beauty, communication, Hair Care, health and wellness, Uncategorized, Women, writing

What road are you taking?

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Been sitting here staring at the screen, then I begin to type, then I hit delete, then stare at the screen once again. This is what happens to me when I am holding back. When I worry about other’s opinions of what I am about to write. As I was hitting delete for the twentieth time, I had one of my LIGHTBULB! moments.

This is what woman do in the Salon, everyday. We show them the color swatch book, they gaze adoringly at the red hair swatch, they say “Lets do it!”, then they look around at the other women in the Salon and with a shaking hand and voice to match they say “Ummm, ahh, maybe I should take a look again”. We hand the color swatch book back to them, they flip back to the browns, sigh, and then say “better stick to the usual…what would people think?”.

If you are familiar with my blog, you know I am a firm believer of being your own person, doing what you want and the hell with what others think. Yeah, yeah, I know…I started off today’s tale worrying about the thoughts of others. Give a girl a break would ya? I am a work in progress…and see, I am writing about what I want. Now, back to the tale at hand.

As women (sometimes the gents, but mostly it’s the ladies), we worry far too much about other’s opinions of our hair to our child rearing. Everyday I meet a woman who has a hairstyle she didn’t want, thinks she is too fat to go to the gym, has a hair color she detests, or is buying a product that she hates the smell of. The reason? It’s always the same…fear of what people will think. Don’t get me wrong…no judgment here. I have been that woman, and from time to time I have to keep that old girl at bay. I have had haircuts that made me cry. Hell, forget the gym, at one point I thought I was too fat to walk around the block. I have had hair color that, lets just say, was not me. I have used products that reminded me of a skunk in heat. All because of fear of the opinion’s of others, or fear of upsetting the apple cart.

In the big scheme of life and all it’s mysteries I may not know much, but I know this. It isn’t all about you (hardest pill for yours truly to swallow) and all that matters is YOUR OPINION. Oh…and screw them. Yeah, I said it. Now I have the hair style I want, I no longer think I am too fat to walk around the block, hell, I don’t think I am fat at all. I LOVE my hair color…blonde with dark underneath (so when my  roots show it looks like it’s on purpose…smoke and mirrors my friends…smoke and mirrors) and all my hair products remind me of the beach and the spring. Oh, believe me, I am still told that I should change my hairstyle, usually by someone who hated their own hair. I am told that I could still stand to lose a few, usually by someone who is trying to be skinny for their spouse, instead of being healthy and fit and supporting her husband’s dietary restrictions like yours truly. I am told that my blonde looks fake…well duh…my roots are dark… and I am constantly being told there is something else I should be using for my hair, usually by a rep. trying to bring in a new line,(which is excusable…they are just trying to do their job.).

Don’t get me wrong. It’s a tough road. It’s also one hell of a high road most days, so high I need to strap on an oxygen mask, but it is the road I would choose over any other. It is the road to personal redemption, to happiness, to wanting to look in the mirror at your reflection and liking who is looking back at you, the woman with the rockin’ hairstyle and awesome color.

beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Do no harm…but take no shit

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My title for today’s tale is a quote I came across a few weeks ago, and has become a little mantra of mine. As of late, I have been seeing and hearing many things that are ugly. I don’t mean the Pajama pant/Louis Vuitton ensembles at the local market (although the look is a little gag worthy). I am talking about how people are treating each other, talking to and about each other. People taking advantage of other’s concern, compassion and kindness. It pisses me off to no end.

As you all know, I manage a retail shop/salon, so I am privy to many a conversation. I see women say to another woman’s face “You look terrific!” and the minute she leaves the shop they turn and say to whomever is in their radar (usually lucky me) “wow…what happened there?”. “You forgot to take your meds?!” is what I want to desperately say. Alas, I strap on my oxygen mask, take the high road and answer with “I don’t know what you are talking about. I thought you said she looked terrific.”. – this usually stumps them, they stare at me for a minute and before they have a second to spew another ugly remark I wish them a great day, and move on to my tasks at hand, be it inventory, helping a customer or simply walking away – hence….do no harm, but take no shit.

