beauty, Hair Care, health and wellness, music, parenting, That girl in the red coat, Uncategorized, Women, writing

My Dad, Meatloaf and me

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After 22 years, the retail gods have smiled upon me and yours truly has Saturday’s off from the Salon – a rare occurrence in our industry. At our shop I am needed more from Monday to Friday, as the owner is in the shop every Saturday if a customer service issue should arise. As I was running errands yesterday, the sunshine warming my soul, windows down, a fresh cool breeze blowing my hair out of my face, a song came on the radio that catapulted me back to 1977, Camaro’s, Meatloaf’s Bat out of Hell and memories of my Dad. Those of you familiar with my tales know of my musical references – My love of music comes from my Dad. He would blare Bat out of Hell with the windows down in the Camaro.(for a 7 year old driving past the cute boy’s house…this was a BIG deal). He would sing along to The Guess Who and Gordon Lightfoot. He would play me chords of his favorite Beatles songs on his guitar. He taught me the difference between Bach and Bachman Turner Overdrive.

I am going to give you all a little glimpse behind the curtain. Who I am today has a lot to do with my Dad. (to the rest of my clan…calm down…love you too…). You see, I was not your typical little girl. Sure, I played with Barbie’s, I would dress them up, have them pretend to go on dates. I would also pretend that they were beating up bullies and would get out my markers and draw a black eye on the receiver of the final blow. I didn’t like wearing dresses…unless it was my birthday or there was a promise of a photo op. (when I was little I firmly believed that a movie director would see me one day and say “finally…we found her”.). I was the kid who beat up the bullies or took down the kid hurting the neighbourhood cats. I was also the kid who slept with 20 stuffed animals (my protector’s from things that go bump in the night) and every so often went to bed wearing my housecoat and slippers in case there was a fire, I was prepared. I loved sports and was known to twirl after I scored a goal or hit a home run. I could go from Rocky Balboa to Dorothy Gale in 3.2 seconds…and my Dad never tried to change that. Ever. Even throughout my turbulent teens, hell, my early adulthood, he always gave me a soft place to fall. My Dad let me be whoever I had to be at the time. He forgave my anger. He let me have my anger without judgement. My Dad gave me the space and the time to find myself…the person he always knew I was, just that I had forgotten.

Whenever I am feeling a little lost, or can’t seem to get past a block in the road, I listen to Meatloaf. Yep. Meatloaf. With my headphones on and the tunes cranked up, unbeknowst to my Dad (until now), I am reminded of who I am. I am that girl who can do anything she wants, be anything she wants and am off like a Bat out of Hell.

beauty, communication, Hair Care, health and wellness, parenting, That girl in the red coat, Uncategorized, Women, writing

Deal with it.

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The last month has been a real eye opener, not only at the Salon, but everywhere I look, and with every conversation I have. Maybe the planets are aligned..or misaligned for that matter. Maybe it is due to getting the stupid cut out (hysterectomy). Maybe it is that I am on the cusp of my 42nd birthday…who knows. All I know is this, “If you don’t deal with your shit…your shit is gonna deal with you” (came across this a few months ago…and ain’t it the truth). From a woman who thought that becoming a blonde at home would be nice & easy and make her partner take notice, a woman thinking that a pixie cut was all she needed to make her boss see her worth for that promotion to V.P. of marketing and a woman thinking she had everything under control because she made a list everyday…I have seen it all. What did they all have in common? Masking the real issues…not dealing with their shit. No amount of box dye will fix the problems in the bedroom, or will take chocolate brown tresses to platinum blonde. A great hair cut may get you some attention, but a great head shot does not a great V.P. make. As for the list maker, sure, you may be organized, but as you check off “sew button on shirt”, your child may have hurt feelings that need mending. You checked off “pick up cupcakes” for the family celebration…but you weren’t present. “Pick up prescriptions” -checked off, listened to hubby’s response to how he was feeling – but didn’t really hear him. Ladies & Gents, I know of what I speak, for yours truly is the list maker. It took me almost 42 years, I finally realized, lists are great, for the grocery store, for daily chores. They are meant to keep your tasks organized – not your life. Big difference. HUGE.

