Business, communication, lifestyle, That girl in the red coat

… oh the things I hear

As you know, I have been in the retail/customer service biz for over 30 years now. Yep. 30 years. From running the first central dispatch for Pizza Hut Canada back in the 90’s, to selling everything from hairspray, shoes and luxury vehicles. Over the decades, there has always been one commonality. The strange, the rude and the down right odd things people say to salespeople. In sharing these zingers, my hope is to bring a smile to your face and if you happen to know anyone who behaves/speaks like this, maybe together we can help them. …and yes, I am sorry to say, the following have been said to me. I constantly have to remind myself “do not show it on your face”. I can’t make this shit up.

  • “Will this boot shrink?” – a woman asked me if the Hunter rubber boot she was trying on would shrink in size. I asked her if she meant would it stretch. Nope. Her concern was it would shrink.

 

  • “This sandal is too big…look how much my foot moves!” …she was trying on a flip flop.

 

  • “How am I supposed to hold the hairspray?” …the can stated it was “hard to hold”. …psst…that means the hold factor of the spray itself.

 

  • “If I never use the back seat why do I have to get a 4 door car?”. I let the gentleman know we offered a 2 door sedan. “Oh, 2 doors won’t do.”. …sigh

 

  • A couple did not think it was fair that they couldn’t get approved for a car loan. We explained that they hadn’t paid their phone/cable bill in 9 months to which they said “well, they changed our plan and we didn’t like it so we won’t pay until we get what we want!”. …FYI – that’s not how that works. If you don’t pay your bills, your credit rating plunges and lenders aren’t a fan of bad credit.

 

  • “I need a shoe that fits my Orthotics.” I asked her if she had them with her. “Oh no, I never wear them.”.

 

  • “These are men’s shoes! There is an “M” on the box!” …we were in the ladies section. FYI – an “M” = medium width. A “W” = wide width.

 

  • “Can you tell me where my toe is?” … a woman trying on a 4 inch pointed toe stiletto heel.

 

  • “Is there enough room in this shoe for growing room?” … a question posed to yours truly from a woman in her 40’s. I let her know that her feet have probably stopped growing to which she said “Yeah, but what if I gain weight?”.

 

  • “Are these slippers slippery?”

 

  • A woman came in looking for winter boots. She picked up a pair and asked if they were winter boots. I let her know that although there was fur inside the boot it was a fashion boot. It had no thermal grading and was not waterproof or water resistant. I was told I didn’t know what I was talking about because “anything with fur is for winter.”.

I could go on, but I would get carpel tunnel, so I shall save more for later. Enjoy the giggles Beauties.

Beauty, Hair Care, health and wellness, That girl in the red coat, Women

Design Me a Monday Motivator

Good Morning Beauties! it’s Monday and you all know what that means! Gather ’round for That Girl in the Red Coat’s latest Monday Motivator! Grab your coffee, if you have little ones, tell your kids whoever stays quiet the longest wins a prize and get ready to meet a FAB! product that will make this Monday a little less mundane.

Have you ever gone to spray your hair with hairspray and realized it was either too much hold for your soft curls or not enough hold for your sleek updo, which in turn resulted in you having a meltdown with your toddler on the bathroom floor? Well Ladies, toddlers will still freak out over the kleenex being thrown out or having to wear clothes, this is one thing I have no remedy for. What I do have a remedy for is your hairspray woes! Let me introduce you to Design Me Hair Hold Me Three Ways!

 

The gems at Design Me Hair have created a hairspray that has an adjustable nozzle that achieves adjustable hold! You can get back up on your chair, it’s real! Trust me. I was a little wary, I found it hard to believe it would work. I was proven wrong. It is, in a word, amazing. First of all, it smells heavenly. Second, no matter which hold factor you select, no flakes! None. This hairspray is cruelty free, paraben free, sulfate free, gluten free and vegan. Every hold factor offers long lasting hold, adds shine and UV protection.

Here’s the low down on the hold factors;

LIGHT = perfect for taming flyaways and for keeping your loose beach waves intact without creating stiffness to your waves

MEDIUM = can be used as a pre-curl setting spray. Also lovely to use to keep sleek, flat styles intact. I love it for along my part where my little hairs like to pop up. Also keeps my shaved sided down in between my hair appointments.

HIGH = your updo’s new bff. Lovely for braids, tight curls and for styles that need their volume high all day.

To use – always apply to dry hair. Select your desired hold factor. Give the can a good shake upside down (just as you do with canned whipped cream), then spray. I suggest holding the can at least 10 -12 inches from your hair. (30 cm or length of a ruler for my metric friends).

No more meltdowns over hairspray. A good hair day on a Monday and everyday. What more motivation to you need?