One of the saddest events I have witnessed is watching someone be ignored. Their stories dismissed, like a flyer handed to you on the street, or worse, not even being an after thought. There is nothing more hurtful than when someone asks how your day was and as you begin to tell them, they stare off into space, or better yet, look at their phone and then look up at you and say “What?!”. (come on…we have all done it at least once…lets hope it was just once.).

There seems to be a HUGE misunderstanding out there, that to be kind means you must be a doormat. To be kind you must be all “a spoon full of sugar helps the medicine go down”. That to be kind you must smile and be polite and take anything that comes at you and put a Pollyanna spin on it. I am here to tell you that is not the case, nor should it ever be. As defined by the Oxford Dictionary… Kind – Gentle and considerate towards others. It is not defined –  allow yourself to be kicked in the crotch, take one for the team, allow yourself to be ignored or allow yourself to lower yourself so someone else won’t feel uncomfortable or jealous. Allowing someone to mistreat your kindness not only hurts you, it hurts them – not very gentle nor considerate. Before you begin to freak out about hurting them – let me explain. It hurts them because now they are resented and don’t even know it. Not too kind my friends…kinda makes you just like them. It isn’t pretty nor is it comfortable, but when someone is being an ass to you,and you see them as a vital part of your life six months down the road, ya gotta call them out on it…the ass throwing the flat iron, let her keep all that crazy to herself. Do no harm, but take no shit.

beauty, Business, communication, Fashion, Hair Care, health and wellness, Uncategorized, Women, writing

How do you look?

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So it has been over a week since my last tale. I could come up with every excuse in the book, the truth is I didn’t make myself a priority. As you know, I am a wife to a wonderful man and a mother to a glorious 16 year old young woman. Calm down ladies…I know I am not the only “career” mother out there…this is not a competition nor an episode of “The real housewives”…it is just a tale for today. Now, back to the tale at hand. As you also know I am the manager of a salon/retail shop. Everyday I make sure my hair is coiffed just so and my makeup applied and my pants pressed, and I look good. Yeah, I said it. What I came to realize this past week is I may have looked good on the outside…but my inside left a little to be desired.Not to sound all “Oprah”, I had given away my power. As last week progressed I could see that I wasn’t the only one.

I had a few customers that were, let say, interesting. One woman was being quite abrupt with her answers to my questions about what kind of hold she wanted from her hairspray. So, being me, I asked her if there was something I had done to upset her. She stared in silence. After about 10 seconds she said “I am sorry, I just got this new cut that I didn’t want. My stylist said I was to old for a bob and that I needed a short style.”. (I get severely pissed when I hear this, and I hear this often. Yo Stylists! Who are you to tell people that they are too old for a cut? Seriously…get a grip and become a professional). So, I assured her the cut was cute (which it was) and sold her some KMS Hair Play Molding Paste for some funky styling and she likes her hair to look shiny so we added some SOMA Prism shine spray to the mix…and I also gave her our Salon price list.

I had a customer this week that introduced herself as “stupid and useless”. I shit you not, that is what she answered when I asked “How ya doin’ today”. You see, she was trying to grow out her hair for her daughter’s wedding in the fall and gave up because she listened to the wrong people – the people who told her that a flat iron was “too complicated” for her. (Who the hell are these people?!?). I took her over to our flat iron demo display and told her to pick one up as I picked one up. We both were in the mirror’s reflection, so I told her to copy what I was doing. After about 30 seconds a smile crept across her face and she said “I can grow out my hair!”. I looked her straight in the eye and told her to stop listening to the “Can’t” people in her life and listen for the “Can” people…they are out there. They are a little harder to hear over the annoying antics of the “can’t” court jesters.

