Beauty, Business, communication, health and wellness, That girl in the red coat, Uncategorized, writing

Tales of Truth – the 22nd Edition

So here we are. It’s Monday and those familiar with my blog know that Monday’s are my usually meant for my Monday Motivator – a review of a FAB! product to help you have a good hair day every Monday and everyday. Well Beauties, this Monday is going to be different. I usually come in contact with the “Full Mooners” the week leading up to the full moon. This past month, the days leading up to the full moon were calm and collected and I thought that I had been given a reprieve…well doesn’t the universe have a sense of humor. It wasn’t until after the peak our lunar pal that all hell broke loose. So gather ’round Ladies and Gents, boys and girls, for it is time for That Girl in the Red Coat’s Tales of Truth…the 22nd Edition…sigh.

A woman comes in to the shop with a list looking for “that gel” she likes. I ask her if she remembers the name brand of the gel she likes, to which she says “No. I don’t remember. That’s your job.”. I take the high road and apologize that I don’t remember all of my customers (over 2000, by the way) favorites. She sighs so I ask her if she had it written down on the list she brought with her. She looked at me and told me “I was nosey and shouldn’t be looking at other peoples things”.

A woman came into the shop, put her list on the counter, shoved it in my direction and said “I need all these products. Get them for me and I am in kind of a hurry.”. Last time I checked the Golden Arches weren’t above my head.

A woman came in with a list, I guess April was list month, asking if I sold Joico Firm Gel. I showed her our display and got one of the shelf for her. She held it in her hand and looked at me and asked “Why did you get me this?”. “I thought that’s what you asked for when you came in” I answered. She scowled at me and said “Why would I ask for a gel that I don’t want? I only asked if you sold it so I would be sure not to buy it!”. ….I dared not ask if she had the gel she wanted written on her list…don’t want to be “nosey”.

As I was giving back a woman her change from her purchase, she looked back at our Salon, watching the girls applying color to their clients and said “hmmm, so you guys do color huh?”. “The girls in the Salon do, yes. Would you like to make an appointment?” to which she said “So, you don’t do color?”. I let her know I manage the shop and take care of the retail/customer service aspect of the Salon to which she said “So, how do you explain that your hair is colored?”. …there are no words people, no words.

A woman came in looking to color her hair at home. She had dark roots and wanted to match up her blonde and didn’t want to spend money at the Salon. I let her know that color is a science, especially blonde and it would be best to go to her Salon. “Listen, I took science in high school and made my husband watch you tube video’s on how to make your hair blonde so how hard could it be?”. …I wonder if there was a prenup.

“I need a hairspray that has a smell my husband would like.” The woman couldn’t understand how I couldn’t know what that was.

A woman came in looking for emery boards and as I was walking her over to our selection, she asked if there were any testers she could use, because she really didn’t need one, she just wanted to get rid of the snag in her nail.

A woman came into the shop and as I was saying “Good Morning!”, I was told “I’m just looking”. After a few minutes I made eye contact with her and smiled at her. “I told you I was just looking!” then she stormed out.

A woman came in looking for wax for at home hair removal. I asked her what she would be needing the wax for. “Ummm, to get rid of my hair”, to which I answered “Yes. I need to know what hair on which part of your body, because some waxes are better than others for lets say, Brazilians, if that is what you are going to do”. It was at this point she actually lifted her leg up and pointed to her vagina and said “you mean rip out the hair down there?”. Yes, rip out the hair down there, exactly…thank god she was wearing pants. I know way too much about other women’s vagina’s in my town.

 

That Girl in the Red Coat

 

 

 

 

 

 

Beauty, Business, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women

Monday Motivator – Joico INSTATINT

Here we are again Beauties, it’s Monday. The sun is shining yet many I have met this morning are glum. Spring has finally sprung yet many have lost the spring in their step. Over the past weeks I have had many women call me brave because I have colored some of my hair magenta (courtesy of the FAB! Color Intensity line by Joico!).  I always thank them and follow up their compliment by telling them they could add some flair to their hair as well, and I am met with the same answers every time …  “Oh, I couldn’t do that”, “What would people say?” or the ever present “What if I think I like blue and then once I’ve done it I hate it?!”. Well ladies, and gents, have no fear for Joico INSTATINT is here!

joico INSTATINT INSTATINT offers five FAB! shades;

