Beauty, health and wellness, lifestyle, That girl in the red coat, writing

Tales of Truth – The Covid Diaries

1 Comment

First things first. To all the health care workers, I don’t know how you’ve done this for over a year now. I’m in awe of you all. Thank you is not a strong enough sentiment.

In my part of the world, we have been in lockdown since Boxing day 2020. A stay at home order was imposed early January and fingers crossed it is supposed to be lifted February 10th. Although I work retail, our store sells shoes and safety footwear to essential/front line workers, so yours truly has been working the entire time. We are open by appointment only for front line/essential workers and for any other customer, we are offering curbside pick up. Yep, selling shoes curbside, in Canada, in the winter. Yep, it’s different to say the least. I try not to complain, for I am still working, shortened hours, but working none the less. My boss treats us to coffee, takes over any irrational customers, in person or on the phone, we can take as many breaks as we need, I am fortunate and I know it. That being said, it’s been, interesting. At the end of my 6 hour shift I feel as if I’ve come off a 12 hour shift. Physically I’m fine, mentally, I’ve hit a wall. Curbside sales are now handled via text, email, phone call or facetime. At any given time I have 3 phones on me… I feel like a cross between a stock broker and drug dealer.

The majority of customers have been great. Patient, kind and grateful for the service we are providing. Unfortunately, of course, being retail, there have been some customers that make Karen seem like Mary Poppins. Being me, I’m gonna let you have a glimpse behind the curtain and share some of the experiences of my co-workers and myself. I can’t make this shit up.

  • at least once a day we receive a call from someone wanting to come in the store. We ask them if they are working and when they say no, we explain we offer curbside and that instore shopping is by appointment only and for essential/frontline workers. Then they proceed to ask us to lie for them. Yep. They actually say “Can’t you just say I’m essential, I really want new running shoes and I always try on at least 10 pairs to find the perfect one.”.
  • We’ve had people come in for a scheduled appointment turn around and tell us they are retired, that they aren’t working. *Cue manager intervention and direction to curbside service.
  • We’ve been yelled at and the f-shot shouted at us over the phone because the customer thinks the “lockdown/stay at home order is bullshit!”. …sigh
  • We have to tell customers to put their mask on when we deliver their shoes curbside.
  • I’ve been told I don’t know what I’m talking about when I explain the lockdown/stay at home restrictions and regulations
  • Many products are on back order, because of Covid. At least three times a day, myself or one of my co-workers is yelled at because of it. My favorite retort is “That’s what you said when I called on Sunday!” …we are closed Sundays.
  • When we take the purchases out to the cars, it’s so much fun when the customers exclaim “Sure is cold eh? You gotta be freezing!” and continue to chat as they are in the warm car. Sometimes I inch forward in hopes of catching some heat from their vents.

As I said earlier, most of the customers have been great. Grateful for their new footwear so they can go to work and get the job done. Jumping out of their cars, mask on to get the boxes from us so we don’t have to be outside longer than needed. Tipping us for our service. Asking us how we are doing. I had a gentleman ask if he could go get me a coffee. Elderly customers telling me I brightened their day, staying on the phone with them for 30 minutes helping them replace their slippers.

I can’t believe it’s been a year that I’ve been writing about Covid retail. A year. Although it’s been tough, and dealing with the public hasn’t been the thrill ride of my life, I do have to say, every day, at least one person, a perfect stranger shines a ray of hope into my day. Genuine kindness expressed. Genuine concern and compassion has been shown. Yes, we need a vaccine. Yes, we need to wear a mask. Yes, we need to sanitize/wash our hands, and yes, especially now, a year into this pandemic, kindness can be a cure too. Kindness may not cure a virus, but it can cure a beaten down spirit. It can bring warmth to your heart and a smile to your face. One of my favorite quotes goes a little something like this, “Your kindness may be the only glimpse of god someone see’s today.”. A simple act of kindness can give someone the energy to keep going, give them hope of better days to come. Be kind, plain and simple.

communication, health and wellness, lifestyle, parenting, That girl in the red coat

Hindsight is 2020

1 Comment

“For last year’s words belong to last year’s language and next year’s words await another voice.”. – T.S. Eliot.

