Beauty, health and wellness, lifestyle, That girl in the red coat, writing

Tales of Truth – The Covid Diaries

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First things first. To all the health care workers, I don’t know how you’ve done this for over a year now. I’m in awe of you all. Thank you is not a strong enough sentiment.

In my part of the world, we have been in lockdown since Boxing day 2020. A stay at home order was imposed early January and fingers crossed it is supposed to be lifted February 10th. Although I work retail, our store sells shoes and safety footwear to essential/front line workers, so yours truly has been working the entire time. We are open by appointment only for front line/essential workers and for any other customer, we are offering curbside pick up. Yep, selling shoes curbside, in Canada, in the winter. Yep, it’s different to say the least. I try not to complain, for I am still working, shortened hours, but working none the less. My boss treats us to coffee, takes over any irrational customers, in person or on the phone, we can take as many breaks as we need, I am fortunate and I know it. That being said, it’s been, interesting. At the end of my 6 hour shift I feel as if I’ve come off a 12 hour shift. Physically I’m fine, mentally, I’ve hit a wall. Curbside sales are now handled via text, email, phone call or facetime. At any given time I have 3 phones on me… I feel like a cross between a stock broker and drug dealer.

The majority of customers have been great. Patient, kind and grateful for the service we are providing. Unfortunately, of course, being retail, there have been some customers that make Karen seem like Mary Poppins. Being me, I’m gonna let you have a glimpse behind the curtain and share some of the experiences of my co-workers and myself. I can’t make this shit up.

  • at least once a day we receive a call from someone wanting to come in the store. We ask them if they are working and when they say no, we explain we offer curbside and that instore shopping is by appointment only and for essential/frontline workers. Then they proceed to ask us to lie for them. Yep. They actually say “Can’t you just say I’m essential, I really want new running shoes and I always try on at least 10 pairs to find the perfect one.”.
  • We’ve had people come in for a scheduled appointment turn around and tell us they are retired, that they aren’t working. *Cue manager intervention and direction to curbside service.
  • We’ve been yelled at and the f-shot shouted at us over the phone because the customer thinks the “lockdown/stay at home order is bullshit!”. …sigh
  • We have to tell customers to put their mask on when we deliver their shoes curbside.
  • I’ve been told I don’t know what I’m talking about when I explain the lockdown/stay at home restrictions and regulations
  • Many products are on back order, because of Covid. At least three times a day, myself or one of my co-workers is yelled at because of it. My favorite retort is “That’s what you said when I called on Sunday!” …we are closed Sundays.
  • When we take the purchases out to the cars, it’s so much fun when the customers exclaim “Sure is cold eh? You gotta be freezing!” and continue to chat as they are in the warm car. Sometimes I inch forward in hopes of catching some heat from their vents.

As I said earlier, most of the customers have been great. Grateful for their new footwear so they can go to work and get the job done. Jumping out of their cars, mask on to get the boxes from us so we don’t have to be outside longer than needed. Tipping us for our service. Asking us how we are doing. I had a gentleman ask if he could go get me a coffee. Elderly customers telling me I brightened their day, staying on the phone with them for 30 minutes helping them replace their slippers.

I can’t believe it’s been a year that I’ve been writing about Covid retail. A year. Although it’s been tough, and dealing with the public hasn’t been the thrill ride of my life, I do have to say, every day, at least one person, a perfect stranger shines a ray of hope into my day. Genuine kindness expressed. Genuine concern and compassion has been shown. Yes, we need a vaccine. Yes, we need to wear a mask. Yes, we need to sanitize/wash our hands, and yes, especially now, a year into this pandemic, kindness can be a cure too. Kindness may not cure a virus, but it can cure a beaten down spirit. It can bring warmth to your heart and a smile to your face. One of my favorite quotes goes a little something like this, “Your kindness may be the only glimpse of god someone see’s today.”. A simple act of kindness can give someone the energy to keep going, give them hope of better days to come. Be kind, plain and simple.

health and wellness, lifestyle, That girl in the red coat

Golden Rule

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Golden Rule (noun) – an important principle that should be followed when doing something in order to be successful; a guiding principle. – Merriam-Webster dictionary.