  • Fiery Coral (red)
  • Pink
  • Orchid (purple)
  • Sapphire Blue (a denim blue)
  • Mermaid Blue ( a turquoise blue)
For all those who are a tad skeptical or a wee bit worried about adding some flair to your hair, Joico INSTATINT is your answer. Truly a no commitment color. Always dreamed of having blue hair, only to realize blue hair feels like a nightmare? No worries! Just wash it out and give the red a whirl! Yep, INSTATINT washes out in one shampoo, every time. Being me, I have compiled a quick go to list, a what’s what of INSTATINT;
  • applied color lasts up to three days
  • washes out in 1 shampoo
  • is color safe = will not alter your existing hair color after INSTATINT is removed. Yes, it is safe for the blondest of blondes
  • easy to apply! Spray onto dry hair in short bursts. I prefer not to apply heat after color is applied, so I apply color after I am done with my flat iron.
  • the less you spray, the lighter the color.
  • the more you spray, the color becomes more vibrant
  • protect your clothing while applying the spray. Drape a towel over your shoulders.
  • color only lands where you direct it
  • does not stain your scalp, your hair line or your face
  • layer over existing vibrant shades to perk them up or to get you through until your next color appointment.
  • it is $10.45 a bottle. Yep! $10.45.
I am a week away from my color appointment and I gotta tell you, I love the Pink INSTATINT to keep my magenta looking vibrant. …I also added a touch of Mermaid Blue and Sapphire Blue because….why not 😉
Joico INSTATINT

 

Beauty, Business, Hair Care, That girl in the red coat, Uncategorized

Monday Motivator – Joico Humidity Blocker

Well, here we are again. It’s Monday. Mother Nature is having an identity crisis. In my neck of the woods we have seen snow, rain, sleet, freezing rain, snow and rain once again in the last 12 hours…and just to add a little kick to her ever present weather humour, Mother Nature has decided to keep humidity in the air and in turn, in our hair. Rain and humidity are in the forecast for the next few days, so for all of you who are trying to figure out how to tell the boss you will be late for work because you cannot get out of your car for fear of frizz and for all the Mom’s fretting over why you chose this week of all weeks to volunteer to chaperone a school field trip, fear and fret nor more! Let me introduce you to Joico Humidity Blocker.

Joico Humidity Blocker

A hidden gem in the Joico styling line. Joico Humidity Blocker literally creates a humidity block around each strand of hair, creating an invisible shield over your beloved tresses. It locks out the humidity and moisture in the air which means no frizz. At all. Created for all hair types, from our girls with curls to our ladies who are a fan of the flat iron, this gem is a perfect addition to your daily hair care routine. Joico Humidity Blocker offers a long lasting light hold, so it can also be used as a hairspray, for those who prefer a lighter hold to their hairspray.

For best results, use on dry hair. Once you have created the style you want for the day, and after all styling products have been applied, spray Joico Humidity Blocker all over your hair to lock out humidity and lock in your FAB! style.

From this day forward every time you hear “April showers bring May flowers”, you can rest assured that all the showers will bring are flowers, not frizz.

 

Beauty, Business, health and wellness, That girl in the red coat, Uncategorized, Women

Monday Motivator – The New Orleans Collection by OPI

Here we are again, it’s Monday. In my neck of the woods Mother Nature forgot to check her calendar and our April is feeling and looking more like January. We woke to ice, snow and cold winds. I can’t help but wonder, if April showers bring May flowers, what on earth will April snow clippers bring? As I was shoveling, pouting and cursing this morning, I decided that no matter how cold my toes were and how much my nose dripped, I was going to make Spring happen…well at least for myself, and now for you too. In hopes of brightening your day and  motivating Mother Nature herself, let me introduce you to the latest collection from OPI. The Spring/Summer 2016 collection, the New Orleans collection!

OPI New Orleans    OPI New Orleans

To celebrate the spirit and hope of New Orleans with these FAB! bright shades that go by the names of “Let Me Bayou a Drink”, “Crawfishin’ for a Compliment”, “Got Myself into a Jam-balaya” and “Show us your Tips!”, I dare you not to get a smile on your face, a spring in your step and more than a glimmer of hope for Spring.

Besides having fun and fabulous shades in all their collections, there is something not many people know about OPI. Not only does OPI create heavily pigmented, long lasting chip resistant lacquers…all their lacquers are formaldehyde free – formaldehyde has never been an ingredient in OPI lacquers. *Some of OPI’s nail strengtheners/hardeners do contain formaldehyde – a level 4 times lower than the safe standard established by the FDA. For those looking for a formaldehyde free alternative, OPI Nail Envy Sensitive and Peeling and OPI Start to Finish Formaldehyde Free formula are your answers.  Another FAB! fact – in 2006 OPI reformulated their complete line to eliminate DBP(dibutyl phthalate) and Toluene.

With this wintery weather and another Monday upon us, how about you join me and OPI, “Take a Right on Bourbon” and turn your face towards the sun.

