Beauty, Business, Fashion, Hair Care, That girl in the red coat

Monday Motivator – Joico Hair Shake

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It’s Monday. In my part of the world, it’s raining. It’s damp, it’s dreary, it’s Monday. As I was opening the shop this morning, I caught my reflection and noticed that although my feet were soaked, the hem of my pants now resembled a Jackson Pollock canvas and my coffee was cold, my hair looked fabulous. This got me thinking – there are many things we cannot control; the weather, our child deciding that underwear and nothing else is appropriate school attire 10 minutes before the bell rings, the driver in front of us that doesn’t understand his left blinker from his right blinker, a man asking if it’s possible to wax his own balls…you get the picture. What we can control is our hair. We can. Really. We can.

Today is the beginning of yet another theme to help ease the pain and strain of Monday mornings. (well, every morning for that matter). Let me introduce you to That Girl in the Red Coat’s Monday Motivator! Each Monday yours truly will introduce you to a FAB! product to ensure a good hair day every Monday and everyday.

Let me introduce you to the newest member of the Joico Styling family – meet HairShake!

PhotoGrid_1430752272489Only two sprays of HairShake added this volume & texture!…if you love volume and texture…you are gonna LOVE this!

Hair Shake is a liquid to powder finishing texturizer. Yep! Liquid to powder! If you like the results of volumizing powders from OSIS Dust It or SexyHair Powder Play but not a fan of the powdery mess, Joico’s HairShake is for you. HairShake offers;

– texture and lift

– touchable and moldable layering styling grip = easy to create and recreate styles.

– lift and fullness at the root

– fast drying residue free and grit free finish = no powdery residue

– created for all hair types and lengths

– the BEST scent ever – fresh and clean

HairShake is to be applied to dry hair. To apply, give the bottle a good a shake then apply as desired. This has become one of my favorite styling products and every client we use it on in the Salon buys one for themselves. Many of my customers who love their volumizing powders are now fans of HairShake. It offers hold, texture and volume. The one feature that made me a fan – if I wanted to change my style, I could brush through my hair with ease and begin again. My hair was not weighed down and there wasn’t a sticky residue.

Head on over to Joico’s Instagram @joico and their website http://www.joico.com for great styling tips and fun tutorials.

 

 

 

 

Beauty, communication, Hair Care, That girl in the red coat, Uncategorized, Women, writing

Tales of Truth – 17th edition

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Ladies and Gentlemen, boys and girls, gather ’round for the 17th edition of That Girl in the Red Coat’s tales of truth. I know that these tales are quite popular and are a fan favorite. I am beginning to wonder if you, my followers are sending people into my shop to see if their escapades and demands will make their way into my latest edition…sweet baby Jesus, I hope so.

A woman came into the shop asking if I sold hair clippers. I walked her over to our selection of clippers, explained their differences and their prices. Once I was finished she asked me “What kind of hair can I trim with these?”. I took a deep breath and asked “What hair do you want to trim?” as I silently told myself not to show it on my face as I wondered where I put the hand sanitizer. “Oh, the usual hair. My boyfriend’s hair, my hair, my pussycat’s hair. I like to give him a new spring hairdo every year.”. …thank god, she added cat to that sentence.

The phone rings and I answer with my standard greeting. “Yeah, Hi. Do you sell eyelashes?”. I let her know that we do retail false eyelashes and that the price ranges depending on if she wants acrylic or human hair eyelashes. “Oh my god! How do you get human eyelashes?!? Are they pulled out of people’s eyes and sold to the public?”. – I actually stood there, at the counter, took the phone away from my ear and stared at it.

We offer a great selection of flatirons. A woman came in because she needed to replace her flatiron. I showed her our selection and explained the differences in plate widths, which models had universal voltage and which were ceramic or titanium plates. She asked me “Why are there different widths to the plates?”. I let her know that it usually comes down to personal preference and that the 1 inch plate is the most popular because you can achieve a curl with it. “Why call it a flat iron if you can curl with it? It should be called a curling iron if you ask me!”.

A woman came in wanting to return her hairspray, slamming the bottle onto the counter, complaining that her hairspray wasn’t holding her style at all and that we had sold her crap. “Look at how wet and flat my hair is!”. Before I could look at the bottle she complained that her “leave in conditioner was a disappointment too!”. I took the bottle off the counter, turned it around to look at the label, gave it back to her and let her know that the bottle she wanted to return was her leave in conditioner and that she may have gotten the products mixed up. “Hmmpt….maybe that’s why my hair felt sticky when I was blowdrying.”.

A woman asked me what nail polish color was a good color. I let her know that the Spring collections were offering pastels and brights this year. So then she says “What color will I like?” I ask her “What is your favorite color?”. I guess that was the wrong question. “Look, I asked you what color would I like! Why won’t you tell me what color I would like?!?!”. I picked up the most popular pink shade and showed it to her, to which she told me “I don’t like pink.”.

