Beauty, Hair Care, That girl in the red coat, Women

Brushes! Flat Irons! Blow Dryers! Oh My!

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This month marks 3 years since the Salon/retail shop closed. Even though 3 years have passed, everyday I am asked about hair products. At the grocery store, in line at the bank, even at work, from coworkers and customers alike. Sure, I live in a relatively small town, 150000 people…in comparison to Toronto…it’s small, so it’s not a big surprise that the shop’s old clients & customers run into me from time to time. What is surprising is the lack of product knowledge and advice being given by their stylists. At least once a week I am approached by a woman asking about a product, how to use a product or where to purchase a product. Most of these women are at a loss because their stylist told them, I hope you are sitting down, to go to the drug store and grab shampoo or hairspray off the shelf. We all know my opinion on that. For a reminder;

https://thatgirlintheredcoat.com/2016/01/26/yes-there-is-time-for-that/

https://thatgirlintheredcoat.com/2012/08/15/if-you-dont-wanna-play-get-off-the-field/

https://thatgirlintheredcoat.com/2016/07/05/hair-surance/

 

Since it’s Thursday morning on my corner of the globe, I thought I would give you all some Throwback Thursday Tales about brushes, flat irons and blow dryers. A “what’s what” if you will. Feel free to share.

The Wet Brush = life changing!

https://thatgirlintheredcoat.com/2015/07/20/monday-motivator-the-wet-brush/

 

A breakdown of blow dryer motors, wattage and more

https://thatgirlintheredcoat.com/2013/03/18/blow-out/

 

There are many flat irons on the market – these 3 brands will give you what you are looking for and if you want to try a new brand, at least you’ll have the knowledge of the desired features.

https://thatgirlintheredcoat.com/2012/07/11/would-a-flat-iron-by-any-other-name-still-be-as-good/

 

For more great hair tips, just enter any key word, such as hairspray in my “What can I help you find?” search bar, up on the right hand corner of my blog, hit enter, and read away!

 

 

 

Beauty, Hair Care, health and wellness

Monday Motivator

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Everyday, I receive an email or a text or a phone call asking about hair products. I have friends, family and coworkers ask for hair advice on a daily basis. I have stylists asking for my advice or asking my opinion on hair products. My Monday Motivator series usually focuses on one specific product to help you with your hair woes and to make Monday a little more enjoyable. Today, I am combing through my archives to give you the links to all my hair “how tos” and what’s what of hair products and tools. It can be overwhelming, all those bottles, all those brands, all those promises of red carpet worthy hair. Once you have the information and the knowledge, it isn’t so overwhelming and you will come to find that having a good hair day everyday is possible.

 

In need of a new blowdryer? https://thatgirlintheredcoat.com/2013/03/18/blow-out/

 

In need of a flat iron? https://thatgirlintheredcoat.com/2012/07/11/would-a-flat-iron-by-any-other-name-still-be-as-good/

 

Using a flat iron everyday? READ THIS! https://thatgirlintheredcoat.com/2012/04/09/you-should-hear-sizzle-at-the-stove-not-at-the-vanity/

 

Be careful where you purchase your products! https://thatgirlintheredcoat.com/2013/01/15/divert-your-attention/

 

Clarifying Shampoo’s…not for everyday https://thatgirlintheredcoat.com/2013/09/14/lets-clarify-the-situation/

 

A break down of hair products – from mousse to wax and everything in between https://thatgirlintheredcoat.com/2013/10/27/what-does-this-do/

 

Conditioning treatments are not created equal  https://thatgirlintheredcoat.com/2015/07/17/product-101-conditioning-treatments-to-heat-or-not-to-heat/

 

Hopefully these tidbits of information will help you feel less overwhelmed and more empowered. My wish for you is to have a great hair day everyday and to admire yourself and your reflection. PSST…. I have added a “what can I help you find” search engine on my site. Feel free to type what it is you’re looking for and baby, if I wrote about it, the answers and info. will appear before you.

 

 

 

 

Beauty, Hair Care

Monday Motivator WOW factor

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…and here it is, once again. Monday. The snow is falling, the winds are blowing, Mother Nature has once again shown she is in charge. Facebook feeds are filled with school closures, road closures and delays. Parents are texting everyone they know, scrambling to find day care for their kids. When your week begins in chaos, you are left feeling out of control. There is one thing you can control…your hair. It may not seem like much, but you and I both know, when you are having a good hair day, it does make everything else seem a little more bearable. I may not be able to stop the snow from falling, or find you a babysitter on a moment’s notice but I can help you have a good hair day. Let me introduce you to some of my new found favorites from the Beauties at Color Wow. Meet Bionic Tonic Coconut Cocktail and Style on Steroids!

