Beauty, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

It’s been awhile

2 Comments

First and foremost, I gotta thank you all for your patience and your support over the past weeks. It has been over 3 weeks since my newest tale, yet you all kept reading my tales from the archives and sharing my tales, and for this I must thank you. On to the tale at hand.

It’s a new year. (Yes, I realize it’s February). I am not one to make New Year’s resolutions. I tend to make up my mind and go forward, no matter the date. This year, as I was sitting in the emergency room with my hubby (no worries – not his heart – he broke his ankle on New Years Day),both of us were joking and giggling with each other. One – of the absurdity of his luck, and two – it was the first time in 2 years we were at the hospital in the early morning instead of the wee small hours of the morning and he was waiting to be fitted for an air cast, not hooked up to monitors and being poked and prodded. It was then and there I realized it’s been awhile since I gave over and was just grateful. I resolved to myself to go forward with love from now on. Decided that whatever got in my way, negative or positive, I would thank it, and give it love. When push comes to shove, we have no control of what will happen, we only have control of what we think and how we deal. I will admit, I have had a few moments of weakness, like the day I told the 5 foot snow drift to fuck off because the snow kept blowing back in my face. – hey – hubby broke his ankle the same month Mother Nature decided to show us what she was really made of. Back to the tale at hand.

The weather in my neck of the woods has been cold, snowy and not very sunny. So, I understand why some people are grumpy, but at the end of the day, we can’t control Mother Nature, we can only control our nature. I have heard, over and over about how unfair it is that dinner plans had to be changed because of bad weather. I have heard about how unfair it was to come back from a sunny vacation to a snowy mess. I have heard how unfair it is that now your hair is dry and frizzy because of the weather. All of these things are worth a pout or two, and then it’s time to move on.Think about it, these are all things you have control over. You do. Dinner plans may have been changed, remember –  dinner will still be eaten. You miss the sun & surf of your vacation, remember – you got to go on vacation.Your hair is dry and frizzy, remember – with the proper products, your dryness and frizz will be a thing of the past. Over the past weeks dear friends have endured things they have no control over. They have lost both parents, have lost their friends to illness and addiction, have lost their beloved pets, have broken their wrists (and ankles) – these are things that are deserving of more than a pout or two…your frizz…not so much.

I do believe it’s time to be thankful. It’s time to give it some love, what ever it may be. Frustrated at the wind chill factors? Be thankful you have a home – many are hoping they get to the shelter on time for a bed. Pissed off that your hat made your hair frizzy? Be thankful for the frizz, then go through your closets and donate the coats and hats you no longer wear to your local women’s shelter. Ticked at the traffic jam? Be thankful you are not in the accident that caused the traffic jam and send some love to those who were. Frustrated that you are always shoveling? Be thankful that it was a broken ankle and his heart is on the mend.

Beauty, Business, Hair Care, health and wellness, That girl in the red coat, Uncategorized

Getting some Structure

Leave a comment

At least once a day I have a customer/client looking for a product that is either paraben free, vegan, sulfate free, cruelty free, or all of the above. If you are looking for all of the above, let me introduce you to a new line brought to you by the Beauties at Joico. Joico Structure. A beautiful line that is not only sulfate free, paraben free, cruelty free and vegan, it is also free of any silicones, animal derived ingredients, artificial colors and dyes and is Gluten free.

The Cleanse (shampoo), the Condition (conditioner) and the Renovate (conditioning treatment) are created for all hair types. This trio strengthens the hair which in turn makes it more resistant to breakage, repairs existing damage, can protect the hair color vibrancy by 85% and leave the hair soft and shiny.

Structure offers an array of styling products for all hair types and demands, from smoothing to volume to frizz control. The following products are products that have been and are being used by yours truly.

Structure Beach Texture Spray

Image

This little beauty smells wonderful and adds great texture to your hair. It offers a medium hold, a light matte finish (no shine), can be used on damp or dry hair and you can use it with your dryer or air dry if you prefer. A great styling product if you are trying to achieve a loose wavy, just left the beach look. I have used it as a root lift when I wanted just a little volume.

