Beauty, Business, communication, entertainment, Hair Care, Uncategorized, Women, writing

Full Moon Monthly

For those of you familiar with my blog, you are well aware of my “Tales of Truth” series. As I was going through my archives I realized most of my Tales of Truth moments went hand in hand with the arrival of the full moon. So gather ’round ladies and gents, boys and girls and welcome to the first of many installments of Full Moon Monthly, brought to you by none other than That girl in the red coat. (as stated before…these are based on ACTUAL events. I have witnesses)

I hear the chirp of the shop’s door. I smile and greet the customer “Good Morning!”. She Β looks around and says “Are you talking to me?”. I let her know, yes, I am talking to her. She stares. So I ask “Can I help you find something?”. “Yes, I am looking for a Shampoo that I can buy where I live, I don’t always want to drive into town.”. So I ask her where does she live and she tells me “I don’t tell people my personal information.”. …wait for it….there you go.

A woman came into the shop looking for the mousse her stylist just used. I asked her if she remembered the name of the product. She told me “No! Why would I remember the name of a product that I thought was horrible and smelled bad.”. So I asked her if she wanted me to show her some other mousses she may like and she said “No, I want the one my stylist used, if I go to her smelling like another product I might hurt her feelings.”.

There I was, innocently counting the nail polishes for an inventory count when a woman comes into the shop. “Hello” I say, to which she responds “I used to use these polishes until my niece quit beauty school and got ’em cheap for me. She is useless and spoiled rotten.”. …okay then. So I ask her “Can I help you find something?” to which she says “Yeah, tell me what will help me with my hair, since my husband left me 20 years ago and it gave me the cancer of the Uterus and the lying Doctor’s told me that my ovaries would keep the menopause away my hair just ain’t the same.”. As I went to show her some products she looked at me and said “I don’t have time for this, I gotta go catch the bus.Thanks for the lovely chat and I will be back!”. – cue Twilight Zone theme

From time to time, we are out of stock of a product, sometimes because of back orders, sometimes because the product is an awesome product and sells well. I know empty spots on the shelves are a no no, but they happen. I was told by a customer, three times in a row that it was pathetic that her product wasn’t there. (well, in the size of bottle she preferred). I explained about the back orders ( the distributor moved warehouses hence back orders for a few weeks). I offered to call her as soon as the product came in. She asked if I knew when the product would arrive. I explained that I didn’t know, that the warehouse would send them as soon as they get them, to which she again said “pathetic”. I told her I was just as frustrated as her, that I didn’t have the product for my clients and customers, but that it wasn’t pathetic.(I know – let sleeping dogs lie…I don’t always follow my own advice). As I rang through her purchase, I let her know our debit connection was slow, to which she smirked and said “I was going to say something but I won’t”. So, me being me, I asked her what it was she wanted to say. “I was going to say “you are used to waiting for things but that would be pathetic…or maybe you would be pathetic about it.”. Well played…gotta give her that…it’s all she’s got.

A customer asks “What shampoo smells the best?”. I let her know she is welcome to open up the bottles and smell them, because what I like she may not. “Pfft…you are a lazy sales person aren’t ya?”. Okay…here we go. I smile, tell her to follow me and show her our best seller, open up the lid and she smells it and exclaims “Why did you show me that?!? It stinks. Show me something I will like the smell of.”. As politely as possible I explained I don’t have the same sense of smell as her and maybe it would be best if she took a moment to smell some of the shampoo’s. She looks at me and says “Okay, why didn’t you say that it the first place?”. …sigh.

“Have you found Jesus?” – something I am asked quite often. One of these believers in urgent need of saving my soul left me a coin with a “version” of the Ten Commandments on it. The coin worried me a little…it was silver. I think she had five more. Β  ….wait for it….there you go.

A woman comes in the store, sees me and says “HEY! Haven’t seen you in forever!”. I look at her and don’t recognize her. “I’m sorry, have we met?” I say. “Come on! You know me! Come on! Come on! Come On! You remember!”. I stand there, cannot place her face for the life of me. “Come on! You know me! I know you Susie!”. I let her know I am Sara. “Well you look like Susie! Come on! You know you do!”.

I am starting to think that people are coming into the shop in hope that I will write about them. Β For the love of god, I hope so.

Beauty, communication, Hair Care, health and wellness, Uncategorized, Women, writing

What is looking for you?

As per usual, I sat down to to tell you all a tale of the newest addition to the Joico family of products, alas, it will have to be a tale for another time. It is Sunday morning in my corner of the world, the sun is shining, tulips from my garden are blooming on my kitchen table, a cool morning breeze is making the steam from my coffee glisten in the morning light and I am happy. I am…two words that I had, in all honesty, never appreciated their importance, until about a month ago.

