beauty, communication, Hair Care, health and wellness, Uncategorized, Women, writing

I have seen the enemy and she is us.

As I sit here, all that keeps coming to my minds eye are the Dove commercials. You know the ones. The commercials that tell us how girls will stop sports because of their body image…and then my mind’s eye flashes to the mothers and daughters who come into the shop and the mother speaks about the daughter like she isn’t even there. Yes, I agree that the media has a part to play in the self esteem issues of girls and young women, hell of women in general…but I think we are each other’s worst enemy. As Pogo stated “I have seen the enemy and he is us”. In this case, she is us.

Every day, I mean every damn day a woman comes in to the shop and says things like “Oh…I’m too stupid to do my hair”, “I need big hair so people don’t see my big ass”, “Her hair is so greasy it looks like an oil slick” – this coming from a mother talking about her daughter who is right beside her. Did you ever stop to think that maybe, just maybe you are so upset right now and say such things because you are doing what people expect of you instead of what you want to do? Maybe you are being nasty instead of supportive of your best friend’s new hair color because she has the guts to do what she likes instead of what her mother/husband tells her would look good. As for our daughters, ladies, be kind. There is no excuse, none, for a grown woman to pick apart a young girl’s oily scalp or oily complexion. Especially in public, that is just cruel, plain and simple. By the way, that doesn’t fly in my shop. I will always side with the young lady who is being bullied by her mother. That’s right. I said bullied. To be clear – literally pointing your finger and pointing out pimples and oily scalp = mean. Quietly asking for advice to help get rid of oily scalp while arm is around daughter’s shoulder = kind.

It is time to stop being so damn mean and so damn afraid. That’s right, afraid. Dig through meanness and you will find fear. If you are over the age of 21, it is time to stop being afraid of what your mother is going to think. Maybe your mother didn’t know any better, but we do and as Maya Angelou said “when you know better, you do better”. It’s time to do better, to each other and to the young ladies behind us. Ladies, if your best friend goes blonde, she did it for her, not to steal your husband. Your daughter dyed her hair black because she thought it would be cool, not because she is joining a cult. If you like to do your hair and makeup, it does not make you a shallow person or a bad mother. Stop being afraid of what people are going to think or say. Like I always say, people are going to talk no matter what you do so why not really give ’em something to talk about.

It is time to make the room change when we enter it instead of blending into the furnishings.

beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women

Great hair isn’t only for carnivores

Lately, I have come to realize that the public at large has been misinformed and me being me, I feel I must correct the situation. As of late I have been hearing phrases along the lines of “Hair products are toxic to the environment.”, “All cosmetic companies test on animals”, “There are no real vegan hair care products.”. All the above phrases are not true. No offense to your bff but she doesn’t know what she is talking about, and unless you see a salon within 10 feet of where you are purchasing your product, the sales person who is selling you the product and answering your questions most probably doesn’t know what they are talking about either. Plain and simple.

I can only speak for the Professional Salon products because, they are what I sell and they are what I have had extensive product knowledge training on. (…see, more to me that a pretty face and a sassy sense of humor). Being me, and not to let any of you down, I have compiled a list of some awesome environmentally friendly/vegan/cruelty free Professional hair care alternatives. (* Cruelty free = no testing on bunnies, playboy and mammal.).

JOICO Structure – The newest collection from Joico. It is a cruelty free line and 3 of their products are certified Vegan – Cleanse (the shampoo), Condition (the conditioner) and Renovate (the conditioning treatment).

Bain de Terre Purite – the newest addition to the Bain de Terre family. It is a cruelty free line that is sulfate free, paraben free, free of colorants and formaldehyde and is Gluten free. The line offers a beautiful shampoo, conditioner and leave in spray.

SOMA – One of my favorites that I have blogged about on many occasions – check out Sulfates, Alcohols and Parabens…Oh my!  in the April 2012 archives. It does hold a soft spot in my heart for it was one of the first lines to be vegan and alcohol free and I was fortunate enough to be trained by the original chemists of the line. SOMA is organic, 100% vegan, 100% biodegradable, paraben and formaldehyde free, cruelty free and most of the line is alcohol free. The packaging is also 100% recyclable. The SOMA line has a product for any hair type or hair styling woe, from limp lifeless hair to unruly curls.