 

Color Wow Bionic Tonic Coconut Cocktail & Style on Steroids

 

I was first introduced to Color Wow 3 years ago when my rep brought in a root cover powder. In a word – AMAZING! Over the years, Color Wow has expanded their line to include shampoos, conditioners, treatments, styling products and tools among others. As you are well aware, yours truly is a bottled blonde, born a natural blonde – I have pictures to prove it, but a bottled blonde none the less. I have been coloring my hair for over 20 years, using a flat iron every day, so it’s safe to say, my tresses need all the help they can get. Let me tell you, I have tried more products than I can count and I have to say I am impressed. Here’s a break down of why I think you should give Color Wow Bionic Tonic Coconut Cocktail and Style on Steroids a go.

COLOR WOW Bionic Tonic Coconut Cocktail – this is a leave in supplement, not a leave in conditioner formulated for dehydrated, straw like hair. It mimics the natural lipid layer of your hair that is lost when chemicals, like color are applied to your hair. Apply a coin size amount to clean, damp hair before blow drying. Your hair will instantly feel smoother, have more shine, look more glossy and be frizz free thanks to this gem being humidity resistant. *this is a heat activated product – best results are when heat is applied.

* Color Wow offers two other cocktails –

  • Kale Cocktail – created for those of us dealing with breakage. It fortifies the bonds within the hair. With your first application your hair will be 50% stronger
  • Carb Cocktail – created for fine, limp hair. It bonds a high carb complex to the hairs surface to instantly produce mass and volume

COLOR WOW Style on Steroids – a texturizing spray created for color treated hair. This gem keeps your color vibrant and fresh. You may have found as I have that some styling sprays leave a cloudy film on your hair that dulls your color – Color Wow Style on Steroids does not! It contains moisturizing elastomers that give spring to your strands. Apply to dry hair before using a thermal styling tool like a flat iron or wand. Style on Steroids;

  • keeps your color vibrant
  • is never stiff or sticky – never a worry of strands sticking together
  • offers thermal protection
  • can be used as a refresher – apply in the morning to refresh yesterday’s style

* to add more volume to your ‘do – flip your head upside down, spray under layers and style as desired

* for a sexy, undone ‘do – spray throughout mid section and spread the product throughout your hair with your fingers. *great for separating curls

Check out their website – http://www.colorwowhair.com for more tips and tricks and to check out their complete line. Trust me Beauties, after using these products, the first words out of your mouth will be “WOW!”.

 

 

 

 

 

Beauty, Hair Care, health and wellness

A Cloud Nine of a Monday Motivator

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Monday is here and with it all the lovely to-do’s. Get to work. Get the kids to school. Get the kids to stop putting their coat on the dog. Phones buzzing. Doorbells ringing. Trying to look somewhat presentable at work. Well, I may not be able to help you with all of the above but I can certainly help you with the latter! Have I got a treat for you today! Let me introduce you to my new found favorite from AG hair. Meet Cloud.

AG hair created a lovely new line, a natural line. AG hair’s natural line is 98% plant based and naturally-derived. It is a cruelty free line (they do not harm the bunnies), it is vegan friendly, biodegradable, and the packaging is recyclable.  Cloud is their mousse. A lightweight, non aerosol mousse that packs a punch! This gem delivers the full volume effect to your tresses without the worry of weighing down your hair. It is not sticky, and your fingers and/or brush glides through your hair with ease after applying it.

The secret is in the sauce so to speak. Cloud contains natural cornstarch, tilia tomentosa bud extract and sugar cane extract = volume and texture. Sweet almond, linseed, olive leaf and arnica extracts protect against heat, help to prevent frizz, detangle and enhance shine. AG hair’s exclusive blend of natural orange and tangerine essential oils add a light aromatherapy effect.  *** with the low PH factor, this line is lovely for color treated hair. Low PH = seals the cuticle and locks in color. 

For best results, apply to clean damp hair prior to blow drying or air drying. *Want more volume? Blow dry for full effect. AG Hair’s Cloud is for all hair types but is ideal for fine to medium hair.

So there you have it Beauties. No matter what this Monday brings, no matter if there are clouds in the sky, with a good hair day, you will be floating on cloud nine.