Sorry to disappoint, I will not be sharing the personal tales of my own shit dealing with me – for not all the tales are mine to share and I respect the privacy of my beautiful girl and my lovely hubby. The purpose for today’s tale is to remind you, and myself to ease up, slow down, pay attention and be present. It is true Beauties – if you don’t deal with your shit…your shit is gonna deal with you – and your shit doesn’t care what time of day, where you are or who you are with…it’s gonna pop up and deal with you. So take it from me, it’s best to deal with it, what ever it may be. Shit ain’t always pretty – hence the fitting name – shit. It’s gotta be dealt with. It’s gotta be said. It’s gotta be hashed out, then it’s gotta be put down and left there. Not just for those you love, but for yourself.

– want to spice it up in the boudoir? Talk to your partner…sometimes renting a movie (nudge nudge, wink wink) is all you need to get new idea’s brought up…pun intended.

– if your partner thinks blondes are more fun, save yourself the cost of a color correction and buy a wig – trust me…they aren’t looking at your hair color… they’re not.

– want that new promotion? Get your credentials together. Put together a presentation about you and why they need you – not why you need them.

– when someone is speaking to you, listen to them. Really hear them. Put down your phone, look up from your laptop, mute the television and pay attention. If you aren’t listening, you can miss what is being said, and damage can be done, feelings can be hurt.

– when someone is ill or has a health issue – let them bring it up. They know what they are going through, they know how they are feeling. They do not need to be reminded of it, with every conversation.

– when your child wants to speak to you, stop and listen. It may be about the cute puppy they saw on YouTube or it may be about the funny thing their bff said. It may also be about how they are feeling about their reflection…pay attention.

 

As for lists, if you have to make a list, remember it is only a piece of paper with some things written on it. It will not explode in 10 minutes if all tasks are not crossed off by 2 p.m. …something I gotta remember.

 

 

 

 

 

beauty, communication, Hair Care, health and wellness, music, parenting, That girl in the red coat, Uncategorized, Women, writing

Hold Factor

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I really was going to tell a tale of hairspray and the difference between the level of hold, or hold factor different sprays have, alas, that will have to be another tale for another time. As I began to write about hold factors, I found myself thinking about the hold factor of people, emotions and thoughts we allow in our lives. …what can I say, I have had 4 cups of coffee and this is how my mind works. As you know, I manage a Retail shop/Salon. The Salon is a place that men and women come to  feel better about themselves, to improve their reflection, to find what was once lost. Some days, ours is a place of refuge from the pushes and pulls of their daily lives. It is their escape from whatever may have a hold on them that day – be it a sick child, an aging parent and more often than not, an escape from what they really think of themselves – or what they think they are supposed to think of themselves.

For those of you familiar with my Salon Tales, you know that I haven’t always been the confident, classy, sassy and a tad smart-assy woman that I am today. I have been the young woman who missed out on trips to the beach because I wasn’t “beach body ready”. I have been the woman who was afraid to leave the house without her make up on. I have been the mother feeling like a failure because I thought it was protocol to drop my child off at the Birthday party, not stay and stand in line for my turn at pin the tail on the donkey. …speaking of which, whatever happened to dropping your kid off at their friends birthday party and picking them up when the party is over?…back to the tale at hand. I have been the woman who was judged because her 3 year old daughter knew the words to Domino by KISS. I have been the woman who put her dreams on the back burner out of fear of judgement from those who told me that “as a mother, to be fulfilled, your children should be enough.”. – now I know that they were drinking their own  kool aid.   …wait for it…there you go.

Today’s tale is aimed at all the Ladies and Gents (yes Gents – men have hold factors too Ladies), to remind you that you are enough, that you are worth what ever you think you are worth – and only your opinion matters.

– For all the mothers out there – we are supposed to be in this together. If you are a stay at home mom or a working mom – we love our kids the same, we have the same worries and hopes for our children, we our mothers – no better, no worse. I stayed home with my daughter until she was 5 – that was a personal choice that worked best for my family. Never once did I shun the working mom – if anything I asked if she needed my help. An additional tale for your viewing pleasure;

Beware of yoga pants & ponytails

– Do you have a dream? Is there something you have always wanted to do, ever since you can remember? Then do it. As parents, the best thing we can do for our children is pursue our passions and chase our dreams. How are our children going to learn to dream if we don’t show them how?

