Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Uh oh…you thought my civility meant softness

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As you know, I manage a retail shop/Salon. I love my job. I get excited when I have helped a woman love her hair. Yes, I am 41 years old and I will clap my hands and exclaim “YAY!” when a client thanks me for introducing them to the product that saved their hair, be it KMS HairPlay Molding Paste or SOMA Solace. I show my excitement. I giggle. I clap. If they are a regular customer and we have a good rapport, I even hug. I also show my genuine concern when a client is not happy with a product. I listen to their frustrations. I clarify what exactly was the issue with the product. I ask them how they are using the product and help them figure out if it is the right product, just being used incorrectly, or if there may be a better product for them. I say please. I say thank you. I make eye contact. I also, on some occasions, must keep my cool and stand there as someone loses their cool. Of course sometimes I have to duck – flying flat iron – enough said.

The reason I gave you all a fly on the wall glimpse into my daily life is this – to prove, once and for all that being a happy, positive person does not mean you are stupid and have your head in the clouds. That having manners does not mean you are fake and trying to impress everyone in the room. That keeping your cool while someone is losing it does not mean you have no back bone.

Every once and a while I meet someone who takes one look at me with my blonde hair and big earring and high heels and decides what ever they are gonna decide about me. After they speak to me for a few minutes I seem to hear the same things;

– “I thought you were going to be a snob” – because I said please and thank you and had so much manners. (actually said to me…yep.)

– “I thought you were a diva!” – because I like my bling. (I would so bedazzle this post if I could.).

– “I thought you were too young to know anything about this stuff” …thanks for the genes Mom & Dad

– “I’m sorry”. – said to me after I asked if they were going to calm down or did I need to call the police. Yep, a grown woman lost her shit because I wouldn’t take back a flat iron that had no receipt, no box, no proof of purchase and had a broken plate, which after the threat of police (from your truly) and apology for throwing said flat iron (from said crazed customer) she admitted she dropped it on the ceramic tile floor in her bathroom.

The point of today’s tale is this; be kind and never assume anything of anyone, good or bad, beautiful or ugly – in the end they will show that themselves.

– If you are fortunate enough to meet someone who is kind, do not treat them like they are simple and stupid because they offer their kindness. (see above title)

– When you see someone excited about something, join in the excitement, don’t roll your eyes and tell them “to grow up”.

– When you see someone, lady or gent, impeccably dressed, compliment them. Do not scowl at them – they are not trying to “out-do” you – that’s your problem honey, not theirs.

– When a woman has her hair done, make up applied and is wearing heels, it does not mean that she is after your man, or that she is a bimbo without a brain, or that she is craving attention. Maybe, just maybe, she likes herself.

– When you are talking to a sales person, do not belittle nor berate them. It makes you a bully. A bully picking on someone’s child.

…oh, and never mistake civility for softness.

Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing
Aside Leave a comment

Today’s tale is short and sweet, like yours truly. After you read it, you will see why. Quite honestly, I find myself at a loss for words. I am all about new techniques and trends. Some are so cool I cannot wait to try them. Others, well, I will leave it for others to try and enlighten me afterwards. My aim is always to educate and enlighten so here goes.

So as I was surfing the web this morning I came across a new trend that has begun in England and is making it’s way across the pond. Downstairs Dye job. Yes, you read that right, Downstairs Dye job. (For more info. check out http://www.NYMAG.com  The Cut). It seems that women not only hate the pesky grays popping up on their heads, it is becoming an issue south of the border (and I don’t mean Mexico). I never realized this was an issue…gives “my roots are showing” a whole new meaning, and visual for that matter.

I know. Right now you have just crossed your legs and said “ouch” aloud. I know I did. The thought took  me back to the day I accidentally used Kleenex with menthol when the toilet paper roll was empty (kids). Let me tell ya…you NEVER forget that sensation. From the info. I have read, you can uncross your legs. It seems the bleach used is similar to the bleach used to lighten facial hair, and mixed with certain oils that don’t sting. Your southern belle can be dyed to match your northern ‘do. You can also choose a design for artistic flare; a heart, a star, an eagle, a beaver …couldn’t help myself.