ALTERNA BAMBOO – A beautiful line brought to us by Alterna Hair Care. This line has everything from shampoo to shine spray, mousse to conditioning treatments for all hair types from frizzy to fine. It is Paraben free, Gluten free, contains no sodium chloride, phthalates or synthetic colors. It is a cruelty free line. By the way…their Kendi Oil can give Moroccanoil a run for their money…just sayin’. Oh yes, and Katie Holmes has now partnered with them, again…just sayin’.

So there you have it, a little more information than you had a few moments ago. You now know that is it possible to have great hair and love our Mother Earth. No longer will you have to hug a tree to prove you care for the environment…of course if you feel the need at least you will have great hair for your photo op.

beauty, communication, health and wellness, Uncategorized, Women, writing

What’s your sign?

Today marks my 1 year anniversary in the blogging world. 1 year. Wow. Last year at this time I sat at our home computer with a quivering hand hovering over the “publish” icon…so afraid that I would fail, that no one would read my silly opinions or think I was funny. What I really was afraid of was succeeding. Yep. Afraid to succeed and not for the reasons you think. I wasn’t fearful of people now expecting better of me, I was scared shitless that success would make me look back on my past 20 years and realize I should have been doing this all along and my world would come crumbling down. Then I realized that the only reason I was able to do this was because of my past 20 years. – I say 20 years because quite honestly before the age of 21, we don’t know a damn thing. One of my favorite quotes (now) is by Mark Twain – “When I was a boy of 14, my father was so ignorant I could hardly stand to have the old man around. But when I got to be 21, I was astonished at how much he had learned in 7 years.”.

Back to the tale at hand. In past blogs I have written about kindness, about taking the time to listen, to take the time to see, really see the person in front of you. We all have struggles and stresses in this life – Christ – this past year I feel like I have lived 5 years in the span of 12 months. There were days I wanted to wear a sign around my neck to let the world know what I was going through that day and then maybe I wouldn’t get a flat iron thrown at me. (It happened more than once – I have witnesses). One day the sign would have read “Father in hospital”. Another day it would have read “Husband’s heart medication is working against him”. Another day it would have read “My daughter has to deal with a sick parent way before she should have to.”.

The one thing the past year has taught me is this…DO NOT WAIT. In the blink of an eye your life can and will change – it may feel like for the worse but the best comes out soon enough. Take your kids to the park – even when you are tired and bored. Take the time for your spouse – for cuddles on the couch or romps in the boudoir. Leave the crumbs on the kitchen floor for a couple of hours and watch the movie with your kids. When your hubby comes up from behind and hugs you while you are doing the dishes, let the dishes soak and hug him back and be sure not to be the one who stops hugging first. Start your blog – tell your story.

I have also learned we all have our own signs, some are harder to see, but are always able to be read if we take the time and pay attention and show a little kindness.

beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Full moon alert

***A note to reader’s…my app. wasn’t updated to 2013…looks like I just attract crazy…read on…

So it happened again. No, I didn’t have to dodge a flat iron. I did however have to dodge the crazy. You would think after 20 plus years in customer service and dealing with the public that nothing would surprise me. The upside to all the crazy I get to witness and deal with is it gives me so much material. I find myself wondering, when did throwing your arms up and shoving your finger in someone’s face over the fact that the scent of the gel that you bought doesn’t transport you to  a green meadow became the norm? Maybe it is all the reality television or maybe it is that oxy’s are now banned in Canada…hmm….then I checked my Moon Phase app. (A necessity to anyone who deals with the public) and realized that the full moon will rise tomorrow. Great.

