Beauty, Business, Fashion, Hair Care, That girl in the red coat, Uncategorized

Taking a Tour

June 17, 2014 That Girl in the Red Coat Leave a comment

On June 2nd., yours truly took a little tour to The Cambridge Mill in Cambridge Ontario to attend the Spring Trend Tour show sponsored by Joico and Piidea Direct. Inspiration was promised and inspiration was delivered…from the choice of venue to the artistry displayed on stage.

I arrived to warm hospitality from the staff at the Cambridge Mill, hot coffee and a glorious view while waiting for the show to start.

The view from The Cambridge Mill

Once at my table the music pumping, the lights flashing, I knew I was in for a treat. The show began with a student competition and let me tell you, these students GOT IT! Great styles and structure to the cuts and creations and color. I cannot wait to see what the future holds for these young stylists and their clients.

Yep! Created by students!

After the student competition we were treated to some great cutting and color techniques using Joico and ISO color from Marc Galati and Darci Armstrong. True professionals and artists, who touched on all aspects of having a client in your chair, from foil placement, understanding your client, helping your client achieve their desired look and in my opinion the most important, making sure that you sell your client the proper products to protect their investment in themselves.

Marc Galati

Darci Armstrong

After a scrumptious lunch that included the best ever beet salad I ever had, wraps, sandwiches and tasty treats for dessert we were in for a real treat. Monika Lombardi took the stage with her creations for the gents of all ages. It was a wonderful addition to the show as, for those of you who follow my Salon Tales, our gents do not get enough attention and they are a huge market that needs more attention. Great barbering techniques were displayed and taught by Monika, as were styling techniques. Monika gave a step by step walk through of each technique she was utilizing. Another true professional and artist. I cannot wait to see what the next trend show will bring!

Monika Lombardi

All the creations

For those of you looking to change it up at your Salon, or are thinking of dabbling in more vibrant colors and creations, I recommend Piidea Direct and Joico. To be clear, I am not receiving any type of stipend. The reason for the recommendation? I am a manager of a Salon and retail shop which means I am also a customer. I am a customer that needs product, color and support and I receive all three from Piidea and Joico. Free education, support 24/7, samples for our back bar and our clients, even complimentary retail bags for our clients and customers…and awesome Sales Reps., like mine.

Melodie Hergott – Sales Rep Extraordinaire! …and yours truly.

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Great Expectations

May 4, 2014 That Girl in the Red Coat Leave a comment

Spring is upon us. Yes, I know Mother Nature is taking her sweet time welcoming Spring across the threshold, I assure you, Spring is in the air. Every year, around this time is when it begins. Ladies and Gents are looking to brighten up their lives and change it up a bit after their Winter hibernation, and usually the change begins with their hair, usually with the holy trinity of hair – a new cut, a new style and a new color. Today’s tale is to help you and your stylist make the transition to the new and improved you a positive experience, where the only tears shed are tears of joy.

We’ve all been there. Flipping through our favorite fashion magazine or surfing the beauty pins on Pinterest and at long last, our lifetime search for the perfect hairstyle appears in front of our eyes. The clouds part, the sun’s rays illuminate the image before us and in the distance we hear the faint echo of the angel’s singing. We run to the nearest Salon, the picture that the heaven’s bestowed on us in hand and burst through the door exclaiming “I want my hair to look like this!”. First things first…unless you are Jennifer Lopez, you will not look like Jennifer Lopez. We can help you have hair that looks like her hair (with an investment of some hair extensions), we cannot make you an exact replica. For those familiar with my Salon Tales, you know I have told you that when you want to change your hair it is always best to bring a picture (a color picture) with you to your appointment. This being said, you have to remember that the picture is a guide line for the stylist, they may not be able to achieve the exact color or cut you desire – hence why honesty on your part and a proper consultation by your stylist is key. Being me, I have compiled a little list for you all, a guide line of sorts;

– when looking to change your hair color, be prepared that the color you desire may not be able to be achieved in one appointment – if you have been using box dye to achieve your raven black locks and have now decided you can rock the golden tresses of Khaleesi, no amount of dragon fire will make that achievable in one appointment.

– many …not all, but many of the women you see on the pages of your favorite fashion magazine are wearing extensions, either for length or volume or both.

– ALL the hair styles you see have one thing in common – PRODUCT. To achieve volume, hold or texture, you must use styling products and styling tools. *Many styling products that are created to help you achieve volume are thermally activated – you need to use a hair dryer for the best results.

