizz go away and to help get the knots out.”. I asked her how long she had her extensions in for and she told me 1 week. (I swear, I would have guessed a month.). “Oh, I see” I said. “Yeah, I know they look horrible. My stylist told me I am not taking care of them properly. I guess I am just stupid or something.”. It was then that I asked her if her stylist had told her how to take care of her extensions to which she said “Yes. She told me to go to the drugstore and make sure the shampoo was moisturizing and then she said…” it was then that I stopped her. I actually put my hand up and said “Stop right there. Hold on one minute.”. I took a breath and said “this is not your fault. I am sorry that you spent so much money ($400.00 by the way) and were given the wrong instruction.”. I let her know that she should wrap her head each night, or at least put her hair in a low ponytail/braid before bed. That only professional Salon sulfate free shampoo should be used with extensions. That a flat iron spray should be used when using a flat iron – not a silicone oil like her stylist told her. The poor girl just looked at me. Her eyes began to well up, then stopped. Her look turned from despair to anger, and rightfully so. “My stylist didn’t tell me any of that. In fact, she made me feel like I was an idiot and disrespecting her when I told her I thought there was a problem with my extensions!”. We spent the next 20 minutes talking product and after I rang her through, she thanked me for my honesty. “You are the first person who told me the truth about my extensions”.

The point of today’s tale? Clients and customers come to our Salon’s because they trust us. They trust us with their family secrets, the latest neighbourhood gossip, their fears and their self doubt. Most importantly, they trust us with their hair. It is our responsibility as stylists, Salon managers and Salon owners to guard that trust and help our clients and customers to protect their investment in themselves. It is our responsibility to explain;

  • the importance of the proper shampoo, especially for color clients. Explaining that professional Salon shampoo will protect the their color whereas drugstore shampoo will effect the vibrancy of their color = color fade.

 

  • how to apply shampoo – to emulsify it in your hands, then apply mid shaft and work your way up.

 

  • that sulfate free shampoo’s do not make lots of bubbles or suds. To make more of a lather, add more water. Adding more shampoo just wastes the shampoo and leaves the hair greasy and lifeless.

 

  • the difference between leave in conditioners and conditioning treatments. Yes, sadly many woman I have helped were using a conditioning treatment and leaving it in, which in turn messed up their hair, on many levels. * I ALWAYS stress the importance of rinsing out vs. leaving in. Trust me, your client may look at you like you have three heads, but they will thank you for it later.

 

  • all mousses and root boosts are thermal activated. No blow drying? No volume. Plain and simple.

 

  • the importance of thermal protection. Every client that uses a flat iron MUST have a flat iron spray at home and it MUST be used each time a flat iron is used. *the hair spray today will be cooked into the hair tomorrow without the use of a thermal spray.

 

  • All oils and serums should be applied to damp hair BEFORE blow drying or to dry hair AFTER using a flat iron or curling iron. * oils and serums are not thermal protectants. I want you to think of a hot pan on the stove – what happens when you add oil to a hot pan? Exactly.

 

  • how to take care of extensions. How to wash them. How to style them. Which products are best to use.

 

  • how to take care of their hair after a perm

 

  • how to maintain smooth tresses after a chemical straightening

 

  • how to wash their hair when they have had vibrant colors applied.

In my experience, almost every customer thanks me for being honest with them, for taking the time to explain things to them, the how’s and the why’s of hair product and hair care. Take a moment to speak with your clients about their hair and hair care routine, explain the importance of protecting their investment in themselves. They will thank you for it. As for me…no thanks needed.