Beauty, Hair Care, health and wellness, lifestyle

Monday Motivator

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Here we are. Monday has arrived. Yours truly lives in Canada and most of us are waking up to frost on our windshields and snow on the ground. We are also greeted with moans from our children about having to sport their toques (hats for my non Canadian readers) and winter boots…such a fun morning ritual that lasts from November to April, if we are lucky. With the change in weather, many of our children have to deal with our moans about our hair. Weather and temperature changes can make our tresses dry, make our hair stand on end with static and frizz is ever so present….until today! I have covered these hair woes in the past, so for your reading pleasure, today I will share my links to my articles that will give you tips, tricks and information about hair products that can moisturize your dry ends, dry scalp and ease and even eliminate your frizz and static.

 

https://thatgirlintheredcoat.com/2016/02/08/monday-motivator-kms-tame-frizz-de-frizz-oil/

 

https://thatgirlintheredcoat.com/2018/06/11/the-joi-of-a-monday-motivator/

https://thatgirlintheredcoat.com/2016/04/11/monday-motivator-joico-humidity-blocker/

That Girl in the Red Coat

https://thatgirlintheredcoat.com/2015/07/17/product-101-conditioning-treatments-to-heat-or-not-to-heat/

Pai-Shau Line – That Girl in the Red Coat

https://thatgirlintheredcoat.com/2015/08/17/perfectly-pai-shau/

 

Here’s hoping that one of these tales will give you the product that you’ve been searching for.

 

DID YOU KNOW? You can search my blog for a tale that suits your purpose! For example, simply type “frizz”, “damaged hair”, “Joico”, or “Moroccanoil” in my search bar and any and all blogs concerning your key word will pop up for your reading pleasure.

Wishing you a good hair day today, and everyday.

 

 

Beauty, Hair Care, That girl in the red coat

Monday Motivator – most popular reviews

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Good morning all! Here we are, Monday has arrived. Over the past months I have had many inquiries about many different hair products from flat iron sprays to conditioners. So I thought I would re-post a few of my most popular blogs/reviews to date to help you all along on this fine Monday. When you are having a good hair day, any day, even Monday can be a FABULOUS day! Click on my provided links to find out more!

 

This gem from Schwarzkopf is a god send for all the natural blondes, bottled blondes and silver hair Beauties

https://thatgirlintheredcoat.com/2016/08/09/a-blondes-best-friend/

 

A little breakdown on conditioning treatments

https://thatgirlintheredcoat.com/2015/07/17/product-101-conditioning-treatments-to-heat-or-not-to-heat/

 

One of the most vegan, EU compliant hair care lines around!

https://thatgirlintheredcoat.com/2014/04/22/honestly-onesta/

 

Loved using mousse in the 80’s but aren’t sure about what to use now? Here’s your answer!

https://thatgirlintheredcoat.com/2015/04/28/product-101-mousse-hunting/

 

With over 6 years of archived tales and more reviews to come, yours truly has an answer for you. Yes, it’s true, you too can have a great hair day, everyday.

 

 

 

 

 

 

 

 

 

Beauty, Hair Care, That girl in the red coat, Women

Monday Motivator – Goldwell Sleek Perfection

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I know, I know. It’s Monday. I too did not want to face the morning. In my part of the world, the temperature was below zero and I knew the hardwood floor would be cold. Alas, there are mouths to feed and bills to pay, and hair to do. Thanks to a new found favorite from Goldwell, my Monday morning became a little less manic, and yours truly is having a good hair day. Yep…a good hair day, on a Monday. Let me introduce you to Goldwell Sleek Perfection

20150723_100721 …a Thermal Spray Serum to be used with your flat iron.

For those of you familiar with my Salon Tales, you know that yours truly has fine hair, is a blonde (bottled, but blonde none the less) and is a die hard fan of aerosol flat iron sprays…until now. Goldwell Sleek Perfection is a non-aerosol spray that dries in an instant – you would swear it was an aerosol. Fast drying = no sticky residue or wet spots that sizzle when your flat iron makes contact. Goldwell Sleek Perfection reduces hair breakage up to 50%, leaves your hair feeling soft, silky and frizz free for up to 24 hours. ….and it smells wonderful.

The secret to this FAB! product are styling polymers enriched with Bamboo proteins that form an elastic film which is enhanced by their exclusive elastomer. *the polymer film also contains an integrated protection complex that consists of UV-A & UV-B filters, Pathenol and the agents that trap free radicals = long lasting color protection and hair that has a smooth, glossy surface with a natural feel and flexible hold.