The phone rings. I begin my usual pleasant greeting when from the other end of the line I hear “Yeah, whatever. Look I bought a flat iron and I don’t like it. I want to return it.”. So I ask if it is still heating up. “Well….yaaaaah. Pfft.” is the eloquent response I receive. I explain that once a flat iron has been used, if there isn’t a defect present I cannot return it, nor can I sell it to someone else. I offer the company’s 1 800 number and tell her to see if they can help her out. “There is a defect! I don’t like it! That’s the defect!”. As I try to explain that does not constitute a manufacturer’s defect, I get to hear the ol’ stand by “You are an asshole and you suck!” then silence…not a dial tone…silence. You see, she is looking for a fight. Guess what? She isn’t getting one. So there I stand for about a minute in silence. After a few more seconds she finally shouts “I’m hanging up now!!!”. Click. It’s only 10:30 a.m..

A woman comes in and says “I bought this stuff here a few years ago. I don’t remember the name of it but I really liked it, do you have it?”. At our shop we have an awesome salon program that tracks our customers/clients purchases…if they have given us their phone number. So, I ask for her phone number to which she replies “no thank you”. I go on to explain I am asking for her number so I can check her file to see her purchases so maybe I can track down the product she is after. Big mistake. Huge. Who knew that little phrase I had uttered would begin a ten minute rant on Big Brother(not the reality t.v. show…lets keep up people) and the government watching our every movement and how it is no business of our Prime Minister what products she buys, and then she asks me again if I know what the product is she is looking for. Oh look…it’s 11:15 a.m..

A gentleman comes into the shop stating “I am never shopping here!!”, walks the perimeter of the shop and leaves.

At our shop, we sell over 25 professional hair care lines, so I deal with over 10 distributors, so if I don’t have the product you are looking for, I can usually order it in. We call it a “special order”. Another big mistake it seems. A woman was looking for a certain Kevin Murphy product that I didn’t carry, so I let her know I could order it for her, I let her know I could add it to our special orders, to which she said “Well! If I knew it was such a bother that it has to be classified as a “special order” I wouldn’t have bothered!” and then she left. I have to admit, I just stood there, I was actually speechless for a moment. You don’t want to know what time it was…too depressing.

I can hardly wait to see what or who crosses the threshold tomorrow. I do know one thing for sure, on tomorrow’s playlist I will be sure to have Creedence Clearwater Revival’s Bad Moon Rising on repeat.

beauty, Business, Hair Care, health and wellness, Uncategorized, Women

Joico to the world

  ***Original post from 2013 updated August 2016!

 

As we all know, from time to time products change their packaging or…sniff…gulp…our favorite products are discontinued. Although today’s tale is such a tale, do not despair for I come bearing good news. Yes, it is true. Joico has revamped their packaging and have laid to rest some of their products. Calm down, I told you not to despair. Take a breath, get a tissue or a shot of bourbon and collect yourself. This is a company that cares about it’s customers and they do their best to provide the best service and the best product for their customers. Joico has given a road map if you will of what products they suggest would be a suitable replacement for your beloved product and I have such road map and am sharing it with you. See?!? No need for tears or tantrums.

Here you go;

Discontinued = Joico Color Endure Masque. It’s replacement = Kpak Revitaluxe or Kpak Intense Hydrator

Discontinued = Joico Moisture Recovery Leave In Moisturizer. It’s replacement = Kpak Leave In Protector or Daily Care Leave In

Discontinued = Joico Daily Care Moisturizer. It’s replacement = Joico Daily Care Conditioner

Discontinued = Joico Brilliantine Shine Pomade. It’s replacement = Joico Structure Define Lightweight wax

Joico Structure Define

 

Discontinued = Joico Design Collection Humidity Blocker. It’s replacement = Joico Humidity Blocker Finishing Spray *this baby is new!

Joico Humidity Blocker

Discontinued = Joico Design Collection Dry Spray Wax. It’s replacement = Joico Texture Boost Dry Spray Wax *this baby is new!

Joico Texture Boost

Discontinued = Joico Design Collection Pliable Paste. It’s replacement = Joico Flex Control Pliable Paste *this baby is new!

