Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Tales of Truth – The Christmas Edition – Part 2

So it has been exactly 10 days since my last installment of my Tales of Truth – the Christmas edition. With all the goings on in the shop over the past 10 days, I haven’t decided if  Jolly ‘ol St. Nick has me on the nice list or the naughty list.

 

– We have Christmas displays throughout the shop. Some are mini evergreens, some are boxes wrapped in shiny paper and some are snowmen. A woman came into the shop and exclaimed “I LOVE YOUR SNOWMAN!”. I thanked her for the compliment. “Sell him to me! How much is he? Is he for sale?”. I explained that “he” was part of our Christmas decor and was not for sale. “…but I collect snowmen. I need him!”. Again, I apologized that he was not for sale and asked her what else I could help her with. We found her shampoo and hairspray. As she was leaving, she took one the candies I keep at the front desk for our customers, scowled at me and said “I can’t believe you won’t sell me your snowman!”. …then stood there and pouted, for over 2 minutes….even after I came from behind the counter to help another customer.

– We sell the Wet Brush at our shop. It is an awesome brush for anyone dealing with tangles, no ripping at the hair, no more dialing 911 with one hand as your other hand is stuck in your hair along with your brush, no more children running away from you screaming as they see you coming at them, brush in hand. I had a woman ask me why it was called the Wet Brush. I explained to her that is meant to be used in wet hair to help get through tough tangles. She asked if it can be used on dry hair, and I told her yes – it gets out tangles on dry hair too. “So why is it called the WET Brush? Not the WET/DRY brush?”. …I told her the company’s website was on the packaging if she wanted to ask them.

– On more than one occasion I have been asked the following questions;

“What’s the difference between a 1″ curling iron and a 1 1/4″ curling iron?”

“Can I use nail polish on my toe nails?”

“What’s the difference between medium hold hairspray and firm hold hairspray?”

“Can my husband use my gel even if it isn’t from a men’s line?”

“Can anyone use the hand lotion tester?”

– a woman came in the shop looking for wax for hair removal. I led her over to our selection and asked if she used hard wax (no strips) or cream wax (strips). She told me she used the strips, so I showed her our selection of cream waxes. As I was explaining the differences between each one, she asked me which ones won’t burn her skin. I told her none of them should burn her skin. If her skin is being burned, she has her wax pot temperature too high. “I was wondering why it was burning my lips” she said. I let her know that when she waxes her upper lip she should keep the wax away from her lips, to which she told me “those aren’t the lips I am talking about.”, just as her husband approached us. Seems she has taught her husband to wax her unmentionables and tends to burn her “down there”. ….I need a raise.

 

 

 

Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women

Tip(s) ‘O the day

I manage a Salon/Retail shop. I have had over 20 years of experience working with the public. Everyday, I mean EVERYDAY I see things that either make me do a double take or make me look for the nearest needle so I can stick it in my eyes. Don’t even get me started on what I smell …yeah I said smell. Or what I hear for that matter…those of you familiar with my Tales of Truth series know what I am talking about.

From time to time on Twitter I will give a “tip ‘o the day”. Well, me being me, I have decided to make you all a little list. A “Tip ‘o the day” list. Think of it as a how to/ self help visual aid. Feel free to print it off and give it to your friends, coworkers, family members…the mailman.

– When coming for an appointment at the Salon and you only want a spray cut, it is polite to have showered in the last 24 hours. *The same goes for your Brazilian wax appointment…wait for it…there you go.

– When you have ingrown hairs along your bikini line, you can just say so. Please refrain from unzipping your 501’s at the front desk.

– If you need to blow your nose, put the tissue in your pocket or your purse. Do not throw it on the front counter as you ask if I can “throw that out”.

– Do not clean out your wallet/purse of old receipts as you wait for the debit machine to process and tell me to “make myself useful and throw these out for me”.

– For the gents – when we can tell what religion you are – your pants are too tight.

– Pajama pants are for slumber parties and college co-eds and the occasional trip to Walmart. Going out for a night on the town? Leave the fleece ensemble at home.

– Do not open every shade of polish and try it on your nails to see if you like it. There are swatches for a reason.

– Unless you see the word “TESTER” on the package, it is not a tester. Do not open every pomade container and swoosh your finger around in it.

– When shopping with a small child, I know it can be trying. I am a mother. That being said…if Junior has been “freaking out in every store all day” take it as a sign to go home and try again another day. For the love of God…take the child home.

– Sales people are not babysitters, nor are hairdressers.

– The Dollar store sells deodorant, bars of soap and wash clothes and towels, toothpaste and toothbrushes…enough said.