The phone rings and before I can finish my greeting I hear “Yeah, I like colored my hair and it is kind of like red and gold, but more orange and kind of like yellow. Do you sell toner to fix it?”. I let her know that it would be best to go to a Salon and have them fix it for her, especially because I can’t see her hair to which she replied “I just told you the color it was.”.

With the temperatures rising and the days getting longer, those who have not ventured out in many months have decided to come out of their winter’s slumber and come into the shop with certain inquiries and questions. Once again, I cannot stress this enough…these are based on real events. I couldn’t make this shit up.

– Can nail polish remover be used on finger nails and toe nails?

– I used my foot cream on my hands. Do I need to see my doctor?

– Do I need to comb my husband’s back hair before I trim it?

– Can I use the glue from the dollar store on my false eyelashes?

– If my son uses my color shampoo will it color his hair?

– Will the scent of this hairspray bother my husband’s allergies?

– My car is in direct sunlight. Will my hairspray blow up while I am driving home?

– Do you color your hair so people won’t look at the scar on your neck? – this gem happened today

Last but never least, the piece de resistance…. A gentleman came into the shop inquiring about our hair removal products. He told me he had been going to someone for his “removal needs” but thought he could save some time and money having his own supplies at home. I showed him our selection of waxes and explained the difference between hard wax and cream waxes, which needed strips and which ones didn’t. “I have my girlfriend to help me with my back. I do have a question for you though. Is it possible for me to wax my own balls?”. Yep. His exact words. I looked him straight in the eye and told him that I wouldn’t suggest it, that it was possible and that there will be blood. “Maybe my girlfriend would do it for me” he said with  a wink and a smile and a nudge. I shit you not, a nudge. I just walked back  to the counter, rang through his purchase and wished him luck. …..a week later he came back to pick up a product his girlfriend had on hold. I knew who he was and what he had done. I rang through his purchase, wished him  a pleasant evening and that is when he quite proudly shared that “It worked and hardly any blood!”.

 

Dad's laugh

 

 

 

Beauty, health and wellness, parenting, That girl in the red coat, Uncategorized, Women, writing

Timing

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I came across an interesting quote a few weeks ago and it crossed my path again this weekend, on Valentine’s Day as a matter of fact. “You will be married 7 times in your lifetime…hopefully to the same person”. When I first found this quote…or as I like to think, it found me, my mind shifted and I began to see my marriage differently. All of a sudden, things just made sense. It also reminded me of some wise words bestowed on yours truly by my grandmother Leah. My grandparents had been married over 50 years so I asked her one evening what was the secret to a long and happy marriage. “Never fall out of love with each other at the same time – that’s the secret”. Words I have cradled and held tight ever since.

Everyday at the Salon I meet or chat with a woman who thinks her marriage is falling apart. Seriously. Everyday. Most of these confessions happen as she is looking at hair color swatches. She thinks her husband has lost interest in her. She thinks he is having an affair. She thinks he thinks she isn’t as pretty as she once was. She thinks they have nothing in common anymore. She has noticed that things are just…different. Another constant – she has never discussed any of these thoughts or feelings with her husband and has usually drawn her own conclusions and has played out the divorce court proceedings in her head. Ladies, for the love of all that is good and holy, take a breath. Take another. Yes, your hubby may have changed…guess what? You have as well. Think about it. Look back at how you saw the world 10 years ago, how you dressed, how you viewed yourself. See? You’re different. You are still you, the same person, you’ve just… evolved, and that’s okay.

I am 42 years old and I have been married 20 years. I have known my husband longer than I haven’t known him. Looking back, I realize how much the above quote and my grandmother’s beautiful words ring true – I am sure due in part to my forties and getting the stupid cut out (hysterectomy). Over the past 20 years I became a mother. I have lost loved ones dear to my heart. I have been witness to loved ones losing a parent. I have had health issues and scares. I have witnessed health scares and issues of my loved ones. I have been a stay at home mom. I have been a working mom. I have had financial difficulties -some my own fault, some the fault of others. I have had short hair, red hair, brown hair, permed hair  – you name it – I’ve done it. Experiences and life changed me, changed my views and my perspectives. Over the past 20 years, I have been many women – always myself – yet depending on the situation at hand, a selected version of myself. I have also been that woman standing in a Salon, staring down at the color swatch book, believing that the right hair color choice would end the search for answers to the never ending stream of questions about her marriage running through her mind.