So now not only can your shoes match your bag, the carpet upstairs can match or compliment your carpet downstairs. ….that’s all I got.

Gray coverage?

Beauty, Hair Care, health and wellness, Uncategorized, Women

Gonna Moroccanoil your world

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At least ten times a day I have the same question posed to me “Do you sell Moroccanoil?”. The answer is always yes. Moroccanoil is a beautiful product and it sells itself – a perfect blend for any Salon’s retail shelves. Moroccanoil has an array of products for every hair type and hair woe. I have found that many of my customer’s have been using the wrong product, so they aren’t getting the results they had hoped for, so being me, I have compiled a little list of the best sellers (at our shop) and a little ditty explaining their features and benefits.

Curl Defining Cream – brings definition to curly/wavy hair. It’s heat activated technology provides intense conditioning and activates curl memory. *Keeps hair bouncy and helps to control frizz.

Curl Control Mousse – AWESOME for curly and tightly spiraled hair. A lightweight hold that seals in moisture and keeps out the frizz. *Control without crunch – looks soft and natural.

Intense Curl Cream – an ideal leave in conditioner to keep natural curl/wave. *No sticky residue

Restorative Hair Mask (orange lid) – a 5 -7 minute conditioning treatment that infuses protein back into the weakened hair shaft. *Awesome for thermal/chemically damaged hair.

Intense Hydrating Mask (brown lid) – a conditioning treatment that deeply hydrates and conditions. Dramatically improves the texture of the hair and improves the elasticity and shine. * Ideal for thick hair

Weightless Hydrating Mask (white lid) – much like the Intense Hydrating Mask (above) * Ideal for fine hair

Moroccanoil Treatment – an alcohol free and residue free oil that blends beautifully with other products. Helps to speed up drying time and reduce the look of flyaways and frizz. Morocannoil Treatment absorbs instantly to fill the gaps created by heat styling and environmental damage. * can be used on towel dried hair and after styling to seal ends and add some shine and smoothness to the hair. * Also available – Moroccanoil light for very fine hair.

Frizz Control Spray – a weightless spray that is humidity resistant. This gem is great for all hair types and all seasons – eliminates frizz in the summer and eliminates static in the winter!

Luminous Hairspray – A medium hold hairspray that adds shine and blocks out the humidity with it’s humidity resistant formula. Also available in a Strong hold factor.

Moroccanoil offers an array of shampoos and conditioners for every hair type, from fine to thick, damaged to dry. All are Color safe and sulfate, phosphate and paraben free.  Check out their website http://www.moroccanoil.com for more info. and great styling tips. Once you have smelled this product, like most clients and customers,you will want to have it, it’s a done deal. You will be holding the bottle in your hand and find yourself saying, in the infamous words of Dorothy Boyd in Jerry Maguire “You had me at hello.”.

Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women

Immersed in Bain de Terre

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Over the past months I have had many women come through the shop’s door looking like they have just lost their best friend. They wander up to the shelves and with a heavy sigh utter “I knew it. It’s gone.”. This is when I step in. “Can I help you find something?”. “I doubt it” is what I usually hear. “I liked the Bain de Terre Magnolia spray but it isn’t made anymore. I can’t find it anywhere.”. It is at this moment I am about to become their best friend. You see, Bain de Terre has updated their packaging, so the products are still available. I take my customer over to the new display of her Bain de Terre favorites and give her a can of the Magnolia Thermal Iron Protector in it’s new silver packaging. (The new packaging, by the way, is fabulous!) You would have thought it was Christmas by the smile on her face.