Joico Flex Control

Discontinued = Joico Design Collection Gloss Wax. It’s replacement = Joico Crème wax cocktailed with Kpak Color therapy restorative oil. (my own recipe) *Cocktailed = mixed with

Discontinued = Joico Design Collection Flex. Shaping Spray. It’s replacement = Joico JoiMist Medium

Discontinued = Joico Design Collection Forming Polish. It’s replacement = Joico Creme Wax (from original Joico collection)

Discontinued = Joico Design Collection Texture Spray. It’s replacement = Joico Matte Grip Texture Creme or Joico ICE Erractic

Discontinued = the complete Joico Silk Results line. It’s replacement is the complete Joico Smooth Cure line – the newest addition to the Joico family and a beautiful line that many of the customers and clients of our shop/salon purchase on a daily basis.

Joico has revamped their packaging as well. It looks AWESOME!

Silver cans = the complete styling line.

Red = the Color Endure line which is now Sulfate Free!

Green = the Body Luxe line (volume)

Blue = the Moisture Recovery line

Copper = the Smooth Cure line which is Sulfate Free

Purple = the Daily Care line

Gold = the Kpak line

So now there isn’t any reason for you to feel lost or abandoned. Feel free to take this road map along on your next trip to the Salon.

 

 

 

 

beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Don’t ask…don’t get.

“Every time I try to find a new hair stylist the first thing I ask them is “What cut would you give me?”. Then they always say the wrong thing so I get up and leave.”. Yes, ladies and gents, this is something I have heard not one but many women say. It has to be one of the dumbest phrases uttered in my presence and believe me, I have heard some pretty stupid stuff. These are the same women who do the same thing to their husbands/boyfriends/partners and complain that they are not happy…ever. First of all, unless your stylist is Dionne Warwick or an operator at the Psychic Network, it is impossible for them to know what cut you have envisioned in your pretty little head. Second, what is this? Third grade? Talk about setting someone up to fail. That is rude and just plain mean, and stupid. Which brings me to today’s tale or lesson if you will. I have been married over 17 years and every once and a while I fall off the wagon and start blaming my lovely hubby for my malcontent and it is not his fault. The fault is mine and I am just looking for someone else other than myself to blame. (He is LOVING that I am admitting this.).

In this life, we all want to be seen. We all want to heard. We all want to look great and feel great and have people notice us. We all want to be happy. One thing we all seem to forget is that we are in charge of our own happiness, no one else is. Every day I hear women slamming their husbands/boyfriends/partners, that they aren’t helpful enough, that they aren’t “present” or “involved” enough. I have even heard a woman complain her husband locks the bathroom door, she doesn’t understand why he feels he has to lock the bathroom door when he is taking a shit. Hey lady. Question for ya…you want the door unlocked when you are waxing your upper lip?

Ladies (and gents), if you want help, you must ask for it. If you want something, you must ask for it. There isn’t a stylist on earth that can guess you want to be a redhead, you must tell them. No man on earth is going to see a woman at a washing machine and ask if she needs help sorting the whites and the colors. Nor when he sees a bottle of Comet on the counter will he stop and think “Hey…maybe I should clean the toilet.”. It ain’t gonna happen. He will not notice that you have changed your blonde highlights from light golden brown to medium golden brown…ease up.  If at any time you have frowned at flowers or a gift, you have now solidified in his mind to never do that again. No offense to my lovely gents but you are simple creatures. Admit it, you know damn well that if you brought a woman carnations and she pouted at them, in your mental safety checklist that insures you will still get laid you put a check beside “carnations bad – never buy again”. Not to let anyone down and for future reference, here is a little list for you to refer to.

– when you want your cut a certain way, bring in a picture and ask the stylist if they can help you achieve the desired look. Do not hold the picture behind your back and offer a greater tip if they can guess what hairstyle you are holding in your hand.

– when you want to change your hair color, bring in a picture, preferably not black and white. (yep…it’s happened)

– when you are looking for a hairspray, know the hold factor you want. Do not say “any hold is fine” and then complain that the firm hold is too firm and all you wanted was a soft hold to get rid of your fly aways. See?! You knew what you wanted, you forgot you weren’t speaking with your psychic friend.

