Beauty, communication, Hair Care, That girl in the red coat, Uncategorized, writing

Tales of Truth – The 20th…yes…the 20th Edition

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It’s July. It’s the week of the August long weekend.  A heat wave has hit my corner of the globe. The Humidex is on the rise. Combine all these events and you have the ingredients for a whole lot of crazy.  Oh…and there is a full moon upon us, it is to arrive on Friday. You see, the powers that be have bestowed not one, but two full moons this July. The second full moon is known as a Blue Moon. You know, I used to like that song. Now I feel the lyrics are mocking me… “Blue Moon, you saw me standing alone…”…I bet it did. Well Ladies and Gents, boys and girls, gather ‘ round for the 20th, yes, the 20th edition of That Girl in the Red Coat’s Tales of Truth.

– I hear the chirp of the shop’s door and the flip flop of the woman’s sandals. I look up from my invoice and greet her with my morning smile, wish her a good morning and ask if I can help her. “Yeah. I want my hair cut.”. I let her know that my stylists are booked for the day but we can make her an appointment for tomorrow. “Pfft. That’s not gonna do. Why the hell would you put this coupon in the paper for cheap haircuts if you can’t even take me now?!? I think that’s stupid and yous (her word…not mine) guys are liars! Whatcha think of that?!?!” to which I kindly let her know that our Salon didn’t put the coupon in the paper for “cheap haircuts” and that the Salon she was looking for was at the other end of the plaza. She looked at me for a minute, then flip flopped out the door.

– Every once in a while, yours truly is alone at the shop and every once in a while, nature calls. I put a sign on the door that states “Thank you for your patience. 🙂 Be back in 5 minutes”. Now, to be clear, I am usually back in 2 minutes. I lock the door because we are a retail shop too and if I am in the ‘loo with my knickers at my knees I can’t stop shoplifters. So, nature called. I went as fast as I possibly could for I could hear someone banging on the shop’s door. As I got closer to the door, the customer had no problem telling me how “F’in hot it is outside” and that it was unfair of me to make her wait 2 minutes. I apologized and let her know I was on my own and that I had to use the washroom. She told me I should work on my bladder skills. …is there a course for that?

– A woman asked me if there was anything she could do to make her hair more greasy. I told her if she didn’t wash her hair for a week it would probably get greasy. She told me she couldn’t go a week without washing her hair because that would be gross. ….wait for it…there you go.

– A woman told me I was making her lose her patience because I couldn’t remember the product she had bought  in the past from her stylist at another Salon. FYI – this was her description – “that stuff, that I like, you know, in the tube or a jar, I can’t remember, but it smells good and my husband liked it”. …even Dionne Warwick and her psychic friends are at a loss on this one.

– A gent complained that our debit machine was too slow. I apologized and let him know it would be a few more seconds. “I’m in a hurry you know!”. So I moved the candy dish over to him and offered him a candy to which he exclaimed “STARBURST! MY FAVORITE!” and then he began to tell me about his first time eating a Starburst, then his first job and then he told me why he was in town. …All I kept thinking was “I thought you were in a hurry…and please, please do not ask me about waxing your balls”.  – those of you who read my blog know of what I speak.

– This month we have litre duo’s on sale in the shop. A woman wanted to buy a duo for her whole family to use. She colors her hair so I showed her the Color Shampoo/Conditioner duo’s we have. “Oh, I can’t buy that. My kids don’t color their hair and if I buy that then I have to get them to start coloring their hair so they can use it too and I don’t want to have to do that.”.  *author’s note –  anyone and any hair type can use Color Shampoo and Conditioner, even if you don’t color your hair.

– I have been asked if I shave the side of my head and put a blue streak in my hair so people won’t look at the scar on my neck. By the way, the answer is NO.

– A customer came in looking for a new shampoo. She let me know she had decided to become a vegetarian and wanted to be sure that the products she uses are not tested on animals. A dog was barking as she was talking (we have a pet shop beside us, so we hear many barks, meows and chirps.). I introduced her to the SOMA line and the ONESTA line – certified Vegan and Cruelty Free. As I was ringing through her purchase, she was telling me how horrible it is that people mistreat animals, then she got in her car and I realized the barking stopped. Yep, Miss. Save the Animals had left her dog in the car while she shopped for her cruelty free products.