For best results, apply to dry hair before using your flat iron. *That Girl in the Red Coat tip – flat iron your hair, section by section. Use a clip to keep excess hair out of the way, spray the section of hair you are going to flat iron and continue. I find this technique ensures an even coverage of spray and protection and I achieve a smoother look.

 

Beauty, Business, communication, Hair Care, That girl in the red coat

Holidaze

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I know the calendar reads September. For yours truly, it’s read December since about May. My final Christmas orders have been placed, shipping dates have been strategically chosen, requests have been approved to have invoicing split into separate months for larger orders. Plans are being made on how products will be displayed and what shelves will be moved where. The shop’s holiday draws are being planned and packaged. Advertising idea’s are in the works. Parties are being planned.

Today’s tale is for Salon owners, Managers and Stylists. The holiday season is upon us and we are entering crunch time for ensuring that the next few months are as profitable as possible. When planned and executed properly, the potential profits from retail during the October – December months can reach the thousands, even the tens of thousands. Yes, you read that correctly, and yes, it is possible. I know it is possible because I have done it. Think of what that could do for your staff, yourself and your business. I’ll give you a minute to visualize.

Before the panic sets in once you realize it’s October in a few days, take a breath, and another. You still have time to make this your Salon’s best holiday retail season ever. (until next year). For many Salon owners, Managers and Stylists that aren’t used to retailing products, it can seem overwhelming and you may feel like you are in a daze and have no idea how to begin your adventures in Holiday/Christmas retail. Being me, I have compiled a little list for you, a “how to holiday” for your Salon if you will. You’re welcome.

  • Call your Sales Rep’s. They all have copies of their distributor’s Christmas/Holiday flyers containing all the deals available
  • Request an email of all sales and deals available – in case a deal in no longer available or a change needs to be added, it can be done A.S.A.P. from wherever you may be, at any time. As the holiday season approaches, and product availability starts to dwindle – it is first come, first serve.
  • Speak to your Sales Rep. about splitting up larger orders into two shipments, one for October and one November. With two shipments comes two invoices = larger orders aren’t such a hit to your pocket book. *If retailing is done properly, once November’s order arrives, you have sold out of October’s shipment which will now pay for November’s.
  • All distributor’s offer net 30 days for payment. Many will change payment terms to net 60 days – another way to give yourself some breathing room and give you the ability to bring in more product.
  • Ask for samples of products that you can add to all your customer’s and client’s bags. A foil sample of a shampoo or a conditioner goes a long way.
  • Request retail bags with every order. Distributor’s will add them to your order at little or no cost to you. It’s a win/win – your clients and customers get a pretty bag for their purchase and the distributor and your Sales Rep. get free advertising for their products.
  • Offer free gift wrapping with every retail purchase. With the free bags you’ve received from the distributor’s and your Sales Rep., all it will cost is a few dollars of tissue paper and ribbon from the dollar store.
  • Check your reward points! Matrix, Joico and Goldwell/KMS, to name a few, have an excellent rewards program. You can redeem your reward points for free products that you can in turn use as daily/weekly holiday draws. Psstt…you can redeem points for FAB! full size products, curling irons, purses, jewelry and electronics.
  • Get your Salon on Facebook. Keep your page professional – only post new product arrivals, new sales or Salon specials. Post pictures of before and after pictures of your client’s new colour’s and cuts (with their permission). Start a Facebook contest – once a certain amount of likes have been reached, a gift card/gift certificate will be awarded to a lucky Facebook page “liker”. In my personal experience, our shop’s Facebook page has brought in new retail customers and new clients for the salon. Our Facebook page has also introduced me to new community organizations that we have donated to and local businesses that I now cross promote with. Pssst….a Facebook page = free advertising!
  • To keep your shelves looking full, separate some of your holiday packs to use as open stock. Sell them for $1.00 – $1.50 less than suggested retail – your clients/customers get a deal and you make a profit, again, its a win/win. *Many holiday packs come with a complimentary product – do not sell the complimentary product, put it aside to give as a free gift with large purchases, or to brighten someone’s day.
  • Many hand cream’s come with a complimentary tester. Keep the tester at the front counter, right by the register, or while your client’s color is processing -ask her if she likes the scent, then offer for her to try some. 8 out of 10 times, she will be purchasing some on her way out. Again, I know because I see it happen everyday. Yes. Everyday.
Retail is vital for the success of a  Salon. Not only does it add revenue to your Salon, it adds integrity to your Salon’s reputation and adds to every client and customer experience. It adds integrity to your Salon’s reputation because it shows you stand behind and are confident in the products your Salon uses. Selling the product you use on your client ensures that their new color will stay vibrant and that your client can achieve their style on their own. 9 out of 10 times, taking the time to teach your client about the products being used and how to apply them will guarantee the sale. Once you see the rewards to your Salon, your clientele and your customers of adding retail to your Salon during the Holiday/Christmas season, I can guarantee that retail will become a year ’round event.