Here we are. The first day of a new year. January 2021. I woke up this morning after sleeping through the night, a rarity this past year. I wandered into the kitchen, started the coffee maker, looked at the calendar with a sigh of relief, for 2020 was officially over. I ripped that sucker down and gently placed my new calendar in it’s place. Nothing quite like a new calendar, fresh paper and dates open to endless possibilities. As I went to throw out the old calendar, still in my “clean slate New Year’s morning bliss”, I was catapulted back to reality with a full garbage and dirty dishes all over the counter. … a reminder that the more things change, the more they stay the same, #momperks #wifeperks. I used to get so angry about that, an overflowing garbage can, dirty dishes piled up on the counter, now… not so much. Trust me when I say I still have my “I am the only one who see’s this?!” moments, they are becoming far and few between. Mostly I’ve taken to Instagram stories to get my vent on. I call them my “keeping it real” posts. There’s one today if you’re interested.

Anywho, back to the tale at hand. I don’t know about you, but wherever I turn, Instagram, Facebook, Twitter, text, zoom, facetime, TikTok, you name it, there it is. You have the “fuck you 2020” posts or the “thank you 2020” posts. Today’s post is a little bit of both. You know me, it’s all about balance. Here in Ontario, we are into our second week of a lockdown. It began Boxing day. I am still working, as my store is deemed essential since we supply safety shoes, etc. We are open by appointment only for essential workers and curbside for anyone else. Let me tell you, selling shoes curbside is a trip, a trip to the Bermuda triangle. Grateful for my job, not so grateful for the ever changing policies and procedures. Balance.

This past year has taught me patience and how to let things go. It took 48 years on this planet and a global pandemic, but I finally learned patience and thanks to Elsa, and Snoop Dogg, I have a new personal anthem. (Google Snoop Dogg frozen… trust me, it’s awesome). Beginning in March, I had no say in my job, my hours, where I could go or what I could do or when or if I would have time alone in my own home. Shops were closed. Quarantine was in place. No hugs. No visits. Nada. So, I finally took my own advice that I spew out to all those I hold dear, and controlled the only thing I could, myself. When I started to feel the tightness in my shoulders and chest about having to get things done, I took a deep breath, or twenty, and let it go. I couldn’t visit friends, but I could drop off a goodie bag. Like nicky, nicky, nine door for adults. Ring the bell and run like hell. I couldn’t have my parents over for dinner, but I could go to the grocery store for them. I couldn’t celebrate life’s great and small achievements of those I hold dear and the special moments of their children, but I could send flowers, or an edible arrangement as an unexpected surprise. I’m a fixer, by nature, I just am. This past year has taught me that sometimes the best thing you can do to fix a situation is nothing. More often than not, listening is the best tool to fix any situation. My daughter and my husband like their solitude. It took me a long time to respect that and not take it personally… I’m a Leo, what can I say? This past year, instead of worrying that something was wrong, I took it upon myself to enjoy the quiet and allow myself some solitude too. … Oh yeah, I still peeked my head in my daughter’s room at least once a day with a typical “How ya doin?” mom tone, or a “Hey baby” from across the room to my hubby. Balance.

The biggest personal realization about 2020 that I’ve had? I’m a little full of shit. Yep. All those years I said “I don’t have time!”. Guess what, I did, and I do. I finally got around to all those things I “didn’t have time” for, like framing prints, organizing my kitchen, getting paperwork in order, cleaning the garage… all of the above only took 4 hours. Guess what sunshine, you did have time, you just believed you didn’t.

The toughest realization was and continues to be that not everyone sees injustice. 2020 brought some ugly truths to the forefront of our lives, unfortunately many refuse to see it. I for one see it and will continue to try to help others see it too. I will continue to say Black Lives Matter. I will continue to speak the names of George Floyd, Breonna Taylor, Ahmaud Arbery and so many others. I will continue to share and speak of the injustice set upon the Native community. I will continue to share and speak of the inequality of those with disabilities, of women’s rights, human rights. I will continue to share and speak for those without a voice. I will continue to share uplifting news, motivational quotes from Oprah, Mel Robbins, Tank Good News and other personal favorites. I will continue to share music to feed your soul. For those who don’t agree with me, that’s okay. I get it. This is my journey. That is yours. I wish you safe travels. Balance.

The events of 2020 are to be remembered, not re-lived. We are more alike than different. We all deserve to be heard, to be seen, to matter. The actions of one can affect the lives of others, be it positive or negative. We may not all be in the same boat, we are all in the same ocean. Throw a life preserver when you can, and ask for one when you need one. Wear a mask. Seriously, wear a mask. At the end of the day, wouldn’t it feel great to know you that you may have saved a life. That you may have kept a roof over the head of a family because wearing a mask kept the breadwinner of that household healthy. That you thought of someone other than yourself. Trust me, it feels pretty damn good.

