Business, communication, health and wellness, lifestyle, That girl in the red coat

Tales of Truth – The Covid-19 Diaries

Here we are, day whatever of Covid-19. Some of us are still on lockdown, some are self isolating, some are in Phase 3 of reopening, some are back in Phase 2. Many are sick, and sadly many have left this earthy realm far too early. Parents are scrambling for daycare and with every sneeze their child has, worrying if their child will be allowed to go to school that day, all with the ever constant worry if they will have a job tomorrow. Teachers are trying to educate and discipline via Zoom. The list of change is endless. The one thing that hasn’t changed is retail. Yes, I realize the nature of retail has changed, the one constant is the behavior of the customer. Many are great, but as always, there are always those precious few that explain why there are warning labels on detergent. Here’s a glimpse of what retail life has been like over the course of the last few months, pre and post mandatory masks.

  • Social distancing is a concept many cannot grasp. Keeping 6 feet away from each other seems too hard to comprehend. I mean, I understand that all our lives women have been “told” what 6 inches is, but come on.
  • I have been called a bitch because I asked a customer, who was not wearing a mask, to back up so I could get her shoe for her.
  • My coworkers and I have been purposely coughed on while being told “Well, you got a mask”.
  • I’ve been told I’m a hoax believing lemming because I was disinfecting surfaces that countless numbers of people touch.
  • I had a customer tell me “I’m a truck driver that goes to the U.S. all the time. I’m supposed to be quarantining right now, but they can’t make me! I got a life to live!”.
  • Before mandatory masks, I was laughed at, pointed at, smirked at, told to “Speak up! I can’t understand you!” or ignored by customers because I chose to wear a mask.
  • I’ve had complete strangers walk right up to me, rub my arms and say “It’s too bad no one is taking Covid seriously”. … six feet Karen. Six feet.
  • A woman kept taking her mask off to sneeze, then touch her face, then touch the product, then put her mask back on.
  • A woman clipped her toe nails to see if that would make the shoe fit better. I shit you not. Pulled out her nail clippers in the store and clipped away.
  • A woman continued to stand right beside me, even after asking her to move away. Then complained that she couldn’t sit beside a woman (who was 6 feet away) because of Covid. …sigh
  • Every day, I am asked when stock is going to arrive, and many woman do not like that I don’t know. Some even get angry, some pout, some even tell me “This and you are bullshit”. FYI – many products weren’t even made. …pssstttt, China was shut down for months too.
  • Grown men have yelled at our part time teenage girls who ask them to sanitize before entering the store. Literally losing their shit, waving their arms, yelling “masks and hand sanitizers are bullshit”.

I could go on, you have no idea for how long. There have been lovely customers too.

  • I’ve been thanked for working during the past 5 months.
  • I’ve had customers give me a cash tip for helping them.
  • I’ve helped make our elderly customers feel comfortable and safe.
  • A woman with a portable oxygen tank had her mask on. I could see she was struggling. I told her she could pull it down for a moment if she needed. She said “No. It’s the rule and I want to protect you and me.”.
  • I’ve had customers come to my defense when another customer isn’t being so nice.
  • My coworkers and I have each others back.
  • My boss and the owner have come to our defense with irrational customers. They will come and take over the sale for us.
  • My work place is doing their best to protect us.

Here’s the deal. Believe it or not (that’s your choice), Covid-19 is here, and it’s gonna be around for a while. Be prepared that you may not get the fall boot you’ve had your eye on. There are stock shortages everywhere – tried to get any Lysol wipes lately? I get it. It’s frustrating. It’s a royal pain in the ass. Wearing a mask isn’t fun – try wearing one for 9+ hours a day. I know you miss your friends and family, so do I. I too miss the days of my only morning thought on my way to work was “What should I make for dinner”. It sucks. Plain and Simple. How about trying not to make it suck more for yourself and others.