 

 

 

 

 

Beauty, Hair Care, health and wellness, That girl in the red coat, Women

Product 101 – Conditioning Treatments…to heat or not to heat.

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Today’s tale is the next chapter in my Product 101 series. My focus today is on Conditioning Treatments. Everywhere you look…facebook, twitter, pinterest and the ever impressive infomercials, everyone has the “best conditioning treatment EVER!”. This may be true. What I also know to be true is that all Salon Professional Hair Care lines offer a conditioning treatment and depending on your hair type and hair diagnosis, it very well could be the “best EVER!”. Not all conditioning treatments are created equal, just as every head of hair is not created equal. Some of us have dried, stressed strands due to chemical damage…demanding to go from brunette to blonde in one sitting. Others due to mechanical damage…forgoing a flat iron spray to protect our tresses with our daily rendezvous with our flat iron. Some of us are facing dry, lack of lustre hair due to good ol’ DNA. Whatever the reason, we all deal with dry, stressed hair, and this is when a conditioning treatment can become your new best friend.

Being me, I have compiled a little list. A “things to remember” list, if you will. Feel free to share.

– Conditioning Treatments are created to repair your hair, by saturating the cuticle & cortex with moisture, which in turn adds moisture back into your hair, adds elasticity and strength, and restores shine and lustre.

– rinsing with cool water locks in the moisture

– not all conditioning treatments are created for all hair types. Read the label.

– too much protein/keratin in the hair is just as bad as not enough. Always follow the directions of the conditioning treatment. If it is to be used only once a week, only use it once a week. *too much protein/keratin = fuzzy head (not a professional term, but it works).

– after 20 minutes, most conditioning treatments have done all they can do. You can wrap your head in a towel overnight if you so desire. I myself prefer a comfortable slumber.

– not all conditioning treatments require heat. Using heat with a conditioning treatment that does not require heat can result in greasy strands and/or lifeless tresses.

– all Salon Professional conditioning treatments are Color Safe

…and being me, here are some conditioning treatments that have been tried and tested by yours truly and our Salon/Shop clientele.

 No heat is required for these gems.

Joico Kpak Revitaluxe – the newest addition to the Kpak treatment family. This gem restores the level of the hair’s porosity, adds moisture and detangles. It doubles your hair’s resistance to future breakage by up to 94%. Kpak Revitaluxe is created for all hair types – strong enough to penetrate the thickest of strands, yet light enough not to weigh down baby fine strands. For best results, apply to freshly washed hair and leave on for 3-5 minutes, then rinse.  *this gem is one of the reasons this Girl in the Red Coat can be a blonde.

Joico Kpak Intense Hydrator – the name says it all. This treatment offers immediate hydration to the driest of strands and is created for all hair types. For best results, apply to freshly washed hair and leave in for a full 5 minutes, then rinse.

Goldwell Rich Repair 60sec treatment – yep! you read that correctly. 60 seconds. That’s all you need. This treatment will regenerate your hair up to 100% in 60 seconds. It restores the damaged hair structure from the inside out while providing softness and shine. Created for all hair types. *for finer strands, less is more.

 

 If you like to heat it up – these are for you.

AG  reconstruct – reconstructs extremely dry, damaged hair while rejuvenating the scalp. AG reconstruct is paraben free, gluten free and contains no salt. They are a cruelty free Canadian company. Apply to freshly washed hair, leave in for 2-5 minutes, then rinse. *to create a more intense treatment, apply heat for 20 minutes.

UANS CREMA Intensive Reconstructor – a self sealing conditioning treatment that adds moisture and restores elasticity. It can be used once a week, or as often as needed. Apply to freshly washed hair, leave in for 2-5 minutes, then rinse. *to create a more intense treatment, apply heat for 5 – 10 minutes.