I was surfing You Tube, after watching all the episodes (for the tenth time) of Comedians in cars getting coffee with Jerry Seinfeld, I started searching all the Oprah’s Master Class episodes and came across her Life Class with Joel Osteen. (Yes, I know it is Sunday, and no I am not gonna ask you if you have found Jesus…first – that is none of my business, and second…I didn’t know he was lost.). Back to the tale at hand. “Whatever follows “I am” will come looking for you”. Can you say “LIGHT BULB!”. (I would say AHA! …but Oprah kinda owns that one.). Something else Joel said was “If you want to know what your life will look like in 5 years…listen to how you are speaking today.”. Yikes…in a good way. In my minds eye I flashed back to 2008, to myself, sitting on my bathroom floor, giving over to whatever forces may be…god, the universe, the smurfs…to help me let go of my fears and my insecurities and get me back to me. Back to present day, I am back in the business I love, I actually believe I am pretty, I no longer feel fat nor base my identity on my looks, I am stronger in all senses of the word, I am a writer, I took the leap and started my blog, I met Tabatha Coffey. I am pretty awesome, if I do say so myself…and I often do.

At the shop and in the Salon, I hear so many women, and men say “I am old”, “I am ugly”, “I am useless” and many other sad, lonely phrases. I never quite paid attention until I heard Joel’s take on the matter. As you know, my tales are about educating and enlightening us all about the world of beauty. My tales may not always be about how to apply Root Boost (before blow drying, separate your hair at the roots, spray the root boost directly at scalp, rub into roots, then blow dry…couldn’t help myself). Some of my tales will be to help you find the beauty within yourself, your family, the world. Beauty is out there, it is right beside you, it is in you, if you choose to see it, hear it, speak it.

Remember …whatever follows “I am” is gonna come looking for you…so the question is this…what is looking for you?

Beauty, Business, communication, Hair Care, Uncategorized, Women, writing

Tales of Truth – Part 8

Gather ’round ladies and gents, girls and boys, it is time for that girl in the red coat’s Tales of Truth. Just when I think I have seen and heard it all, I hear the chirp of the shop’s door chime and VOILA!, more tales to be told. As I have stated before, all these tales are true, they are based on actual events. The tales are not those of fiction, unfortunate, yet true.

(before I begin our first tale – let me give you a little background tale) In Canada, we are slowly getting rid of our beloved penny…not the Penny from The Big Bang Theory…the currency. We can still accept pennies as payment, we are no longer giving them back with change. Now on with the tale. As I was finishing ringing through a customer’s purchase of RUSK Wless hairspray, I told her the total was $19.85. She looked into her wallet then looked up at me with the most terrified look in her eyes. I asked her “Is everything alright?”, to which she responded with “No!”. I asked her what was the matter to which she responded “I don’t have a nickel. I only have 5 pennies!”. So, I said “Okay, that is fine.” to which she said “Are you sure you won’t get in trouble for taking pennies now that they are abolished?”. I took a breath, told myself not to show it on my face, and explained to her the new “rules” about pennies to which she sighed “thank you for telling me, I was so scared every time I opened my wallet!”. …thank god she never worked the underground railroad.

 

I hear the familiar chirp of the door chime and look up to see a woman, staring at me. “Hello! Do you need my help with something today?” I ask. “I have a question for you about hairspray.” she says, then stares at me again. Dear lord…here we go. “What is your question?” I ask. She shuffles closer to me, bows her head and in a whisper asks “Is it safe to use hairspray?”. So, I did what anyone would do in this scene, I whispered back “why wouldn’t it be safe?”. (during all of this, all I could picture was the Eiffel tower in the background, a couple of cigarettes and a black briefcase containing “zee meecrofilm”.). It seems her sister in law told her that all hairsprays will change your hair color and that is why her hair was looking “brassy”. I told her that it was safe to use hairspray, that it will not change her hair color and that her sister in law needs a new hobby other than surfing the net. She bought two cans of Sebastian Shaper Plus.

 

It was about 10 minutes to closing. It seems the most interesting events happen to me within the first 20 minutes of my day or the last 10 minutes of my day at the shop, and most of the time without a witness. (I really gotta get a camera). Back to the tale at hand. A woman comes up to the counter asking for an appointment for a hair cut. I explain the Salon was closed but would be open again the next day and there was an opening for a cut if she wanted to take that appointment and come back the next day. She said she had to think about it and left. Within seconds she was back, I assumed to take the appointment. NOPE! “Have you accepted Jesus Christ into your heart?” is what she came back for. Before I could say a thing… “If you haven’t…do you want to be saved?!?….Oh, I wanted to be saved alright.

“Is this hair color temporary?” (there is a lime green sign that says “temporary color”). “Yes, it is. It will wash out within two washes, with shampoo”, I answer, with a smile, to which she answered “Pfft…two washes…that ain’t temporary. I know temporary and that ain’t it.”. …yep…this is my life.