I am not a hair stylist. I am not a marriage counselor nor am I a therapist. What I am is a woman who has been married over 20 years and is not afraid to talk about those things that people don’t talk about at parties. I am a woman who doubted herself so much that the doubt began to seep into all aspects of her life – her marriage, her parenting, her career, her abilities…you name it – I doubted it. I was afraid of the hard conversations. I was afraid to ask my husband certain questions for fear of his answer. I also was unhappy – with myself – it was easier to blame my marriage, my job, my stylist for giving me the wrong cut, the scale for being broken…you get the picture. In my experience, the majority of doubts of my marriage were of my own making. Yes, gentlemen, you can get up…a woman has admitted her fault…lets move on, shall we? Looking back, many of my doubts were not mine, but the doubts of others. All day long I heard negative after negative about men and marriage and I began to let all those negatives reside rent free in my mind and then the moment an action matched a negative, all hell broke loose…proof it’s love. I am sure there were moments my husband was waiting for my head to spin around.

Valentine’s Day has come and gone, for some. For me, I try to make it everyday. A stolen kiss in the kitchen while my daughter is watching T.V., saying I love you and meaning it with each goodbye every morning and kiss goodnight, giving space or a helping hand when it’s needed. Remembering that when my husband is quiet, maybe he is just quiet. Remembering not to take everything personally and reminding myself it’s not all about me…still a toughie, but I am working on it. Ironing the bed sheets for a comfy slumber (yes, I iron my sheets. It takes 20 minutes out of my week and it feels divine and makes the love of my life happy). Remembering that although we may not agree or like each other’s behavior, we still love each other. Remembering that having separate lives (work, friends, etc…) and separate interests does not mean we are separate – it actually brings us closer together, and always remembering that although the road may get bumpy and words may get ugly and life will tirelessly try to get in the way, love is always waiting for us, if we take the time to find it once more.

 

ThatGirlx3

Beauty, Business, Hair Care, That girl in the red coat, Uncategorized

It’s probably not the weather

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Over the past few months, I feel as though I have been having the same conversation with different reps, Salon owners that I chat with from time to time and Stylists. Everyone says that business is slow. They all seem to be having the same problem and they all seem to have the same reasons for it. “It’s probably the weather.”. “The economy is slow.”. “It’s peak vacation season, so people are away.”. “We charge $90.00 for a color. Our clients don’t want to spend more for product.”. “My client bookings are down. I guess my clients are really busy.”. I have news for you, and you aren’t going to like it. The above excuses – yeah, I said it, excuses for the lack of business at your Salon comes down to you, your staff, your customer service, your policies and your lack of retail. Plain and simple. I say excuses because sitting around complaining about business being slow and doing nothing about it is an excuse and is lazy. *To be clear – I agree that the weather can affect sales – Mother Nature is not always our friend up here in the Great White North – a blizzard or a good ‘ol Polar Vortex will keep people at home. As for the others, well, there is always something that can be done.

I have been in the retail/customer service game for over 25 years and in our beloved industry for over 12 of those years. I know too well the struggles we can face, from product cost increases, rent increases, wage increases and competition from other Salons that offer the same services. Here’s the deal. When your Salon has procedures in place, when your staff is educated on your products and your stylists re-book and follow up with their clients and your retail shelves are stocked, your business will sustain itself, and grow. It will. *The key – you have to work at it, everyday. You have to believe in yourself and your business and what you are trying to accomplish. Being me, I have compiled a little list for you.

– Policies. I cannot stress this enough. Dress codes need to be in effect and followed. Personal calls are not for the Salon floor or the store front. Take it to the lunch room. I understand emergencies arise and a call from the school must be taken on the Salon floor. Booking your next oil change…not so much. *Remember – all your client in your chair is doing is listening and watching everything going on in the Salon…and good news travels fast….bad news travels faster.

– Make it your Salon policy to re-book every client at the end of their service. Now, I know this will not happen 100% of the time, it can happen 85% of the time – I know this because that is what our average is in our Salon. Once you explain to your client that you cannot guarantee that you won’t be booked solid 6 weeks from now, they will re-book. Let your client know they are more than welcome to cancel or reschedule if need be. In my experience, once they realize they are not indebted to that exact date, they re-book, and show up to their appointment.

– Be sure to offer a consultation to every client, new or existing. Take a minute to ask them how they are, what plans they have, if any special events are coming up. Ask them if they were thinking of changing it up or did they like their last color and style.  Asking these questions makes your client feel important and that they matter. It also gives you a chance to find out what is happening in their lives – for instance, if they have a gala coming up, trying a pixie cut for the first time may not be the best idea. During a consultation you may find out about a health scare, a new medication or a new product they have been using that could affect their color service that day. Asking them “same as last time” doesn’t cut it. It doesn’t.

– Make sure your Salon is stocked with water, tea and coffee. Having a choice of milk, cream or flavored creamer, sweetener or sugar goes a long way. At our Salon, we have clients that as we are taking their coat are asking if we still have that “yummy creamer”.