Bain de Terre is a beautiful hair care line. A hidden gem if you will. Their website – http://www.baindeterre.com is a terrific website, which offers how to’s, explains what products are best for each hair type and gives a complete ingredient listing for each product. Bain de Terre has updated their packaging and now their selection of Shampoo and Conditioner is paraben free and infused with argan oil & monoi oil – the result? Smooth, soft, silky lavish perfection. (* monoi oil – a known natural skin and hair softener)

Bain de Terre is a popular seller at our shop, so I have compiled a little list of the popular products at our shop; ( put it this way, I have seen grown women pout when a product is out of stock).

Magnolia Thermal Iron Protector – An awesome flat iron spray. It is an aerosol, fast drying with a light hold and a 24 hour humidity blocker. Offers heat protection up to 450 degrees Fahrenheit for those of us who crank up our flat irons.

Jasmine Blow Dry Smoothing Cream – An awesome styling agent to fight frizz. This light weight, heat activated cream reduces breakage by over 70%. (and it smells terrific). To be applied before you blow dry.

Recovery Complex Anti Frizz Serum – a weightless serum that repairs, eliminates frizz and creates instant shine. It is alcohol free, Paraben free and color safe. It can be used before blow drying or can be applied after styling is completed to smooth out ends or to add some shine.

Bain de Terre has a few new additions to their product family;

The Purite Line – consists of a shampoo, conditioner and serum. It is free of sulfates, parabens, formaldehyde, colorants, Gluten, mineral oil and phthalates.  Available in;

Moisture Repair – doubles the strength of the hair

Color Protect – locks in color = healthier color, color brilliance wash after wash.

Another addition to the Bain de Terre family;

Macadamia Oil Nourish Shampoo and Conditioner – paraben free and restores the health of fine to normal hair types.

Argan Oil Sleek and Smooth Shampoo and Conditioner – paraben free and creates a sleek, smooth glow for thicker/coarser hair.

A tip from That girl in the red coat – when looking for your favorite product and you cannot seem to find it anywhere – always check the product’s website. Most websites will offer details of new packaging, discontinued product listings, and store/salon locator’s of where to buy your favorite product. So before you believe the person who tells you something is discontinued, check the website, or check back with me, that girl in the red coat. I got your back.

Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing

I’m gonna change your life

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I am a huge fan of Jerry Seinfeld’s Comedians in cars getting coffee. Google it then watch every episode. You will not regret it. Season two has begun and while watching the episode with Sarah Silverman, something she said has resonated in me and I gotta share it with you. “I’m going to change your life forever”. Something that is said to someone who just doesn’t realize how they look or sound. ( if you want to know more about who she was talking about it, you are going to have to watch the episode, don’t want to spoil it.)

Everyday I see or hear women hating their hair and they don’t realize that they can change that.  I also tend to see or hear the most idiotic or asinine behavior and/or comments and you know what? Most of these people don’t realize how they look or how they sound. I say most because unfortunately there are some shallow end of the gene pool swimmers out there that know exactly what they are saying and doing – but there is no changing them and that is a tale for another time.

A woman came into the shop to thank me for introducing her to Joico Kpak Revitaluxe. Her hair had never felt so great. We started a little chat about hair and our past hair woes and then she told me how she didn’t like the cut she had gotten the past three times with her stylist. I asked her if she let the stylist know, because if you don’t tell the stylist you don’t like your cut, you are going to keep getting the same cut, because she thinks you like it. “Oh, I can’t do that. It would be rude and maybe she would get offended.”. – I hear this phrase at least 10 times a week. Ladies and gents, once and for all, if you don’t like your hair style or the outcome of your hair color – tell your stylist, in a polite manner. Don’t go and throw the flat iron and a temper tantrum shrieking “I can never go out in public again!” – behave yourself and be a grown up and let them know you aren’t happy with the service and see if there is anything that can be done. Back to the tale at hand. I asked my customer “If you order a steak well done and it is rare – would you eat it and say nothing, or would you ask for it to be done the way you ordered it?”. To which she answered “I would ask for it to be done the way I ordered it”. This is when it happened. I looked her straight in the eye, smiled and said, “I am about to change your life. From now on if you are not happy with your cut, tell your stylist. It isn’t fair to her because she thinks you are happy when you are not. It isn’t fair to you because every time you look in the mirror you are unhappy. This is a win win for you – either she will listen to you and you will get the cut you want, or she won’t listen and you will know it is time to find a new stylist.”. It was quiet for a moment, I was hoping I had not overstepped my bounds (I kinda do that sometimes). She looked at me, blinked and said “You are right. I never thought of it like that before.” I gave her our Salon price list and let her know that she is more than welcome to make an appointment for a complimentary consultation. We ended up talking for over 20 minutes, about our hair and about our lives. As she left she winked at me and thanked me “for changing her life”. We both laughed and I could hear her laughter as she walked out the door.