A woman has lost some weight. She has lost 22 pounds over the course of 8 months. She began to exercise. She began to eat a healthy diet in support of her husband’s health issues. She didn’t lose the weight to “show off” or “rekindle her twenties” or “to keep her marriage alive” or because she was having a “cougar crisis”. The weight loss was a positive perk of embracing a healthier lifestyle, for her family and herself. That woman is me, and yes, the above comments have been directed at me. 10 years ago, I would have listened to the nasty comments and gone and ate a cake…or two. Guess what buttercup…not anymore. I have come to realize that those who are negative, nasty or assholes – take your pick, are empty inside…plain and simple. They are so miserable that they have to pull you down to their level so no one will see how crappy their lives are. Funny thing is, they cannot even fathom the idea that no one really gives a shit, except them and others like them.

I know I say it all the time, but I was raised on Little House on the Prairie and Happy Days so get used to it. BE KIND. Raise others up, do not push them down. Your BFF gets a new cut and loves it? Love it with her. A friend is struggling with her hatred of her thighs? Go to the gym with her – don’t agree and tell her she “really needs to work on that”. A friend loses weight? Applaud her efforts and ask her how she did it. Do not  mock her and ask her “cutting out the calories trying to be a cougar?”.

“If you don’t look good, we don’t look good”. – Mr. Vidal Sassoon

beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women

Tip(s) ‘O the day

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I manage a Salon/Retail shop. I have had over 20 years of experience working with the public. Everyday, I mean EVERYDAY I see things that either make me do a double take or make me look for the nearest needle so I can stick it in my eyes. Don’t even get me started on what I smell …yeah I said smell. Or what I hear for that matter…those of you familiar with my Tales of Truth series know what I am talking about.

From time to time on Twitter I will give a “tip ‘o the day”. Well, me being me, I have decided to make you all a little list. A “Tip ‘o the day” list. Think of it as a how to/ self help visual aid. Feel free to print it off and give it to your friends, coworkers, family members…the mailman.

– When coming for an appointment at the Salon and you only want a spray cut, it is polite to have showered in the last 24 hours. *The same goes for your Brazilian wax appointment…wait for it…there you go.

– When you have ingrown hairs along your bikini line, you can just say so. Please refrain from unzipping your 501’s at the front desk.

– If you need to blow your nose, put the tissue in your pocket or your purse. Do not throw it on the front counter as you ask if I can “throw that out”.

– Do not clean out your wallet/purse of old receipts as you wait for the debit machine to process and tell me to “make myself useful and throw these out for me”.

– For the gents – when we can tell what religion you are – your pants are too tight.

– Pajama pants are for slumber parties and college co-eds and the occasional trip to Walmart. Going out for a night on the town? Leave the fleece ensemble at home.

– Do not open every shade of polish and try it on your nails to see if you like it. There are swatches for a reason.

– Unless you see the word “TESTER” on the package, it is not a tester. Do not open every pomade container and swoosh your finger around in it.

– When shopping with a small child, I know it can be trying. I am a mother. That being said…if Junior has been “freaking out in every store all day” take it as a sign to go home and try again another day. For the love of God…take the child home.

– Sales people are not babysitters, nor are hairdressers.

– The Dollar store sells deodorant, bars of soap and wash clothes and towels, toothpaste and toothbrushes…enough said.

– If you think you have a fungal infection on your feet, do not come in the shop and sit on the floor taking off your shoe. Give your M.D. a call or go to the Walk In down the street. Seriously, I can’t help you and honestly…it is icky.

– When you see a dish of complimentary candies, please help yourself to one or two. Digging through the dish to take 8 of your favorites is a little rude.

– If you are going to throw a fit and swear at the salesperson/cashier, could you at least try to be grammatically correct.

– Never, I mean never belittle your child in front of the stylist. “Can you fix this? Isn’t it disgusting?!” is a horrible description of your child who happens to have an oily scalp, and quite honestly, it makes you look like an asshole.

– Don’t lie about using a box dye. We know you did. Hell, the guys on the space station can tell.

– Louis Vuitton purses and Crocs are a no no.