Structure Define Lightweight Shine Wax

Image

For anyone who loved Joico Brilliantine or Senscience Pliable Shine – you are going to LOVE this. Define offers a light, flexible hold with tons of shine – without weighing down your hair. Great for separation and texture. Offers great control for dry, frizzy, unruly or coarse hair yet light enough for fine hair….and it smells divine! Can be used on damp or dry hair. I found the best result came while being used on dry hair.

Structure Animate Bodifying Styling Creme

Image

This styling creme adds moisture and shine and strengthens the hair. It offers a soft hold factor that is great for all hair types and all hair lengths. *Excellent for fine hair. An awesome product for creating an array of styles, from smooth styles to volume. Animate can help reduce frizz on curls without weighing down the hair. It offers thermal protection while blow drying, and offers humidity resistance all the while leaving no residue or flakes on the hair. To be used on towel dried hair before blow drying. *This product smells good enough to eat…but don’t eat it…save it for your hair.

For more info. on these and all the Structure products, take a peek at their website http://www.structurehair.co.uk

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized

It’s easier than you may think

Leave a comment

It’s January. For the most part January is known as a slow period for Salons…picture a ghost town with a tumble weed tumbling down the middle of a dusty road. Today’s tale is for all the Beauties of the Salon industry, from the apprentices to the Salon owners. I am here to tell you that January, well, every month for that matter can be highly profitable from retail sales to waiting lists to get into the chair. How do I know? Well, I book appointments for our stylists and personally add names to our “call if there is a cancellation” list, and I see the rewards of retail, from profit for the Salon to smiling faces from our clients who now have the proper products and tools to achieve their new ‘do in between each pre-booked appointment.

A successful Salon is easier than you think. It really is. *To be clear – just because I said it was easy doesn’t mean that some consistent effort isn’t required. The most important aspect to a successful Salon as I see it begins with management. As Salon owners and managers we must be consistent with every aspect of our position, be it dress code, scheduling, payroll, inventory, employee relations, even how we answer the phone. We, as managers and owners need to set the pace, we need to set the example to adhere to. If we are not following dress code, how can we expect our staff to? If we wander in 20 minutes after the Salon opens with no call or reason why, how can we write up our staff for being late?

On any given day at our Salon, you will find me taking inventory, placing orders, talking to the reps and selling products to our clients and our customers. You may also find me looking up a product on the internet for a customer to either find her something I sell that is comparable, or to find a local Salon that sells that product so I can help her find it. You will also find me washing the floors, or dusting the retail products on our shelves, or taking out the garbage, or sweeping the floors or folding the towels. Hence why at our Salon we work as a team, because I do not ask one thing of my staff that I would not do myself.

Being me, I have compiled a little list for you. Seriously, it’s easier than you think.

– Pre-booking appointments is a must. Many stylists are shy about asking to pre-book. They don’t know how to bring it up. Next time your client is paying for their service, try this “Our total today is $100.00. Would you like to make your next appointment for 5 or 6 weeks from now?” – it’s a question that yes or no will not suffice as an answer, it gives you and your client a chance to have a conversation about their next appointment.

– Pre-booking shows your clients that your time and their time is valuable. It shows your clients that you want to be sure the love affair with their hair continues. It lets them know that you do not want to have to turn them away because you are booked.

– Make retail a part of your service. Think about it. While you are drying your client’s hair I am sure you have heard “That smells so good!” about the product you have used in their hair. A perfect time to tell your client the name of the product and to tell her you can have it put up at the front counter for her and she can purchase it as she pays for her service.

– For Salon owners hesitant to invest in retail – talk to your reps. Many times they can offer a small intro. package with a 30 days to pay policy. Many distributor’s offer a consignment program.

– Still hesitant to invest in retail? Remember your points programs! Many companies such as Joico, Matrix and Goldwell offer a points reward system and the great thing about that is you can redeem your points for retail product that you can in turn sell, either for full retail or a discounted price for your clients and customers.