“do unto others as you would have them do unto you” – Matthew 7:12

I haven’t written in a while. I know, last month I wrote how I was going to get back to it. I wanted to be sure I could be as articulate as I could. You see, lately when I open up my laptop to write, all that comes through these finger tips is rage and profanity. Frustrated doesn’t even come close to how I feel most days. Between all things Covid, working in retail during a pandemic, worrying about my loved ones and their emotional health, let alone my own and the Cheeto that refuses to concede and the people that support his lunacy, lets just say fabulous isn’t my go to “f- word” lately. My biggest peeve as of late, is this whole debate over masks. Seriously. Masks. This is the biggest issue for people right now. Really? A piece of cloth covering your mouth ….and nose, is a problem. I don’t get it. I really don’t.

Now, before you troll me with insults, calm down and hear me out. Yes, I know people have medical reasons not to wear one. That being said, I have personally helped a young woman with Cystic Fibrosis, who wore a mask. I have also helped two elderly women with portable oxygen tanks, who wore a mask. These are people who literally cannot breathe, yet they wore a mask, because “it’s the right thing to do.” – their words, to me, when I offered they could remove their mask if it was too difficult for them to breathe.

For those who won’t wear a mask because of the belief that Covid is a hoax, well, it’s not. The numbers are climbing, plain and simple. I have heard people say “Well, I don’t know anyone who has it!”, to you I say, I don’t know anyone with Polio but I know it’s real. Those who say wearing a mask and Covid is a government plan to control us, just stop. Here in Canada the government offered $2000.00 a month to it’s citizens, for 8 months and counting. …. trust me when I say the government is not known for giving us money. Stating Covid is a hoax is an insult to those who have lost their life. It’s a slap in the face to all health care workers and their families, and it makes you sound like an ass. It just does.

Here’s the deal. This is not about you. This is about us. It is about doing the right thing. In life, doing the right thing is seldom easy or painless, except this time. Doing the right thing during a pandemic is to wear a mask. That’s it. For the majority of people, it means wearing a mask for 20 – 30 minutes if you venture out, no biggie. For many, myself included, it means wearing a mask for at least 9 hours a day, 5 days a week. No biggie.

At the end of all this, if we find out masks weren’t necessary, I’m fine with that. I have no problem knowing I did what I could with the information I had. If I end up looking the fool for wearing a mask, I’ve looked the fool for a hell of a lot more.

Merriam-Webster’s definition states the Golden Rule as a noun. It’s time to make it a verb.

Business, communication, health and wellness, lifestyle, That girl in the red coat

Tales of Truth – The Covid-19 Diaries

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Here we are, day whatever of Covid-19. Some of us are still on lockdown, some are self isolating, some are in Phase 3 of reopening, some are back in Phase 2. Many are sick, and sadly many have left this earthy realm far too early. Parents are scrambling for daycare and with every sneeze their child has, worrying if their child will be allowed to go to school that day, all with the ever constant worry if they will have a job tomorrow. Teachers are trying to educate and discipline via Zoom. The list of change is endless. The one thing that hasn’t changed is retail. Yes, I realize the nature of retail has changed, the one constant is the behavior of the customer. Many are great, but as always, there are always those precious few that explain why there are warning labels on detergent. Here’s a glimpse of what retail life has been like over the course of the last few months, pre and post mandatory masks.