– always let your stylist know if you have been using a box dye at home. There is no judgement – the stylist needs to know that there is a possibility of the color going a little funky. When the stylist is aware of what they may have to deal with, they can mix the color accordingly to achieve the desired result, or as close to it as possible.

– when looking to change your hair style, ALWAYS ask the stylist how much daily effort it takes on your part to keep up the style. Find out if you need to have a flat iron to achieve the desired look, or if you need a pomade and a hairspray. * In my decade of experience in Salon Retail many times the cut and color given were spot on, at the Salon. Unfortunately the stylist at the Salon the customer went to never explained how to style the new ‘do, nor was any direction given on what tools, styling or otherwise were needed.

– REDS. One thing you must know if you are going to color your hair red. It will fade. No matter what you do, it will fade. The red molecule is too big to properly penetrate the hair, so it will fade the quickest. Reds have the most upkeep, so if you like to go to the Salon every 8 – 10 weeks, red may not be the color for you. * Sulfate free shampoo’s can help retain the vibrancy of your reds a little longer – Joico Color Endure is now sulfate free.

*** NEW ADDITION to the Joico Family – Color Infuse Red – a color depositing Shampoo and Conditioner to bring the life back to your fabulous red tresses!

– many of the vibrant colors tend to fade quicker than the other shades. Healthy Sexy Hair has an awesome product to help keep your vibrant locks bright – Reinvent Color Care Top Coat. This gem is suitable for all hair types. It is a clear coat for your hair – think of a top coat for your nails – this product is a top coat for your hair color. It also gives a boost to the color in between services by adding more gloss and sheen.

– you will have regrowth. The hair color penetrates the hair, not the scalp. Once your hair begins to grow, you will have a line of regrowth. If regrowth bugs you, or you don’t have the time for root touch ups every 3 weeks, there are many options open to you. One of the most popular is the Ombre or Reverse Ombre….or, like yours truly, have blonde on top and dark underneath so when my roots come in it looks like it’s on purpose….smoke & mirrors baby….smoke and mirrors.

– pixie cuts are great, I have had every imaginable pixie cut known to man. A pixie cut, although short requires maintenance and product, something to think about if you are just a wash & go kind of girl.

– for my Gents – there are great hairstyle options for you today. Most require a little time and effort on your part, so if you are like your female counter parts and do not want to fuss with your hair, the New Side Part may not be for you.

– another for my lovely Gents – your beard and your moustache require a little attention and product as well. American Crew has a great product line for shaving and facial hair maintenance – American Crew Shave.

One last little bit of advice. If you are feeling the need to change your hair, or your hair color, be sure it is your need. Changing your hair or yourself for that matter, for any one other than yourself, will always end in tears and frustration. You will never be happy with your reflection because it is not the reflection you want. Hair color mishaps can be corrected, hair will grow, clothes can be returned or given to charities. A broken spirit or lack of love of your reflection is not as easily repaired.

Everyone has their own definition of beauty. Be your own kind of beautiful.

Beauty, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Not your usual Top Ten list

March 25, 2014 That Girl in the Red Coat Leave a comment

Everywhere you look, on facebook, on twitter, on Pinterest, even on the cover of the magazine’s at the express check out, everyone seems to have the newest idea or the newest “how to” for your “best hair day EVER!”. Granted, some of these idea’s are quite useful and helpful. Many, sadly are not. There are no miracle cures for split ends, there isn’t a 10 minute technique to make a brunette a platinum blonde, and sorry to burst your bubble – your hair will not grow 2 inches in 2 weeks – no matter what product you put on your scalp. Over the past weeks many customers have wandered into the shop with the same question “Do you have something that will fix this?”, as they point to their head…or hat depending on the damage done. I have seen women with hair that looked and felt like straw. I have seen women who’s hair felt like wet cotton – although their hair was dry. I have seen women with patches of singed hair. I have seen women, that their hair had so many shades of gold and orange their head looked like a paint swatch. As always, my aim is to educate and enlighten, so, being me, I have compiled a list. A “Top Ten of what not to do” list. You’re welcome.

1 – If you want to be the blonde bombshell that you have always known was inside you, do not attempt this at home. I know the box shows you that a brunette became a platinum blonde – trust me, it’s not gonna happen. Save yourself an evening locked in the bathroom and go to the Salon.