DevaCurl Heaven in Hair Treatment – an intense moisture treatment for all curl types that is silicone free, paraben free and sulfate free that can be used once to twice a week. With this gem, more is best. Apply to freshly washed hair, apply a liberal amount and leave in for 15-20 minutes, then rinse. * for best results, once the treatment is applied, place hair under a plastic cap and apply heat.

In the age of Ombre, Sombre, Balayage, Brazilian BlowOuts and daily use of thermal styling tools, conditioning treatments are a must have. Not only will your hair look and feel fabulous, you are protecting your investment in yourself and you are ensuring that your hair stays in optimal shape and condition for further color, chemical and thermal adventures.

 

 

 

Beauty, health and wellness, That girl in the red coat, Uncategorized, writing

Tales of Truth – 18th edition

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Gather ’round ladies and gentlemen, boys and girls, it is once again time for that girl in the red coat’s Tales of Truth. A full moon is not set to arrive for a few weeks so I cannot blame the following antics on our lunar companion. The warm weather is upon us and the humidex is on the rise, so that may be a factor, or maybe people have simply gone bat shit crazy.

 

– I was helping a woman select her shampoo when another woman came into the shop. I said hello and let her know I would be with her shortly. She told me “I’m just looking”. After I finished with my customer, I walked over to her and asked if she was finding what she was looking for to which I was told “I said I was just looking!”, so I went back to unpacking my orders. As she passed the counter I heard a sigh and turned to ask her if there was something she needed to which she told me “well, yes, there is, but no one is helping me so I am leaving.”.

– a woman called to ask me why I didn’t answer the phone at 8:00 a.m. when she called. I let her know the shop opens at 9:30 a.m. to which she said “you still haven’t answered my question”.

– a woman complained that the flat iron spray I suggested was “Shit and was ruining her hair, not protecting it”. *Educational tip – flat iron spray is to be applied to dry hair – not applied to the flat iron itself.

– A woman came into the shop asking if I could help her find the Goldwell shampoo she uses because she left her glasses at home. As I came from behind the counter to help her she let me know “please don’t mind the smell, I just had some moles burned off.”. …trust me…I wish I was making this shit up.

– A woman asked me if she could buy  the travel size hair dryer even if she doesn’t travel.

– “Do you sell toe nail polish?” – I am asked this more than you want to know

– I had another gentleman ask me if it was possible to wax his own balls – actually, he called them his “little buddies”. …Gilligan’s Island will never be the same for yours truly.

– A product I usually carry was out of stock. My customer wanted to know where else she could buy it. I didn’t know, but offered to give her the phone number of the shops I thought may carry her product. I was told “my customer service was for shit” because I wouldn’t call all the other shop’s in town for her to see if they had what she wanted.

– A couple came in asking about our hair trimmers. I showed them our selection of clippers and trimmers and let them know that the Wahl Peanut is our best seller. It is great for cutting, trimming and outlining. The woman turned to her gent and said “Look! A peanut to use on your peanut!”. …I need a raise.

 

Dad's laugh

Beauty, Business, Hair Care, That girl in the red coat, Women

Product 101 – Mousse hunting

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As promised, my tales are aimed to educate and enlighten. Today’s tale is the first chapter in a new series, Product 101. Each chapter will focus on a specific product and it’s hold factor, shine factor and an explanation of how to use the product for the best styling results. Everyday I meet a customer, lady or gent, who tells me “There are so many products. I have a counter filled with products that didn’t work. How am I supposed to know what I need?”. It’s at this moment I tell them they have come to the right place…and now I am telling you the same thing.

Everyday, I mean it, everyday, I meet a woman who believes she is destined for flat lifeless cuts and styles because she has fine hair. I am told that her hair is “too fine” and that all products “weigh it down” or “make it greasy” or “the volume never lasts”. It’s usually at this moment they say “You are so lucky to have thick hair that holds your style.”. When I inform them that I have baby fine hair, just lots of it, they always say “NO WAY!”. Yes way. When they ask what I use, for some reason when I mention I begin with mousse, most women interrupt me, telling me that mousses don’t work because of the reasons mentioned above. It’s usually at this moment I ask them “when you bake a cake, if you miss one ingredient, what happens to that cake?”. They all have the same answer – the cake won’t turn out. Same goes for your hair and styling your hair.