– when you want help, ask for it. Do not pout, bat your eyelashes or squeeze your cleavage together hoping he will catch on that you need help folding the laundry…all he is thinking is he’s about to get something…and it ain’t towels.

– if you are unhappy, it is not anyone else’s fault. It’s not. Sure people are asses and say and do terrible things. In the end we decide how much of a grasp we will allow said actions have a hold on our daily life and our happiness.

– if you have never told someone that what they are doing upsets you, shut up and stop whining. Yeah, I said it. We teach people how to treat us. Don’t like the treatment you receive? Change your lesson.

If you want love, you must give love. If you want kindness, you must give kindness. If you want respect, you must give respect. If you want help, you must ask for it. If you want carnations…do not pout when they are given.

beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Place your bets

So here we are. It is the beginning of yet another year and with it’s commencement comes the resolutions. Working at a Salon I am privy to many such resolutions, from “I’m gonna finally leave his sorry ass!” to the old stand by “This is the year I am going to the gym EVERY day!”. Myself, I no longer make resolutions. I gave up losing my money at that carnival game years ago. Too much pressure and quiet honestly, who needs the stress? Between working full time, being a wife and mother, bff, blogger and all around awesome gal (if I do say so myself…you should know by now, I am quite good at tooting my own horn), if I am going to stress over something it’s gonna be about the health and well being of a loved one, not if I am keeping my resolution to only have 1 coffee a day.

Over the past few days I have heard the resolutions of many of our clients and customers. One thing they all had in common was this, they all said they “had to.”. Had to?!?! When you were 10 you “had to”. If you are over the age of 18 and no longer living under your parents roof, resolutions, choices -take your pick, should be “want to”. By the way if you are over the age of 25 and still living with mommy and daddy, I think they have a resolution in mind for you. Where was I? Oh yes, ladies and gents, if you must make a resolution this year, how about you try to live a “want to” life instead of a “have to” life. This is not a new idea, I know. I was reminded of this back in the fall of 2012. I was fortunate enough to win a ticket to hear a great speaker, Mark Gaylard (Google him). Long story short -the message of the evening was do you want a “have to” or “want to” life, and baby, I want a “want to” life. Now to today’s tale.

I hear the familiar chirp of the shop’s door chime and look up to see a mother and daughter duo. I say hello and ask if I can help them find what they are looking for. The mom blurts out as she points to her daughter “Help her. I am beyond help.”. Oh, how I love a challenge. “Why do you say that?” I ask. She  then begins to tell me “I am no longer in my 20’s and I have to get used to it. Even my husband says so.”. So I asked her if she wanted to get used to it. The woman just looked at me and her daughter’s jaw dropped. I explained I meant no offense, I wanted to be sure she was okay with getting used to it, because I thought she had great hair. “You like my hair?” she said. I said that I did and that I could help her make it look even better if she wanted my help. I ended up giving her and her daughter some samples and the Salon’s price list. As she was leaving she said she would be calling for an appointment because she wanted one, then winked at me.

It is a new year and with it new possibilities lurk around every corner. This can be the year you quit smoking, muster up the courage to ask for help and go to rehab, let go of your fear of being attractive and go and try a new hair color and style, lose that weight that you have carried around long enough – pounds or people. Go and have a “want to” life. You are a safe bet and worth the wager.

 

beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Painting a masterpiece

I have to do something I do not like to do. I have to sound like a mother. Yes, I know I am a mother, that doesn’t mean I like to sound like one. Today’s tale is more of a lesson, maybe a lesson you learned but have forgotten…I can only hope. Today’s lesson is this…when someone is speaking to you, listen to them. Shut your mouth and open your ears. You will get your turn to talk and believe it or not, what the other person is saying is just as important as all the little words aching to escape from your mouth.