2 – Coconut oil smells terrific and has many health benefits. One thing it is not is a thermal protectant. *Unless the package states it is a thermal protectant and meant to be used with a flat iron, DO NOT use any oil on dry hair and then proceed to use your flat iron. I want you to picture a hot frying pan…what happens when you add oil to it? Exactly. See my previous post –

You should hear sizzle at the stove….not at the vanity

3 – Split ends are a result of damage – from being too aggressive with the brush while trying to rid yourself of tangles to over processing your lovely locks. The best way to keep those pesky splits at bay? Go for a trim every few weeks. Before you faint – get out your smelling salts – I am not saying get inches chopped off. Ask for a baby trim – literally millimeters trimmed off…or 1/8″ for my non metric beauties.

4 – There isn’t any product on the market that will make your hair grow inches in weeks. There are some products out there that state you will notice 1 – 2 inches of growth in 6 weeks…that is the usual amount of growth for anyone in good health.

5 – Toner is not a magic potion found in a magic bottle.

6 – Purple Shampoo/ Blue Shampoo will rid your lovely blonde or silver locks of the yellow/brassy tones that blondes/silvers pick up due to product build up, pollution and nicotine. Purple/Blue Shampoo will not make you more blonde. If you have colored your hair and you now look like the great pumpkin, no amount of shampoo will make you blonde. Time to call the Salon.

7 – Plastering your teen daughter’s head with hairspray will not stop her oily scalp. I don’t know who thought this one up. Oily scalp is common for teens, boys and girls alike. It is hormonal. Senscience Specialty Shampoo, Joico’s Daily Care Treatment Shampoo, RUSK Sensories Purify Shampoo and AG Peppermint Wash are terrific shampoo’s to help oily scalp conditions.

8 – A professional stylist would never tell you how to color your hair. Until the color is applied, there is no way of knowing how that color is going to process on your hair – something to remember the next time you are told “oh yeah…just use this and that and you’ll be fine”. …I know it happens, the stylists in my Salon are booking color corrections because of so called “professional” advice.

9 – Unless you have natural wave or curl in your hair, you need to use a curling iron or get a perm to achieve tight, bouncy curls. No amount of curl activating cream will make your poker straight hair curly. You may achieve a slight kinky wave from the product build up, but if ringlets are what you desire, you will need some mechanical (curling iron/wand) or chemical help (perm).

10 – Most conditioning treatments have done all they can do in 20 minutes. Leaving them on overnight has no added benefits.

I know I said this was a Top Ten list, I do have one more very important addition…throwing the flat iron is never a solution.

Beauty, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Telling Tales

March 17, 2014 That Girl in the Red Coat 3 Comments

It was two years ago today, after circling my dining room table a few dozen times while looking at my home computer out of the corner of my eye, that yours truly sat down at our home computer, typed “wordpress” into my Google search engine and hit enter. I selected the link to the wordpress site. My mouse hovered over the “sign up and start publishing now” icon. I had to keep taking my shaking hand off the mouse, I was terrified I would click and start publishing before I was ready. I was terrified to begin, what if no one reads it? What if they all think this is stupid? What if I am not a writer? What if this is all a waste of time? After what seemed like an eternity, I decided to stop listening to the shouting voice of fear in my mind and to listen to the ever present whisper of hope. I took a deep breath and began. I am so happy that I did.

As I was finishing my ‘do for the day with Joico’s Power Spray (my new FAV!), I found myself thinking of that morning two years ago, and began to say thank you to my reflection. I actually welled up a bit. Yep, there I was talking to my reflection, can of hairspray in one hand, tissue in the other. No need to call the white coats, I was having a moment. A realization of how far I have come since that morning. I like my reflection. I think I am pretty. I feel beautiful both inside and out. I am proud of myself and am confident in my abilities. Now when I have an idea or want to try something new, hope shouts and fear whispers.

If I had listened to fear that morning, I would not be a guest blogger for http://www.salonmagazine.ca , I wouldn’t be a contributing author for http://www.hairstyle-blog.com , I never would have been invited to the Contessa’s. If I had let my fear make my decision I wouldn’t have all the fabulous connections on Twitter, many who inspire me or make me laugh on a daily basis. I wouldn’t have my lovely laptop on which I tell my tales – a beautiful birthday gift from my husband and daughter, because they believed in what I was doing. I wouldn’t have had all those evenings of bursting through the back door exclaiming to my husband and daughter about the retweet or follow I received from some pretty snazzy people, or the utter excitement to share a published article with them. If I had listened to fear, I wouldn’t have been able to show my daughter that her mom was published on not one, but four websites. I wouldn’t have been able to prove to her…and myself, that hard work, taking a chance or two and faith in yourself pays off. If I had let fear control my decision I never would have found people like myself – people that celebrate each other, people that want to raise each other up and help each other out.