– Keep your Salon clean. Keep your shelves tidy and dusted – no one wants to buy a product that has dust on it.

– Adhere to a dress code. Keep it professional. It is much easier to be taken seriously as a professional when you look like one. …I know your fuzzy boots are comfy-leave ’em at home. Ripped jeans are for the Bon Jovi concert, not the Salon.

– All staff and stylists must have their hair done. Come on people, you work in a Salon and their are brushes and flat irons at every turn. How do you expect to have a client trust you with their cut when your hair is a mess?

Being consistent in every aspect of your business will in turn make it successful. It will. I have the proof. I am the proof, as is our Salon/Retail team. Our head stylist books 2 months out. Our other stylists book 2-3 weeks out. My one stylist is returning from a maternity leave in 6 weeks and is already pre-booking appointments. Our retail revenue is very good. Awesome actually – as I am not the owner, it is not my place to tell you the exact dollar amount…but it is at least 70% higher than the industry average.

If you have a passion for hair and a drive for your business, keeping a plan in action and staying consistent with that plan, you will have a successful Salon every month. It’s easier than you may think.

Beauty, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Picasso and the Art of the Consultation

Leave a comment

Over the past weeks, many women have come into the shop in despair. Sure some of them were fretting over getting the exact shade of red polish that would go perfectly with their holiday attire. The women I am speaking of were the women that had hair styles they couldn’t style on their own or a new cut they couldn’t manage. When I asked them why they chose the style/cut, they all had the same answer, “the stylist told me it would be what was best for me.”. …alright now stylists, before you get all worked up, I know, trust me, that people can tend to over exaggerate  and that wires can be crossed during a conversation. This being said, when a proper consultation has been given, your client will walk out with an agreed upon style/cut and should have the tools and products with them as they leave the Salon, so that they can achieve the same look in between salon visits. Unfortunately, from the looks on the faces of the women I spoke to and by their hair resembling a Picasso, a proper consultation had not happened and the maintenance of their new look had not been explained.

This is a point I cannot stress enough to all educator’s, stylists, Salon managers and Salon owners – the client consultation is a VITAL part of the appointment/Salon visit. I have seen and heard the stylist’s at our Salon spend up to 30 minutes discussing their client’s hair and the look they are hoping to achieve. It’s amazing what you can find out with a simple consultation.

– you may find out that your client is taking medication, which can affect the outcome of the color process.

– you may find out that your client hates how dry her hair is because of all the perms she has had because someone told her that was the only way to get volume at the roots. While offering to add a conditioning treatment to her service this would be a great time to introduce her to a root lift like Big Sexy Root Pump Plus

-you may find out that your client has arthritis, so maybe that straight edge bob that requires a flat iron  everyday may not be the best cut for her.

– you may find out that your client is in the midst of a chemo regime and her hair is more fragile, so maybe a perm isn’t the best option, today.

– you may find out that your client is the caregiver to a loved one who is ill, so she doesn’t have much time to fuss with her hair. Introduce her to a Dry Shampoo, like Quantum’s Refresher Spray. A powder free spray that makes the hair look freshly washed for those days that become too much.

– you may find out that your client has skin sensitivities or allergies, which in turn can help you make sure to use a gentler shampoo and a styling product that has less fragrance. * A great option is KMS Head Remedy Sensitive Shampoo.

– you may find out that your client is recently separated and unsure of herself and her looks, so maybe chopping off her shoulder length hair into a pixie cut may not be her best option, today.

– you may find out that your client has a severe gluten sensitivity, so you need to be careful which products you use. *Alterna Bamboo is a gluten free line

– you may find out that your client’s kids have just gotten over a lice outbreak, a perfect time to teach her about preventive measures, for herself and the kids. * Tea Tree is a natural lice repellent – Paul Mitchell has a lovely Tea Tree line including styling products.