Beauty, Hair Care, That girl in the red coat

Monday Motivator vs Monday Motivator – Battle of the oils

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Here we are again. Monday has arrived and with it the endless questions…Where are my keys? Who is picking up the kids from day camp? Did someone feed the dog? Why do toddlers like to play hide and seek with my purse? What does hot coffee taste like? For most of us, our Monday morning questions list is endless. The most common question…what product is best for my hair – this question is posed not only on Monday, but everyday. Trust me, this I know. I am asked everyday via text, email or by a comment on my blog. With so many products out there, how are we to know what to use? Today I am hoping to shed a little light on two products for you all. Over the past week I created a “battle of the oils” if you will. Moroccanoil vs SarynaKey.

 

Both of these oils are formulated to hydrate and moisturize the hair and to help repair damage and restore luster and shine to the hair. *side note – Moroccanoil has a “light” formula for fine hair/blondes, this I know. I used the original formula for it was the closest to SarynaKey’s formula and I wanted an equal comparison.

Morocannoil Oil Treatment (original) is infused with antioxidant rich argan oil and shine boosting vitamins. It detangles, speeds up drying time and boosts shine. Can be used on wet or dry hair. Formulated for all hair types, chemically treated or natural and any length. *ingredient list to be found at http://www.moroccanoil.com

SarynaKey Pure African Shea Oil Treatment is infused with shea butter – a natural source of keratin which is used to repair hair, leaving the hair soft, shiny and well moisturized. Vitamins and amino acids penetrate the hair cuticle to help restore porosity from root to tip. Can be used on wet or dry hair. Lightweight, absorbs quickly and formulated for all hair types, chemically treated or natural and any length. *ingredient list to be found at http://www.sarynakey.com

Now, for my results.

I used Moroccanoil Oil Treatment for 3 days. I washed my hair the first day, for the other two, I just wet my hair in the shower before styling and blow drying. The first day I applied a dime size amount throughout my hair when it was damp, blew dry my hair and styled. My hair felt softer and had a little more shine, yet still had some tangles. For the other two days, I applied the same size amount of Moroccanoil to my hair when it was dry, after using my flat iron *it is not a thermal protectant*. My hair continued to feel soft but was becoming weighed down and I found it harder to achieve volume and style and unfortunately my blonde was starting to pick up brassy tones. (…I know, the Moroccanoil light formula was created to stop this. As I stated above, I wanted an equal comparison). All in all, a lovely oil, best suited for medium to thick hair, and darker tones and colors.

I used SarynaKey Pure African Shea Oil Treatment for the next 3 days. I washed my hair with a clarifying shampoo to give myself a blank canvas if you will. As with the Moroccanoil, I washed my hair the first day, then only wet my hair in the shower before styling and blow drying for the remaining two days. The first day I applied a dime size amount throughout my hair when it was damp, blew dry my hair and styled. My hair felt softer, had shine and no tangles at all. For the next two days, as with the Morocannoil, I applied the same amount of SarynaKey to my hair when it was dry… again, after I used my flat iron *this is not a thermal protectant*. My hair continued to feel soft, it was not weighed down, it was easy to achieve my desired volume and style….and no brassy tones. My blonde stayed true. As you know, I am  a “non blonde” blonde. My natural level is between a 2/3, so I pick up brassy tones easier then men and money. All and all, a lovely oil as well. Suited for all hair types, fine to thick, and any color, from light to dark.

I am not here to sway an opinion in any way, shape or form. My sole purpose, as always is to educate and enlighten. Both Morocannoil and SarynKey oils are Salon professional oils that deliver on their promise. The difference I found was this…Moroccanoil has 2 Oil Treatments, one for medium to thick hair & darker tones and one for fine hair & lighter tones. SarynaKey has 1 Oil Treatment, formulated for all hair types and tones. Sometimes, having one less decision in your day can make your day that much easier.

A little tidbit of information for your back pocket as you venture into your week. Wishing you a great hair day this Monday and everyday.

Beauty, Hair Care, That girl in the red coat

The Joi of a Monday Motivator

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The alarm has rung. You’ve checked your phone. You’ve checked your calendar. You double checked your child’s school calendar. It’s true. It’s Monday. Before your ruin your perfectly painted cat eye and let your mascara run into your latte, I bear great news! News that will ensure yet again, you will have a good hair day every Monday. The Beauties at Joico Canada sent yours truly a true gem. You all know how I adore Joico Kpak Color Therapy and their divine Revitaluxe treatment … a little reminder for you … https://thatgirlintheredcoat.com/2016/07/12/luster-licious/

Well…do I have news for you! Meet the newest addition to the Joico Kpak Color Therapy family….