I am a firm  believer in giving your hair style a good base and I prefer to use mousse for it gives all over hold and fullness. I have used mousse when I had a pixie cut, a perm and with my current style. There are many mousses to choose from and I know it can be overwhelming. Mousses are created for all hair types, colored, permed, thick or fine. Some offer humidity resistance, some offer shine, some help with static. There are three things to know about mousse;

1 – there are mousses that offer volume with a soft to medium hold

2 – there are mousses that offer volume with a firm hold.

3 – mousse should be applied to damp/towel dried hair

That’s really about it. It comes down to the hold factor you are looking for, price point and scent. Being me I have compiled a little list for you of some of the mousses I have used personally and are favorites of my customers and the clientele of our Salon;

20150428_123218-1

These gems will create volume with a soft to medium hold factor.

Nioxin Bodifying Foam – A lightweight mousse with a medium hold factor created to give your hair a thicker, fuller look and feel. Good for all hair types.

Moroccanoil Volumizing Mousse – A medium hold mousse that creates a fuller look. Created for fine to medium hair types. I found that it gave my hair fullness, but not as much volume (height) as I like.

KMS ADD VOLUME Styling Foam – A medium hold mousse that has a medium shine factor. Formulated for fine hair – a nice mousse for all hair types.

Paul Mitchell Extra Body Sculpting Foam – A long lasting, flexible hold factor that offers brilliant shine. A lovely mousse if you have curly hair – don’t let the “extra volume” scare you off. Many of my girls with curls like the shine and the soft control this mousse offers. Good for all hair types.

Matrix Biolage Whipped Volume – A medium hold mousse that delivers natural shine and softness. Can be used on all hair types.

 

20150428_122946-1

If you desire a firm hold and mega volume and control, the following gems are right up your alley! *if your hair feels sticky – you have used too much. I recommend dispensing an amount of mousse that resembles an egg, emulsify the mousse in your hands (rub hands together), then distribute it evenly throughout your hair and blow dry.

ISO Daily Foam – Offers a firm hold, weightless volume and control . This mousse is a great tool for setting and sculpting styles from roller sets to faux hawks.

Joico JoiWhip – An alcohol free formula that offers a strong hold factor with long lasting volume and body. A lovely mousse for curly hair. *gotta admit – my favorite. I have tried all mousses and for 25 years, I always go back to Joico.

Goldwell Top Whip – An ultra strong hold factor that delivers long lasting volume with an extra boost of heat and color protection.

RUSK Mousse – A little can that offers BIG volume and maximum hold. Great for all hair types.

Schwarzkopf OSIS Grip – An extreme hold mousse that offers a lasting hold, natural shine and an anti-static effect. It also helps prevent heat damage. A great mousse for shorter styles that desire hold without the fuss.

Sebastian Mousse Forte – A strong hold factor that offers volume and heat protection. This mousse is great for defining waves and curls and offers all day frizz control.

To recap – there are mousses that offer volume with a soft to medium hold – perfect for a more soft, natural look, feel and hold. There are mousses that offer volume with a firm hold – perfect for the more demanding sculpted and textured styles, or for those who want all day volume and hold that we don’t have to check on throughout the day. …or if you are like yours truly, forever in love with big hair, everything eighties and vertically challenged…wait for it…there you go.

 

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized

It’s easier than you may think

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It’s January. For the most part January is known as a slow period for Salons…picture a ghost town with a tumble weed tumbling down the middle of a dusty road. Today’s tale is for all the Beauties of the Salon industry, from the apprentices to the Salon owners. I am here to tell you that January, well, every month for that matter can be highly profitable from retail sales to waiting lists to get into the chair. How do I know? Well, I book appointments for our stylists and personally add names to our “call if there is a cancellation” list, and I see the rewards of retail, from profit for the Salon to smiling faces from our clients who now have the proper products and tools to achieve their new ‘do in between each pre-booked appointment.

A successful Salon is easier than you think. It really is. *To be clear – just because I said it was easy doesn’t mean that some consistent effort isn’t required. The most important aspect to a successful Salon as I see it begins with management. As Salon owners and managers we must be consistent with every aspect of our position, be it dress code, scheduling, payroll, inventory, employee relations, even how we answer the phone. We, as managers and owners need to set the pace, we need to set the example to adhere to. If we are not following dress code, how can we expect our staff to? If we wander in 20 minutes after the Salon opens with no call or reason why, how can we write up our staff for being late?