– Get on Social Media. Facebook is checked before email. I update our Facebook page at least 4 times a day. It takes all of 2 minutes each time. We have gained customers and clients from our updates. I have gained new customers that drive from other cities because of the specials and the new arrival of products I have posted.

– Your Salon must retail product. It must. Before you get all “that’s a huge investment!”, calm down. I am not saying you have to have every brand and every product. You should have the products you are using in your Salon for sale to your clients. Keep 2 – 3 bottles of each product you use on your shelves, at all times. You can’t sell what you don’t have. *Think of it like this – as a stylist, would you go without having bleach at your color mixing station because “No one will probably want it”? No, you wouldn’t. The same rings true with retailing the hairspray you use at your station. Thinking for your clients instead of thinking about them is one of the biggest mistakes you can make. Retailing products works. I know. I do it everyday. Once your client/customer realizes that their hair can have the same look and hold at home that they get from you, they will buy the product.

– Provide good customer service. Talk to your clients and customers. Educate them on their hair and their products. Offer free consultations, from an up-do to how to use their flat iron. I personally have helped our customers learn how to use their new flat iron or curling iron. I have been known to flip my head upside down and from side to side and mess up my own ‘do just to show them how to do their own hair, and correct a mishap with a flat iron. If your client is not happy with the product they bought, ask them to bring it in, ask them to show you how they use it, then show them how you use it. In my experience, the product is the right product, the application needed improvement.

Following policies and procedures, re-booking and following up with clients, taking the time for proper consultations, utilizing Social Media, educating your clients and your customers and retailing products and keeping the shelves stocked, your Salon will thrive. It will.

“Whether you think you can or you think you can’t, you’re right” – Henry Ford

ThatGirlx3

 

 

Beauty, communication, Hair Care, health and wellness, parenting, That girl in the red coat, Uncategorized, Women, writing

Breathe

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breathe – (verb) – to take air, oxygen into the lungs and expel it; inhale and exhale; respire. – to pause, as for breath; take rest.

Breathing. Something we do everyday. We inhale. We exhale. … but what about that pause and take rest part? From what I am seeing and hearing everyday, many of us, including yours truly, remember to breathe in and out but forget about pausing, and taking rest.

The shop opened at 9:30 a.m.. By 10 a.m. I had 6 phone calls, all of which were women looking for a certain product and before I could answer their questions all of them were either panicking, yelling at their kids in the background or speaking over me and telling me;

– why they couldn’t get in today because they had to get their kids to camp, the groceries, the dentist appointments…you name it.

– why they didn’t come by on the weekend – too busy, too much to do.

– that they were too busy to call any other time – too busy, too many other calls to make.

– that their family was over for a vacation and they had been too busy taking care of everyone else and forgot about their hairspray

– that they were too stupid to notice they were out of shampoo – yes…a woman with a shaky voice actually said those words to me.

My rep. was in the shop as all these calls were coming in. In between each ring of the phone, I would put my hand up, tell my rep.”Excuse me for a minute” and take a deep breath, in and out, and would tell myself, “Breathe Sara…it’s not about you.”. – a hard learned lesson for yours truly. Learning that it is not all about you may be the hardest lesson to learn – with the greatest reward. This past week was a hard one. Not going to get into the details for it is not all about me. I thought I was present, thought I was hearing what was being said, thought I had removed my head from my ass, seems I hadn’t. It is safe to say that it is now completely removed, and I learned a hard lesson – I may have been listening to those around me, but I wasn’t hearing them. I was too busy thinking of the next task at hand, or what my opinion was about what they were saying. I wasn’t completely present. I wasn’t taking a moment to pause.

“…the world went and got itself in a big damn hurry.” – Brooks Hatlen, The Shawshank Redemption. I am not sure when it happened,  all of a sudden every moment became so dire. Everyday I meet women who are in a hurry. In a panic. I can’t tell you how many times their purchases, their keys or their kids are left at the front desk, or how many times I see;

– Sighing at the debit machine because it is too slow.

– Yelling at their child because they want to take a moment and look at the pretty nail polishes.

– Almost yanking their child’s arm out of it’s socket because they stopped to look at the candies in the candy dish and asked if they could please have one.

– Their lip starting to tremble as they are texting with one hand and entering their PIN with the other.

– Watching their worry about getting home in time for their favorite T.V. show.

– Demanding I tell them why their favorite product was discontinued and told “I don’t know why you are doing this to me! What am I going to do?”.

Ladies and gents…it’s time to take a breath. It’s time to take a moment to pause, to rest.

– When the debit machine is slow, take it as permission to take a little break in your day.

– When your child is looking at the pretty nail polishes, look with them. Ask them what they think is the prettiest color.