Kpak Color Therapy Luster Lock!

Where do I begin? Luster Lock is a multi-perfector daily shine and protect spray. This baby packs a punch yet is gentle enough on hair to be used daily. Created for all hair types, textures, length and color. The first time I used this I could feel the difference in my hair as I was blowdrying…less tangles, less snapping of strands (bottled blondes know of what I speak) and my hair felt so soft…the same softness I feel after I leave the Salon kind of soft. The secret is the dual phase formula. It creates a lotion like dose of nourishment with each spray to deliver;

  • Strength = each strand becomes twice as strong
  • Instant detangling  = brushes and combs glide through your hair with ease
  • UV protection = less color fade with the sun’s rays
  • Thermal protection = less damage from the heat of your blowdryer
  • Reduction to split end appearance
  • Soft, smooth, shiny, frizz free hair

Joico Kpak Color Therapy Luster Lock was tested on red hair – and as we all know, red is the most difficult color to keep intact. ( the red molecule is bigger than most = harder to penetrate the hair’s cuticle). Paired with Joico Kpak Color Therapy Shampoo, Luster Lock Spray locked in the red color to offer 89% color vibrancy after 10 shampoos! Think about that for a minute…if Luster Lock can keep a red vibrant, just think what it can do for your hair color.

Just give the bottle a good shake, apply to damp hair, blowdry and voila! You will step out of your bathroom feeling like you just stepped out of the Salon. Vibrant, shiny, smooth hair…sounds like a great start to the week if you ask me.

Beauty, Hair Care, health and wellness, That girl in the red coat

…a FAB Monday Motivator

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Here we are, it is once again Monday. On my part of the globe, the sun is shining and the humidex is on the rise, and we all are well aware that humidity and hair, they just don’t mix. With the summer temperatures on the rise and humidity in the air, our hair can tend to look stringy, fuzzy, dry or all three. …not the best news for our selfie generation. Well Beauties, do I have some motivation for you on this finest of Mondays. Let me introduce you to Design Me FAB ME, a leave in spray that can mend 18 of your hair woes. Yes, you read that correctly, 18 benefits in one bottle!

This little green bottle is quite honestly a magic potion for your hair. I have fine hair, lots of it, but fine. Many leave in sprays leave my hair greasy,lifeless and weighed down. Design Me FAB ME does not. After using this spray, my hair was soft, silky with volume to boot!

Now, back to these 18 benefits I told you of. Design Me FAB ME offers;

  • protection against color fading – perfect for vibrant colors
  • smooths split ends
  • gives your hair a silky feel
  • helps to prevent damage
  • offers thermal protection against the heat of your blow dryer
  • revitalizes your hair’s natural protective layer
  • offers protection against environmental damage
  • detangles
  • helps hair become more manageable
  • reduces blow drying time
  • helps reduce static
  • offers frizz control
  • offers porosity control
  • adds shine
  • offers light conditioning
  • hydrates your hair
  • strengthens your hair
  • enhances volume

This gem is created for all hair types. For best results, apply to damp, freshly washed hair. Spray throughout, comb through, then blow dry and style. I have applied to damp hair and let my hair air dry. The major difference was blow drying added more volume. As with all Design Me hair products, this gem is cruelty free (no harm to the bunnies), vegan, sulphate free, paraben free, gluten free and the scent is pure heaven.

Design Me hair FAB ME can motivate you to have a FAB! Monday, or any day that ends in “y”.

Beauty, Hair Care, That girl in the red coat, Women

Changing lives with every good hair day

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Imagine each time you used your flat iron, you could be changing another woman’s life and the life of her children. The simple act of doing your hair for a day at the office, the soccer field or a night on the town could give another woman an income, food on the table, independence. Well Beauties, there is no need to imagine such a scenario. Thanks to AG Hair Care, making sure you have a good hair day enables another woman to have such things.