– A woman complained that the mousse I sold her was “crap and didn’t give her any volume or body” like I said it would. I asked her if she applied it to damp hair and used her blow dryer. “Yes. Just like you said.”. I asked her how she dried her hair and asked her to show me what she does with her brush and blow dryer (some people use a round brush but brush the hair down and end up guiding the hair straight instead of guiding it up and out from the root for volume). “How am I gonna do that? I don’t have my hair dryer here!” ….sigh

– A woman walked into the shop, saw me behind the counter helping a customer and asked me “Are you open?”

– A gent asked if the tweezers we sell can be used on any part of the body. I now know his wife doesn’t like hairy nipples. He didn’t specify whose were the issue…thank god.

This month I have been asked if I have been saved. I have been asked if I have found Jesus. I have been asked if I knew that I had a scar on my neck. I have been told that I was brave to think I could pull off having the side of my head shaved – think that one was meant as a compliment. I have been told about a nail fungus. I have been shown a nail fungus – took off their shoe and sock to show me. Oh! and a lovely lady let me know that Tea Tree Shampoo can makes things tingle “south of the border”.

Dad's laugh

 

Beauty, Hair Care, health and wellness, That girl in the red coat, Women

Monday Motivator – Joico Texture Boost

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So it’s Monday…and what a Monday it has been. Between waking up 7 times through the night for no apparent reason, spilling my coffee…twice and then arriving at the shop to be a witness to our computer monitor’s demise…all before 9:30 a.m., it’s safe to say, yours truly was not impressed and certain phrases were being thought….and uttered. The only saving grace of my Manic Monday was my hair. Thanks to Joico and their FAB! Texture Boost, at least I was having a good hair day.

Joico Texture Boost Joico Texture Boost

This gem from Joico is a Dry Wax Spray. Yep, you read that correctly, a Dry Wax Spray. Joico Texture Boost delivers the pliability and texture of a wax without the sticky residue – in your hair and on your hands. With it’s ultra fine finishing mist (that smells wonderful), you can achieve movable texture with a flexible clean touchable hold. Joico Texture Boost is a styling agent that can be used on all hair types, from fine to thick, straight to curly. *It’s an awesome styling tool for achieving that tousled, beachy wave for curls. As you all know, yours truly has fine hair. This product did not weigh down my hair at all. I also live in South Western Ontario and the Humidex is at an all time high this week, and in my experience all waxes made my ‘do become a sticky matted mess or my textured tresses gave up the battle against the humidity and I looked like I hadn’t styled my hair at all…until Joico’s Texture Boost.  For best results, use on dry hair.

 

Beauty, Hair Care, That girl in the red coat, Women

Monday Motivator – The WET Brush

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Happy Monday Beauties! I know, I know, it’s Monday and you’re thinking what’s there to be happy about? Well, let me tell you. Today product in my Monday Motivator series is going to put a smile on your face and silence the whines and screams of your children…and before you ask, it’s not a vodka and tonic. Let me introduce you to…drum roll please,

Wet Brush The WET Brush!

This gem is a life saver and a sanity saver. With it’s trademarked Intelliflex bristles this brush glides through knots and tangles with ease, no matter your hair type- fine or thick, curly or straight. The WET Brush can be use on wet hair or dry hair. There is no pulling or tugging on the hair or scalp. I own one. My daughter owns one. My girlfriend’s own one. Their daughters own one. Some of the gents in my life own one as well – it’s a gem to use on beards. Every woman that has bought one from me at the shop has come back to purchase one for her sister, her bff, her neighbor, you name it. My first experience with this brush was over 2 years ago, when all my reps. (10 of them) were talking about this new brush and only one of them, Sylvie Balan from KAO – a FAB! rep. if I do say so myself offered me a brush to try out in our Salon. After using it on our first client, we were sold. It used to take our stylists 30 – 40 minutes to comb out this client’s hair. With the WET Brush – 5 minutes.

Mondays are tough enough, why not start it off with a little less pain and frustration. Save your mascara from watering eyes due to a nasty tangle, silence the screams and end the morning and evening tears of your children when they see you approaching them with brush in hand, do yourself a huge favor and get yourself a WET Brush. Plain and simple.

 

Beauty, Hair Care, health and wellness, That girl in the red coat, Women

Product 101 – Conditioning Treatments…to heat or not to heat.

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Today’s tale is the next chapter in my Product 101 series. My focus today is on Conditioning Treatments. Everywhere you look…facebook, twitter, pinterest and the ever impressive infomercials, everyone has the “best conditioning treatment EVER!”. This may be true. What I also know to be true is that all Salon Professional Hair Care lines offer a conditioning treatment and depending on your hair type and hair diagnosis, it very well could be the “best EVER!”. Not all conditioning treatments are created equal, just as every head of hair is not created equal. Some of us have dried, stressed strands due to chemical damage…demanding to go from brunette to blonde in one sitting. Others due to mechanical damage…forgoing a flat iron spray to protect our tresses with our daily rendezvous with our flat iron. Some of us are facing dry, lack of lustre hair due to good ol’ DNA. Whatever the reason, we all deal with dry, stressed hair, and this is when a conditioning treatment can become your new best friend.