– Go to the beach. Just go. Forget about being “beach body ready” and go and have fun. No matter what your weight or bust size – we all get sand in our suits.

– Unless your name is on the birthday invitation to little Johnny’s birthday party – you do not have to stay at the party. Trust me, the parents that frown when you drop off your child and ask “what time should I pick them up?” are wishing they had the guts to do the same.

– Ladies and Gents – let your spouses/partners choose the hair style they like, that they feel most comfortable with, that makes them feel desirable. It doesn’t matter how good you think a certain cut will look on them if it makes them feel ugly and inadequate.

– The above goes for stylists as well. Never let a stylist tell you what cut you should have. It is a stylist’s job to help you find the look you want, not tell you the look you want. If you aren’t sure about making a drastic change with your hair, don’t do it.

– I once read that “worrying is praying for what you don’t want” – remember that the next time you worry about the opinions of others.

– If you want to change your hair color – go for it.*at the Salon. Becoming a blonde was the best thing I ever did. It hides my gray’s and I do have a lot of fun …proving that blondes are NOT dumb.

– Introduce your children to music, from Mozart to Metallica. Music will open their minds and lift their spirits, no matter what the genre.

In the wee small hours of the morning, all that matters is what you think. All that matters is you have done your best and that you will continue to strive for better. All that matters is that you are kind. All that should be important is what you deem to be so. The only hold factor you should be concerned about is the hold factor of your favorite styling product.

beauty, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Sisterhood

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As I sit here in my 42nd. year in this earthly realm, I am still astonished at the treatment of women, by other women. In the past weeks I have seen women roll their eyes behind another woman’s back after telling her they “loved her new cut!” – in front of their daughter. I have heard women snicker about a woman following her dream of opening a business for herself – in front of their daughter. I have heard a woman call another woman a “ho!” because of her personal choice to leave her marriage – in front of her daughter. I have heard women bashing their teenage daughter’s choice of hair color – in front of their daughter. Ladies – just what do you think you are teaching your daughter about how to treat other women?

I have a daughter on the cusp of turning 17. I remember how difficult that age was…too old for some things, too young for others, feeling like no one “gets you”, wanting to be an individual yet still blend in enough not to be centered out, figuring out who you are and who your friends are, all the while trying to keep your hair perfect and your mascara from flaking in case “that boy” walks by and happens to say “Hey” to you for the first time. As mothers, we need to remember these things. Today, there are pressures our daughters are having to face much earlier than we did. Case and point – when I was 10 I liked the way Barbie looked –  today at age 10 girls are feeling like they are supposed to look like Barbie. What our daughter’s need is a soft place to fall at the end of the day. Our daughter’s need an example that there is good in the world and that there are people out there that won’t stab them in the back, that will actually have their back. What our daughter’s do not need is another example of gossip, or snickering or put downs  – they deal with that everyday at school and with their friends and classmates.  Being me, I have compiled a little list, a reminder of sorts.

– Do not belittle the dreams of others, if you aren’t careful you could in turn belittle your daughter’s dream.

– Gossiping in front of your daughter will teach her to gossip and teach her not to trust you. Think about it – if she hears you telling everyone’s secrets, she will think you will tell hers too.

– When your daughter wants a pixie cut – be kind. She is trying to figure out who she is…and introduce her to a good stylist and some great product, like KMS Hair Play Molding Paste – great for texture and separation.

– If your daughter has an issue with an oily scalp, do not point it out to everyone you run into. The only person who you should be talking to (with your daughter’s permission) is your stylist. * If your daughter doesn’t want to talk about it, Senscience Specialty Shampoo is a great shampoo to help control an oily scalp.

– Putting down other women in front of your daughter will teach her do to the same – sometimes just out of pure survival – so your venom doesn’t ever spew in her direction.

– When shopping with your daughter, help her to find herself and her style – not the person and the style you want, or wish you had when you were her age.

– NEVER, I mean EVER, point out your daughter’s insecurities in front of anyone. How would you like her to point out your muffin top to the PTA?

– Remind your daughter…and yourself, that this is reality…not reality T.V.. – the Kardashian’s are already keeping up with themselves.