– When your child spies a candy dish and asks politely if they may have one – do not yank their little arm. Thank them for using their manners.

– When paying for a purchase, put down your phone. If the call cannot wait, ask the cashier if you could have a moment. Trying to do these two things at once, in my experience, in front of the counter and behind it…it never ends well.

– Worried about missing the next episode of The Real Housewives of where ever? – that is what on demand, PVR and Netflix is for.

– We all feel cheated when our favorite products are discontinued. Try to remember that stylists and sales people are only the messenger’s. Tell us what you liked about your beloved product and we may be able to find you a suitable replacement. … and trust me, it may feel personal – the company did not discontinue the product to ruin your life. They didn’t.

Take a breath. Take rest. Pay attention to those around you. Pay attention to your surroundings. Set your PVR and take a look at the pretty polishes. Take the time to really listen…it’s amazing what you will hear.

 

 

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Great Expectations

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Spring is upon us. Yes, I know Mother Nature is taking her sweet time welcoming Spring across the threshold, I assure you, Spring is in the air. Every year, around this time is when it begins. Ladies and Gents are looking to brighten up their lives and change it up a bit after their Winter hibernation, and usually the change begins with their hair, usually with the holy trinity of hair – a new cut, a new style and a new color. Today’s tale is to help you and your stylist make the transition to the new and improved you a positive experience, where the only tears shed are tears of joy.

We’ve all been there. Flipping through our favorite fashion magazine or surfing the beauty pins on Pinterest and at long last, our lifetime search for the perfect hairstyle appears in front of our eyes. The clouds part, the sun’s rays illuminate the image before us and in the distance we hear the faint echo of the angel’s singing. We run to the nearest Salon, the picture that the heaven’s bestowed on us in hand and burst through the door exclaiming “I want my hair to look like this!”. First things first…unless you are Jennifer Lopez, you will not look like Jennifer Lopez. We can help you have hair that looks like her hair (with an investment of some hair extensions), we cannot make you an exact replica. For those familiar with my Salon Tales, you know I have told you that when you want to change your hair it is always best to bring a picture (a color picture) with you to your appointment. This being said, you have to remember that the picture is a guide line for the stylist, they may not be able to achieve the exact color or cut you desire – hence why honesty on your part and a proper consultation by your stylist is key. Being me, I have compiled a little  list for you all, a guide line of sorts;

– when looking to change your hair color, be prepared that the color you desire may not be able to be achieved in one appointment – if you have been using box dye to achieve your raven black locks and have now decided you can rock the golden tresses of Khaleesi, no amount of dragon fire will make that achievable in one appointment.

– many …not all, but many of the women you see on the pages of your favorite fashion magazine are wearing extensions, either for length or volume or both.

– ALL the hair styles you see have one thing in common – PRODUCT. To achieve volume, hold or texture, you must use styling products and styling tools. *Many styling products that are created to help you achieve volume are thermally activated – you need to use a hair dryer for the best results.

– always let your stylist know if you have been using a box dye at home. There is no judgement – the stylist needs to know that there is a possibility of the color going a little funky. When the stylist is aware of what they may have to deal with, they can mix the color accordingly to achieve the desired result, or as close to it as possible.

– when looking to change your hair style, ALWAYS ask the stylist how much daily effort it takes on your part to keep up the style. Find out if you need to have a flat iron to achieve the desired look, or if you need a pomade and a hairspray. * In my decade of experience in Salon Retail many times the cut and color given were spot on, at the Salon. Unfortunately the stylist at the Salon the customer went to never explained how to style the new ‘do, nor was any direction given on what tools, styling or otherwise were needed.

– REDS. One thing you must know if you are going to color your hair red. It will fade. No matter what you do, it will fade. The red molecule is too big to properly penetrate the hair, so it will fade the quickest. Reds have the most upkeep, so if you like to go to the Salon every 8 – 10 weeks, red may not be the color for you. * Sulfate free shampoo’s can help retain the vibrancy of your reds a little longer – Joico Color Endure is now sulfate free.

20150514_134714  *** NEW ADDITION to the Joico Family – Color Infuse Red – a color depositing Shampoo and Conditioner to bring the life back to your fabulous red tresses!

– many of the vibrant colors tend to fade quicker than the other shades. Healthy Sexy Hair has an awesome product to help keep your vibrant  locks bright – Reinvent Color Care Top Coat. This gem is suitable for all hair types. It is a clear coat for your hair – think of a top coat for your nails – this product is a top coat for your hair color. It also gives a boost to the color in between services by adding more gloss and sheen.

– you will have regrowth. The hair color penetrates the hair, not the scalp. Once your hair begins to grow, you will have a line of regrowth. If regrowth bugs you, or you don’t have the time for root touch ups every 3 weeks, there are many options open to you. One of the most popular is the Ombre or Reverse Ombre….or, like yours truly, have blonde on top and dark underneath so when my roots come in it looks like it’s on purpose….smoke & mirrors baby….smoke and mirrors.

