Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women

You will find it if you know where to look.

I know. I know. You began reading this blog because you wanted beauty tips, you wanted gossip, and you were praying for a magic wand to give you the exact potion to give you the hair of your favorite celebrity (they are extensions by the way. Unless your favorite celebrity is The Rock or Mr. Clean- trust me – they are extensions). I know the last few tales have been more about inner beauty, kindness and life in general but your wait is over. Today’s Salon tale is about product. Yes, it’s true. You can get back on your chair now.

My main goal everyday at the shop is to educate our customers/clients. If I don’t know something, I make damn sure I find out. When I find out useful tidbits of information, I pass them along. That is what I am doing today. As you know, companies are known to change, rename or discontinue products without any notice to the consumer. You know the feeling, much the same as when the guy who just professed his love trying to steal third didn’t call you or even give you a second glance. Well, ladies and gents, not all companies are like Larry the Lounge Lizard – some companies want to give us a heads up and even give us the new name or new replacement of our favorite products. Joico is one of those companies.

A few years ago, Joico renamed a few of their products. This past week I had an elderly lady looking for the shampoo that her husband loved. Everyone told her it was discontinued, it wasn’t made anymore. I was her “last kick at the can” as she put it. So I asked her what was the product and she told me “Joico Bojoba Shampoo”. I walked over to my Joico shelf,  grabbed her a bottle of the Daily Care Treatment Shampoo and told her “Here it is! Same product, same smell, new name.”. Well, wasn’t I her favorite person of the day, she actually giggled and couldn’t wait to get home and give it to her hubby. (the shampoo people…behave yourselves).

Being me, and not to let any of you down, I have compiled a list of the renamed Joico products. They are still the same products, they just have a new name.

– IceWhip is now JoiWhip

– IceMist is now JoiFix Firm

– IceLotion is now JoiLotion

– IceGel is now JoiGel Firm

– Altima Conditioner is now Daily Care Conditioner

– Kerapro Shampoo is now Daily Care Conditioning Shampoo

– Bojoba Shampoo is now Daily Care Treatment Shampoo

– Lite Conditioner is now Daily Care Balancing Conditioner

– Triage Shampoo is now Daily Care Balancing Shampoo

– Integrity is now Daily Care LeaveIn Detangler

So there you have it. As for all the stylists, salon owners and managers out there, hell sales people in general – there is this thing called a computer and it has the capability to look something up for you in about 30 seconds. When a customer or client asks about a product and you don’t know the answer – do not say “Oh…that’s discontinued” or “I don’t know what you are talking about”. In the immortal words of my father “LOOK IT UP!”.

Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women

You know you like it

Every day, at least once a day, a woman comes into the shop looking for something new. I see her come in the door, We exchange our “hello’s”, she heads over to her “go to” product, picks it up, puts it back on the shelf. She picks it up again and puts it back down. She starts to walk around the store, looking at all the shelves of product. I ask if I can help her. She tells me no. She ends up back at the shelf she started at, and sighs. I walk over and ask “Are you sure I can’t help you?”. She turns to me, sighs again and says “I guess you can. I mean maybe, I really don’t know.”. So I ask her why she picked up the first product then kept putting it down. (lets say it was Joico JoiWhip for educational purposes.). The response is always the same “I was told I needed to change my products.”. So I ask her, “Do you like JoiWhip? Are you happy with the hold and volume it offers?”. This response is always the same also, “Yes, I love it!”. I reassure her that if she has found a product that works for her and she likes it, she doesn’t have to change it. “If it ain’t broke, don’t fix it.” is what I end up saying and usually I get a laugh. I was once corrected on my grammar but at least it wasn’t accompanied with a flying flat iron.

Ladies and Gents, when it comes to your hair products, if you like the products you are using, keep on using them. You don’t need to change because someone said so…that being said – I do highly recommend to stop using drug store product and invest in professional salon products. You know your hair, you know what it will do and what it won’t. You know how much or how little time you want to spend on your hair. You know the scents you like and the hold you want. The same goes for your life. If you like what you are doing, keep doing it. If you like to bang your head to Iron Maiden…bang away. If you like to skip down the lane…skip away. You know yourself and what you like. Trust yourself. I have said on many occasions that I believe a little fairy dust goes a long way. I am forty years old and I am sure many people I meet may think I am a little “off” because I say hello to caterpillars – you never know – the one you don’t say hello to may be the one caterpillar that is capable of speech.

If you like your JoiWhip or your Moroccanoil or your BigSexy Spray and Play – keep using it. If you like to sing along to Weird Al while you drive around town – be like a surgeon and tell ’em to eat it. Be yourself and trust yourself – there is nothing more beautiful.