Being me, I have compiled a little list. A “things to remember” list, if you will. Feel free to share.

– Conditioning Treatments are created to repair your hair, by saturating the cuticle & cortex with moisture, which in turn adds moisture back into your hair, adds elasticity and strength, and restores shine and lustre.

– rinsing with cool water locks in the moisture

– not all conditioning treatments are created for all hair types. Read the label.

– too much protein/keratin in the hair is just as bad as not enough. Always follow the directions of the conditioning treatment. If it is to be used only once a week, only use it once a week. *too much protein/keratin = fuzzy head (not a professional term, but it works).

– after 20 minutes, most conditioning treatments have done all they can do. You can wrap your head in a towel overnight if you so desire. I myself prefer a comfortable slumber.

– not all conditioning treatments require heat. Using heat with a conditioning treatment that does not require heat can result in greasy strands and/or lifeless tresses.

– all Salon Professional conditioning treatments are Color Safe

…and being me, here are some conditioning treatments that have been tried and tested by yours truly and our Salon/Shop clientele.

 No heat is required for these gems.

Joico Kpak Revitaluxe – the newest addition to the Kpak treatment family. This gem restores the level of the hair’s porosity, adds moisture and detangles. It doubles your hair’s resistance to future breakage by up to 94%. Kpak Revitaluxe is created for all hair types – strong enough to penetrate the thickest of strands, yet light enough not to weigh down baby fine strands. For best results, apply to freshly washed hair and leave on for 3-5 minutes, then rinse.  *this gem is one of the reasons this Girl in the Red Coat can be a blonde.

Joico Kpak Intense Hydrator – the name says it all. This treatment offers immediate hydration to the driest of strands and is created for all hair types. For best results, apply to freshly washed hair and leave in for a full 5 minutes, then rinse.

Goldwell Rich Repair 60sec treatment – yep! you read that correctly. 60 seconds. That’s all you need. This treatment will regenerate your hair up to 100% in 60 seconds. It restores the damaged hair structure from the inside out while providing softness and shine. Created for all hair types. *for finer strands, less is more.

 

 If you like to heat it up – these are for you.

AG  reconstruct – reconstructs extremely dry, damaged hair while rejuvenating the scalp. AG reconstruct is paraben free, gluten free and contains no salt. They are a cruelty free Canadian company. Apply to freshly washed hair, leave in for 2-5 minutes, then rinse. *to create a more intense treatment, apply heat for 20 minutes.

UANS CREMA Intensive Reconstructor – a self sealing conditioning treatment that adds moisture and restores elasticity. It can be used once a week, or as often as needed. Apply to freshly washed hair, leave in for 2-5 minutes, then rinse. *to create a more intense treatment, apply heat for 5 – 10 minutes.

DevaCurl Heaven in Hair Treatment – an intense moisture treatment for all curl types that is silicone free, paraben free and sulfate free that can be used once to twice a week. With this gem, more is best. Apply to freshly washed hair, apply a liberal amount and leave in for 15-20 minutes, then rinse. * for best results, once the treatment is applied, place hair under a plastic cap and apply heat.

In the age of Ombre, Sombre, Balayage, Brazilian BlowOuts and daily use of thermal styling tools, conditioning treatments are a must have. Not only will your hair look and feel fabulous, you are protecting your investment in yourself and you are ensuring that your hair stays in optimal shape and condition for further color, chemical and thermal adventures.

 

 

 

Beauty, Hair Care, health and wellness, That girl in the red coat, Women

Monday Motivator – Joico Color Balance Blue

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It’s Monday once again. Another weekend of fun in the sun has come to an end and back to the weekly grind we shuffle. This week’s Monday Motivator is aimed at the brunette beauties who have ventures into the ombre/sombre world. As all brunettes know, when dark tresses are highlighted, within a week the warm caramel highlights that  brought back memories of our favorite Halloween treat begin to take on the color of a jack o’lantern. …until now.