Before you go and nominate me for Mother of the Year, let me be the first to admit that I can really put my foot in it and say the wrong thing. I am strong willed and have a hard time admitting a wrong. That being said, I have to remind myself that I am the parent. I am the adult. I know better and must do better. I admit to my daughter when I have over stepped my bounds. I do apologize for my words if they felt unkind. I explain my intentions and hope that she believes me. As parents we have no control over what our children do once they leave the house, we can only hope that we have taught them well and that they carry on those lessons once they have crossed the threshold. …oh, and throwing a flat iron is never the solution.

beauty, communication, health and wellness, That girl in the red coat, Uncategorized, writing

A Christmas Wish from That girl in the red coat

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Hello Beauties!

A quick tale today. It’s the morning of Christmas Eve on my side of the world and I wanted to take a moment to thank you all for your support of my tales. My new tales will be on hold for a few days as I take some time to spend with my loved ones, friends and family alike. Wishing you all happiness and health, serenity and peace, today and always.

– That girl in the red coat. xo

beauty, communication, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Christmas Presence

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As I sit here, snow is falling, Christmas carols are playing on the radio, lights are twinkling on the tree and my loved ones are safe and snuggled under warm blankets watching a movie. I am relishing the peace for it is the middle of December, which for any of us in the service industry/retail sector, we know is the beginning of the craziest, busiest time of the year. I have been working the Holiday/Christmas season for over 20 years, and have seen it all, from mothers beginning to cry because the antlers that their child needed for the Christmas pageant broke and are now out of stock to husbands panicking that the KMS gift pack their wife wanted is no longer available and he can’t go home without it. I have seen grown women lose it over the fact the newest red holiday shade of polish is sold out and have had a grown man throw a flat iron at me because I wouldn’t return it for him because he didn’t have a receipt, or the box for that matter. One commonality I have always found – too many people are concerned about their Christmas presents instead of their Christmas presence.

Last year I wrote of the pressure women (and gents…mostly the ladies) put on themselves over the holidays (see link below)

https://thatgirlintheredcoat.com/2012/12/03/its-time-to-paint-your-own-picture/ .

I told a tale of letting go and easing up on yourself and your loved ones. This year, my tale will be one of presence. Too many of us are not present, in our own lives, in the lives of our loved ones, in our conversations, hell, even in our driving. We are getting so caught up in the idea of the perfect gift and the perfect dinner that we aren’t even able to keep up with who got who what gift and cannot even remember what that perfect dinner tasted like. Being me, I have compiled a little list, a how to for the holidays if you will.

– When you are out shopping with your child and they stop at the big tree in the mall exclaiming “WOW!!! It’s so pretty!” instead of yanking their little arm and scowling “yeah, yeah…lets go!” stand with them for a minute and agree with them. Take the few seconds, take a breath and make a memory.

– We all have those friends/family members that need a Santa picture. Here’s the deal, if your child doesn’t want to sit on Santa’s lap, don’t make them. Stand beside Santa holding your child, or forgo the picture all together. Your loved ones will survive a Christmas without a Santa photo. I know mine have. *Think about it…all year we scold “don’t talk to strangers” then force our kids to talk to  a stranger AND sit on his lap…no wonder there are so many tears.

– When you are shopping and a sales person asks if you need a hand, let us help you.  Let yourself be helped, it will ease the stress that you can’t find what you are looking for, and if by chance it is out of stock, we can let you know when the product is arriving and can call you when it arrives. …oh, for me, please do not say “already got two!” when we ask if you need a hand – trust me, we have heard it.

– Be kind to the cashier. She has been standing there for hours, has 5 more hours left of her shift and only gets a 30 minute break during an 8 hour shift, having to deal with people yelling at her for things she has no control over, like the debit being down, or a product being out of stock, or being yelled  at by a manager because she said “Merry Christmas” instead of “Happy Holidays”. – the latter happened to yours truly…I kept saying Merry Christmas.

– If your family doesn’t like turkey, you do not have to have it for Christmas dinner. It’s okay. The ghost of Christmas past, present and future will not haunt you. Make a meal that everyone enjoys, that you enjoy making. Trust me, I know of what I speak. I tried to do the “Christmas dinner with all the trimmings” and the whole day with every dish I prepared all I thought was who wasn’t going to like what and that I was disappointing Martha Stewart. This year I am making quesadilla’s. They are always a hit, everyone loves them and I spend less time in the kitchen and more time in the living room with my family.