  • Social distancing is a concept many cannot grasp. Keeping 6 feet away from each other seems too hard to comprehend. I mean, I understand that all our lives women have been “told” what 6 inches is, but come on.
  • I have been called a bitch because I asked a customer, who was not wearing a mask, to back up so I could get her shoe for her.
  • My coworkers and I have been purposely coughed on while being told “Well, you got a mask”.
  • I’ve been told I’m a hoax believing lemming because I was disinfecting surfaces that countless numbers of people touch.
  • I had a customer tell me “I’m a truck driver that goes to the U.S. all the time. I’m supposed to be quarantining right now, but they can’t make me! I got a life to live!”.
  • Before mandatory masks, I was laughed at, pointed at, smirked at, told to “Speak up! I can’t understand you!” or ignored by customers because I chose to wear a mask.
  • I’ve had complete strangers walk right up to me, rub my arms and say “It’s too bad no one is taking Covid seriously”. … six feet Karen. Six feet.
  • A woman kept taking her mask off to sneeze, then touch her face, then touch the product, then put her mask back on.
  • A woman clipped her toe nails to see if that would make the shoe fit better. I shit you not. Pulled out her nail clippers in the store and clipped away.
  • A woman continued to stand right beside me, even after asking her to move away. Then complained that she couldn’t sit beside a woman (who was 6 feet away) because of Covid. …sigh
  • Every day, I am asked when stock is going to arrive, and many woman do not like that I don’t know. Some even get angry, some pout, some even tell me “This and you are bullshit”. FYI – many products weren’t even made. …pssstttt, China was shut down for months too.
  • Grown men have yelled at our part time teenage girls who ask them to sanitize before entering the store. Literally losing their shit, waving their arms, yelling “masks and hand sanitizers are bullshit”.

I could go on, you have no idea for how long. There have been lovely customers too.

  • I’ve been thanked for working during the past 5 months.
  • I’ve had customers give me a cash tip for helping them.
  • I’ve helped make our elderly customers feel comfortable and safe.
  • A woman with a portable oxygen tank had her mask on. I could see she was struggling. I told her she could pull it down for a moment if she needed. She said “No. It’s the rule and I want to protect you and me.”.
  • I’ve had customers come to my defense when another customer isn’t being so nice.
  • My coworkers and I have each others back.
  • My boss and the owner have come to our defense with irrational customers. They will come and take over the sale for us.
  • My work place is doing their best to protect us.

Here’s the deal. Believe it or not (that’s your choice), Covid-19 is here, and it’s gonna be around for a while. Be prepared that you may not get the fall boot you’ve had your eye on. There are stock shortages everywhere – tried to get any Lysol wipes lately? I get it. It’s frustrating. It’s a royal pain in the ass. Wearing a mask isn’t fun – try wearing one for 9+ hours a day. I know you miss your friends and family, so do I. I too miss the days of my only morning thought on my way to work was “What should I make for dinner”. It sucks. Plain and Simple. How about trying not to make it suck more for yourself and others.

Be kind. Be patient. Think about others. Try to remember every sales person is doing the best they can, some days better than others, some days worse, no one is perfect. Try to remember, just like you, they have no control over what is happening. All we can do is control ourselves.

Business, communication, health and wellness, That girl in the red coat

Tales of Truth – The Covid-19 Diaries

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Well, I know what day it is, finally! Yours truly has just finished a 45.5 hour work week in 5 days. Going from 2 months off and life going at my own pace to meal prep, schedules and watching the clock was tough. Physically, emotionally and mentally. It’s a new world out there folks. It is not business as usual. As you know, from my last post, Ontario has reopened store front retail stores. I don’t know how it’s been for other shops, let me tell you, we were busy. My employers have been fantastic. Truly going on and above to help their staff feel safe. Social distancing measures in place. People manning the door to control the flow of people entering and exiting the store. Hand sanitizer wherever you turn. A sanitizing spray to use on every item touched or tried on. Gloves and masks available if we need them. For this I am grateful. The majority of the public at large have been behaving themselves. They listen to our instruction about not touching everything, to ask for our assistance. To be patient with us, for a sale may take longer than usual. Unfortunately, their have been the “others”. … think Fox news and you’ll get what I’m putting down. So, me being who I am and keeping it real, I thought I share some of the good, the bad and the ugly. Let us start with the ugly and end with the good.