In celebration of my 2nd Anniversary, I have a wish. A wish that you will find your passion, that you will chase your dream, that what was once lost will be found, that your shouts of fear will be silenced and your whispers of hope become the song you sing in your mind and in your heart. More tales are on their way Beauties. Thank you for your support. Thank you for sticking around when tales were few and far between. Thank you for the love.

Beauty, Business, Hair Care, health and wellness, That girl in the red coat, Uncategorized

Getting some Structure

January 20, 2014 That Girl in the Red Coat Leave a comment

At least once a day I have a customer/client looking for a product that is either paraben free, vegan, sulfate free, cruelty free, or all of the above. If you are looking for all of the above, let me introduce you to a new line brought to you by the Beauties at Joico. Joico Structure. A beautiful line that is not only sulfate free, paraben free, cruelty free and vegan, it is also free of any silicones, animal derived ingredients, artificial colors and dyes and is Gluten free.

The Cleanse (shampoo), the Condition (conditioner) and the Renovate (conditioning treatment) are created for all hair types. This trio strengthens the hair which in turn makes it more resistant to breakage, repairs existing damage, can protect the hair color vibrancy by 85% and leave the hair soft and shiny.

Structure offers an array of styling products for all hair types and demands, from smoothing to volume to frizz control. The following products are products that have been and are being used by yours truly.

Structure Beach Texture Spray

This little beauty smells wonderful and adds great texture to your hair. It offers a medium hold, a light matte finish (no shine), can be used on damp or dry hair and you can use it with your dryer or air dry if you prefer. A great styling product if you are trying to achieve a loose wavy, just left the beach look. I have used it as a root lift when I wanted just a little volume.

Structure Define Lightweight Shine Wax

For anyone who loved Joico Brilliantine or Senscience Pliable Shine – you are going to LOVE this. Define offers a light, flexible hold with tons of shine – without weighing down your hair. Great for separation and texture. Offers great control for dry, frizzy, unruly or coarse hair yet light enough for fine hair….and it smells divine! Can be used on damp or dry hair. I found the best result came while being used on dry hair.

Structure Animate Bodifying Styling Creme

This styling creme adds moisture and shine and strengthens the hair. It offers a soft hold factor that is great for all hair types and all hair lengths. *Excellent for fine hair. An awesome product for creating an array of styles, from smooth styles to volume. Animate can help reduce frizz on curls without weighing down the hair. It offers thermal protection while blow drying, and offers humidity resistance all the while leaving no residue or flakes on the hair. To be used on towel dried hair before blow drying. *This product smells good enough to eat…but don’t eat it…save it for your hair.

For more info. on these and all the Structure products, take a peek at their website http://www.structurehair.co.uk

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized

It’s easier than you may think

January 13, 2014 That Girl in the Red Coat Leave a comment

It’s January. For the most part January is known as a slow period for Salons…picture a ghost town with a tumble weed tumbling down the middle of a dusty road. Today’s tale is for all the Beauties of the Salon industry, from the apprentices to the Salon owners. I am here to tell you that January, well, every month for that matter can be highly profitable from retail sales to waiting lists to get into the chair. How do I know? Well, I book appointments for our stylists and personally add names to our “call if there is a cancellation” list, and I see the rewards of retail, from profit for the Salon to smiling faces from our clients who now have the proper products and tools to achieve their new ‘do in between each pre-booked appointment.

A successful Salon is easier than you think. It really is. *To be clear – just because I said it was easy doesn’t mean that some consistent effort isn’t required. The most important aspect to a successful Salon as I see it begins with management. As Salon owners and managers we must be consistent with every aspect of our position, be it dress code, scheduling, payroll, inventory, employee relations, even how we answer the phone. We, as managers and owners need to set the pace, we need to set the example to adhere to. If we are not following dress code, how can we expect our staff to? If we wander in 20 minutes after the Salon opens with no call or reason why, how can we write up our staff for being late?