– Last but certainly not least…Do not throw the flat iron.

beauty

Leave the bunnies alone

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Today’s tale is a tale I feel I must tell. I work in a Salon, I deal with more women than men on a daily basis and believe me, I hear and see it all. The saddest and most disheartening thing I get to witness is how women will bash other women, or worse, their own daughters. I hear women call other women “sluts” based on their hairstyle, or choice of wardrobe. 

I have confession to make. When I was young girl of the 1970’s I wanted to be a Playboy Bunny. Yes. It’s true. Whenever my parents weren’t looking I would sneak into my Dad’s closet and look at his stash of Playboy’s. …sorry Dad…the jig is up. I thought the women were so beautiful and I couldn’t wait until I looked like them….or if I was really lucky I would have a body like Marilyn Monroe (who as we all know was in Playboy.). I remember when I got my first full slip (I was 8 years old) and I stood in front of my bedroom mirror, brush in hand and sang “Happy Birthday Mr. President”. I couldn’t wait to have curves. I couldn’t wait to be a woman. 

Flash forward to 1987. I was now 15 years old and was getting the curves I so desired. I remember exclaiming in a 15 year old excited shrill to a friend “Look at my hips!”. My celebration was short lived. I was told they made me look fat and I also learned that girls that liked their curves and showed them off were “sluts like the girls in Playboy”. I remember this as clear as day because up until that moment it never occurred to me that the women I thought were so beautiful were anything other than that, beautiful. So, being 15, I traded in my tight jeans for loose cotton pants and regrettably jumped on the bunny banning band wagon.

Flash forward to 2012. On a quiet Saturday morning I am flipping through the movie channels and stumble upon a documentary. “Hugh Hefner: Playboy, Activist and Rebel”. I highly recommend that every woman watch this. It will shed an entire new light on the man behind Playboy. Sure, Hugh likes the ladies. He likes them so much that he supports women’s rights and a woman’s right to choose. He is a firm supporter of the first amendment – which any feminist out there should be thankful for…yeah, I said it. At the end of the documentary, I sat there for a minute, remembering my 8 year old self in her slip singing into the mirror. I remembered my 15 year old self loving her hips until someone told me not to. I thought of the wasted years (almost 20), listening to other’s opinions and going along with them out of fear of being ridiculed, judging myself because of someone else’s opinion of curves and sexuality. I had been blaming Playboy, the bunnies and Mr. Hefner for my insecurities about my curves and my sexuality and all the while they were the ones celebrating it.

Ladies, we are beautiful. We come in all shapes and sizes. We should celebrate each other, not bash each other. If you think a certain hairstyle is too provocative, then don’t get your hair styled that way – and do not bash the woman who does. Do not assume the woman who is rockin’ the skinny jeans and stiletto’s has had “work done and is showing off.”…deep down, we all know there is a tad of jealousy there. Yeah, I said it. Instead of bashing her and her great ass, get on over to the gym and create your own great ass. Oh, and ladies, say what you want about the bunnies…you know that if you looked like them you would wear that costume to the grocery store…I know I would.

 

 

 

beauty

Grey skies smilin’ at me

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It has been a few days since my last tale, I know. Every time I sat down to write the words wouldn’t come…not because of lack of material. Oh, I have many tales to tell of product knowledge, product review and your all time favorite Tales of Truth to tell, yet still once I sat down, opened up my laptop…nothing. All that would come to mind were all the negative remarks or behavior that had surrounded me all day and I was so done with it all. The days have been grey and spring has not yet sprung and quite honestly, from the moment the open sign turns on to the minute I lock the door at the end of the day, I am constantly reminded of this. Not only by the birds eye view from our front window, but from customers at the register to the DJ on the radio, so in turn I was becoming negative and began to act like a girl (yeah I said it!) and started to read WAY too much into everything and was making myself miserable…it wasn’t until today that I realized…well more like admitted it to myself.