 

Beauty, Business, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women

Monday Motivator’s – Goldwell Sleek Perfection & Diamond Gloss Spray

I swear, I blinked on Friday night and poof! it’s Monday morning. It was cold and gloomy this morning when I whined myself out of bed. Not even my cloud filled cup of morning coffee could shake my melancholy. As I was on my way to the shop, the sun broke through the clouds as if the universe was saying “Alright Sara. Chill out and smile.”. I do not enjoy admitting my shortcomings, but at that moment I realized that I was being a big old baby. I woke up in my own bed, in my own house, with electricity and hot coffee. My loved ones are healthy. I have my own car to get to work. I have a job. Yeah, safe to say my life is pretty damn good…oh, and thanks to these gems from Goldwell, so is my hair.

 

Goldwell Sllek Perfection & Diamond Gloss Goldwell Sleek Perfection & Goldwell Diamond Gloss Spray

 

Goldwell Sleek Perfection is a thermal protectant spray serum. It’s waterless formula insures less damage during heat styling and reduces breakage up to 50%. A humidity resistant formulation that locks out humidity for up to 24 hours all the while offering color protection = less fading so your new found color keeps it’s vibrancy. It is lightweight, so a great option for our fine hair beauties, yet potent enough for our thicker, more coarse tresses. It is a fast drying non aerosol spray with no hold factor, so there is never a worry for a sticky residue, or working against any other styling product you may be using. Oh….and by the way…it smells like candy….you know, the good candy from the penny candy counter.

 

Goldwell Diamond Gloss Spray is a fast drying, aerosol shine spray. This gem offers spectacular long lasting shine, reduces frizz and offers color protection. Since Diamond Gloss offers no hold it can also be applied to your hair when it has decided to get a mind of it’s own and becomes unruly or looking a little stressed or haggard – picture being caught in a gust of wind as your umbrella blows inside out – give your hair a spray of Diamond Gloss to get it back in line. I have found it to help with static as well. …and it smells great too.

…you gotta admit, when you are having a good hair day, it helps everything else seem a little less daunting and helps bring some light to your day.

 

 

Beauty, Hair Care, That girl in the red coat, Uncategorized, Women, writing

…time flies when you are having fun

Today, March 8th 2016 is International Women’s Day. Today also marks my 4th year as That Girl in the Red Coat…coincidence? I think not. Today has become a significant day for my history books, for today, yours truly registered her business. Yep! It’s official. That Girl in the Red Coat, Retail Consultant is now a registered business.

 – a peek at my Business License…that’s all you get to see Beauties – privacy and all.

 

This morning around 6 a.m. as I was sipping my coffee while my loved ones were snuggled under their covers, I found myself smiling. Looking back at myself 4 years ago to where and who I am today made me smile. When I began my blogging journey I had no idea what would come of it. I had no idea what I was doing. All I knew was that it was something I had to do and that somehow, someway, something would come of it. …and did it ever. Over the past 4 years I have been published on http://www.salonmagazine.ca . I have been approached and wrote for http://www.hairstyle-blog.com and http://www.visualmakeover.com .  I was a featured blogger for http://www.justpencilmein.ca . My Salon Tales have been shared by Hollywood stars. My blog has been read in over 150 countries. Many of the products I have written about, the companies now follow me and share my Salon Tales. I have been invited to share a table with the beauties from Piidea Direct at many award shows and events. I have been asked to participate in a focus group closed to stylists and last but never least, I am officially a Retail Consultant.

12795559_1330081430350621_6914671737394889572_n Mirror Awards 2016 with my Joico/Piidea Beauties

My first official evening with That Girl in the Red Coat.

After I came home from my consultations, my hubby told me he was proud of me and that I had done this all on my own. At first I thought he meant that I found the locations without a nav. system (…blonde moment). The next day I realized he meant that I had started my blog four years ago and blogged, tweeted, Instagrammed, facebooked (may not be words but I think they fit) my ass off, and things started to happen. If I sound like I am tooting my own horn, I kind of am. All those familiar with me know that I don’t have a problem with that. Those familiar with me also know that I haven’t always been this comfortable with myself, my looks or my accomplishments. …and that is the purpose for today’s tale.