On any given day at our Salon, you will find me taking inventory, placing orders, talking to the reps and selling products to our clients and our customers. You may also find me looking up a product on the internet for a customer to either find her something I sell that is comparable, or to find a local Salon that sells that product so I can help her find it. You will also find me washing the floors, or dusting the retail products on our shelves, or taking out the garbage, or sweeping the floors or folding the towels. Hence why at our Salon we work as a team, because I do not ask one thing of my staff that I would not do myself.

Being me, I have compiled a little list for you. Seriously, it’s easier than you think.

– Pre-booking appointments is a must. Many stylists are shy about asking to pre-book. They don’t know how to bring it up. Next time your client is paying for their service, try this “Our total today is $100.00. Would you like to make your next appointment for 5 or 6 weeks from now?” – it’s a question that yes or no will not suffice as an answer, it gives you and your client a chance to have a conversation about their next appointment.

– Pre-booking shows your clients that your time and their time is valuable. It shows your clients that you want to be sure the love affair with their hair continues. It lets them know that you do not want to have to turn them away because you are booked.

– Make retail a part of your service. Think about it. While you are drying your client’s hair I am sure you have heard “That smells so good!” about the product you have used in their hair. A perfect time to tell your client the name of the product and to tell her you can have it put up at the front counter for her and she can purchase it as she pays for her service.

– For Salon owners hesitant to invest in retail – talk to your reps. Many times they can offer a small intro. package with a 30 days to pay policy. Many distributor’s offer a consignment program.

– Still hesitant to invest in retail? Remember your points programs! Many companies such as Joico, Matrix and Goldwell offer a points reward system and the great thing about that is you can redeem your points for retail product that you can in turn sell, either for full retail or a discounted price for your clients and customers.

– Keep your Salon clean. Keep your shelves tidy and dusted – no one wants to buy a product that has dust on it.

– Adhere to a dress code. Keep it professional. It is much easier to be taken seriously as a professional when you look like one. …I know your fuzzy boots are comfy-leave ’em at home. Ripped jeans are for the Bon Jovi concert, not the Salon.

– All staff and stylists must have their hair done. Come on people, you work in a Salon and their are brushes and flat irons at every turn. How do you expect to have a client trust you with their cut when your hair is a mess?

Being consistent in every aspect of your business will in turn make it successful. It will. I have the proof. I am the proof, as is our Salon/Retail team. Our head stylist books 2 months out. Our other stylists book 2-3 weeks out. My one stylist is returning from a maternity leave in 6 weeks and is already pre-booking appointments. Our retail revenue is very good. Awesome actually – as I am not the owner, it is not my place to tell you the exact dollar amount…but it is at least 70% higher than the industry average.

If you have a passion for hair and a drive for your business, keeping a plan in action and staying consistent with that plan, you will have a successful Salon every month. It’s easier than you may think.

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women

Balancing Shampoo can only do so much

December 9, 2013 That Girl in the Red Coat 2 Comments

At least once a week I seem to have the same conversation, with a new customer or with one of my regular customers or a client from the Salon. It usually goes something like this… “since I have had my baby, my hair just isn’t the same”, or “ever since I started this new medication, my hair isn’t the same”, or “how is it that my Mother is sick, but my hair is the hair that is falling out?”. Hormones, medications and stress can and will affect your hair growth cycle, unfortunate but true. It’s okay. It will be alright. Step away from the kitchen scissors and your hand held mirror, step away from the phone to make an appointment to chop off all your hair since all hope is lost, for all hope is not lost. A little knowledge goes a long way, and being me, I always want to educate and enlighten.

For my new moms out there – first and foremost – you rock! You do. Being a mother is the toughest job in the world, the most rewarding, still the toughest. I am here to tell you that it is okay to be upset that your pregnancy changed your figure and your body. I am here to tell you that every new mother, I mean EVERY new mother has had that moment when we look in the mirror at our once shiny tresses that are now matted and tangled and feel like “What’s the use. My hair will never be the same”. I am here to tell you that yes, your hair may never be the same, but it can be just as great, or better. First of all, be patient. Your hormones are all over the place as is your diet because you are a little busy with your new bundle of joy. Usually after 6 months your hair will start to behave itself again. If not, ask your stylist for an appointment for a consultation, to go over the issues you are having with styling and managing your hair. You may just need a trim, or your color freshened up. Sometimes a conditioning treatment does the trick…Joico’s Kpak Revitaluxe…you’ll hear angels. Also, have a chat with your M.D.. You may be low in certain vitamins and a vitamin supplement is all you need.