Every day, and yes, I mean EVERYDAY, someone asks me a question about hair products and before I can finish a response, I am spoken over or get the all time no eye contact crossed arm toe tappin’ favorite “mm hmm” or “uh huh”. First of all, don’t do that, you look like an ass – may I remind you – you asked me a question. If you didn’t want me to speak to you maybe you shouldn’t have asked me a question. Second, just because some chick on YouTube said it was the “best product EVER!” doesn’t mean it is the best product EVER! for your hair. Third, do not select the words you like best that I have said and make up a whole new sentence – the telephone game has had it’s day and that day was in the third grade…last week if you are one of the ponytail yoga pant wearing women who’s turf is the school parking lot/drop off zone.

I understand that there is a lack of customer service out there and that we have all been led down the garden path a time or two, myself included…making your own candy molds kit – enough said. You need to remember something. There are those of us in the beauty biz that are professionals, that educate themselves on a daily basis, that have a passion for what we do, that will tell you the truth about products – not our truth – the truth – the facts that we have learned from our product knowledge classes and the answers we have been given. I can only speak for myself – by the end of every product knowledge class I have attended, the educator is exhausted by my questions. I ask what I know my customers/clients will want to know. If I am asking you to spend $15.00 on hairspray, I know that I better damn well know why. Trust me, I am far from perfect and make mistakes all the time. I also own up to my mistakes, say “I don’t know” when I don’t know and then find out as soon as I can. So, me being me, here is a little list for you. It can be used at your next Salon visit, dentist visit, even with your next coffee date with your bff.

– If you don’t want someone to speak to you, it is a good idea not to strike up a conversation. This tends to make the other person think you want to have a conversation.

– After you have asked someone a question, let them finish their answer – until their mouth stops moving yours should not.

– A conversation is not a game of beat the clock. If you can get your next question out before the other person has finished their answer, there isn’t a prize waiting for you behind door #1.

– If you don’t understand what the other person is talking about, tell them, nicely. “I’m sorry, I don’t follow what you are saying” is always better than “what the hell are you talking about asshole”.

– If you don’t know the answer, say you don’t know. Never pretend you know something you don’t. You will be found out and any respect you may have had will disappear.

– Listen. I don’t mean acknowledge that the other person is speaking. I mean listen to them. Don’t just nod your head silently repeating to yourself the next sentence you are going to say. Hey – you want attention. So do they.

– When someone tells you an answer other than the one you have, don’t assume they are lying. Maybe they have the proper facts and you do not – remember – just because someone is a Doctor doesn’t mean they graduated top of the class.

– As Muhammad Ali said “If you can back it up it ain’t braggin'”. If you can’t back it up – stop braggin’ and check your facts.

So there you have it. Listen. Pay attention. Be patient. Do not assume you know best and everyone else doesn’t know what they are talking about. It is best not to paint everyone with the same brush, if you aren’t careful, you will become a part of your own masterpiece.

 

beauty, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Mum’s the word

So here we are, on the eve of Christmas eve. As I sit here, I am seeing the twinkle of the lights on the Christmas tree, listening to my girl Adele and smelling the yummy dinner my lovely hubby is preparing for me and our girl who makes us three. Yesterday was Saturday, the last Saturday before Christmas and tomorrow is Christmas eve and I was and will be at the shop. Today was truly a day of rest for me. I know…you are thinking “yeah…so what…get on with it.”. Keep your hair on, I’m getting to the tale of the day.

I came to realize something today. You all have heard of my dear ‘ol Dad and my beloved grandmother Leah. I realized today, as she was picking up my girl to take her Christmas shopping for a gift for me, I have yet to tell you of my mother. When I think of my mother, I remember the smell of her perfume as she and my dad were heading out for a night on the town. I remember her heels all lined up in the closet and aching to wear them. (As I have stated before, our clan is vertically challenged, heels are a must…it’s the only way we can reach the first shelf).I remember her putting my hair in rollers and when I looked in the full length closet mirror door after she had taken the rollers out, I thought I looked like Farrah Fawcett and felt pretty.  I also remember her kindness, towards me and my kin and also to others. We moved around a lot when I was younger and I was always the new kid, and let me tell you how much fun that was. Looking back I now realize how much my mother tried to make it easier for me. An extra cookie made it’s way into my lunch when I was the new kid in class, so I could offer it to a potential new friend. She would buy me something from the trendiest store so when I walked into the new school I wouldn’t stand out as much – didn’t last long though…once I opened my mouth, I stood out…that and my larger than life earrings and my “True Blue Madonna” coiffure.