  • we were open all of 20 minutes when a grown man asked to use the bathroom. Under Covid-19 restrictions, all public bathrooms are closed. I apologized and told him we couldn’t open the bathroom to him. He told me “I really gotta go!” to which I apologized once more. He leaned in and said “Fine. I’ll just go take a piss in your parking lot! How’d you like that?”.  …sigh
  • A man kept looking at me as I was helping a woman, so as I walked past I said hello. He smirked at me and said “nice mask” then chuckled. I stopped, looked him straight in the eye and told him my mother made it for me. He then looked down and told me it was a nice mask.
  • I was helping a couple and my coworker looked over at me wide eyed because the couple was so close to me their shoulders were touching mine. … this is after I asked for them to move back. *this is one more reason I wear my mask
  • I asked a woman to please step back. She told me she never gets sick so she couldn’t have anything and didn’t move. I asked her again to please step back and she told me she didn’t know what the big deal is since things aren’t as bad as the news says, and still didn’t move. I told her if a bylaw officer comes in she could be fined. She moved.
  • A women laughed at my coworker, and 17 year old girl, and told her the sanitizing spray we were using on our products was, and I quote “Bullshit. It doesn’t do anything.”.
  • I lost count of the people complaining the government opened things up to early… as they were standing in our store, buying things.
  • At least 10 times a day I was told “I’m sick of this shit! I have rights!” …. blah, blah, blah.

 

Now for the good;

  • A visually impaired lady was worried about me. She had to get close to me to see the shoes she was buying. Before she leaned in she asked me if I was comfortable helping her. Asked me if I needed a mask. I leaned in so she could see my mask, I thanked her for her kindness and told her I was fine helping her out.
  • An elderly gentleman came in with his hands in his pockets, told me he wasn’t being rude, he was keeping his hands in his pockets to remind himself not to touch anything and ask us to help him.
  • A little boy, maybe 4 years old scolded his mother. All I could hear from a row over was “Mommy! They said no touching! You need to listen!”.
  • Many people, especially our elderly customers were very kind. Very thankful for our help. A few told me they missed us and were happy to see we were all okay.
  • A bride and I were almost in tears together. Her wedding had been cancelled, she couldn’t get any of her deposits back and the shoes she had ordered were delayed online. She had made alternate wedding plans but still no shoes and had a limited budget. We had the exact pair and size she needed, at the price she needed too. She was so happy, she couldn’t stop smiling.

The owner and my manager have been terrific. We can text them if we are overwhelmed. We can take a break if we need it. When a customer doesn’t want to abide by the new health regulations, my boss gives them the option to do so or leave. They have our and every customers best interest at heart.

I know we’ve all been cooped up for too long. I know you just want to get out. All I’m asking is you do so in a proper, kind and courteous manner. Abide by the regulations. Wash your hands. Use the sanitizer provided. Practice social distancing and keep 6 feet apart. Stop touching everything you see. Please try to remember that the staff that is helping you is dealing with the new regulations as well. We are trying to adjust to the “new normal” too. We are anxious too. We don’t know what tomorrow will bring either. We have to wait in line at the grocery store too. We have worries about our kids going back to school or who’s going to watch our kids this summer. If our parents are going to be okay. The list is endless.

Remember, we are all in this together. It may not be in the same boat, but it is the same water.

health and wellness, That girl in the red coat, writing

Tales of Truth – The Covid-19 Diaries

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It’s official. Day 60 of Covid-19 lockdown has arrived. I have officially been home for 2 months. After 47.5 years on this planet I made bread. I made jam. I decorated the squirrel feeder my hubby made me with my daughter’s old Barbie toys… cake, teapot and cups. I’ve done 18 puzzles. Read a few books. Ran errands for friends and family. Strategically planned grocery store runs and produce pick up. Cooked every damn day. Emptied the garbage…. don’t even get me started on the fact that there are two other adults in my house. Woke up every day wondering what day it was. Went a little overboard with online shopping and I have to admit I have forgotten some of what I purchased. Every time I hear the door bell I wonder what will be waiting for me outside. A puzzle? A book? Baking supplies? A zebra?

Well, as of tomorrow I will know the date as it is time for yours truly to head back to work. The province of Ontario has given the go ahead for retail stores with a street store front to reopen. … and I gotta admit, I’m a little nervous.

I know how fortunate I am to have a job waiting for me. Many employees and owners of small businesses, large and small cannot say the same. The owners and management of my store have all the PPE we need, masks, gloves, hand sanitizer, sanitizer spray for all surfaces, social distancing measures in place and for this I am grateful. I am confident in myself and my co workers to abide by the new policies and procedures, not so confident of the general public. Before you start in on me about my previous statement, I’m just keeping it real people. I know most of us are behaving ourselves. I also have it on good authority that some are not. … and no, my source is not Fox News or CNN. Many people I know have been working with the public since day one of the Covid-19 crisis and unfortunately have run into some people that are, lets say, from the shallow end of the gene pool.