I came across a quote that fits me and this past year, “I’m mostly peace, love and light. … and a little go fuck yourself.”. Balance.

Business, communication, health and wellness, That girl in the red coat

Tales of Truth – The Covid-19 Diaries

3 Comments

Well, I know what day it is, finally! Yours truly has just finished a 45.5 hour work week in 5 days. Going from 2 months off and life going at my own pace to meal prep, schedules and watching the clock was tough. Physically, emotionally and mentally. It’s a new world out there folks. It is not business as usual. As you know, from my last post, Ontario has reopened store front retail stores. I don’t know how it’s been for other shops, let me tell you, we were busy. My employers have been fantastic. Truly going on and above to help their staff feel safe. Social distancing measures in place. People manning the door to control the flow of people entering and exiting the store. Hand sanitizer wherever you turn. A sanitizing spray to use on every item touched or tried on. Gloves and masks available if we need them. For this I am grateful. The majority of the public at large have been behaving themselves. They listen to our instruction about not touching everything, to ask for our assistance. To be patient with us, for a sale may take longer than usual. Unfortunately, their have been the “others”. … think Fox news and you’ll get what I’m putting down. So, me being who I am and keeping it real, I thought I share some of the good, the bad and the ugly. Let us start with the ugly and end with the good.

  • we were open all of 20 minutes when a grown man asked to use the bathroom. Under Covid-19 restrictions, all public bathrooms are closed. I apologized and told him we couldn’t open the bathroom to him. He told me “I really gotta go!” to which I apologized once more. He leaned in and said “Fine. I’ll just go take a piss in your parking lot! How’d you like that?”.  …sigh
  • A man kept looking at me as I was helping a woman, so as I walked past I said hello. He smirked at me and said “nice mask” then chuckled. I stopped, looked him straight in the eye and told him my mother made it for me. He then looked down and told me it was a nice mask.
  • I was helping a couple and my coworker looked over at me wide eyed because the couple was so close to me their shoulders were touching mine. … this is after I asked for them to move back. *this is one more reason I wear my mask
  • I asked a woman to please step back. She told me she never gets sick so she couldn’t have anything and didn’t move. I asked her again to please step back and she told me she didn’t know what the big deal is since things aren’t as bad as the news says, and still didn’t move. I told her if a bylaw officer comes in she could be fined. She moved.
  • A women laughed at my coworker, and 17 year old girl, and told her the sanitizing spray we were using on our products was, and I quote “Bullshit. It doesn’t do anything.”.
  • I lost count of the people complaining the government opened things up to early… as they were standing in our store, buying things.
  • At least 10 times a day I was told “I’m sick of this shit! I have rights!” …. blah, blah, blah.

 

Now for the good;

  • A visually impaired lady was worried about me. She had to get close to me to see the shoes she was buying. Before she leaned in she asked me if I was comfortable helping her. Asked me if I needed a mask. I leaned in so she could see my mask, I thanked her for her kindness and told her I was fine helping her out.
  • An elderly gentleman came in with his hands in his pockets, told me he wasn’t being rude, he was keeping his hands in his pockets to remind himself not to touch anything and ask us to help him.
  • A little boy, maybe 4 years old scolded his mother. All I could hear from a row over was “Mommy! They said no touching! You need to listen!”.
  • Many people, especially our elderly customers were very kind. Very thankful for our help. A few told me they missed us and were happy to see we were all okay.
  • A bride and I were almost in tears together. Her wedding had been cancelled, she couldn’t get any of her deposits back and the shoes she had ordered were delayed online. She had made alternate wedding plans but still no shoes and had a limited budget. We had the exact pair and size she needed, at the price she needed too. She was so happy, she couldn’t stop smiling.

The owner and my manager have been terrific. We can text them if we are overwhelmed. We can take a break if we need it. When a customer doesn’t want to abide by the new health regulations, my boss gives them the option to do so or leave. They have our and every customers best interest at heart.

I know we’ve all been cooped up for too long. I know you just want to get out. All I’m asking is you do so in a proper, kind and courteous manner. Abide by the regulations. Wash your hands. Use the sanitizer provided. Practice social distancing and keep 6 feet apart. Stop touching everything you see. Please try to remember that the staff that is helping you is dealing with the new regulations as well. We are trying to adjust to the “new normal” too. We are anxious too. We don’t know what tomorrow will bring either. We have to wait in line at the grocery store too. We have worries about our kids going back to school or who’s going to watch our kids this summer. If our parents are going to be okay. The list is endless.