Image

 

– pixie cuts are great, I have had every imaginable pixie cut known to man. A pixie cut, although short requires maintenance and product, something to think about if you are just a wash & go kind of girl.

– for my Gents – there are great hairstyle options for you today. Most require a little time and effort on your part, so if you are like your female counter parts and do not want to fuss with your hair, the New Side Part may not be for you.

– another for my lovely Gents – your beard and your moustache require a little attention and product as well. American Crew has a great product line for shaving and facial hair maintenance – American Crew Shave.

One last little bit of advice. If you are feeling the need to change your hair, or your hair color, be sure it is your need. Changing your hair or yourself for that matter, for any one other than yourself, will always end in tears and frustration. You will never be happy with your reflection because it is not the reflection you want. Hair color mishaps can be corrected, hair will grow, clothes can be returned or given to charities. A broken spirit or lack of love of your reflection is not as easily repaired.

Everyone has their own definition of beauty. Be your own kind of beautiful.

 

Beauty, Business, Hair Care, That girl in the red coat, Uncategorized, Women

MiraCurls do happen

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Today’s tale is about the MIRACURL, one of the latest additions to the BaByliss Pro Hair Care family. The MIRACURL is the Original Professional Curl Machine. With this gem, you can have a full head of curls in minutes instead of hours…and the curls will last all day. Since the launch of the MIRACURL in 2013, many other curl machines have appeared on the shelves. As always, my tales are aimed to educate and enlighten, so being me, I thought I would clear the air about the differences between the MIRACURL and the other curl machines on the market.

miracurl 2

– The MIRACURL offers 3 temperature control settings of 375, 410, and 450 degrees Fahrenheit. Many of the other brands offer 1 or 2 temperature control settings between 400 – 430 degrees Fahrenheit.

– The MIRACURL offers 4 timer settings (0,4,8 or 12 seconds) for different curl tension and effect. Many of the other brands offer 3 timer settings (8,10 or 12 seconds).

– The MIRACURL has a larger Nano Titanium curl chamber. Many other brands offer a smaller Ceramic chamber.

– The MIRACURL offers a choice of curl rotation, right, left or alternate – which offers many different styling possibilities. Many other brands offer only one direction of curl rotation.

– The MIRACURL has a motion sensor = a tangle free feature – if too much hair or not enough hair is put into the curl chamber, the curl chamber will not activate (the MIRACURL will actually beep at you to alert you), so there is no worry of a tangled mess. Some other models do offer a tangle free feature, some do not – so be sure to read the information and ask your stylist or salesperson about this feature.

– The MIRACURL offers Smart Tech Safeguard – Auto Shut Off and an Energy Saver – Sleep Mode. Some other brands do offer these features, some do not. Be sure to read all the information provided and ask your stylist or salesperson about these features.

The biggest difference between the MIRACURL by BaByliss and the other brands is this – the MiraCurl is a Salon Professional styling tool so it can last up to 10000 hours of use. From my questions and research of the other brands, their longevity is about 700 – 900 hours of use.

 

 

 

Beauty, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Sisterhood

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As I sit here in my 42nd. year in this earthly realm, I am still astonished at the treatment of women, by other women. In the past weeks I have seen women roll their eyes behind another woman’s back after telling her they “loved her new cut!” – in front of their daughter. I have heard women snicker about a woman following her dream of opening a business for herself – in front of their daughter. I have heard a woman call another woman a “ho!” because of her personal choice to leave her marriage – in front of her daughter. I have heard women bashing their teenage daughter’s choice of hair color – in front of their daughter. Ladies – just what do you think you are teaching your daughter about how to treat other women?

I have a daughter on the cusp of turning 17. I remember how difficult that age was…too old for some things, too young for others, feeling like no one “gets you”, wanting to be an individual yet still blend in enough not to be centered out, figuring out who you are and who your friends are, all the while trying to keep your hair perfect and your mascara from flaking in case “that boy” walks by and happens to say “Hey” to you for the first time. As mothers, we need to remember these things. Today, there are pressures our daughters are having to face much earlier than we did. Case and point – when I was 10 I liked the way Barbie looked –  today at age 10 girls are feeling like they are supposed to look like Barbie. What our daughter’s need is a soft place to fall at the end of the day. Our daughter’s need an example that there is good in the world and that there are people out there that won’t stab them in the back, that will actually have their back. What our daughter’s do not need is another example of gossip, or snickering or put downs  – they deal with that everyday at school and with their friends and classmates.  Being me, I have compiled a little list, a reminder of sorts.