As of late, every time you turn on the television or scroll social media, someone, somewhere has a new theory. A new opinion. That Covid-19 isn’t that bad. That it’s a government plot. The Democrats made it up to bring down Trump. That the aliens are behind it all. I could go on but I fear I may start to gag. Here’s the deal;

  • I’m no expert but I’m pretty sure the government is not behind the lock down. In the past, their claim to fame hasn’t been their financial generosity.

 

  • As for the people that say “it’s not so bad” … ummm, yeah it is. It just seems not so bad to you because you are healthy.

 

  • The Democrats did not make this up. Democrats are getting sick too. … and as for Trump, he is so low there is no way to bring him down any lower.

 

  • As for the aliens….I got nothin’.

Unfortunately we are also privy to;

  • Many a “Karen” on social media and in person I’m sorry to say, ranting about having to wear a mask.

 

  • I’ve heard a grown man in the check out line at the grocery store shout “It ain’t my fault for the virus! Whatcha so afraid of? Open up another damn cashier!” – by the way, this gent was wearing a mask and gloves. I finally saw an oxymoron in human form.

 

  • People complaining about having to follow the arrows on the floor at the grocery store. Yes. It’s a pain. Yes. It can be a nuisance. No, it’s not okay to shout at the 15 year old employee about how much of a pain and nuisance it is.

 

I get that masks are uncomfortable. So are ventilators. I get that standing 6 feet apart is a nuisance. I would rather stand 6 feet from someone then not being able to be 6 feet near someone if they are in the hospital. I get it’s scary. We aren’t in total control anymore… like we ever really were. Every day there seems to be a new rule. It can be hard to grasp what’s what. I get it. You gotta remember. We are all in this together. I don’t mean in a “kumbaya” sort of way, not even in a “we’re in the same boat” kind of way. What I mean is, more often that not, we are all anxious. We are all weary. We are all suspicious. We are all sad. We are all wondering what’s next for us and for the world. We are all trying to adjust to this new normal. We are all hopeful. No matter your age, race or gender, we all wake up everyday feeling one or all these things.

Wear a mask when needed or asked. Be kind. … and wash your damn hands.

 

*Side note, I know some Karens that are actually quite nice.

Beauty, health and wellness, lifestyle, Sunday Confessions, That girl in the red coat

Tales of Truth – The Covid-19 Diaries

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So there I was, sipping my coffee, looking out the window at the grey and gloomy skies thinking “typical Monday” until I realized it is in fact Sunday. I don’t know about you, but losing track of what day it is, or what day something happened or something someone said freaks me out a little. It doesn’t help that Alzheimer’s and dementia runs in my family. So I find myself making myself recite dates, times and memories to lock them in my memory vault. Yes, I am fully aware that my anxiety and OCD is showing, but here we are.

I find myself checking the fridge and freezer more than I should. Not for snacks….not every time. I find myself double checking that I did in fact buy enough food the last time I went to the grocery store to last us 2 weeks. I try to only go every 2 weeks. Trying my best to stay home. This Thursday coming is my planned grocery day. I’m already feeling a little tight in the chest about it. I find myself planning my “aisle route”, double checking I have a mask and hand sanitizer in my purse, that I have enough cash in case the debit is down, how to get the food in the house, should I wipe it down first or wipe myself down first …and it’s only Monday…I mean Sunday. When I realize what I’m doing to myself, I try to calm down. I try to change my mind. More often than not, I find myself in my garage having a cigarette. … I know. I know! Smoking is bad for me, especially in these times. Cut a girl some slack okay? I don’t even know what day it is. … and although it’s 5 o’clock somewhere, there is no booze in my house.