– you may find out that your client has been losing her hair because of illness or stress, and feels that cutting it off is her only option. What a great opportunity to educate her on hair loss and to give her hope and a style that makes her feels beautiful. * NIOXIN – a great product line to stop hair loss in it’s tracks – in my opinion, a must have product for any Salon

A consultation is a great way to find out what styling tools your client already owns, what products they currently use, if your client is capable of achieving the same look at home and the consultation is a great way to add retail to the service. With a proper consultation, you know what your client wants, your client will know what they are getting and how much effort or how little effort will need to be applied to their new style, and you, the stylist, get to feel like Picasso…you have just made someone’s world a little more beautiful.

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Wishes for a Happy New Year…and for years to come

2 Comments

So here it is, New Years Eve 2013 and I am calm. I am hopeful. I am…content.

In past years, this day was either filled with anxiety over not having plans or having too many plans, freaking out that my dress was too tight, hating my hair or my mind was filled with shoulda’s, coulda’s and woulda’s. This year…not so much. For the first time in I don’t know how long, a New Year approaching doesn’t seem as daunting. You see, I finally got it. I finally became accountable for myself and my actions. I finally admitted my shortcomings and moments of malcontent were down to me. Yep. Me. …trust me, ask my hubby or anyone who knows me for that matter…this was not an easy thing for me to admit. I had been known in the past to blame retailers and  Mother Nature herself for my ass not fitting into my jeans…between the store not having the exact shade of grey yoga pants I so desired that would match the treadmill and well… with the cold winds and rain I couldn’t go outside for a walk. …oh come on, like you haven’t blamed the Keebler Elves for your pant size. Back to the tale at hand.

I have a glorious truth to share…once you stop blaming others for your unhappiness and malcontent, let go of your fear and take your emotions, decisions and dreams into your own hands, great things begin to happen. They do. Take a look at yours truly.(well, it is my blog, so yeah, I’m gonna talk about me once and a while.). I took a leap of faith and let go of my fears and put that energy into believing in myself and within 18 months I have the blog I dreamed of doing, a twitter following filled with people who inspire me on a daily basis (and are pretty cool), I was invited to attend the Contessa’s.  I am a contributor to http://www.salonmagazine.ca. I am a contributing author to http://www.hairstyle-blog.com and http://www.visual-makeover.com. I am a contributor to http://www.girlbodypride.com. On a daily basis at my shop, I am helping women and men to love their hair, to find the beauty that they thought they lost, or never had. I am helping Salon owners and stylists improve their customer service skills and helping them to realize that retail is a vital part of their Salon’s experience. I no longer hold back my confidence in myself, or hold back my knowledge of product or service. *the biggest perk…since I am happier, so are my loved ones.

Hence today’s New Year’s wish for you. May the coming days and the coming years bring you peace. May serenity find its way to your door and into your hearts. May you find the courage to attempt what ever it is you want to do – from opening up your own Salon to finally being able to quit smoking. May you find the confidence to ask for that raise or to tell that special someone that you love them, or to be able to let your loved one know that they need help and that you will have their back. May you begin to find the beauty that is in your life, right now.

Wishing you a Happy New Year

With Love and Gratitude,

That girl in the red coat

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women

Balancing Shampoo can only do so much

2 Comments

At least once a week I seem to have the same conversation, with a new customer or with one of my regular customers or a client from the Salon. It usually goes something like this… “since I have had my baby, my hair just isn’t the same”, or “ever since I started this new medication, my hair isn’t the same”, or “how is it that my Mother is sick, but my hair is the hair that is falling out?”. Hormones, medications and stress can and will affect your hair growth cycle, unfortunate but true. It’s okay. It will be alright. Step away from the kitchen scissors and your hand held mirror, step away from the phone to make an appointment to chop off all your hair since all hope is lost, for all hope is not lost. A little knowledge goes a long way, and being me, I always want to educate and enlighten.