Let me introduce to you to AG Firewall, a thermal protecting (flat iron) spray. AG Firewall is one of the members of the AG Smooth line. This gem provides;

  • high shine
  • a smooth protective barrier between your hair and your flat iron
  • smooths, protects and prevents breakage
  • controls flyaways
  • controls unruly hair

AG Firewall is infused with Argon oil – sustainably sourced, fair trade organic Moroccan Argon oil, which is rich in Vitamin E and antioxidants which keep hair smooth, soft and protected. AG Firewall is cruelty free (no testing on the bunnies), Paba free, Paraben free and Gluten free. It is an aerosol spray that contains NO CFC’s = friendly to our ozone.  It is meant to be used on dry hair only, right before you use your flat iron. For best results it is best to section out your hair. The smell is heavenly, it leaves a soft, workable hold to your hair, it does not flake and is not sticky. Created for all hair types.

So, how are you changing a woman’s life by having great hair you ask? Using any of the AG Smooth line hair products helps women in the poorest regions of Morocco. The Argon oil used in their products is sourced using sustainable and organic farming methods and is produced by local women of the Berber tribe. In turn, this give the women employment and an income which equals independence. It enables these women to support their families and provide education for their children.

Imagine looking at your reflection in the mirror with the thought that because of you, another woman can have pride in her reflection too. Now that is a thing of beauty.

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women

Hair-surance

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Last week I had a woman come in looking for a silicone oil for her hair. I asked her why she was looking for a silicone oil for her hair and she told me “that’s what my stylist said to use to fix my extensions, to make the frizz go away and to help get the knots out.”. I asked her how long she had her extensions in for and she told me 1 week. (I swear, I would have guessed a month.). “Oh, I see” I said. “Yeah, I know they look horrible. My stylist told me I am not taking care of them properly. I guess I am just stupid or something.”. It was then that I asked her if her stylist had told her how to take care of her extensions to which she said “Yes. She told me to go to the drugstore and make sure the shampoo was moisturizing and then she said…” it was then that I stopped her. I actually put my hand up and said “Stop right there. Hold on one minute.”. I took a breath and said “this is not your fault. I am sorry that you spent so much money ($400.00 by the way) and were given the wrong instruction.”. I let her know that she should wrap her head each night, or at least put her hair in a low ponytail/braid before bed. That only professional Salon sulfate free shampoo should be used with extensions. That a flat iron spray should be used when using a flat iron – not a silicone oil like her stylist told her. The poor girl just looked at me. Her eyes began to well up, then stopped. Her look turned from despair to anger, and rightfully so. “My stylist didn’t tell me any of that. In fact, she made me feel like I was an idiot and disrespecting her when I told her I thought there was a problem with my extensions!”. We spent the next 20 minutes talking product and after I rang her through, she thanked me for my honesty. “You are the first person who told me the truth about my extensions”.

The point of today’s tale? Clients and customers come to our Salon’s because they trust us. They trust us with their family secrets, the latest neighbourhood gossip, their fears and their self doubt. Most importantly, they trust us with their hair. It is our responsibility as stylists, Salon managers and Salon owners to guard that trust and help our clients and customers to protect their investment in themselves. It is our responsibility to explain;

  • the importance of the proper shampoo, especially for color clients. Explaining that professional Salon shampoo will protect the their color whereas drugstore shampoo will effect the vibrancy of their color = color fade.

 

  • how to apply shampoo – to emulsify it in your hands, then apply mid shaft and work your way up.

 

  • that sulfate free shampoo’s do not make lots of bubbles or suds. To make more of a lather, add more water. Adding more shampoo just wastes the shampoo and leaves the hair greasy and lifeless.

 

  • the difference between leave in conditioners and conditioning treatments. Yes, sadly many woman I have helped were using a conditioning treatment and leaving it in, which in turn messed up their hair, on many levels. * I ALWAYS stress the importance of rinsing out vs. leaving in. Trust me, your client may look at you like you have three heads, but they will thank you for it later.

 

  • all mousses and root boosts are thermal activated. No blow drying? No volume. Plain and simple.

 

  • the importance of thermal protection. Every client that uses a flat iron MUST have a flat iron spray at home and it MUST be used each time a flat iron is used. *the hair spray today will be cooked into the hair tomorrow without the use of a thermal spray.

 

  • All oils and serums should be applied to damp hair BEFORE blow drying or to dry hair AFTER using a flat iron or curling iron. * oils and serums are not thermal protectants. I want you to think of a hot pan on the stove – what happens when you add oil to a hot pan? Exactly.

 

  • how to take care of extensions. How to wash them. How to style them. Which products are best to use.

 

  • how to take care of their hair after a perm

 

  • how to maintain smooth tresses after a chemical straightening

 

  • how to wash their hair when they have had vibrant colors applied.