As I sat down to finish my paperwork I found myself smiling and saying quietly to myself “Thank you Sarah Silverman for changing my life”.

Beauty, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Sunday Confession

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Today’s tale is for the young ladies and the mother’s out there. Today’s tale is also a personal one. It is a confession of sorts. I am not in a church, I am not catholic, not a priest’s profile through a screen to be seen (I think it’s a screen, like I said, I am not catholic.).

As you know, I am  a manager of a Salon/Retail shop. Want to know something funny about that? For most of my life I thought I was ugly. Yep, my career and passion is in the beauty biz and I used to be the girl who thought I was too ugly to get my picture taken, thought I was too ugly to go to my neighborhood’s block party when I was 14, I thought I was too fat to go to the clubs with my girlfriends – something only I knew. I did everything in my power to hide this fact from everyone. I look back at the pictures I allowed myself to be in and I want to give myself a shake. I was pretty. I was not fat. I actually had a nice ass, not a fat ass like a lovely girl pointed out in grade 10.

Everyday, yes, I am sad to say, I hear young girls say the most horrible things about themselves, or worse, I hear the mother of the young girl say horrible things about her daughter, in front of her daughter.  I am not an expert by any means, I am a woman who wasted many years and missed out on many things all over my lack of self esteem and because I listened to the wrong people and didn’t listen to myself. I wanted to share this tale in hope that a  young girl will read it and realize how awesome she really is. I am a mother of a 16 year old daughter and I hear and see what she goes through, and what her lovely friends go through, so, being me I have compiled a list, a go to list if you will, for those days that are just too much.

– when you get a pixie cut, some people are going to tell you that you look like a boy. You don’t. You look awesome, they just don’t have the guts to be themselves and try something new.

– your oily scalp will go away. It’s hormonal. To help get through this unfortunate phase, a dry shampoo like Joico’s Instant Refresh, Quantum’s Refresher or KMS HAIR PLAY Make Over Spray is an awesome tool to have on hand. Just spray it on your scalp, rub it in and VOILA! Not a oily strand to be seen.

– people who tell you that you are fat are just being assholes. Plain and simple.

– if you are 15 or 40, I am sorry to say, there will always be someone out there that will say something nasty, especially when you are happy. It’s not personal, you just happened to be the nearest target for them to spew their venom at. Trust me, they would yell at Jesus Christ  himself that he wasn’t making the water into wine fast enough.

– if you want to try being a blonde for a while, go for it – AT THE SALON. Do not attempt to do this on your own – it is not nice and easy. It’s not.

– before you judge your mother too harshly, take a look at her relationship with her mother. Sometimes mother’s just don’t know any better. You can’t change it, you can only change how you decide to let it affect you.

– your mom was just as insecure as you are right now. She may still be as insecure as you. To all the mother’s out there, the jig is up. We can’t guide our daughter’s if we are lost ourselves.

– when a friend is being nasty, take a breath and think, will this person be in my life 6 months from now? If the answer is yes, be patient and try to find out what the problem is. If the answer is no, Adios amigo.

– if you are dating a boy who says nasty things to you – DUMP HIM! You can’t fix him.