As you know, my Dad was in the hospital. While visiting one evening, I was fortunate to witness another kindness bestowed on another by my mother. An elderly gentleman was one of my Dad’s roomies and he had a friend visiting. He was not able to walk or get up on his own so he had to use a bedpan. My mother had noticed that he and his friend had been holding hands earlier, so she went to the bathroom, got a washcloth with some soap and a towel and gave it to the gentleman so he could wash and dry his hands, so he and his friend could once again hold hands.

As you know, I believe beauty comes in many forms. It can come in the form of foundation and eyeliner, mousse and hairspray, paintings and verse. It also comes in the form of kindness, of consideration, of paying attention to the needs of others. My mother has taught me many things, from how to measure a level teaspoon to threading a sewing machine, how to blot my lipstick and how to draw in three dimensions. She has also taught me to pay attention, be kind, make memories not regrets. Thanks for the memories Mum.

beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Tales of truth – The Christmas Chronicles – Part 2

Today is the 20th. of December. Depending on what you choose to believe, there is one day left until the end of the world or four days left to find that perfect gift. Maybe the threat of impending doom is the reason for the idiotic behavior being displayed on a daily basis…or maybe it is the worry of the turkey being too dry. Me, I gotta go with common sense ain’t that common. I am sorry to say, the following tales are real and people like this actually exist.

– “Why can’t I return this nail polish? I only used it once and I don’t like it!”. – the woman had bleeding cuticles and something that I can only hope was an ink stain on her thumb nail

– As I was ringing through my customer’s purchase and we were waiting on her debit approval she asked me if I was ready for Christmas. I told her yes to which she snapped “Must be nice. Who has time for that?!”. – guess who’s getting coal this year?

– At least ten times a day I have a customer complain that our debit machine is too slow, then once the transaction is approved they stand at the counter for another 10 minutes explaining how infuriating it is to have to wait on a “dial up” connection.

– “Why does my hairspray can feel cold when I take it out of my trunk?” – pssst….we live in Canada and it is DECEMBER.

– “I don’t read receipts or signs!” – a customers response when I told her our return policy is on every receipt and on the sign at our register…I guess hooked on phonics didn’t work for her… couldn’t help but wonder how she finds her exit on the highway.

– A woman calls the shop and asks me if her hair is too short for a weave. I tell her I need her to come by the shop so that I can see the length of her hair to which she said “I can’t get there today, so how about I describe it to you.”….sigh.

– I wished a customer a “Merry Christmas” to which I was corrected, “It’s Happy Holidays. You are being politically incorrect.”. – this coming from a woman who 5 minutes earlier complained quite loudly about “those natives always getting no tax.”. – no amount of hairspray or rouge can make ignorance pretty.

– I heard a woman tell her child to “shut up with all the damn Christmas songs already!”. When the mom was looking for her hairspray I gave the little boy a Hersey’s kiss and told him he sang beautifully. – goes to show, giving birth isn’t the only thing that makes you a mother.

– I had an elderly woman buying a gift for her granddaughter and she was trying to count out the proper change. There was a line up and the ladies behind her started to sigh and huff and puff, loud enough for her to hear. She told me her sight wasn’t the best and apologized for holding up the line to which I responded “Don’t you worry. We all need a moment to take a breath or two”, then came out from behind the counter, gave a little glare to the huffypuffy’s and helped her find the correct coins. – those other ladies aren’t on the naughty list – they are on the nasty list.

 

Feel free to share these tales with your friends, family and co workers. If you see yourself  mirrored in any of the above tales, forgive yourself and move on. Lets make common sense a little more common.