For my new moms out there – first and foremost – you rock! You do. Being a mother is the toughest job in the world, the most rewarding, still the toughest. I am here to tell you that it is okay to be upset that your pregnancy changed your figure and your body. I am here to tell you that every new mother, I mean EVERY new mother has had that moment when we look in the mirror at our once shiny tresses that are now matted and tangled and feel like “What’s the use. My hair will never be the same”. I am here to tell you that yes, your hair may never be the same, but it can be just as great, or better. First of all, be patient. Your hormones are all over the place as is your diet because you are a little busy with your new bundle of joy. Usually after 6 months your hair will start to behave itself again. If not, ask your stylist for an appointment for a consultation, to go over the issues you are having with styling and managing your hair. You may just need a trim, or your color freshened up. Sometimes a conditioning treatment does the trick…Joico’s Kpak Revitaluxe…you’ll hear angels. Also, have a chat with your M.D.. You may be low in certain vitamins and a vitamin supplement is all you need.

As for medications, many can affect our hair and the growth cycle of our hair. Yours truly is on thyroid medication and when my levels are off, so is my ‘do. The texture of my hair changed, my hair took color in a totally different way and a little thinning happened for a while.(always the hair, never the hips.). Once my M.D. & I figured out what dosage was best for me, my lovely locks returned. I also, much to my chagrin, changed the way I was eating. Lowering my caffeine…yes lowered…lets not get silly, cutting out the junk, like pop and chips and eating well has helped my hair, my skin (and my ass). When starting any new medication, ask your M.D., nurse practitioner or pharmacist about possible side effects, about changes in hair or skin. Many medications are going to affect our hair, but if you know that your medication will affect your hair, you can start preventive maintenance on your lovely locks. * Always let your stylist know of any changes in existing medications or if you are on a new medication – it could alter your color/chemical process.

When a loved one is ill, it is more stressful than when we are the ailing patient. As for stress, I wish I had a better answer for you. Stress is a bitch. Yeah, I said it. It is one of those things in life that likes to pop up at the most inconvenient times. Not only can stress make you yell at your purse when you drop it in the driveway or have a argument with your hubby over the difference between “beige” and “natural beige” sheet sets,  stress can also interfere with the growth cycle of your hair. When we are stressed, one of the things our bodies will do is produce more testosterone which in turn the body turns into DHT (dihydrotestosterone) which is a major component in hair loss/ thinning. I am not going to tell you “so, don’t stress so much”, because, well, that makes me sound stupid. What I will tell you to do is to try not to stress as often. Take a look at your day and choose your battles accordingly. Your mother is ill – you can’t fix that. Give her your love and support and a few giggles. Your hair is starting to fall out – this can be fixed. Got one word for you – Nioxin. Check out their awesome website http://www.nioxin.com . Psstt… Mario Lopez is their new spokesperson…he is nice to look at…actually… after looking at Mario I bet your stress level drops.

I have been a new mom, I have gone through the hair woes of medication interactions and have had the stress of ill loved ones. One thing I know for sure is once you begin using the correct professional salon hair care products, although your hair may be different, you will once again love your hair.

Beauty, Business, communication, entertainment, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Tales of truth – Part 9

2 Comments

Yes ladies and gentlemen, boys and girls, it is time for that girl in the red coat’s tales of truth. A few months back I decided to change my “tales of truth” series to “full moon monthly” but with the holiday retail season in full swing, I have decided to bring back my original title, since full moon daily, well, doesn’t make sense and may disappoint certain internet users…wait for it…there you go. On with my tales of truth.

“Do you work here?” – a question posed to me as I am pricing and setting up our Christmas display of nail polishes and hand creams, while wearing my shirt with the Salon’s logo. “Yes, I do. I am the manager. Can I help you?” to which she answers “How do I know you are the manager?”…..sigh

A woman comes in asking if I carry Nioxin. I let her know that I do and that I carry the complete line. ( *a GREAT hair care line for anyone suffering from hair loss – check out http://www.nioxin.com – Mario Lopez is the new spokesperson – he is nice to look at…) As I show her my Nioxin display she tells me she just saw it at a department store for $10 less. “That sounds like a great deal, be careful though. When you see professional salon products at the department store it is diverted stock, so you cannot be guaranteed you are getting the real deal. We don’t know what is in those bottles or where they came from.”, to which she said “Oh yeah! Well….how do I know where your product came from huh?!”. – still find it amazing that a 50 year old woman reverts back to school yard tactics. I took a breath and told her I deal directly with the company that supplies Nioxin and I have the invoices to prove it to which she said “Well, I’m going to call Nioxin to find out if you are telling the truth!”, so I gave her their number.