– your BFF is wonderful, she is also the same age as you, so she can’t help you as much as a counselor or a doctor if you are dealing with an abusive situation at home or have questions about sex. *by the way – jumping up and down after sex will not keep you from getting pregnant. – Yep…2013 and people are still saying that.

– everyone feels the same way you do. EVERYONE. From the head cheerleader to the tuba player in the school band. Some of them just hide it better.

– although it may feel like it, not everyone is looking at you. Sorry to break the news to you, sometimes it isn’t all about you. I know right?! This revelation was a shocker for me too.

– when someone has hurt your feelings, try not to let it control your life. More times than not, they don’t even realize nor care that your feelings are hurt. They are going on with their day without giving you or their words a second thought. Don’t let them live rent free in your head.

It is okay to be yourself. It may get a little scary. You may find certain people distancing themselves from you, and that is okay. They are making room for all the awesome people trying to get into your life, to raise you up, help you see your beauty, to help you be yourself, to help you be happy.

Beauty, Business, communication, Hair Care, health and wellness, Uncategorized

A conversation between two people

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As you know, I manage a retail shop/salon. I have been in the customer service/sales industry for over 20 years and in the beauty biz for over 10 of those years. With today’s tale, it may seem like I am giving off the impression that I am the “guru on the mount” of  customer service and sales and that is not my intent. That being said, I am good at what I do. Yeah, I said it. I know my product. I keep myself educated on the newest products and the newest trends in hair. I am not only my customer’s sales person – I like to refer to myself as their assistant buyer. I help our customers and clients make the proper choice for their hair care needs – be it a flat iron or a hairspray. I, like my blog, try to educate and enlighten.

Today’s tale is for salon owners and stylists. It is time to bring back customer service. It is time to bring back the sale. Bringing back the sale doesn’t mean you sell your client /customer the product that makes you the most profit and take their money. It means that you engage your client/customer. Ask them questions. Have a conversation. Find out what they are looking for, or not looking for. Ask if they are still happy with their hair, if there is something they would like to change. Find out what products they have at home and how they are using them. Seriously – it is just a conversation between two people – you do it all day long.

In our shop/salon, we sell over 25 different professional lines. We don’t carry all the lines, so on occasion I will have a customer looking for a line we don’t carry or maybe it is temporarily out of stock. When that customer asks for a line I don’t carry, I always ask them about the product they were looking for. Why you ask? If you are asking that question you have just solidified my point about customer service – back to the question. I ask them about the product they are looking for because I may have a similar product from another line that they may like. An example – Sebastian Craft Clay and Joico Ice Erratic are quite similar in texture and hold. The point is this, know your product. With proper product knowledge you can educate your customer. Take the time to tell your customer how to use the product, how much or how little, in wet hair or dry. Many times the customers I speak with have the right product, they aren’t using it properly because their stylist didn’t teach them how to use it.

Everyone wants to look good. No one wants to be standing in their bathroom hating their hair because of the product in their hair and we don’t want them hating us because we didn’t explain how to use the product. That’s right folks – while looking at their bad hair in their reflection – they are blaming their stylist or the person who sold the product. It’s true – you know you have done it too – we all have. Always be sure to ask;

– how do you like to style your hair?

– do you blow dry or air dry your hair?

– do you like to use a  brush while blow drying?

– have you used a chemical straightener?

– do you have a flat iron?

– do you want volume or hold or both?

– what products have you used? How are you using them?

Asking these questions can help you pinpoint what your customer/client is looking for. They may already have what they need at home and may not need to purchase anything that day. Guess what? By being honest and listening and educating them, you may not have made a sale but you have earned their business.

 

Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Blow out

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Today’s tale is an educational tale. I believe knowledge is power so today I am spreadin’ the word about Professional Hair Dryers. Before you ask, yes, there is a difference between what you find under the “blue light special” and what you can purchase from a Salon. Professional Salon Hair Dryers, or Blow Dryers if you prefer have a stronger motor and blow the air faster and hotter.

The following is a break down of the differences between AC/DC…motors people…not the band.