– When you are getting your groceries, give to your local food bank. Many grocery store already have prepacked bags of food ready to give. Most packs cost $4.99 (the cost of your two morning coffees on your way to work)  and can give a family more than one meal. It’s a win/win, a mother will be able to make a meal for her child, and your child got to see their mother help her.

– Always give to the Salvation Army. The Salvation Army does more than you can imagine.

– Try not to complain so much about having to go to your Mother’s/Father’s house…again. Many have lost a parent, or both parents and wish that they had to sit through another conversation about how “easy we have it these days”.

This season, take it easy on yourself. Take it easy on your loved ones, for it is not their fault you are stressed that what you wanted to buy them is no longer available. Take a breath. Take a friend a coffee. Give to your local food bank. Make your hubby his favorite treat. Teach your child how to make cookies. Send a Christmas card or a text out of the blue. Smile as you pass people on the street or in the grocery aisle. Your Christmas presence will mean more to many than your Christmas presents will mean to one.

 

beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women

Balancing Shampoo can only do so much

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At least once a week I seem to have the same conversation, with a new customer or with one of my regular customers or a client from the Salon. It usually goes something like this… “since I have had my baby, my hair just isn’t the same”, or “ever since I started this new medication, my hair isn’t the same”, or “how is it that my Mother is sick, but my hair is the hair that is falling out?”. Hormones, medications and stress can and will affect your hair growth cycle, unfortunate but true. It’s okay. It will be alright. Step away from the kitchen scissors and your hand held mirror, step away from the phone to make an appointment to chop off all your hair since all hope is lost, for all hope is not lost. A little knowledge goes a long way, and being me, I always want to educate and enlighten.

For my new moms out there – first and foremost – you rock! You do. Being a mother is the toughest job in the world, the most rewarding, still the toughest. I am here to tell you that it is okay to be upset that your pregnancy changed your figure and your body. I am here to tell you that every new mother, I mean EVERY new mother has had that moment when we look in the mirror at our once shiny tresses that are now matted and tangled and feel like “What’s the use. My hair will never be the same”. I am here to tell you that yes, your hair may never be the same, but it can be just as great, or better. First of all, be patient. Your hormones are all over the place as is your diet because you are a little busy with your new bundle of joy. Usually after 6 months your hair will start to behave itself again. If not, ask your stylist for an appointment for a consultation, to go over the issues you are having with styling and managing your hair. You may just need a trim, or your color freshened up. Sometimes a conditioning treatment does the trick…Joico’s Kpak Revitaluxe…you’ll hear angels. Also, have a chat with your M.D.. You may be low in certain vitamins and a vitamin supplement is all you need.

As for medications, many can affect our hair and the growth cycle of our hair. Yours truly is on thyroid medication and when my levels are off, so is my ‘do. The texture of my hair changed, my hair took color in a totally different way and a little thinning happened for a while.(always the hair, never the hips.). Once my M.D. & I figured out what dosage was best for me, my lovely locks returned. I also, much to my chagrin, changed the way I was eating. Lowering my caffeine…yes lowered…lets not get silly, cutting out the junk, like pop and chips and eating well has helped my hair, my skin (and my ass). When starting any new medication, ask your M.D., nurse practitioner or pharmacist about possible side effects, about changes in hair or skin. Many medications are going to affect our hair, but if you know that your medication will affect your hair, you can start preventive maintenance on your lovely locks. * Always let your stylist know of any changes in existing medications or if you are on a new medication – it could alter your color/chemical process.

When a loved one is ill, it is more stressful than when we are the ailing patient. As for stress, I wish I had a better answer for you. Stress is a bitch. Yeah, I said it. It is one of those things in life that likes to pop up at the most inconvenient times. Not only can stress make you yell at your purse when you drop it in the driveway or have a argument with your hubby over the difference between “beige” and “natural beige” sheet sets,  stress can also interfere with the growth cycle of your hair. When we are stressed, one of the things our bodies will do is produce more testosterone which in turn the body turns into DHT (dihydrotestosterone) which is a major component in hair loss/ thinning. I am not going to tell you “so, don’t stress so much”, because, well, that makes me sound stupid. What I will tell you to do is to try not to stress as often. Take a look at your day and choose your battles accordingly. Your mother is ill – you can’t fix that. Give her your love and support and a few giggles. Your hair is starting to fall out – this can be fixed. Got one word for you – Nioxin. Check out their awesome website http://www.nioxin.com . Psstt… Mario Lopez is their new spokesperson…he is nice to look at…actually… after looking at Mario I bet your stress level drops.