As I am sitting at the front desk merrily humming along to the Christmas tunes echoing from the radio and making up some festive display signs, I hear the chirp of the shop’s door and before I can raise my eyes a woman is leaning over the counter and is about 5 inches from my face “CALL ME A CAB WOULD YA?”. I roll back on my chair – my savior from the close talker. “Pardon me?” I ask. “I need a cab. I just got out of a cab and I need another one.”. Alrighty. So I ask if there is a cab company she prefers to which she says “any one but the one I just used.”. I ask which one she used and she said “the one with the white signs”. …in my town, all 3 companies have white signs. So, I flip through the yellow pages, say a prayer and hope I choose the right cab company. As we are waiting for her cab to arrive, as she darts from my counter to the front door every 10 seconds awaiting her new cab, I was fortunate enough to get to hear all her lovely views on humanity, from cab drivers being lazy to her landlord being an ass to not giving to the Salvation Army because it’s not her fault that people are homeless. I went to correct her, then I remembered, you can’t fix stupid.

The phone rings. I answer with my standard cheery greeting.”Umm,,,yeah…like do you have anything that with help my friend’s hair?”. So, I ask what seems to be the issue with her “friends” hair. “Well….I…I mean she dyed it and it kind of looks funny.”. So, I let her know that I can’t give out color advice, especially over the phone and that I can’t see her “friends” hair. She offers to explain the color to me. I let her know it is best to come into the shop and I can introduce her to one of my stylists and we can go from there, to which she replies “How about I text you a picture of my hair…I mean my friends hair, ‘cuz thats what I did last time and you guys told me what to do”. This is how I found out, and then she found out, she had called the wrong place. ***IMPORTANT TIP*** Never, I mean EVER, take color advice over the phone. Until a stylist is applying color onto your hair, there is no way possible to know what is going to happen to your hair or how that color is going to process. Sure , in theory someone can guess at what will happen, but until it is being applied, there is no sure way of knowing.

A woman, whom I have never met, came into the shop and actually said “I need to pop into the grocery store…can I leave my son here with you? It’ll only be a minute.” …there are no words.

I have a bowl of candies at the front desk for our customers and clients. It is usually filled with Jolly Ranchers and Starburst. One day I didn’t have time for my usual stop for my candy pick up so while I was getting supplies for the shop I grabbed some flavored Tootsie Rolls since the store I was at didn’t carry Starburst. Later that morning as I was ringing through a customer, she made sure I knew that she was quite disappointed in me and my service because I no longer had Starburst in my candy dish and she was looking forward to one. Note to self – always have Starburst.

With that holiday season in full swing I am sure I will have many more festive tales coming your way.

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Arrival

4 Comments

“…and if I had to give you more, It’s only been a year, Now I got my foot through the door, And I ain’t goin nowhere, It took a while to get me here, And I’m gonna take my time, Don’t fight that bullshit in your ear, Now let me blow your mind.” – Let me blow ya mind – Eve featuring Gwen Stefani

Today’s tale is a personal one Beauties…more product reviews and tales of full moon adventures are on their way. Today, I feel this tale must be shared.

On November 10th, 2013, I attended the Contessa’s, the Academy Awards of hair if you will. As I described in my tale The Contessa and the castle,