AC Motor Hair Dryers

– larger/heavier motor

– slower rpm’s – 1500/2000

– a little more durable- motor can last between 700-1200 hours – depending on quantity of use.

– less noisy

– extra powerful airflow = faster drying

– tend to be more expensive

DC Motor Hair Dryers

– smaller/lighter motor

– faster rpm’s – 5000/6000

– usually lasts between 400-700 hours (depending on usage)

– are a little noisier than the AC motor but still quieter than your department store brands

– air flow is not as powerful as AC motor but still does a great job in drying the hair quickly

– less expensive

*by less noisy than department store brands, I mean that you won’t get that high pitch hum/squeal sound emanating from behind the bathroom door frightening the cat.

Oh yes…by the way…WATTAGE has nothing to do with the volume of airflow nor does it reflect the heat output.  Wattage = Power Consumption, plain and simple. The greater the wattage, the greater the power consumption and the greater the speed the fan rotates. So, just because the box may state 2000 Watts of Power! doesn’t necessarily mean it is a better Hair Dryer than the 1700 Watt beauty right beside it.

When purchasing a Professional Hair Dryer, you want to look for the following;

– Does it come with a directional nozzle (for styling)

– If you have curls you want to be sure it comes with a diffuser. * Diffusers  are not a universal fit. Your old diffuser may not fit onto your new dryer.

– What is the warranty? Do you need to keep the receipt and the box?

– How many air flow/heat settings are available?

– Price. A higher price does not always mean a better product….sometimes the price is higher because of the name, yeah…I said it.

So there you go. A little more knowledge for you and the next time you go to purchase a Hair Dryer you will know if the sales person is helping you find the right dryer for you or just blowing hot air.

Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Full moon alert

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***A note to reader’s…my app. wasn’t updated to 2013…looks like I just attract crazy…read on…

So it happened again. No, I didn’t have to dodge a flat iron. I did however have to dodge the crazy. You would think after 20 plus years in customer service and dealing with the public that nothing would surprise me. The upside to all the crazy I get to witness and deal with is it gives me so much material. I find myself wondering, when did throwing your arms up and shoving your finger in someone’s face over the fact that the scent of the gel that you bought doesn’t transport you to  a green meadow became the norm? Maybe it is all the reality television or maybe it is that oxy’s are now banned in Canada…hmm….then I checked my Moon Phase app. (A necessity to anyone who deals with the public) and realized that the full moon will rise tomorrow. Great.

The phone rings. I begin my usual pleasant greeting when from the other end of the line I hear “Yeah, whatever. Look I bought a flat iron and I don’t like it. I want to return it.”. So I ask if it is still heating up. “Well….yaaaaah. Pfft.” is the eloquent response I receive. I explain that once a flat iron has been used, if there isn’t a defect present I cannot return it, nor can I sell it to someone else. I offer the company’s 1 800 number and tell her to see if they can help her out. “There is a defect! I don’t like it! That’s the defect!”. As I try to explain that does not constitute a manufacturer’s defect, I get to hear the ol’ stand by “You are an asshole and you suck!” then silence…not a dial tone…silence. You see, she is looking for a fight. Guess what? She isn’t getting one. So there I stand for about a minute in silence. After a few more seconds she finally shouts “I’m hanging up now!!!”. Click. It’s only 10:30 a.m..

A woman comes in and says “I bought this stuff here a few years ago. I don’t remember the name of it but I really liked it, do you have it?”. At our shop we have an awesome salon program that tracks our customers/clients purchases…if they have given us their phone number. So, I ask for her phone number to which she replies “no thank you”. I go on to explain I am asking for her number so I can check her file to see her purchases so maybe I can track down the product she is after. Big mistake. Huge. Who knew that little phrase I had uttered would begin a ten minute rant on Big Brother(not the reality t.v. show…lets keep up people) and the government watching our every movement and how it is no business of our Prime Minister what products she buys, and then she asks me again if I know what the product is she is looking for. Oh look…it’s 11:15 a.m..