For anyone feeling overwhelmed with their life and their choices, for anyone who doesn’t like their reflection, for anyone who hates their hair, I am here to tell you, once you decide to live your life your way, good things start to happen. To be clear – living your life your way does not mean that you become a narcissist and believe the world owes you everything ‘cuz honey – the world doesn’t owe you one thing.  You gotta be kind and conscience of others. You gotta. What I mean by living the life you want is this – you know that little voice that tells you “go try that”, or that feeling of fluttering you get in your gut when you think of that certain something? It’s time to give it a try, and remember to be patient. Trust me, I know how difficult patience can be. I came across a great quote a few years ago that fit my perspective on patience “Why is patience a virtue? Why can’t hurry the F*!K UP be a virtue?”. Trust me, be patient and accepting. Embrace and cherish the little moments and soon the bigger moments will present themselves to you. I don’t know why or how, they just do. *Oh, when what you want doesn’t arrive when you want it to, DO NOT see this as a shortcoming and do not let it define you. EVER.

Thank you to all my followers, my friends and my loved ones for your support and honesty over these past four years. I wonder what year 5 is going to look like? From the look of the past four years, I got a feelin’ it’s gonna be FAB!

 

Beauty, Business, Hair Care, That girl in the red coat, Uncategorized, Women

…knowing is half the battle

So, it happened again. I had a Rep. come in, actually, just show up out of the blue. No appointment. No phone call. No email nor a text. Oh yes, and it was on a Friday afternoon. Nothing makes me feel like I am a valuable customer than a total disregard for my time. As they waltzed through the door exclaiming that they had new products to show me that I MUST HAVE!, I let them know that I didn’t have much time to chat, because I didn’t know they were coming. …sadly,  the hint was not taken. “Oh, it’ll just take a minute!” ….hmmm, only a minute to tell me about a new product line…must not be much of a line if it only takes a minute to tell me about it. Long story short, after a quick overview, I was told it was fabulous and one of a kind. I thanked my Rep. for their time and let them know that we weren’t looking to bring in a new line until at least March, and that when we do bring in a new line, I need it to be different, to offer a product that no other line offers. It was then that my Rep. put their foot in their mouth. “This line is different! I would hate to see you miss out on this and be left behind. No other line offers a BB Cream for the hair!”. “Actually” I said, “there are lines that offer a BB Cream…” and before I could name them I was told with a laugh “I don’t think so. I think you are mistaken.”.  …sigh. It was at this moment I gave my Rep. a crash course on P.K. (product knowledge), that AG Hair was one of the first to bring a BB Cream for the hair, over 2 years ago – it’s actually named BB Cream. Soon after Schwarzkopf followed suit with their BonaCure Moisture Kick Beauty Balm. Needless to say, my Rep. had nothing to add.

 

I cannot tell you how many times this has happened to me. A Sales Rep. coming into my shop, guns blazing about a new product, with no appointment or call made, interrupting my time and my answers for that matter. The worst part? Their lack of product knowledge, not just about their “new product”, but of the other products out there that may be the same or comparable. So today, my tale contains a little list for the Sales Reps.. Don’t get me wrong, there are some FABULOUS Sales Reps. out there and I am blessed to have some of them. Appointments are made and kept, texts and emails are answered, orders are taken care of, proper product knowledge is given and many friendships have blossomed. If the above description doesn’t ring true to you, this list is for you. You’re welcome.

  • make an appointment and keep it. If possible, make the appointment for the same day and time each week or biweekly. Trust me, your Salon’s will appreciate it and it will make your job easier.
  • if you cannot keep your appointment, let us know. Text us. Send us a message via Facebook. Tweet us. SnapChat us if need be. In this day and age, there is no excuse for a no show.
  • when you have a new product to show us, let us know ahead of time. There are many times I do not have extra help in the shop, so if a customer comes in, they take precedence. If you want my full attention, let me plan my schedule so I can do just that.
  • when presenting your new products, it helps to have them with you. I understand that many companies do not offer samples like they used to, but a tester helps. So I can smell the product and actually try it, feel it and play around with it, even if it’s for a minute. I cannot sell what I do not see, or know for that matter.
  • THIS IS A BIGGIE!!! when telling me about the new products, give me a reason to retail them. The majority of the time all products are seen as Salon tools or back bar items. Yes, we are in a Salon. We are also in a retail environment, which can be the bread and butter of a Salon. Sell me the value of the product, so I can in turn sell it to my customers and the Salon’s clientele. ….pssst…the more I retail, the more I order and in turn, the more you make. Just sayin’.
  • never assume you know everything about products. When you are told that another line has a similar product, the proper answer is “Oh. I hadn’t realized. Can you tell me about it?”. TIP! – laughing and telling me I don’t know what I am talking about or telling me I must be mistaken insults me a little and makes you sound like one of the mean girls from high school and makes you look like an ass. Plain and simple.

 

Here’s the deal. If you are a Sales Rep., you gotta know your competition. You gotta. Educate yourself on the other product lines out there, not only to increase your sales but to save yourself the embarrassment of having egg on your face.

 

Timing

That Girl in the Red Coat