While at the shop today an elderly couple who are regular customers of the shop came in. The husband has a cane and many problems with his feet, so they come in and buy the Gehwol Herbal bath. They are a sweet couple and always have a tale of their own to tell. As they were leaving today, they thanked me for all my help and making sure I always had two boxes in stock for them. They told me I help them feel better. It was then that I kicked my own ass and told myself to get over all the negative and get on with it already. I have my health, a man who loves me, a loving family who gives me a soft place to fall, a beautiful daughter who I cannot wait to see who she becomes,( she is quite awesome if I do say so myself), I have a job that I love, and friends that I can call in the wee hours of the morning. So really, a little grey sky and negative comments ain’t so bad.

Ladies and gents, it is time to change the record. The skies may be dull and dreary but we do not have to be. Paint your nails with China Glaze “Shocking Pink” to make you smile while you type and paint your toes with China Glaze “Flip Flop Fantasy” to add a spring to your step. Get some Joico Kpak Revitaluxe and restore the softness and shine to your dry winter tresses. Get yourself some OPI Avojuice CoCoMelon lotion to bring the beach back to your senses. Spray some KMS HairPlay SeaSalt Spray into your hair to give yourself that “just left the beach” look. If spring won’t come to us, then let us go to spring.

beauty, communication, health and wellness, Uncategorized, Women, writing

What’s your sign?

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Today marks my 1 year anniversary in the blogging world. 1 year. Wow. Last year at this time I sat at our home computer with a quivering hand hovering over the “publish” icon…so afraid that I would fail, that no one would read my silly opinions or think I was funny. What I really was afraid of was succeeding. Yep. Afraid to succeed and not for the reasons you think. I wasn’t fearful of people now expecting better of me, I was scared shitless that success would make me look back on my past 20 years and realize I should have been doing this all along and my world would come crumbling down. Then I realized that the only reason I was able to do this was because of my past 20 years. – I say 20 years because quite honestly before the age of 21, we don’t know a damn thing. One of my favorite quotes (now) is by Mark Twain – “When I was a boy of 14, my father was so ignorant I could hardly stand to have the old man around. But when I got to be 21, I was astonished at how much he had learned in 7 years.”.

Back to the tale at hand. In past blogs I have written about kindness, about taking the time to listen, to take the time to see, really see the person in front of you. We all have struggles and stresses in this life – Christ – this past year I feel like I have lived 5 years in the span of 12 months. There were days I wanted to wear a sign around my neck to let the world know what I was going through that day and then maybe I wouldn’t get a flat iron thrown at me. (It happened more than once – I have witnesses). One day the sign would have read “Father in hospital”. Another day it would have read “Husband’s heart medication is working against him”. Another day it would have read “My daughter has to deal with a sick parent way before she should have to.”.

The one thing the past year has taught me is this…DO NOT WAIT. In the blink of an eye your life can and will change – it may feel like for the worse but the best comes out soon enough. Take your kids to the park – even when you are tired and bored. Take the time for your spouse – for cuddles on the couch or romps in the boudoir. Leave the crumbs on the kitchen floor for a couple of hours and watch the movie with your kids. When your hubby comes up from behind and hugs you while you are doing the dishes, let the dishes soak and hug him back and be sure not to be the one who stops hugging first. Start your blog – tell your story.

I have also learned we all have our own signs, some are harder to see, but are always able to be read if we take the time and pay attention and show a little kindness.

beauty, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Shoulda, Coulda, Woulda

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It has been over a week since my last post. As you know, I am a manager of a glorious salon/shop, a mother of a girl on the verge of 16, a wife, a blogger (hey I missed a week…ease up), and a gal who is slowly but surely embarking on yet another path – retail/salon consultant….oh, and I love to bake tasty treats. Some people see that as busy or over loaded, I see it as life, my life. The past week has been overloaded. I am not getting into details because quite honestly, what’s done is done and there is nothing I can do to change it, I can just deal with the here and now. Nope…you can keep asking…not gonna get into it.