Be kind. Be patient. Think about others. Try to remember every sales person is doing the best they can, some days better than others, some days worse, no one is perfect. Try to remember, just like you, they have no control over what is happening. All we can do is control ourselves.

health and wellness, That girl in the red coat, writing

Tales of Truth – The Covid-19 Diaries

It’s official. Day 60 of Covid-19 lockdown has arrived. I have officially been home for 2 months. After 47.5 years on this planet I made bread. I made jam. I decorated the squirrel feeder my hubby made me with my daughter’s old Barbie toys… cake, teapot and cups. I’ve done 18 puzzles. Read a few books. Ran errands for friends and family. Strategically planned grocery store runs and produce pick up. Cooked every damn day. Emptied the garbage…. don’t even get me started on the fact that there are two other adults in my house. Woke up every day wondering what day it was. Went a little overboard with online shopping and I have to admit I have forgotten some of what I purchased. Every time I hear the door bell I wonder what will be waiting for me outside. A puzzle? A book? Baking supplies? A zebra?

Well, as of tomorrow I will know the date as it is time for yours truly to head back to work. The province of Ontario has given the go ahead for retail stores with a street store front to reopen. … and I gotta admit, I’m a little nervous.

I know how fortunate I am to have a job waiting for me. Many employees and owners of small businesses, large and small cannot say the same. The owners and management of my store have all the PPE we need, masks, gloves, hand sanitizer, sanitizer spray for all surfaces, social distancing measures in place and for this I am grateful. I am confident in myself and my co workers to abide by the new policies and procedures, not so confident of the general public. Before you start in on me about my previous statement, I’m just keeping it real people. I know most of us are behaving ourselves. I also have it on good authority that some are not. … and no, my source is not Fox News or CNN. Many people I know have been working with the public since day one of the Covid-19 crisis and unfortunately have run into some people that are, lets say, from the shallow end of the gene pool.

As of late, every time you turn on the television or scroll social media, someone, somewhere has a new theory. A new opinion. That Covid-19 isn’t that bad. That it’s a government plot. The Democrats made it up to bring down Trump. That the aliens are behind it all. I could go on but I fear I may start to gag. Here’s the deal;

  • I’m no expert but I’m pretty sure the government is not behind the lock down. In the past, their claim to fame hasn’t been their financial generosity.

 

  • As for the people that say “it’s not so bad” … ummm, yeah it is. It just seems not so bad to you because you are healthy.

 

  • The Democrats did not make this up. Democrats are getting sick too. … and as for Trump, he is so low there is no way to bring him down any lower.

 

  • As for the aliens….I got nothin’.

Unfortunately we are also privy to;

  • Many a “Karen” on social media and in person I’m sorry to say, ranting about having to wear a mask.

 

  • I’ve heard a grown man in the check out line at the grocery store shout “It ain’t my fault for the virus! Whatcha so afraid of? Open up another damn cashier!” – by the way, this gent was wearing a mask and gloves. I finally saw an oxymoron in human form.

 

  • People complaining about having to follow the arrows on the floor at the grocery store. Yes. It’s a pain. Yes. It can be a nuisance. No, it’s not okay to shout at the 15 year old employee about how much of a pain and nuisance it is.

 

I get that masks are uncomfortable. So are ventilators. I get that standing 6 feet apart is a nuisance. I would rather stand 6 feet from someone then not being able to be 6 feet near someone if they are in the hospital. I get it’s scary. We aren’t in total control anymore… like we ever really were. Every day there seems to be a new rule. It can be hard to grasp what’s what. I get it. You gotta remember. We are all in this together. I don’t mean in a “kumbaya” sort of way, not even in a “we’re in the same boat” kind of way. What I mean is, more often that not, we are all anxious. We are all weary. We are all suspicious. We are all sad. We are all wondering what’s next for us and for the world. We are all trying to adjust to this new normal. We are all hopeful. No matter your age, race or gender, we all wake up everyday feeling one or all these things.

Wear a mask when needed or asked. Be kind. … and wash your damn hands.

 

*Side note, I know some Karens that are actually quite nice.