– Do not belittle the dreams of others, if you aren’t careful you could in turn belittle your daughter’s dream.

– Gossiping in front of your daughter will teach her to gossip and teach her not to trust you. Think about it – if she hears you telling everyone’s secrets, she will think you will tell hers too.

– When your daughter wants a pixie cut – be kind. She is trying to figure out who she is…and introduce her to a good stylist and some great product, like KMS Hair Play Molding Paste – great for texture and separation.

– If your daughter has an issue with an oily scalp, do not point it out to everyone you run into. The only person who you should be talking to (with your daughter’s permission) is your stylist. * If your daughter doesn’t want to talk about it, Senscience Specialty Shampoo is a great shampoo to help control an oily scalp.

– Putting down other women in front of your daughter will teach her do to the same – sometimes just out of pure survival – so your venom doesn’t ever spew in her direction.

– When shopping with your daughter, help her to find herself and her style – not the person and the style you want, or wish you had when you were her age.

– NEVER, I mean EVER, point out your daughter’s insecurities in front of anyone. How would you like her to point out your muffin top to the PTA?

– Remind your daughter…and yourself, that this is reality…not reality T.V.. – the Kardashian’s are already keeping up with themselves.

Before you go and nominate me for Mother of the Year, let me be the first to admit that I can really put my foot in it and say the wrong thing. I am strong willed and have a hard time admitting a wrong. That being said, I have to remind myself that I am the parent. I am the adult. I know better and must do better. I admit to my daughter when I have over stepped my bounds. I do apologize for my words if they felt unkind. I explain my intentions and hope that she believes me. As parents we have no control over what our children do once they leave the house, we can only hope that we have taught them well and that they carry on those lessons once they have crossed the threshold. …oh, and throwing a flat iron is never the solution.

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized

It’s easier than you may think

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It’s January. For the most part January is known as a slow period for Salons…picture a ghost town with a tumble weed tumbling down the middle of a dusty road. Today’s tale is for all the Beauties of the Salon industry, from the apprentices to the Salon owners. I am here to tell you that January, well, every month for that matter can be highly profitable from retail sales to waiting lists to get into the chair. How do I know? Well, I book appointments for our stylists and personally add names to our “call if there is a cancellation” list, and I see the rewards of retail, from profit for the Salon to smiling faces from our clients who now have the proper products and tools to achieve their new ‘do in between each pre-booked appointment.

A successful Salon is easier than you think. It really is. *To be clear – just because I said it was easy doesn’t mean that some consistent effort isn’t required. The most important aspect to a successful Salon as I see it begins with management. As Salon owners and managers we must be consistent with every aspect of our position, be it dress code, scheduling, payroll, inventory, employee relations, even how we answer the phone. We, as managers and owners need to set the pace, we need to set the example to adhere to. If we are not following dress code, how can we expect our staff to? If we wander in 20 minutes after the Salon opens with no call or reason why, how can we write up our staff for being late?

On any given day at our Salon, you will find me taking inventory, placing orders, talking to the reps and selling products to our clients and our customers. You may also find me looking up a product on the internet for a customer to either find her something I sell that is comparable, or to find a local Salon that sells that product so I can help her find it. You will also find me washing the floors, or dusting the retail products on our shelves, or taking out the garbage, or sweeping the floors or folding the towels. Hence why at our Salon we work as a team, because I do not ask one thing of my staff that I would not do myself.

Being me, I have compiled a little list for you. Seriously, it’s easier than you think.

– Pre-booking appointments is a must. Many stylists are shy about asking to pre-book. They don’t know how to bring it up. Next time your client is paying for their service, try this “Our total today is $100.00. Would you like to make your next appointment for 5 or 6 weeks from now?” – it’s a question that yes or no will not suffice as an answer, it gives you and your client a chance to have a conversation about their next appointment.

– Pre-booking shows your clients that your time and their time is valuable. It shows your clients that you want to be sure the love affair with their hair continues. It lets them know that you do not want to have to turn them away because you are booked.

– Make retail a part of your service. Think about it. While you are drying your client’s hair I am sure you have heard “That smells so good!” about the product you have used in their hair. A perfect time to tell your client the name of the product and to tell her you can have it put up at the front counter for her and she can purchase it as she pays for her service.

– For Salon owners hesitant to invest in retail – talk to your reps. Many times they can offer a small intro. package with a 30 days to pay policy. Many distributor’s offer a consignment program.

– Still hesitant to invest in retail? Remember your points programs! Many companies such as Joico, Matrix and Goldwell offer a points reward system and the great thing about that is you can redeem your points for retail product that you can in turn sell, either for full retail or a discounted price for your clients and customers.

– Keep your Salon clean. Keep your shelves tidy and dusted – no one wants to buy a product that has dust on it.