As for medications, many can affect our hair and the growth cycle of our hair. Yours truly is on thyroid medication and when my levels are off, so is my ‘do. The texture of my hair changed, my hair took color in a totally different way and a little thinning happened for a while.(always the hair, never the hips.). Once my M.D. & I figured out what dosage was best for me, my lovely locks returned. I also, much to my chagrin, changed the way I was eating. Lowering my caffeine…yes lowered…lets not get silly, cutting out the junk, like pop and chips and eating well has helped my hair, my skin (and my ass). When starting any new medication, ask your M.D., nurse practitioner or pharmacist about possible side effects, about changes in hair or skin. Many medications are going to affect our hair, but if you know that your medication will affect your hair, you can start preventive maintenance on your lovely locks. * Always let your stylist know of any changes in existing medications or if you are on a new medication – it could alter your color/chemical process.

When a loved one is ill, it is more stressful than when we are the ailing patient. As for stress, I wish I had a better answer for you. Stress is a bitch. Yeah, I said it. It is one of those things in life that likes to pop up at the most inconvenient times. Not only can stress make you yell at your purse when you drop it in the driveway or have a argument with your hubby over the difference between “beige” and “natural beige” sheet sets, stress can also interfere with the growth cycle of your hair. When we are stressed, one of the things our bodies will do is produce more testosterone which in turn the body turns into DHT (dihydrotestosterone) which is a major component in hair loss/ thinning. I am not going to tell you “so, don’t stress so much”, because, well, that makes me sound stupid. What I will tell you to do is to try not to stress as often. Take a look at your day and choose your battles accordingly. Your mother is ill – you can’t fix that. Give her your love and support and a few giggles. Your hair is starting to fall out – this can be fixed. Got one word for you – Nioxin. Check out their awesome website http://www.nioxin.com . Psstt… Mario Lopez is their new spokesperson…he is nice to look at…actually… after looking at Mario I bet your stress level drops.

I have been a new mom, I have gone through the hair woes of medication interactions and have had the stress of ill loved ones. One thing I know for sure is once you begin using the correct professional salon hair care products, although your hair may be different, you will once again love your hair.

Beauty, Business, entertainment, Fashion, Hair Care, That girl in the red coat, Uncategorized, writing

The Contessa and the Castle

November 13, 2013 That Girl in the Red Coat 1 Comment

Today’s tale is one of a personal nature. Today’s tale is for all the Beauties who are chasing their dreams and feeling like they are on a treadmill. Today’s tale is to reassure you all that when you follow your passion and listen to your own voice, the path towards your dreams will reveal itself to you. On November 10th. 2013, yours truly had a moment. Actually, more like 100 moments. The powers that be and my lovely rep. Melodie from Piidea Direct shone a light my way and invited me to attend the Contessa’s. – for those of you not blessed to be in the Beauty Biz – being invited to the Contessa’s, in my eyes, is like being invited to the Academy Awards.

First of all…HELLO! I was invited to the Contessa’s! Second…I was to stay at the Westin Harbour Castle….Hair, Beauty, Contessa’s and a castle…oh my! It was also my chance to meet the online editor of www.salonmagazine.com – Jillian Wood – a woman for whom I will be forever grateful, for she noticed my blog and in turn asked if I would share my Salon tales on their website – a day I will always remember and cherish. (little did she know that I every time I read Salon magazine I would say to whomever would listen “one day maybe my blog will be a part of this magazine”.). Jillian – Thank you.

We arrived mid afternoon to a warm welcome from our valet. (I highly recommend valet service – for $10.00 more your vehicle is taken care of and you don’t have to walk a Toronto city block in stilletto’s.). Check in was a breeze and all the hotel staff were very professional and helpful. Warm welcomes and smiling faces at every turn. Fast forward to 5:30 p.m.. As I rode the elevator down to the lobby I couldn’t help myself and contain my giggles. As the elevator doors opened, the smell of cologne, perfume and hairspray filled the air…I was in heaven. At every turn I could see great shoes, beautiful dresses and ensembles and the most awesome hair styles. It was living and moving art in motion. I had arrived. I was surrounded by men and women who got me, who loved hair, who got giddy over a new curl or styling technique. I was surrounded by men and women who saw the beauty in the abilities of their fellow stylists, managers and educator’s, and celebrated it. I was honored to be seated at the ISO table, right up front with a perfect view of the main stage. (moment number 55…but who’s counting).