A gentleman comes into the shop stating “I am never shopping here!!”, walks the perimeter of the shop and leaves.

At our shop, we sell over 25 professional hair care lines, so I deal with over 10 distributors, so if I don’t have the product you are looking for, I can usually order it in. We call it a “special order”. Another big mistake it seems. A woman was looking for a certain Kevin Murphy product that I didn’t carry, so I let her know I could order it for her, I let her know I could add it to our special orders, to which she said “Well! If I knew it was such a bother that it has to be classified as a “special order” I wouldn’t have bothered!” and then she left. I have to admit, I just stood there, I was actually speechless for a moment. You don’t want to know what time it was…too depressing.

I can hardly wait to see what or who crosses the threshold tomorrow. I do know one thing for sure, on tomorrow’s playlist I will be sure to have Creedence Clearwater Revival’s Bad Moon Rising on repeat.

Beauty, Business, Hair Care, health and wellness, Uncategorized, Women

Joico to the world

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  ***Original post from 2013 updated August 2016!

 

As we all know, from time to time products change their packaging or…sniff…gulp…our favorite products are discontinued. Although today’s tale is such a tale, do not despair for I come bearing good news. Yes, it is true. Joico has revamped their packaging and have laid to rest some of their products. Calm down, I told you not to despair. Take a breath, get a tissue or a shot of bourbon and collect yourself. This is a company that cares about it’s customers and they do their best to provide the best service and the best product for their customers. Joico has given a road map if you will of what products they suggest would be a suitable replacement for your beloved product and I have such road map and am sharing it with you. See?!? No need for tears or tantrums.

Here you go;

Discontinued = Joico Color Endure Masque. It’s replacement = Kpak Revitaluxe or Kpak Intense Hydrator

Discontinued = Joico Moisture Recovery Leave In Moisturizer. It’s replacement = Kpak Leave In Protector or Daily Care Leave In

Discontinued = Joico Daily Care Moisturizer. It’s replacement = Joico Daily Care Conditioner

Discontinued = Joico Brilliantine Shine Pomade. It’s replacement = Joico Structure Define Lightweight wax

Joico Structure Define

 

Discontinued = Joico Design Collection Humidity Blocker. It’s replacement = Joico Humidity Blocker Finishing Spray *this baby is new!

Joico Humidity Blocker

Discontinued = Joico Design Collection Dry Spray Wax. It’s replacement = Joico Texture Boost Dry Spray Wax *this baby is new!

Joico Texture Boost

Discontinued = Joico Design Collection Pliable Paste. It’s replacement = Joico Flex Control Pliable Paste *this baby is new!

Joico Flex Control

Discontinued = Joico Design Collection Gloss Wax. It’s replacement = Joico Crème wax cocktailed with Kpak Color therapy restorative oil. (my own recipe) *Cocktailed = mixed with

Discontinued = Joico Design Collection Flex. Shaping Spray. It’s replacement = Joico JoiMist Medium

Discontinued = Joico Design Collection Forming Polish. It’s replacement = Joico Creme Wax (from original Joico collection)

Discontinued = Joico Design Collection Texture Spray. It’s replacement = Joico Matte Grip Texture Creme or Joico ICE Erractic

Discontinued = the complete Joico Silk Results line. It’s replacement is the complete Joico Smooth Cure line – the newest addition to the Joico family and a beautiful line that many of the customers and clients of our shop/salon purchase on a daily basis.

Joico has revamped their packaging as well. It looks AWESOME!

Silver cans = the complete styling line.

Red = the Color Endure line which is now Sulfate Free!

Green = the Body Luxe line (volume)

Blue = the Moisture Recovery line

Copper = the Smooth Cure line which is Sulfate Free

Purple = the Daily Care line

Gold = the Kpak line

So now there isn’t any reason for you to feel lost or abandoned. Feel free to take this road map along on your next trip to the Salon.