Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women

Tip(s) ‘O the day

I manage a Salon/Retail shop. I have had over 20 years of experience working with the public. Everyday, I mean EVERYDAY I see things that either make me do a double take or make me look for the nearest needle so I can stick it in my eyes. Don’t even get me started on what I smell …yeah I said smell. Or what I hear for that matter…those of you familiar with my Tales of Truth series know what I am talking about.

From time to time on Twitter I will give a “tip ‘o the day”. Well, me being me, I have decided to make you all a little list. A “Tip ‘o the day” list. Think of it as a how to/ self help visual aid. Feel free to print it off and give it to your friends, coworkers, family members…the mailman.

– When coming for an appointment at the Salon and you only want a spray cut, it is polite to have showered in the last 24 hours. *The same goes for your Brazilian wax appointment…wait for it…there you go.

– When you have ingrown hairs along your bikini line, you can just say so. Please refrain from unzipping your 501’s at the front desk.

– If you need to blow your nose, put the tissue in your pocket or your purse. Do not throw it on the front counter as you ask if I can “throw that out”.

– Do not clean out your wallet/purse of old receipts as you wait for the debit machine to process and tell me to “make myself useful and throw these out for me”.

– For the gents – when we can tell what religion you are – your pants are too tight.

– Pajama pants are for slumber parties and college co-eds and the occasional trip to Walmart. Going out for a night on the town? Leave the fleece ensemble at home.

– Do not open every shade of polish and try it on your nails to see if you like it. There are swatches for a reason.

– Unless you see the word “TESTER” on the package, it is not a tester. Do not open every pomade container and swoosh your finger around in it.

– When shopping with a small child, I know it can be trying. I am a mother. That being said…if Junior has been “freaking out in every store all day” take it as a sign to go home and try again another day. For the love of God…take the child home.

– Sales people are not babysitters, nor are hairdressers.

– The Dollar store sells deodorant, bars of soap and wash clothes and towels, toothpaste and toothbrushes…enough said.

– If you think you have a fungal infection on your feet, do not come in the shop and sit on the floor taking off your shoe. Give your M.D. a call or go to the Walk In down the street. Seriously, I can’t help you and honestly…it is icky.

– When you see a dish of complimentary candies, please help yourself to one or two. Digging through the dish to take 8 of your favorites is a little rude.

– If you are going to throw a fit and swear at the salesperson/cashier, could you at least try to be grammatically correct.

– Never, I mean never belittle your child in front of the stylist. “Can you fix this? Isn’t it disgusting?!” is a horrible description of your child who happens to have an oily scalp, and quite honestly, it makes you look like an asshole.

– Don’t lie about using a box dye. We know you did. Hell, the guys on the space station can tell.

– Louis Vuitton purses and Crocs are a no no.

– Last but certainly not least…Do not throw the flat iron.

Beauty, Business, communication, Uncategorized

When you see crazy comin’…cross the street

So there I was, having a pleasant conversation with one of my regular customer’s about her new grandson when I hear the familiar chirp of the shop’s door chime. I look over to see a woman tapping her foot and in her hand I see a box (oh boy…here we go). I say my goodbye and congratulations to my customer and as she is walking out she looks over her shoulder at me and frowns. I look over to the tap dancer and ask her if I can help her. “You better help me! I bought this product because you made me and I hate it!”. (Did I mention that we are in the middle of a heat wave and it is a full moon this week?). I smile and ask her what exactly she doesn’t like about the product to which she responds “I don’t like the way it feels in my hand when I am holding it”. I know right? Hard to believe, but this is my life. “Unfortunately that does not qualify as a manufacturer’s defect, so you are not able to return it.”.

It was at this moment I swear I thought her head was going to spin around. Her face went red, her feet were a tappin’ and now she was shaking the product in her hands…actually she started to look like someone who had just found their savior. Yeah, I said it. “You made me buy this! You told me it was a great product!” and then she said some other things but it all blurred into one big temper tantrum. When she stopped, I asked her if she was finished. She just gaped at me. I proceeded to tell her that it was not my policy, but the policy of the company that they only take back products with a defect to which she said “There is a defect, it doesn’t feel good in my hand.”. (Oh, there’s a defect alright but it ain’t with the bottle honey) is what I wanted to say, but alas I must behave. I told her I understood why she thought it was a defect but I didn’t think the company would. I gave her their phone number and told her to call them and maybe they could do something for her. Then she said “Why didn’t you tell me it wouldn’t feel good in my hands?”. This is when I actually looked over my shoulder because I truly believed I was being Punk’d. All I could say was “My hands are different than your hands” to which she replied “yes, that’s true”.

The moral of today’s tale…when you see crazy comin’…cross the street.Oh…and we all have different hands.