The award ceremony was filled with cheers, music and great stage shows, my words cannot do it justice. Check out http://www.salonmagazine.com to see the webcast brought to us by CND Vinylux. After the celebrations ended at “The Castle” as I like to call it, a new celebration began at Brassaii night club for the after party. As for the after party…well…what happens at the after party stays at the after party.

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women

What does this do?

October 27, 2013 That Girl in the Red Coat 3 Comments

A woman comes into the shop, picks up a can or a tube, looks at it puzzled, then asks “What does this do?” – a phrase I hear everyday. There are many styling products out there that look similar but are quite different. The packaging and the color of the pomade you just picked up may look like the paste your stylist just used but it is quite different. The can of hairspray may be the same shape and color of the thermal setting spray your bff uses, again, it is quite different. Being me, I have compiled a list, a “what it does” list if you will, with some examples, so you have somewhere to begin. * Almost all Professional Salon hair care lines will offer each of these products.

Mousse – A great product for all over volume and hold. Some mousse will foam up like whipped cream when dispensed (metal can), – Joico JoiWhip. Others, Liquid mousse for instance, will have a more watery consistency and pool in your hand (plastic bottle) – RUSK Plumping Mousse, a great option for baby fine hair. *Best results on towel dried hair, followed with blow drying

Root Boost – To be applied directly at the root to add volume – gives lift at the root alone. Root Boosts are in spray format, some foam – BIG SEXY Root Pump, some liquid, NIOXIN Root Boost. Both work well, it comes down to personal preference of a foam or a spray. *Best results on towel dried hair, followed with blow drying.

Gels – A very versatile product. Great result on damp or dry hair – depending on the style/look you are after. Gels can be used on towel dried hair for volume and control while blow drying, or on dry hair for a more slicked back look or for control for a more funky style. Gels can be an awesome tool for roller sets as well. Usually available in medium – JoiGel Medium and firm hold – AG Hard Gel, and some to offer a shine factor. *If you have darker hair, look for the product to say non flaking, like KMS HAIRSTAY Styling Gel & QUANTUM FixGel.

Shaping/Styling Sprays – A hairspray that comes in aerosol and pump format that comes in 3 hold factors, (Aerosol) soft – AG Aerodynamic, medium – Sebastian Shaper, and firm hold- Goldwell Magic Finish. (Pump – Joico JoiFix Medium). A workable spray = able to brush and restyle your ‘do as needed without giving yourself a beehive or a breakdown. * A firmer hold can get too sticky if too much is applied, so if you like to brush your hair throughout the day, stick to a soft to medium hold.

Finishing Sprays – A hairspray that is exactly that – a hairspray to be used to finish off your style. A firm hold – Joico JoiMist, or an Ultra Firm Hold – BIG SEXY Spray and Play Intense. These sprays are not as workable and can tend to get sticky when too much is reapplied. Available in aerosol format (see above) or pump – Joico JoiFix Firm or Matrix Finishing Spritz. ** Joico’s newest addition – Joico POWERHOLD is a very versatile hairspray – it is a finishing spray with a hard hold factor that can be brushed through and the hair restyled without a sticky residue or matted mess, and offers 72 hour humidity resistance. ***Some offer a shine factor such as KMS HAIRSTAY Maximum Hold.

Wax – A great styling agent for sculpting certain styles. Waxes can offer great texture and definition. Some waxes offer a matte finish – American Crew Matte Wax, some offer shine – AG WAXX- the label will always state the hold factor and shine factor. Most waxes will appear hard in the container (not liquidity – is liquidity a word? …sounds good to me).

Styling Glue – Exactly that. A styling glue for the hard to hold style, think Mohawk circa 1982. Joico Ice Spiker is the best I have come across-holds up in a hurricane.

Clay – A medium hold styling product. Offers a matte finish – Sebastian Craft Clay. A product that looks and feels like, well, clay. Quite workable and best for shorter styles. * Hair Paste is very similar to Hair Clay, has a firmer hold factor and matte finish – KMS HAIRPLAY Molding Paste.

Pomade – A pliable/workable styling product. Usually a watery consistency – d:fi d:tails Pomade. Great for separation and slicked back looks. Most pomades have a high shine factor, so a little goes a long way. Use too much and you could end up looking like Danny Zuko.