The Contessa and the Castle

it was a night I will always remember, from the gorgeous hair creations and all the beautiful creativity that surrounded me to feeling like I belonged, that people “got me” and appreciated what I had to offer. It wasn’t until a few days later that I realized something else that magical evening had bestowed on yours truly. It was the first time that I can remember I wasn’t worried about what I looked like or how much I weighed. I was truly present in every experience, in every conversation, in every moment.  When I came to this realization, my eyes welled up a bit….thank goodness no one was in the shop. When I got home that night, I went through my photos of that night and I liked every picture of myself. I actually drove down to my parents house and when I was telling them about that evening, my mother told me that I looked like I did when I was a little girl, smiling, eyes shining and having fun without a care in the world. I can hear some of you now “Why is she going on about this?”. Good question. Here’s the answer/reason for the glimpse. There was a time when yours truly wouldn’t go out with her friends because I thought I was too fat. There were party’s I didn’t attend because I didn’t think I was pretty enough to attend. There was a time I thought I was too ugly to go see Phantom of the Opera. My hubby (then my boyfriend…proof it is love) had to drive me to my parents house to calm me down. I got in the car and full on freak out began – my hair was wrong, my dress was wrong, my face was wrong. (yeah, yeah, I know…the phantom was burned and covered with a mask and I thought my face was wrong.). So, not giving my looks and weight a second thought and liking my picture…it’s kind of a big deal.

At first I thought this new found self love was because I am now in my forties. Then I thought it was because I have had a hysterectomy – having the stupid cut out as the women in my clan like to call it. It was driving home from the grocery store, rockin’ along to the song mentioned above that I got it. My new found self love is because I am following my passion. I am being true to myself and in turn, true to everything I do and everyone I love. In less than 2 years, that girl that thought she was too fat and too ugly has a beauty blog following, has been and is being  featured on http://www.salonmagazine.com and is a contributing author to http://www.hairstyle-blog.com., so yeah “I got my foot through the door and I ain’t goin’ nowhere”. Yeah, it took me a while…about 30 years…but I got here. You can get here too.

As women , for some insane reason, we think we can’t be self fulfilled and be a good wife, mother or friend – take your pick. I am here to tell you that you can. Actually, not being fulfilled, not following your passion or your drive is exactly what will have a negative impact on your marriage, your family and your relationships. Now, before you go and pack your bags and tell your family “See ya! the towels are in the dryer!”, calm down. Treat others how you want to be treated – their time is just as important as yours, their dreams and hopes are  just as important as your own.

Find what make you happy. YOU happy – not your mother, your spouse, your partner, your nosey neighbor, YOU. From getting that pixie cut you have always wanted to buying  that flat iron so you can finally have calm to your curls. Becoming the blonde you always felt you were to tinting your eyebrows. Becoming the owner of a shop you have always envisioned in your head and have the sketches of the floor plans tucked away in a box in the attic to becoming more present in your life, in the conversations with your loved ones, in the moments of your day. When you are living the life you are meant to live, slowly but surely, things will fall into place, and it’s gonna blow ya mind.

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women

It’s time to be a little more social

Leave a comment

Everywhere you look, you see someone with a cellphone. The majority of us, after our morning greeting and good morning smooch to our loved ones (…and I hope your loved ones come first), grab our coffee and our cell phone, find a comfy spot and sit down to see what’s going on in the world. Facebook – check. Twitter – check. Instagram – check. Pinterest – check….you get the idea. Social media is our morning paper and our evening news. It is. It is also a key ingredient to any successful Salon. It is. Today’s tale is for my beloved Salon owners and Stylists. It’s time to become a little more social.

I know of what I speak. I see the results of using social media everyday. It works, plain and simple. Everyday I see the results of making sure our shop’s Facebook page is updated. (Twitter is an awesome tool as well, but more people tend to use Facebook, in my experience). I hear you now “what results could she possibly see?”. Well, how about an increase in our retail sales and revenue, and more client retention because of the tips about products shared on our Facebook page. Every day, at least 100 people see our posts. Some days my posts on the shop’s Facebook page have reached over 500 people. Yep…500 potential customers and clients. On any given day, I will receive a message from a customer or client about a product I have posted to our Facebook page. Many times the message ends with “hold one for me – I will be there after work!”. I have sold many products from hairspray to flat irons to holiday packs this way. Using social media has helped me acquire new customers and in turn new “likes” to our Facebook page. (psssst…more likes = more views and shares of your page and your posts = more clients and customers).