I realized this morning as I told my hairspray to “screw off” because it wasn’t spraying properly, that I had to take a step back and take a moment for me. A moment that didn’t include cooking, cleaning or looking after anyone else. I have written of this before and will continue to write about it, as women, we forget about ourselves. We put everyone else first, put ourselves last and then blame everyone else. Yeah, I said it. You know it’s true. Think about it…how many times have you looked at the kitchen floor at the end of the day and thought “I am the ONLY one who will sweep this floor!”, you don’t ask for someone else to help, you sweep the floor and then proceed to tell everyone in your household “Nothing” when they ask what is the matter. Then your poor hubby asks if you picked up the dry cleaning and you answer with a sarcastic tone, an argument ensues, you end up crying with mascara running down your face and snot hanging from your nose stammering out “I…never…get…any…help!” as your family waits for your head to spin around. Trust me, in the past (month)I have been that woman and am trying with all my might to not be her. It isn’t fair to your family. Most importantly, it isn’t fair to you. To save your family and yourself some grief and to save a call to your local Archdiocese, check out the following little list;

 

– If you want to go out for dinner – tell your hubby that you want to out for dinner. He is not Timmy and you are not Lassie “what’s that girl? You want to go out for dinner?”

– If you want to change your hair color to a certain shade of red, tell your stylist. Bring a picture of the exact color you want. Sitting in their chair hoping they remember the shade of the red M&M but a little deeper red ain’t gonna cut it.

– If you are not happy with the cut your stylist is giving you, tell them. If you sit there and smile and say you love it, they are going to keep giving you the same style. I am all for positive thinking but sitting in the chair and using “the Secret” to attract the style you want won’t work. It won’t.

– If you want to go out with your girlfriend for coffee, call her up and ask. Sitting around complaining that no one ever calls you makes you, well 13 years old.

– If you need help around the house, ask for it. Chanting “Cinderella, Cinderella…all day long it’s Cinderella” may not insure aid.

– If you want your gent to bring you flowers, tell him. NICELY. Having Diamond & Streisand playing “you don’t bring me flowers” on repeat every time he crosses the threshold is a little over the top.

No one can help you if you don’t tell them you need help. No one knows what you need unless you tell them what you need. A baby will cry at everything you give them until you give them the thing they want for Christ’s sake, so I think you can ask for someone to sweep the floor. Home and family should be one of the most beautiful things in your life, why ugly it up with shoulda’s, coulda’s and woulda’s?

 

 

 

 

 

beauty, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Would you be your valentine?

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It’s February 11th. T minus 3 days until the big day…Valentine’s day. On the radio, at the shop, in the express check out line at the grocery store I hear the same things “He better not forget my favorite chocolate!”, “I better be getting the biggest bottle of Moroccanoil money can buy!”, “If he knows what is good for him I will get a spa package for Valentine’s day!”. Besides getting to be a witness to this ugliness I also got to see a sad, sorry sight…a terrified grown man holding two stuffed bears…most likely terrified because he knew if he didn’t come home with the right gift on Valentine’s day, it may very well be his last Valentine’s day. Quite honestly, if that is how the relationship works, his better half is lucky he is coming home at all. Yeah, I said it.

As you know, from time to time I tell a tale not of Salon ideals or product knowledge but of what goes through my mind, my opinions, take ’em or leave ’em. Today is such a day with such a tale. So many people wait for February 14th. to shower their loved ones with gifts, compliments and love instead of doing it everyday. We put way too much pressure on ourselves and our relationship’s because of a date on the calender.

Here’s an idea…how about we try to have a little Valentine’s everyday. Oh calm down ladies. I am not saying you need to be in a teddy and 6 inch stiletto’s waiting at the door with a martini, but a compliment or a thank you for taking out the trash might be nice…not just for your better half, but for yourself as well. As for the gents, I am not saying you need to bring home flowers every week, but a kiss hello and goodbye everyday would be lovely, again, not just for your better half, but for yourself as well. If one of you ain’t happy…nobody’s happy.