– If you think you have a fungal infection on your feet, do not come in the shop and sit on the floor taking off your shoe. Give your M.D. a call or go to the Walk In down the street. Seriously, I can’t help you and honestly…it is icky.

– When you see a dish of complimentary candies, please help yourself to one or two. Digging through the dish to take 8 of your favorites is a little rude.

– If you are going to throw a fit and swear at the salesperson/cashier, could you at least try to be grammatically correct.

– Never, I mean never belittle your child in front of the stylist. “Can you fix this? Isn’t it disgusting?!” is a horrible description of your child who happens to have an oily scalp, and quite honestly, it makes you look like an asshole.

– Don’t lie about using a box dye. We know you did. Hell, the guys on the space station can tell.

– Louis Vuitton purses and Crocs are a no no.

– Last but certainly not least…Do not throw the flat iron.

Beauty, Hair Care, health and wellness, Uncategorized, Women

Mr. Miyagi and no wax floors

I hear the familiar chirp of the shop’s door chime. “Do you sell wax?” I am asked. “Are you looking for hair wax for styling or wax for hair removal?” (I always clarify…you never know.). “For hair removal, I want to do my own waxing.”. A phrase I hear just as often as I hear “I thought the hair color I put on my hair 3 weeks ago grows out that color.”. Yes, I hear it often. I do. Seriously.

So, I ask the question I always ask in this situation, “Have you waxed by yourself before?”. More often than not, the answer is “No, but it looks easy enough.”. Well my lovelies, looks can be deceiving. Yes, waxing is easier and quicker than shaving…if you know what you are doing. The wax must  be the correct consistency, the proper temperature and must be applied properly – not too thick or thin of a layer, and you must rip the strip in the proper direction. Also, depending on the area of the body, the proper wax must be used or Mr. Miyagi’s “wax on, wax off” will have a whole new meaning.

Waxing your legs is one thing. If you decide to wax your own brows, BE SURE you know what you are doing. One slip of the strip and you may begin to hear “live long and prosper” while strolling down the lane way. If you are attempting facial waxing, be sure to hold the skin taut or excess facial hair won’t be your only issue. The same goes for underarm waxing. This is not a one person job, at least not on your first 20 attempts. Unless you want to walk around with your arms sticking out like Randy in his snowsuit in a Christmas Story, have a helper. Oh, and if you prefer the look and feel of a Brazilian wax and you think it’s no big deal, first, god be with you. Second, get someone to slap you and go to a Salon. Seriously, it is an intimate procedure and if the wrong wax is used, there will be blood. There is a reason why homes have “no wax floors”. The only person besides you and your aesthetician that needs to see that is your gynecologist.

Oh, and one more thing. If you attempt to wax at home, and you get ingrown hairs, I don’t need to see them. I know what they are and what they look like. I really, I mean, I really do not need to see anymore bikini lines riddled with red bumps while I am standing at the front counter.

“Wax on, wax off”. Oh Mr. Miyagi, you made it sound so simple.

Beauty, Hair Care, health and wellness, That girl in the red coat, Uncategorized

South of the border shopping?

Whenever the lovely warmer weather is upon us, I meet women wanting to make a change. A new style, something that says I like me, this is who I am. Maybe add a new angle or color.  Sometimes it is just a new product they are in need of, usually to tame frizz.

It was a lovely sunny morning, the sunshine poured through the store window, the smell of peroxide and hairspray lingered in the air. In walks in a lady with the all to known “help me” face. She looked a little frazzled. “What can I help you find?” I ask. “I need something to tame frizz – my husband says it’s outta control”. I look at her hair, it’s a little frizzy, not out of control. So I begin to show her some products that may help. The first few I let her know to put in before she blow dry’s her hair….and a look of complete horror spreads across her face….ok then – no blow drying. We proceed to the other products to use after the hair is dry or to use if you air dry your hair. “How do I know when it is totally dry?” she asks. This is when the light bulb moment happened for me. I collected my thoughts, silently reminded myself not to smirk, giggle or shake my head, and asked as politely as I could “What hair are we speaking of exactly?”. Then I winced awaiting the response.

Yes, that hair. For those who don’t see a bouncing ball to follow, the hair south of the border. I explained that the products I had shown her were for the hair on our heads. They would probably be too perfumed for her needs. Then I hear a sigh of relief. “I was wondering why I was so itchy” is the next lovely phrase I got to hear. Again, remind myself to keep composure and try to remember where I put the hand sanitizer. I went on to explain her options of hair removal that may help her in taming the beast and that if the itchiness doesn’t subside, she probably should see the doctor. Yes, this is my daily life.