– Adhere to a dress code. Keep it professional. It is much easier to be taken seriously as a professional when you look like one. …I know your fuzzy boots are comfy-leave ’em at home. Ripped jeans are for the Bon Jovi concert, not the Salon.

– All staff and stylists must have their hair done. Come on people, you work in a Salon and their are brushes and flat irons at every turn. How do you expect to have a client trust you with their cut when your hair is a mess?

Being consistent in every aspect of your business will in turn make it successful. It will. I have the proof. I am the proof, as is our Salon/Retail team. Our head stylist books 2 months out. Our other stylists book 2-3 weeks out. My one stylist is returning from a maternity leave in 6 weeks and is already pre-booking appointments. Our retail revenue is very good. Awesome actually – as I am not the owner, it is not my place to tell you the exact dollar amount…but it is at least 70% higher than the industry average.

If you have a passion for hair and a drive for your business, keeping a plan in action and staying consistent with that plan, you will have a successful Salon every month. It’s easier than you may think.

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women

Balancing Shampoo can only do so much

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At least once a week I seem to have the same conversation, with a new customer or with one of my regular customers or a client from the Salon. It usually goes something like this… “since I have had my baby, my hair just isn’t the same”, or “ever since I started this new medication, my hair isn’t the same”, or “how is it that my Mother is sick, but my hair is the hair that is falling out?”. Hormones, medications and stress can and will affect your hair growth cycle, unfortunate but true. It’s okay. It will be alright. Step away from the kitchen scissors and your hand held mirror, step away from the phone to make an appointment to chop off all your hair since all hope is lost, for all hope is not lost. A little knowledge goes a long way, and being me, I always want to educate and enlighten.

For my new moms out there – first and foremost – you rock! You do. Being a mother is the toughest job in the world, the most rewarding, still the toughest. I am here to tell you that it is okay to be upset that your pregnancy changed your figure and your body. I am here to tell you that every new mother, I mean EVERY new mother has had that moment when we look in the mirror at our once shiny tresses that are now matted and tangled and feel like “What’s the use. My hair will never be the same”. I am here to tell you that yes, your hair may never be the same, but it can be just as great, or better. First of all, be patient. Your hormones are all over the place as is your diet because you are a little busy with your new bundle of joy. Usually after 6 months your hair will start to behave itself again. If not, ask your stylist for an appointment for a consultation, to go over the issues you are having with styling and managing your hair. You may just need a trim, or your color freshened up. Sometimes a conditioning treatment does the trick…Joico’s Kpak Revitaluxe…you’ll hear angels. Also, have a chat with your M.D.. You may be low in certain vitamins and a vitamin supplement is all you need.

As for medications, many can affect our hair and the growth cycle of our hair. Yours truly is on thyroid medication and when my levels are off, so is my ‘do. The texture of my hair changed, my hair took color in a totally different way and a little thinning happened for a while.(always the hair, never the hips.). Once my M.D. & I figured out what dosage was best for me, my lovely locks returned. I also, much to my chagrin, changed the way I was eating. Lowering my caffeine…yes lowered…lets not get silly, cutting out the junk, like pop and chips and eating well has helped my hair, my skin (and my ass). When starting any new medication, ask your M.D., nurse practitioner or pharmacist about possible side effects, about changes in hair or skin. Many medications are going to affect our hair, but if you know that your medication will affect your hair, you can start preventive maintenance on your lovely locks. * Always let your stylist know of any changes in existing medications or if you are on a new medication – it could alter your color/chemical process.

When a loved one is ill, it is more stressful than when we are the ailing patient. As for stress, I wish I had a better answer for you. Stress is a bitch. Yeah, I said it. It is one of those things in life that likes to pop up at the most inconvenient times. Not only can stress make you yell at your purse when you drop it in the driveway or have a argument with your hubby over the difference between “beige” and “natural beige” sheet sets,  stress can also interfere with the growth cycle of your hair. When we are stressed, one of the things our bodies will do is produce more testosterone which in turn the body turns into DHT (dihydrotestosterone) which is a major component in hair loss/ thinning. I am not going to tell you “so, don’t stress so much”, because, well, that makes me sound stupid. What I will tell you to do is to try not to stress as often. Take a look at your day and choose your battles accordingly. Your mother is ill – you can’t fix that. Give her your love and support and a few giggles. Your hair is starting to fall out – this can be fixed. Got one word for you – Nioxin. Check out their awesome website http://www.nioxin.com . Psstt… Mario Lopez is their new spokesperson…he is nice to look at…actually… after looking at Mario I bet your stress level drops.

I have been a new mom, I have gone through the hair woes of medication interactions and have had the stress of ill loved ones. One thing I know for sure is once you begin using the correct professional salon hair care products, although your hair may be different, you will once again love your hair.