On any given day at our Salon, you will find me taking inventory, placing orders, talking to the reps and selling products to our clients and our customers. You may also find me looking up a product on the internet for a customer to either find her something I sell that is comparable, or to find a local Salon that sells that product so I can help her find it. You will also find me washing the floors, or dusting the retail products on our shelves, or taking out the garbage, or sweeping the floors or folding the towels. Hence why at our Salon we work as a team, because I do not ask one thing of my staff that I would not do myself.

Being me, I have compiled a little list for you. Seriously, it’s easier than you think.

– Pre-booking appointments is a must. Many stylists are shy about asking to pre-book. They don’t know how to bring it up. Next time your client is paying for their service, try this “Our total today is $100.00. Would you like to make your next appointment for 5 or 6 weeks from now?” – it’s a question that yes or no will not suffice as an answer, it gives you and your client a chance to have a conversation about their next appointment.

– Pre-booking shows your clients that your time and their time is valuable. It shows your clients that you want to be sure the love affair with their hair continues. It lets them know that you do not want to have to turn them away because you are booked.

– Make retail a part of your service. Think about it. While you are drying your client’s hair I am sure you have heard “That smells so good!” about the product you have used in their hair. A perfect time to tell your client the name of the product and to tell her you can have it put up at the front counter for her and she can purchase it as she pays for her service.

– For Salon owners hesitant to invest in retail – talk to your reps. Many times they can offer a small intro. package with a 30 days to pay policy. Many distributor’s offer a consignment program.

– Still hesitant to invest in retail? Remember your points programs! Many companies such as Joico, Matrix and Goldwell offer a points reward system and the great thing about that is you can redeem your points for retail product that you can in turn sell, either for full retail or a discounted price for your clients and customers.

– Keep your Salon clean. Keep your shelves tidy and dusted – no one wants to buy a product that has dust on it.

– Adhere to a dress code. Keep it professional. It is much easier to be taken seriously as a professional when you look like one. …I know your fuzzy boots are comfy-leave ’em at home. Ripped jeans are for the Bon Jovi concert, not the Salon.

– All staff and stylists must have their hair done. Come on people, you work in a Salon and their are brushes and flat irons at every turn. How do you expect to have a client trust you with their cut when your hair is a mess?

Being consistent in every aspect of your business will in turn make it successful. It will. I have the proof. I am the proof, as is our Salon/Retail team. Our head stylist books 2 months out. Our other stylists book 2-3 weeks out. My one stylist is returning from a maternity leave in 6 weeks and is already pre-booking appointments. Our retail revenue is very good. Awesome actually – as I am not the owner, it is not my place to tell you the exact dollar amount…but it is at least 70% higher than the industry average.

If you have a passion for hair and a drive for your business, keeping a plan in action and staying consistent with that plan, you will have a successful Salon every month. It’s easier than you may think.

Beauty, Business, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women

All StyleSign’s point to Goldwell

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Today’s tale is about Goldwell – a beautiful hair care line that offers something for every hair type and every styling issue or demand. Goldwell offers a beautiful array of shampoo’s and conditioner’s for all hair types and hair woes. Today’s focus is on their styling products. Many of Goldwell’s styling products offer shine, color protection and thermal protection. Some  of Goldwell’s styling products are Humidity Resistant (fights frizz) as well, such as;

– Big Finish Volume Hairspray

– Diamond Gloss Micro Fine Shine Spray

– Hot Form Heat Styling Lotion

– Flat Marvel Straightening Balm

– Sleek Perfection Thermal Spray Serum

– Crystal Turn Curl Gel Wax

Over the past couple of  years, Goldwell has also revamped their styling line…before you start to hyperventilate that your favorite product is no longer, calm down and take a breath. Again. Now, as you know my aim is always to educate and enlighten. Below you will find a list of Goldwell products that have  been discontinued and replaced by another. You’re welcome.

– Brilliance Radiant Star. Goldwell suggests to use DIAMOND GLOSS. Same shine as Radiant Star (use sparingly on fine hair)

– Natural Hot Darling Styling Lotion. Goldwell suggests HOT FORM (*NEW) – provides easier shaping, improved heat protection and more hold than Hot Darling.