I have been a new mom, I have gone through the hair woes of medication interactions and have had the stress of ill loved ones. One thing I know for sure is once you begin using the correct professional salon hair care products, although your hair may be different, you will once again love your hair.

beauty, Business, lifestyle, That girl in the red coat, Women

The Heart of the matter

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For those of you who follow my blog, you are well aware that my hubby had a heart attack. The last thing any couple expects, especially at 39. I wanted to revisit my personal tale with you all one more time. We received some terrific news, from three separate M.D.’s, that my beloved is well on his way back to a normal life. The past 9 months have been the greatest of struggles for my beloved, for my family and for me. I won’t get too deep into the details because, not to get all Rhonda Byrne on you, I no longer wish to give the negative any more power.

Over the past months, I have had to cancel plans at the last minute. I have had to say “no” a lot, to a lot of people and occasions and I didn’t always give the real reason, the reason being that my husband didn’t feel well and was in pain. I didn’t always disclose the severity of it all to everyone because it was what was happening to him, I was not going to let it start to define him. There is more to my beloved than his health/heart issues and I was going to do all I could to protect that. I also stayed home because of my lovely daughter. It was bad enough she had to see the initial heart attack. I wasn’t about to leave her home alone with her Dad not feeling well and all that entailed.

The purpose of today’s tale you ask? The point is this – you never know what someone else is going through, so try not to take their actions or their behavior so personally. As I have had to realize in my 41 years, it’s not always about you. A lesson all of us in the beauty biz and retail biz should learn. Sure, there are those who are nasty for the sake of being nasty – those Nellie Oleson’s need our pity, not our anger. I am talking about;

– the woman who comes in looking for Sebastian Shaper Plus and when you tell her it is on order, she looks through you and scowls “what a waste of my time”. Instead of getting upset, I ask her if I can have her number so I can call her when it comes in and I can hold a can for her. In this case, she just looked at me, put her hands down on the counter and said “thank you, that would be so helpful.”. – you see, she was on her way to the funeral home. Her mother had just passed away, and she had buried her brother the month before.

– a woman complaining that all the mousses and root boosts are crap and don’t work in her hair. When I ask her what other products she uses and who colors her hair, I come to find out that she is on chemo and she didn’t like her hair color so she used a box dye and didn’t like that, so used another box dye the next day. I gave her some conditioning treatment samples and explained why it isn’t a good idea to color your hair twice in two days. After 15 minutes, she calmed down and thanked me, and apologized…and purchased some product.

So, the next time someone is being nasty, or plans get cancelled with a reason you feel is an excuse, or your client starts to lose it because her favorite hairspray is on back order, take a minute and try getting down to the heart of the matter. You never know, you may be the only glimpse of kindness that person has seen all day….if they come into the shop with a faulty flat iron in their hand – still be kind. Just be sure to duck.

beauty, Business, communication, Hair Care, That girl in the red coat, Uncategorized

Stood up

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You know, when I was 16 and my date never showed, it hurt. My saving grace of being a teen of the 80’s is that I could make up a reason for the no show. You see, this is before the age of Facebook and Twitter. Before the age of cell phones and texting. Sure, some had car phones but at $10.00 a second, not much talk time was to be had. So, in my teenage mind I could tell myself “Oh, he probably tried to call when my Mom was on the phone but kept getting a busy signal”, or “He is probably stuck somewhere and the pay phone is out of order”.

The reason for the above little ditty? Well, last week, your truly was stood up. Twice. Yep. Twice. Who stood me up you ask? My sales reps. – and they were the ones who made the appointment with me! I was not and am not impressed, for a multitude of reasons. Now my much needed stock will take longer to arrive – empty shelves are the enemy of any business. I had products that I did not order but was charged for waiting for pick up so the owner’s account could be credited, so now the credit will take that much longer. I had to call my customer’s that I had placed a special order for and had to tell them it is going to be a longer wait – that makes for a fun Monday morning. Most of all, what really burned my butt – my time is not seen nor treated as important nor is the business I am trying to run and build. It is my word and my reputation on the line, and I, like the majority of Salon owners, do not like being left looking the fool.