Let me introduce you to your new best friend – meet Joico Color Balance Blue

joico color balance blue

One of the newest additions to the FAB! line of Joico products, Color Balance was created with Joico’s Multi Spectrum Defense Complex, formulated to keep your color true and vibrant. With tone correcting pigments, Color Balance corrects on contact, instantly banishing those overly warm/brassy (orange) tones that turn up on dark hair that has been lightened. *Another perk – Color Balance preserves 89% of hair color nearly 8 weeks by bonding hair fibers. As always – another welcome addition to Color Balance Shampoo and Conditoner is Joico’s patented Bio Advanced Peptide Complex = root to tip repair, protection, frizz fighters and shine.

Joico Color Balance Shampoo – lather into hair, leave on for 1-3 minutes, rinse.

* may be used once to twice a week.

Joico Color Balance Conditioner – work through hair, leave in for 1 – 3 minutes, then rinse. This gem is gentle enough to use as a daily conditioner if so desired.

The Joico Color Balance family offers a shampoo/conditioner duo for blondes – Color Balance Purple, and for our red haired beauties – Color Infuse Red. From the feedback of my customers, the color-clientele of our Salon and personal use, Joico Color Balance products are a must for every vanity.

Beauty, communication, health and wellness, That girl in the red coat, Uncategorized, Women

Reflections of reality

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Today’s tale is for all those who are struggling, be it with your finances, your boss, your significant other, your hair or lack there of. Most importantly, for those who are struggling with yourself. If there is one thing you take from today’s tale and keep it in your pocket, it is this – you are not alone and it will get better. Everyone, I mean everyone is struggling with something or someone. Everyone.

Over the past months many of those that I hold dear, clients, friends and family alike have been facing struggles. Struggles with their friends, their loved ones and with themselves. One commonality they all seem to be facing? Judgement and ridicule, and that in itself is the worst part of the struggle. Opening up about your life or asking for help is the most difficult thing to do because of the fear of not being taken seriously. The voice of self doubt can be deafening. Judging someone on what you deem to be a lack of “being able to deal” is cruel, plain and simple. This is their journey, not yours. You see the world one way, they see it another. Here’s the deal, it is their reality, it is real to them, and needs to be honored as such. It is also their story to tell, not yours. Gossip is tacky, and ugly. Nothing good ever comes from it. Ever.

We have all struggled with reflection. For those familiar with my Salon Tales, you are well aware of my past self image issues. The difficulty with dealing with your reflection is that we aren’t just dealing with our reflections in the mirror. We are dealing with the reflections in our mind….and those nasty bastards can be hard to keep quiet. We all have the shoulda, coulda, woulda scenario’s playing and replaying in our minds -and there is nothing worse than when a friend or loved ones points them out for now our reflection has become reality.

To those who are reading this who have been the victim of judgement and ridicule, it’s time to turn those experiences around. Do not feel weak that you opened up. Be proud of yourself, feel heroic even, for you had the courage to open up, to let others know about those things that people don’t talk about at parties. Showing a weakness takes strength. Try not to judge those who judge you – calm down, I’m not gonna bring in J.C. and try to save your soul – I’m saying try not to judge them because 1) why waste your energy on someone who isn’t wasting theirs on you and 2) they need your sympathy and your empathy for they are feeling the same way you do, they just aren’t able to talk about it.

Everyone, I mean everyone at some point has; hated their hair, thought they were ugly, thought they were stupid, felt fat, felt alone, felt inadequate, lost attraction in their spouse, feared their spouse was no longer attracted to them, felt like a bad parent because they needed their child to just shut up for a minute, felt they were a bad friend because they wanted to put their own needs above another’s…the list is endless.

My hope for all who read this today is that you find some peace today, be it for a minute, an hour or more. May  serenity finds it’s way to your door. May the reflections of your reality begin to bring hope, light and love.

Beauty, Hair Care, health and wellness, That girl in the red coat, Women

Monday Motivator – Senscience Pro-Formance

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It’s Monday. Again. For those of you familiar with my blog, you are aware it is becoming my mission to make Monday a little more bearable. I can’t make the coffee brew faster, I can’t get your dog to open the door and walk himself, nor can I make your children give you the moment of silence you so desperately need first thing in the morning. What I can do is help you to have a good hair day on Mondays, and everyday.

For those of you, like myself, who felt lost when  Joico Brilliantine or Senscience Pliable Shine were discontinued, do I have some AWESOME news for you this fine Monday morning!

This Monday’s featured product is Senscience ProFormance Polish

Senscience ProFormance Polish

Senscience ProFormance is one of the newest collections from Senscience. Although the products are created for our lovely gents, our lovely ladies can use them as well. I am a firm believer that there is always a reason to add a little shine. This gem from Senscience delivers just that. It is a pliable (easy to work with) pomade that is created for all hair types. * a lovely pomade to use on curls – soft and defined. It offers a natural shine and washes out easily – leaving no residue behind. * no flaking – perfect for our dark haired beauties and no brassy tone residue – perfect for our blonde bombshells.