In my experience, almost every customer thanks me for being honest with them, for taking the time to explain things to them, the how’s and the why’s of hair product and hair care. Take a moment to speak with your clients about their hair and hair care routine, explain the importance of protecting their investment in themselves. They will thank you for it. As for me…no thanks needed.

 

Beauty, Business, communication, Hair Care, That girl in the red coat, Uncategorized, Women

…my stylist said…

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“My stylist said I should use a volumizer.”. “My stylist said that my hair needs a treatment.”. “My stylist said I am using the wrong hairspray.”. These are a sampling of the phrases I hear on a daily basis, more then once, from women and men who have just left their stylist’s chair and have come to see me at our Salon/shop for their hair products. Many times they look confused and more often than not, they look and feel insulted. They have just been told there is a problem with their hair, or the products they are using and were not given a solution. After discussing what it is that their stylist said and more importantly, after I ask them what they think and what they want, I hear an even more common question… “Why didn’t my stylist tell me that?”.

Over the years I have realized one constant in our industry, a key component to any Salon visit is being neglected. Retail. Retailing the products that we use to help achieve our client’s new found love of their hair. Products that we use to keep the vibrancy of their color and the integrity of their hair. Letting your client leave without the proper products and tools to keep the love affair with their hair alive is, well, mean. Yes, mean. Think about it. Your client leaves your chair feeling prettier or more handsome (cannot forget our gents). They have a spring in their step. They are walking with more confidence. They like their reflection. Then the next day, as they are standing in their bathroom trying to get their hair to look as good as the day before, their self confidence begins to fade and they begin to feel stupid. Not giving your clients the proper products, tools and instruction is literally pulling the rug from under them. No one likes to feel like the butt of a joke.

  • First and Foremost! ALWAYS ask what products your client is using at home.
  • when washing your clients hair and you realize that they need to use a clarifying shampoo, explain to them what a clarifying shampoo is and why it should be used.
  • bright and vibrant colors are huge right now. For your clients with multi tone brights, explain the importance of how to wash their hair, that each color should be washed separately for the first few washes so that the colors do not start to bleed together.
  • when discussing the need for a conditioning treatment, explain what that is. Many times the women I have spoken to thought that they were supposed to leave the treatment in, which in turn made their hair look and feel worse than when before using it.
  • explain to your client that a volumizing shampoo and conditioner are a good start but if they want height and volume throughout their hair, styling products must be used. *Trust me, I know of what I speak. Many women I speak to thought that they were doing something wrong because the shampoo wasn’t making their hair look like it did at the Salon.
  • if your client has poker straight hair, let then know that a shampoo for curly hair will not make their hair curly.
  • when using mousse, explain the importance of shaking the can and dispensing it upside down. *That Girl in the Red Coat tip – explain it’s like using a can of whipped cream – if not shaken and dispensed upside down, nothing happens but a great big mess.
  • explain the difference between the hold factors of the hairspray you are using. If your client doesn’t want to fuss with her hair throughout the day, that soft hold factor spray she picked up at the drugstore is probably the culprit of her bad hair days.
  • for your clients that use their flat iron on a daily basis, explain the importance of thermal protectant sprays. They should be used every time the flat iron is used. Every time.
  • if you see you client is dealing with dandruff, instead of just pointing it out, explain different ways they can apply shampoo to their scalp and offer them a Salon professional dandruff shampoo to use at home. *Most brands offer a dandruff/scalp shampoo, you just have to ask.
  • when it comes to waxes and pomades, find out if your client likes a matte finish or prefers a little shine, what kind of hold they prefer and explain the difference.
  • always show your client how to use the products. How to dispense them, how to apply them and how much to use.
  • show your client that every bottle has directions on how to use the product on the back of the bottle, in case they forget.

Ask  your client how they want their hair to look. Ask them if they like to blow dry their hair or not. Ask them if they use a flat iron or curling iron. Ask if they have a water softener. Ask them if there is anything about their hair they would like to change. Asking these questions opens all the doors to understanding your clients needs and wants and in turn, the doors to selling them what they need for their hair are opened too.

Retailing products, tools and giving instruction on how to use said products is a key component to any consultation/appointment. Plain and simple. Your clients are your advertising, they make or break your business and your reputation. If your client only likes themselves, their hair and you while they are sitting in your chair, pretty soon they will looking for another chair to fill.