*It’s a great tool to introduce a new stylist to your customers and clients. Also, to alert your clients when a stylist has returned from a maternity leave.

*Changing your hours to Holiday Hours? Post ’em on your page

*Having a monthly draw? Post the picture on your page

*Follow the pages of the products you sell & share their tips and tricks – a HUGE retail aid!

*Bringing in a new line? Post it on your page

Something I hear far too often from Salon owners, Managers and Stylists is “I don’t have the time to do that.”. Okay, if you don’t have time to do it, get someone in your Salon to do it for you. I’m sure you have someone in your Salon that has their cell phone in arms reach. The owner at our shop is also our head stylist, and is booked 2 months ahead, all the time. She really doesn’t have the time, so that is why I was given administration rights to our Facebook page and I take care of the Facebook page, because I do have the time. Honestly, it takes 10 – 30 minutes of your day. I add it into my daily duties, so it isn’t missed. Orders made – check. Inventory counted – check. Schedule done – check. Facebook page updated – check. It really is that easy.

Social media can be a great marketing tool for your Salon, if used properly. I stress the word properly. We have all seen the sassy limericks – save those for your personal pages, this is a business and needs to be seen as such. Watch the language and the content. Put it this way – if you wouldn’t want your clients and customers hearing those words coming out of your mouth…then don’t put it on your Facebook page.

Social media works and can be a huge addition to your Salon’s client retention and retail revenue. It’s time to make it work for you.

Beauty, Business, entertainment, Fashion, Hair Care, That girl in the red coat, Uncategorized, writing

The Contessa and the Castle

1 Comment

Today’s tale is one of a personal nature. Today’s tale is for all the Beauties who are chasing their dreams and feeling like they are on a treadmill. Today’s tale is to reassure you all that when you follow your passion and listen to your own voice, the path towards your dreams will reveal itself  to you. On November 10th. 2013, yours truly had a moment. Actually, more like 100 moments. The powers that be and my lovely rep. Melodie from Piidea Direct shone a light my way and invited me to attend the Contessa’s. – for those of you not blessed to be in the Beauty Biz – being invited to the Contessa’s, in my eyes, is like being invited to the Academy Awards.

gala-contessa

First of all…HELLO! I was invited to the Contessa’s! Second…I was to stay at the Westin Harbour Castle….Hair, Beauty, Contessa’s and a castle…oh my! It was also my chance to meet the online editor of  www.salonmagazine.com –  Jillian Wood – a woman for whom I will be forever grateful, for she noticed my blog and in turn asked if I would share my Salon tales on their website – a day I will always remember and cherish. (little did she know that I every time I read Salon magazine I would say to whomever would listen “one day maybe my blog will be a part of this magazine”.). Jillian – Thank you.

photo 1 (1)

We arrived mid afternoon to a warm welcome from our valet. (I highly recommend valet service – for $10.00 more your vehicle is taken care of and you don’t have to walk a Toronto city block in stilletto’s.). Check in was a breeze and all the hotel staff were very professional and helpful. Warm welcomes and smiling faces at every turn. Fast forward to 5:30 p.m.. As I rode the elevator down to the lobby I couldn’t help myself and contain my giggles. As the elevator doors opened, the smell of cologne, perfume and hairspray filled the air…I was in heaven. At every turn I could see great shoes, beautiful dresses and ensembles and the most awesome hair styles. It was living and moving art in motion. I had arrived. I was surrounded by men and women who got me, who loved hair, who got giddy over a new curl or styling technique. I was surrounded by men and women who saw the beauty in the abilities of their fellow stylists, managers and educator’s, and celebrated it. I was honored to be seated at the ISO table, right up front with a perfect view of the main stage. (moment number 55…but who’s counting).

1384133823303

The award ceremony was filled with cheers, music and great stage shows, my words cannot do it justice. Check out http://www.salonmagazine.com to see the webcast brought to us by CND Vinylux. After the celebrations ended at “The Castle” as I like to call it, a new celebration began at Brassaii night club for the after party. As for the after party…well…what happens at the after party stays at the after party.