– Wild Profiler Mousse Wax. Goldwell suggests UNLIMITOR – easier to distribute and more hold than Profiler

– Wild Supervisor. Goldwell suggests SUPEREGO – easier to apply and slightly more hold than Supervisor

– Brilliance Luxury Affair. Goldwell suggests JUST SMOOTH Moisturizing Styling Milk (*NEW) – slightly smoother and softer than Luxury Affair

– Natural Nice Balance Calming Milk. Goldwell suggests JUST SMOOTH Moisturizing Styling Milk (*NEW) – Slightly smoother and softer than Nice Balance.

– Curl Move Control Curl Putty. Goldwell suggests CURL LOVE (*NEW) – More smooth than Move Control and offers a natural shine.

– Wild Composer Styling Gel. Goldwell suggests LAGOOM GEL – Improved heat protection and more hold than Composer

– Wild Hardliner Acrylic Gel. Goldwell suggests LAGOOM GEL – Softer and less hold than Hardliner

– Wild Modeler Shaping Spray. Goldwell suggests BIG FINISH –  Quicker drying speed and more hold than Modeler.

– Natural Lite Kiss Flexible Spray. Goldwell suggests MAGIC FINISH – More hold and gloss than Lite Kiss.

– Natural Flexi Whip Flexible Mousse. Goldwell suggests GLAMOUR WHIP – More hold and gloss than Flexi Whip.

– Brilliance Jewel Shimmer. Goldwell suggests SPUN SHINE -Softer and less hold than Jewel Shimmer.

Goldwell’s Styling line is color coded and displays the hold factor right on the packaging – the higher the number = more hold.

VOLUME line = Silver/Blue packaging

GLOSS line = Silver/Pink packaging

STRAIGHT line = Silver/Purple packaging

TEXTURE line = Silver/Orange packaging

NATURAL line = Silver/Yellow packaging

CURL line = Silver/Green packaging

Check out their website at http://www.goldwell-northamerica.com for great tips and info. on the newest additions to their line.

Beauty, Business, communication, entertainment, Hair Care, health and wellness, Uncategorized

Tales of Truth…Part 6

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Ladies and gents, it’s that time again…tales of truth. To be clear, yes all the following events have happened to me personally, and no I don’t make these things up…sometimes, more than you know, I wish I did. I checked the calender and the full moon will not be upon us until the 29th. this month so I can only imagine what may be in store in the coming weeks. (By the way…most of the following events happened in one day. Yep. One day…yesterday. It was raining all day so if this is what rainy day people are like guess who will never live in Seattle.)

– Arrived at work by 8:45 a.m.. First phone call of the morning – A customer had shopped at the pet store next to our shop on the weekend  and bought a light bulb there. Then she came into our shop  and my ptg (part time girl) offered to put the light bulb in her bag. I guess once she get home the light bulb was missing. She called to ask if we had it. I told her we did not. I checked our lost and found and it was not there. She proceeded to tell me “well, it’s not in my car. It’s not in my bag. It’s not anywhere to be found.”. I told her that I didn’t have it either. She had a hard time accepting this…again with the Dr. Suess rendition of where is my light bulb. To be clear…we offer many services at our shop/salon…holding light bulbs hostage is not one of them.

– I live in Canada and the Ontario government makes me charge HST on products. I had a customer yell at me about the HST. Not about the government making me charge the tax, that I personally charge the tax and that I am not being fair to the consumer. Did I mention that is now only 9:45 a.m.?

– A woman got quite angry with me, her hands were shaking like she had just found her savior, because Goldwell had changed their packaging and reformulated the mousse she liked. It is now 10:15 a.m..

– At my shop, some of my distributor’s are kind enough to offer us a discount, and we like to pass the savings along to our clients/customers, so our prices tend to be about 10 -15 % lower than at other Salons. I had a woman get mad at me because our prices were lower than at her Salon and I couldn’t tell her why they don’t offer a discount. Time – 11:30 a.m..

– A woman wanted a new hairspray and I asked her what kind of hold does she like, to which she responded “What does that have to do with anything? I am looking for hairspray!”. Give it a minute….there you go. (She was thinking I meant another kind of holding I guess…that stuff is sold across the street).

So, to be clear…I will not hold a light bulb hostage, I did not make the decision to charge HST tax, I didn’t tell Goldwell to change their products or packaging, I do not know why other Salons do not help their clients/customers save money and  the only hold I am interested in is the hold of hairspray.