In the age of Facebook, Twitter, Instagram, email, cell phones and texting, there is no excuse for a no show. There is no excuse for being stood up. This isn’t 1986 and you got a better offer for a date to the dance so you didn’t show up or call, this is business and should be treated as such. I understand events can happen that are out of your control. A quick text “gotta reschedule” would suffice. Call your customer service desk and let them know what is going on so when I have to call them at the end of the day to place my order, they can let me know what is going on.

If you want my business, let me give you a little helpful hint…it helps if you show up.

beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Help Wanted

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Today’s tale is one for all the up and comers in our beloved industry. We are in the business of Beauty. Our customers and clients come to us because they want to look better and in turn feel better about themselves. They look to us for helpful hints and tips on how to care for their hair and to style their new ‘do.

Over the past year I have had many young ladies and gents come through my door asking if I was hiring for the shop or if our Salon would take an apprentice under our wing. For the most part, I had to say no – and not for the reasons you think. I didn’t say no because of lack of business, lack of clientele, lack of budget or because the economy is slow. I had to say no because as I saw it, if they were not able to brush their own hair, how were they able to help our clients and customers with their hair care needs. One young lady still stands out in my mind.

I hear the chirp of the shop’s door chime and look up to see a young woman wearing jogging pants, an over sized jacket, no makeup applied and her hair in a messy ponytail. “I just finished school and I need my hours…do you guys take apprentices?”. It was at this moment I decided that I was gonna change her life.I took a breath, put a smile on my face and crossed my fingers that the demo flat iron beside her would not become air born. I asked her where she went to school and I asked her if part of the curriculum focused on how to apply for a position in a salon. “Not really” she answered. I let her know that we were  not looking for an apprentice at the moment, but I would take her resume. I also asked her if she had a minute to chat. She said yes. I asked her if she loved doing hair or just liked it. “I LOVE IT!” she exclaimed. I told her I was happy to hear it, because it is a lot of hard work and long hours, but if you love it, it’s all worth it. I then asked her if I could give her a few tips. I let her know that our industry is a visual industry, that being said, she must always look like she is ready to cut/color someone’s hair. I let her know that she needs to have her hair done and a little make up applied – even if it’s just lip gloss. I let her know of Salon’s in town that I had heard were looking for apprentices and told her to go home an do the following;

– call the Salon you are interested in and ask to speak to the manager and ask to make an appointment to come and see them. * Shows professionalism and shows you understand their time, as yours, is important.

– have a shower, do your hair and apply a little makeup. You need to look good and smell good. *think about it, would you want to get your hair done by someone who’s hair was not tidy and they smelled like the gym?

– dress appropriately. Put on a nice pair of pants and a nice shirt – preferably black. (black compliments the client – puts the attention on them). *make sure the pants are clean and the shirt is pressed

– bring your tools along. You never know, you may be asked to give a cut so they can see your technique and composure around their clients.

I let her know you only get one chance to make a first impression, and that most people wouldn’t attempt to see past the jogging pants and wouldn’t give her the time of day. I then told her one of my favorite sayings “when you know better, you do better. So now, you will do better”. She laughed. (whew…thank you Maya Angelou and the powers that be that left the flat iron in it’s place).

After she left I found myself thinking about how we are not educating the up and comers. Sure they are learning cutting and coloring techniques, but these alone do not a stylist make. Students need to be taught customer service skills, interpersonal skills, how to communicate with their potential boss and coworker, how to sell retail product to their client sitting in their chair – they need to be told how to dress for their interviews and in turn for their career. Listen, I am a mother of a teenage daughter so I know you cannot guarantee what you have said has been heard nor can you guarantee what you have taught has been learned. What I do know is this; not educating students and giving them all the tools they will need if they choose to get ahead is, well, cruel and setting them up to fail. Plain and simple. Starting out in this industry is hard enough, and brings out it’s own road blocks, emotionally, physically and mentally. How about instead off adding another roadblock we give them the green light.