Most days I’m good. More or less feel like myself, make the most of things. Do a puzzle. Bake anything. Clean around the house. Play a game with the family. Call up friends. Check in on those who need help. Share funny posts and good news on Instagram. Go for a walk. Stand in my backyard and feel the breeze on my face. Then there are the days that I’m just sitting there, literally sitting there, not reading or listening to anything or watching T.V. and all of a sudden my eyes fill up. I’m on the verge of crying. Usually first thing in the morning. I’m always the first one up, so the house is quiet = more time to think. I don’t even know what I’m crying about. I think it’s just a release. My spirit letting go of stress, of the should have and could haves, maybe even grieving a little bit. Grieving for changed plans, or plans lost. Grieving for my dear friends who have lost loved ones these past few weeks. Grieving for the families and communities in Nova Scotia. Missing my Gramma Leah and her words of wisdom and fabulous recipes.

The point of this tale is not to cordially invite you to my pity party. It’s written in hopes of helping anyone who is feeling the same way. To let you know it’s okay to feel like you’re losing yourself. It’s okay to be scared that you may bring something home with you other than groceries. It’s okay to be happy and it’s okay to be sad. There is no right or wrong way to feel. We are all in this together.

Wash your hands. Stay home as much as possible. Check in on your family. Check on your friends and neighbours. Laugh when you want to. Cry when you need to. It’s going to be alright.

Beauty, health and wellness, lifestyle, That girl in the red coat

Tales of Truth – The Covid-19 Diaries

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Everyday is a new day. … not sure what day it is but it is a new day. I’ve been filling my days with household chores, errands for friends, surprise drop offs at the doors of those I hold dear – the adult version of Nicky, Nicky, Nine door … ring the doorbell then run like hell. Netflix, news, Facebook, Instagram seem to fill the empty hours. Watching funny videos on Tic Toc, seeing people make the best of their isolation/quarantine does give me hope for the coming days. Speaking of hope, today I decided to create a new Tales of Truth series, to help rid any guilt of feeling like you aren’t accomplishing enough, to let you know we’re all in this together and we all have bad days. That it’s okay to be bothered by the sounds of your spouse’s chewing. That it’s okay to be annoyed with your kids. That is is totally normal to lock yourself in your car on the driveway to escape your family.

Yes, I try to spread some joy everyday. Yes, I run to the store for those who cannot. Yes, I share inspirational videos and sassy jokes to make others smile. I also tell my kitchen mat to “Fuck Off!” when I trip on it. In the past days/weeks/months I have been known to;

  • Talk to the squirrels in my backyard. My hubby made them a picnic table and I wanted to know why they knocked the bowl off it.
  • Interrupt my daughter as she was trying to tell me something that inspired her. Yep. Mother of the Year over here. With her eyes glistening with delight wanting to share her inspiration I spoke over her “go down stairs and get some garlic bread out of the freezer.”.
  • Grumble under my breath about how there are 3 adults in my home but I am the only one who can see the full garbage can. I know they know where it is…they use it all the time.
  • I find myself going from room to room looking for my glasses (cheaters actually, was going to go get glasses then Covid-19 came to town), only to find them on my head. Yes, I am officially old.
  • I yell at the television, mostly when Trump opens his big mouth.
  • Ironed every piece of clothing in the house
  • Put my earbuds in when my daughter and husband are talking. IN MY DEFENSE, they have created new languages, no words, just sounds. Sometimes they sing silently to each other. Yes, singing silently is apparently a thing.
  • Take a picture of dirty dishes on the counter and send it to friends to see if they can see them. Making sure that dirty dish blindness doesn’t exist like full garbage can blindness does.
  • Rearrange my baking cupboard 4 times because it just didn’t have the right flow.
  • Go on Pinterest and pin recipes that I will never make…. just keeping it real people.
  • Literally jump up and down like a child in excitement that I found a site that still has jigsaw puzzles … http://www.jigsawjungle.com
  • Monitor the paper towel usage in my home…. who am I?
  • Scare the poor clerk at my local corner store. They had flour and when I saw it I sort of shouted “Yes!”. …I apologized.
  • Look at my exercise bike
  • Go through my 2020 planner and laugh and laugh and laugh.

So there you go folks. A little glimpse into my Covid-19 life. It ain’t all moonlight and roses and that’s alright. We are gonna get through this. We are. It’s okay to be down, it’s okay to be scared of the unknown days that lie before us. It’s okay to laugh and it’s okay to pout. Hoping this brings a smile to your face and reminds you that we are all in this together.