* Pomades/Clays/Waxes – all mimic each other – it really comes down to the hold factor/shine factor you are looking for and how you feel about products in your hands. Pomade/Wax tend to be a little more sticky, Clay tends to be more dry.

Thermal Sprays – A spray that offers thermal protection while using a blow dryer or flat iron. Available is aerosol – bain de terre Magnolia Spray, and pump bottles – Redken #11 IronShape, GOLDWELL Sleek Perfection & Quantum Heat Shield. Some thermal sprays offer a shine factor and offer little to no hold factor.

Thermal Setting Sprays – A spray that is to be used to help set a style, such as curls or an updo – Matrix Biolage Thermal Setting Spray. Most thermal setting sprays will offer a medium to firm hold factor. An awesome tool to use with hot rollers or a curling iron to keep the curls all day. * Not recommended to be used with a flat iron.

Shine Spray – a great addition to any vanity. Shine sprays will add shine to your ‘do. Shine spray do not have a hold factor, their job is to add shine. Some shine sprays will offer thermal protection – SOMA Prism & bain de terre Glossing Spray.

Cuticle Sealer – A serum to be applied to towel dried hair (for best results) to tame frizz and flyaways and lock out humidity. Offers a low shine factor and thermal protection – SOMA Solace.

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized

Step away from the scissors and listen for a minute

October 17, 2013 That Girl in the Red Coat Leave a comment

“This is not what we discussed. Look at my hair! What am I going to do? I can’t go to work looking like this!”. – you are picturing a woman right now, aren’t you? Yes, most people picture a woman uttering these phrases when she has received a bad hair cut…and that is the first problem. Women are not the only ones that suffer from bad hair days and bad hair cuts. Our lovely gents do as well. Actually, in my experience, men seem to be the victim of bad a hair cut/style more often than women. For some reason, many stylists seem to think for their male clientele. A gentleman comes in looking for a new style and ends up walking out with the same cut his father gave him sitting in the kitchen with the #1 guide…when he was 4 years old.

As you know, I manage a retail shop/salon. I have many men come into the shop for their hair products, from KMS HAIRPLAY Molding Paste to d:fi molding cream. Some of my lovely gents like to spike up their hair with Joico Ice Spiker and some like to slick it back with American Crew Firm Gel. Some gents like a bit of shine – SOMA Prism spray is a great choice -no hold, just lovely shine, and some like a matte finish – AG STUCCO is great and a big seller. What all my lovely gents have in common is they want to look good. They want to look professional and creditable in their profession – from Welder to Physician. What they don’t want is the “Charlie Brown” head, or as mentioned above, the cut they had from dear old Dad.

Many times, unfortunately, men come into the shop asking me “Do you sell clippers?” – they ask this because they feel their only option is to shave their head because they just cannot face another bad cut, or having another stylist not listen to them when they tell them what they don’t want their hair to look like. I know, believe me, I know that clients/customers do not always explain themselves very well. It is our job, as managers, owners and stylists to take the time to be sure we understand what it is our clients/customers want. When the gentleman in your chair says he wants it short – ask him how short. Place your fingers on his head as a point of reference if need be – every stylist has had a client that when they said take a few inches off, they really meant half an inch. What the client pictures as short may not be what you, as the stylist, pictures as short. You need to clarify. You need to be clear. You need to stop thinking for your client. If you are not sure of how to cut men’s hair, or you only know 3 cuts for our gents – pick up a copy of Canadian Hairdresser, or Salon magazine or hop on Google and go to http://www.behindthechair.com and check out the images and tutorials.

Think about this for a minute, I mean really think about it – what would happen if a woman sat in your chair with shoulder length hair and said she wanted something shorter and you gave her a pixie cut, because that’s what you thought she wanted and you thought that would be best…what would happen? A meltdown of Nuclear proportions, that’s what. When a woman is sitting in your chair looking for a change or something shorter, as a stylist, you may spend up to 20 minutes on a consultation, to be sure you know exactly what it is she wants, how she styles her hair at home, what products she likes to use on her hair and what she has done with her hair in the past. I believe our Gents are worth the time as well. Men are a key component to a successful Salon and retail business – they deserve our attention.

In my 20 years of customer service and in my 10 plus years in our beloved biz of Beauty, I know one thing with absolute certainty. Women may give you a second chance. Men will not, and honestly, when they aren’t being listened to…who can blame them?