Remember, we are all in this together. It may not be in the same boat, but it is the same water.

Beauty, health and wellness, lifestyle, Women

My cup runneth over

Leave a comment

More often than not, when you read the phrase “My cup runneth over” you immediately picture abundance. A happy, fulfilled life filled with blessing. As of late, when I hear “My cup runneth over” I picture an overwhelmed woman , emotionally, mentally and physically. Why do I picture such a woman? I picture her because I am her.

The last few years, especially the last 6 months, my life has been turned around, flopped upside down and all around. The events in my life have been affecting me 100%, unfortunately most of the reasons have nothing to do with me personally. That’s a tough thing to deal with – things in your life that affect you and you have to deal with that really don’t have anything to do with you. * my blog today may seem vague in some ways, that is because some of the stories are not mine to tell and I do not want to break confidences or name names, without permission to do so.

Someone I hold dear is battling an addiction, winning that battle these past few months, but battling none the less. Addiction is a ninja. It creeps in without you seeing it until it’s directly in front of you. It’s a thief too. It steals your trust, your self awareness, your sense of reality, your sense of truth… and this is what it does to those of us dealing with an addict…I can not imagine what it must be like for the addict themselves. I have gone through so many emotions, from empathy, to sympathy, to resentment, to anger, to rage, to despair. You name it, I felt it. With help from my circle, I am beginning to let the past go. I still have moments of all these emotions, usually one at a time. When they all congregate at the same time, well that’s a fun time.

The point of today’s tale is not to invite you to join my pity party, or to feel sorry for me, or to send me hug emojis. My goal for this blog is to keep it real. So here I am keeping it real. I’m a mother, a wife, a daughter, a sister, a friend who lets her cup runneth over, and that is the one thing that is on me and me alone. Taking on everything is on me. That’s a hard pill to swallow. It’s so much easier to blame everything and everyone else, or so we think. At the end of the day, the decisions, actions and reactions you make are on you and you alone.

My hope is this will bring someone some clarity or serenity to their day. To know that they are not alone. To know it’s okay to be angry, to be resentful, to grieve for the life you had planned that didn’t turn out. What’s not okay is to live in it. Let yourself feel it, let it sit with you a while, then say your goodbyes. There is no shame is life’s ugliness. There is only shame in hiding it. …and remember, pain is pain. You have your pain. Others have theirs. It’s not about competition, it’s about compassion.

Beauty, health and wellness, lifestyle, writing

Merciful Monday

2 Comments

Mercy – noun;

 

compassion or forgiveness shown toward someone whom it is within one’s power to punish or harm.

 

I came across a beautiful sentiment yesterday. I was watching Oprah’s Super Soul Sunday with Elizabeth Gilbert and one of her beautiful insights into life was mercy. Mercy for others, most importantly, mercy for yourself. Her statement about showing mercy towards yourself about your failures, your short comings, your bad decisions resonated within me. I felt a calmness wash over me the instant she uttered that word. Mercy.

It got me thinking. How often we forgive others, show mercy to them and for them, yet we seldom offer ourselves the same gift. When someone we hold dear stumbles and falls, we offer a hand to help them up. When we hear of a friend’s failure, personal or professional, we listen with an open heart and open mind. We try to help them figure out where a wrong turn was made and help them get back to the right road. Funny thing is, when we stumble and fall, we continue to kick ourselves when we are down. When we fail in life and love, we stop looking for a way out. Why is it what we will do for others, we seldom do for ourselves?

Over the years, there are many regrets. I found myself wondering “what if”, or “I should have” or “why didn’t I”. Who knew that a five letter word would clear all those thoughts away. Mercy. I gave myself some mercy. It was 9:00 p.m. on a Sunday night. I went outside, sat in my backyard, looked up to the heavens and got myself some mercy. When I woke up this morning, I have to admit some of my regrets woke up with me. Today was a little different. My regrets were followed by “you did the best you could at the time”. One of my favorite quotes is by the beloved Dr. Maya Angelou “When you know better, you do better.”. I came to realize that I couldn’t have done better in the past, I didn’t have the tools, I didn’t have the belief in myself, I let fear and ego drive my decisions and reactions. I didn’t have mercy. I now know that I do know better, so I can do better.

We all make mistakes. We all have dreams that didn’t come true. We all have been a pain in the ass teenager to our parents. We all have made mistakes as parents. We have all hurt people. We have all hurt ourselves. We all deserve to show ourselves some mercy.