For best results, Senscience ProFormance Polish should be applied to dry hair. A little goes a long way, so begin with a dime size amount, emulsify in your hands, then apply to your hair. When using Senscience ProFormance polish, you can easily achieve any style.

For the Gents;

– a slicked back dapper

– a rebel tousled style – think Marlon Brando in A street car named desire …or James Dean in Rebel without a cause …either will do.

– great for beards – adds that little bit of sheen and controls those pesky little hairs with a mind of their own.

For the Ladies;

– a great finishing product for curls – adds a little shine and brings back a little spring to your curls without leaving a sticky or hard look and feel.

– a perfect product to apply to those pesky flyaways along your part or to control the kick back of your cowlick * that’s why I like it.

– cocktail with your favorite shine serum – a great finishing product to add some shine and control to your ends – instead of your ends looking like a shag rug circa 1970, your ends with be smooth as a baby’s bottom.

A lovely pomade that adds natural shine and it smells wonderful, what more can your hair ask for on a Monday?

Beauty, communication, Hair Care, That girl in the red coat, Uncategorized, writing

Tales of Truth – 19th Edition

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Well, ladies and gents, boys and girls, the full moon has arrived and with it some amazing and dare I say, gruesome tales of truth. I have been in the retail/customer service gig for over 25 years and thought I had heard and seen it all. …well, I stand corrected.

– The phone rings, I answer with my standard greeting. “Are you open?” is what I am asked. “Yes. We are open.”. “So, you are open?”. “Yes, we are open 9:30 – 9:00 today.”. “So, if I come over there, you’ll be open, right?”.  ….sigh

– A woman came in asking if I still sell the Wet Brush (the BEST brush EVER for tangles…just sayin’). I let her know we do and walked her over to the display. “I use the Wet Brush on my dog. He loves it so much I want one too…but it can’t be green, because his is green and I don’t want him mistaking my brush for his.”.

– A woman came in looking for hair chalk. I showed her the Color Bug by Kevin Murphy and the Pigment Pencils by Joico Structure. I let her know that they are a temporary color and will wash out in one to two shampoo’s. “If it lasts until I wash it out, that isn’t very temporary – I only wash my hair once a week.”

– I now know that there is at least one man who uses travel size hair dryers because they are the perfect size to use “south of the border” ….his pun…not mine…did not need the visual.

– A woman came in demanding I only show her products that are not tested on animals. She was wearing leather sandals & carrying a leather tote (I used to run the Ladies dept. at a shoe store and I can spot leather shoes at 100 paces).

– A boy and his mother came in looking for hair chalk. As I was showing them my selection and explaining how to use it, the boy was interrupting his mother, being rude, hitting the display and even our plant. When we got to the counter, as I was ringing through the hair chalk purchase,(a purchase he did not deserve, in my opinion), the boy saw our OPI nail swatches and shouted “Hey! Are these fake nails?” to which I answered “Oh no. Those are the nails from little boys who are rude to their Mother’s in my shop.”. ….Have to admit…that was fun.

– Box color is not for “your box” …enough said.

– The hair dryers are blowing, all of my stylists have a client in their chair. The woman at the front counter says “Oh…so you have a Salon.”. “Yes we do, would you like to make an appointment?” I ask. “Is it a real Salon?” she asked. Before I answered, I reminded myself not to show it on my face, “I’m sorry. What do you mean by a real Salon?”. “Oh, you know. A real Salon – you hear about these fake ones that open then close like a day later. You can never be to careful!”. She has been buying her hairspray from me for 4 years. …I left it at that…I had nothing.

….and the Piece de Resistance…drum roll please…a middle aged woman came in – hey, I can say middle aged, I am going to be 43. So, a middle aged woman, wearing a micro mini corduroy skirt, I mean micro mini skirt came in looking for her color. I walked over to the shelf and helped her find it. I asked her if she had enough peroxide at home to which she said, “I better get some.”. As I bent down to get it for her, she bent down as well. Well ladies and gents, yours truly was visually assaulted for Miss. MicroMini was not wearing any underwear. Going commando. Sans gitch. If that Took. It. Out. Seinfeld episode was about a woman, Elaine would have said “Put. It. Out.”….oh…and she needed a trip to her esthetician… enough said.

 

Dad's laugh