I have quoted Ms. Angelou before and will continue to say it, you teach people how to treat you. Ladies…if you want your gent to get you your favorite chocolates and a spa day…try not making him recite on a daily basis a list of your favorite chocolates and spa services. How about you try being nice. Remember Nellie Oleson? Yeah…she didn’t get what she wanted until she was…NICE. (you know….Percival came to save the restaurant and….oh, go rent the DVD.). As for the gents in the house…if you want your wife to spice up the bedroom attire…telling her that the bra and pantie set you bought her looked great on “Destiny” at the “club” probably isn’t the best compliment. I know you think it is. Trust me…it’s not.

Hug one another every day. Kiss each other hello and goodbye every day. Say “I love you” when you leave the house for the day or before you put your head down each night. Compliment each other. If you criticize, try your best to be kind.- Ladies…if it is that time of the month…wait a day or two to criticize – yeah, I said it. You are not in the right frame of mind and you know it and honestly it just frightens our poor gents. *side note to the gents – if you know what is good for you – you will NEVER mention the above out loud.

beauty, Business, communication, Hair Care, Uncategorized, Women

Contents under pressure may explode

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If you have ever held a can of hairspray in your hands, you have seen the warning label “contents under pressure may explode”. Over the past few weeks, I have run into many women that should have had (and read) the same warning label. Today’s tale is about easing up on yourself, and your loved ones…they can thank me later.

In these days of instant messaging and texting and minute to minute play by play status updates on Facebook and Twitter I know it is difficult for many to understand…I hope you are sitting down, sometimes, what you want will not always be there when you want it. I know…there there. It’s gonna be okay. Put your puffer away. Calm down. No need to bring on a stroke because the modem connection to the debit machine is slow and you have to wait….sniff….10 whole seconds. No need to stress out and cause yourself to lose your hair because your flat iron is on back order. If you are suffering from hair loss Nioxin is your answer…but I digress. There is no need to almost pull your child’s arm out of it’s socket and scream in their face because they are 2 years old and have been out all day listening to you complain that you cannot find the “right” shade of red nail polish and they don’t feel like walking anymore. Seriously….take a breath. Look around you. Do you have shoes? Are you wearing a coat? Do you own a cell phone? Have you eaten today? If you can answer yes to any of the above…you got it pretty good. Calm down.

Over the past few weeks;

– I have had a lady shake her curling iron in my face demanding I tell her why they don’t make the same model of curling iron (she bought it in 1987 – she had the receipt to prove it…I shit you not).

– I have heard women whine about their appointment needing to rescheduled because their stylist had to go to the funeral of her Aunt. (yep…they even tried complaining to me, seeing if I could get the stylist to come in before the funeral….yes….sorry to say, women like this exist).

– I have witnessed a woman break into a sweat over the debit machine redialing the modem connection. “Why is this taking so long?!? I have to get to the gym for Christ’s sakes!”. I told her it would be just a few more seconds to which she responded “You need a new machine!This one is crap!”. ….alrighty.

– I have the sweetest elderly couple that comes into the shop. They always come in for the Gehwol Herbal Bath – a lovely foot soak. The husband has some health issues and the foot soak makes him feel better so his wife likes to buy it for him. There were two boxes left so the couple bought them both. After they left a woman came up to the counter and asked if I had anymore of the Gehwol Herbal Bath. I told her no but I had more on order and delivery should be the following Monday. The woman got angry. I mean MAD. She actually accused the elderly couple of “hogging all the good stuff.”….Miss Congeniality ladies and gentlemen.

– From time to time the bar code changes on packaging and sometimes I miss it when unpacking the orders. When the bar code won’t scan, I can bring up a product list in the computer and select the product I am selling. I had a customer accuse me of looking up the product and taking my time on purpose because I knew she was on her lunch break… Wow.

We all have things to do and places to be. Every one’s time is just as important as everyone else’s. Take a breath. Choose your words and actions carefully – if you slip up and spew venom – apologize and mean it. Remember – contents under pressure may explode…and you never know where your shrapnel will land and the damage it may cause.