Beauty, Business, communication, entertainment, Hair Care, Uncategorized, Women, writing

Full Moon Monthly

For those of you familiar with my blog, you are well aware of my “Tales of Truth” series. As I was going through my archives I realized most of my Tales of Truth moments went hand in hand with the arrival of the full moon. So gather ’round ladies and gents, boys and girls and welcome to the first of many installments of Full Moon Monthly, brought to you by none other than That girl in the red coat. (as stated before…these are based on ACTUAL events. I have witnesses)

I hear the chirp of the shop’s door. I smile and greet the customer “Good Morning!”. She  looks around and says “Are you talking to me?”. I let her know, yes, I am talking to her. She stares. So I ask “Can I help you find something?”. “Yes, I am looking for a Shampoo that I can buy where I live, I don’t always want to drive into town.”. So I ask her where does she live and she tells me “I don’t tell people my personal information.”. …wait for it….there you go.

A woman came into the shop looking for the mousse her stylist just used. I asked her if she remembered the name of the product. She told me “No! Why would I remember the name of a product that I thought was horrible and smelled bad.”. So I asked her if she wanted me to show her some other mousses she may like and she said “No, I want the one my stylist used, if I go to her smelling like another product I might hurt her feelings.”.

There I was, innocently counting the nail polishes for an inventory count when a woman comes into the shop. “Hello” I say, to which she responds “I used to use these polishes until my niece quit beauty school and got ’em cheap for me. She is useless and spoiled rotten.”. …okay then. So I ask her “Can I help you find something?” to which she says “Yeah, tell me what will help me with my hair, since my husband left me 20 years ago and it gave me the cancer of the Uterus and the lying Doctor’s told me that my ovaries would keep the menopause away my hair just ain’t the same.”. As I went to show her some products she looked at me and said “I don’t have time for this, I gotta go catch the bus.Thanks for the lovely chat and I will be back!”. – cue Twilight Zone theme

From time to time, we are out of stock of a product, sometimes because of back orders, sometimes because the product is an awesome product and sells well. I know empty spots on the shelves are a no no, but they happen. I was told by a customer, three times in a row that it was pathetic that her product wasn’t there. (well, in the size of bottle she preferred). I explained about the back orders ( the distributor moved warehouses hence back orders for a few weeks). I offered to call her as soon as the product came in. She asked if I knew when the product would arrive. I explained that I didn’t know, that the warehouse would send them as soon as they get them, to which she again said “pathetic”. I told her I was just as frustrated as her, that I didn’t have the product for my clients and customers, but that it wasn’t pathetic.(I know – let sleeping dogs lie…I don’t always follow my own advice). As I rang through her purchase, I let her know our debit connection was slow, to which she smirked and said “I was going to say something but I won’t”. So, me being me, I asked her what it was she wanted to say. “I was going to say “you are used to waiting for things but that would be pathetic…or maybe you would be pathetic about it.”. Well played…gotta give her that…it’s all she’s got.

A customer asks “What shampoo smells the best?”. I let her know she is welcome to open up the bottles and smell them, because what I like she may not. “Pfft…you are a lazy sales person aren’t ya?”. Okay…here we go. I smile, tell her to follow me and show her our best seller, open up the lid and she smells it and exclaims “Why did you show me that?!? It stinks. Show me something I will like the smell of.”. As politely as possible I explained I don’t have the same sense of smell as her and maybe it would be best if she took a moment to smell some of the shampoo’s. She looks at me and says “Okay, why didn’t you say that it the first place?”. …sigh.

“Have you found Jesus?” – something I am asked quite often. One of these believers in urgent need of saving my soul left me a coin with a “version” of the Ten Commandments on it. The coin worried me a little…it was silver. I think she had five more.   ….wait for it….there you go.

A woman comes in the store, sees me and says “HEY! Haven’t seen you in forever!”. I look at her and don’t recognize her. “I’m sorry, have we met?” I say. “Come on! You know me! Come on! Come on! Come On! You remember!”. I stand there, cannot place her face for the life of me. “Come on! You know me! I know you Susie!”. I let her know I am Sara. “Well you look like Susie! Come on! You know you do!”.

I am starting to think that people are coming into the shop in hope that I will write about them.  For the love of god, I hope so.

Beauty, Business, communication, health and wellness, Uncategorized, writing

An attack of thanks

I live in Canada and this coming weekend is our Thanksgiving holiday. This has been an interesting week for me. You see, in 2011, on the Thanksgiving weekend, my husband had a heart attack. I was at work on the Saturday when he called to say he had come home from work early, he wasn’t feeling well. He told me how he was feeling and I told him to get to the hospital and  would meet him there. Thankfully my mother lives down the street so she drove him and kept a loving watch over our daughter. After I called my boss who told me “close the shop…don’t worry about it.” a woman walked in the shop saying she was looking for a blow dryer. I told her I was closing up because my husband was on the way to the hospital, “It looks like a heart attack” I said, to which she responded “So you’re not gonna sell me a blow dryer?” I shit you not. That is what she said. I told her to get the hell out. It just came out. All I could think of was my husband, my daughter, my life, the feeling of my husband hugging me, the way his hand looked and felt in mine and I needed to get to him. As she left the store she shook her hands at her husband saying “she won’t sell me a hair dryer!”. Wow.

Long story short, no damage was done to the heart muscle, hubby had an angioplasty done. Seems his D2 artery was malformed from birth, hence the heart attack. Eight days later my Dad had a heart attack. He had an extra artery that was blocked. Again, no damage to the heart muscle. Those two, always competing for my attention.

So, as I said earlier, it’s been a strange week for me. As strange as this sounds, I am thankful for all of it, the heart attacks, the rude customer, all of it. Because of my experience with the doctor’s and the hospitals, I was able to help my mother, I could honestly say “I understand.”. I was reminded of all the reasons I love my husband. I remembered all the special memories of my father, things I hadn’t thought of in decades. I was able to show my daughter strength and how to look fear in the eye and kick it’s ass. I am thankful for such an understanding boss and the support of the best Salon team in existence. I am thankful for the “blow dryer rant” for now I am able to deal with crazy, rude customers…it just rolls of my back.

What I am getting at is this. Don’t wait until the Thanksgiving holiday to be thankful for what you have. No, I am not having an Oprah “AHA” moment and no, I haven’t found my savior…it is the right thing to do, plain and simple. Live your life, love your family and yourself, do what is best for you and your loved ones,hug your children, visit your parents, laugh every day. Oh…and it won’t kill you to wait for a blow dryer…trust me.