communication, lifestyle, parenting, Sunday Confessions, writing

Sunday Confessions

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Here we are again, Sunday morning. I’ve felt a tug, a yearning for months now. Whenever it’s quiet, or I’ve slowed down for a minute, it’s there. A voice? A knowing? A nudge? Some call it your knowing. Everyday, at least once a day, it’s there. As I was mixing my instant caramel iced coffee this morning, …my latest obsession, thank you Maxwell House, I stopped stirring and listened to my knowing. Write. That’s all it said. That’s all I felt, that’s all I heard. So beauties, here I am, writing. Fitting it’s a Sunday, because this gal has some confessing to do.

I’ve had this blog for over 12 years. I used to write everyday. Then I stopped. I would say it was because of the shop closing, job changes, life stresses, you name it, I would use any and all reasons as an excuse for why I wasn’t writing. It’s all bullshit. It is. I stopped writing because I stopped writing. No one else to blame – easy to do, but not the truth. I’ve come to realize I was playing the blame game. Blaming job changes, job losses, family struggles for the reason why I couldn’t write. I stopped writing because I chose to. I stopped writing because I listened to the naysayers. There was a time I wrote about speaking your truth and being your own beautiful, and there I was not practicing what I preached. Well, fuck that shit.

It’s been a time for us all. These last 5 years have melted together, time doesn’t seem real some days. The past 2 years have been a journey for yours truly. It began in October of 2023, when I was fired from a job I was recruited for. Long story short – I wouldn’t accept corporate funds to my personal account – a tale for another time. They say things happen for a reason, and usually my response to that is with my middle finger, but it worked out. I was able to be home to help my family. Hubby had emergency cataract surgery, both my parents had some health issues, I was able to be home for my child who is in need of support. My hubby is out of the house at least 12 hours a day, so I was home for home repairs, like ridding our home of mice – I wanted to live near the river didn’t I? Shout out to Ontario Wildlife Removal – humane treatments and no more mice. I also had time to slow down and complete a thought, which isn’t always as great as one would think. I had time to look at my part and my actions, or non actions for that matter, in my life – and anyone who knows me knows how much I LOVE admitting a short coming or realizing where I’ve screwed up. My child has had many a knock on their door from me just to hear me say “I have another thing to apologize for” upon opening their door. If I can offer any advice on parenting, it’s this. Listen to your kids and apologize to them. It doesn’t matter how you feel about what they are saying, trust me, it can really suck. As parents, we have to acknowledge our kids feelings and recollections of what transpired. There will be time later to excavate the past, but the dig cannot begin until you let them talk, and I’ll say it again, it can really suck, BUT! the connection after is so worth it. All that to say, yes, I was “busy”, but still wasn’t writing, still making excuses why I couldn’t, still not listening to my knowing.

Tomorrow my father goes in for heart surgery. He is in good health, his ol’ ticker needs some help, which he will be receiving tomorrow, triple by pass and valve repair – and because we’re in Canada, all we have to worry about is paying for parking and my Dad’s recovery. Over the past few days, many dear friends have been struggling, aging parents, loss of a child, divorce. Maybe that’s why I decided to listen to my knowing today. Maybe today’s tale will make someone smile, feel seen, feel less alone. I know I feel less alone when I write. I feel the hug of my Gramma Leah when I write, I feel as though her hands are on my shoulders and she’s looking over my shoulder waiting to see what words will appear next. (I do know she isn’t fond of my curse words.). I can’t explain it, nor do I wish to. It’s magical.

Listen to your knowing. I know it’s scary, trust me. I know it seems easier to push it away. It’s telling you who you are, what will help you, where the answers you’re looking for are. It’s your magic waiting for you to be magical.

health and wellness, lifestyle, Menopause, That girl in the red coat, Women

Taking a pause? *Update*

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Disclaimer * I am not a medical doctor, nor an expert. I’m a woman sharing her story in hopes of helping myself and others. Always educate yourself and speak with your doctor or medical professional

I have an update y’all! It’s been 12 days since my post about the lovely and oh so exciting symptoms of menopause. Since we last met, I have had my follow up with my Doctor, and let me say, this appointment went much better than the first. As I’ve told you, my initial appointment left me feeling unheard, unseen and, well, stupid. I felt a little gaslit to be honest. I asked for, then fought for my bloodwork. I headed over to the lab the minute I left her office, with my bloodwork requisition in hand, along with a mental health questionnaire sponsored by Pfizer (I shit you not, their logo was on the page), that my Doctor wanted me to fill out since I had told her I felt overwhelmed and my get up and go seemed to have gotten up and went. Let me tell you, waiting for my follow up appointment messed me up. How could I not be anxious about my follow up when my initial appointment went so well, and when I saw my estrogen levels weren’t on the bloodwork results. I’m telling you, thank goodness I’ve been healing and dealing this year, because a few years ago, I may have given up on all of this entirely.

So I arrive for my follow up, my little Pfizer packet in hand. I get in the office, hand over my filled out questionnaire to my doctor and take my seat. Being me, I had to speak first. I told her that I had completed the forms as requested and felt a little unheard in my last appointment and didn’t think I was depressed. To my delight and surprise she agreed, (did she read my blog?), and told me that she wanted me to fill out the forms for her own sake, that she knew I wasn’t depressed. She wanted my perspective from outside of the office. She brought up the fact my estrogen levels weren’t taken before I could ask about it. Her opinion was that of, I am 52, I had a hysterectomy (partial) 15 years ago, and from all the other bloodwork, all the results and my described symptoms, hormones were the culprit. She asked me what course of action I wanted to take, as we had discussed them last time. I told her I thought estrogen was my answer, that I wasn’t comfortable with NSRI’s. I know they can help women with the symptoms of menopause such as night sweats, brain fog, etc… . My concern is that is putting a band aid on a gaping wound. What I mean by that is, getting rid of the symptoms may help me sleep better and be more aware during the day, but what about my brain health? My bone health? My cardio health? (I know, I know, I smoke. I have cut down and am actually exercising again… yippee). As women, we need estrogen in our bodies and not just for procreation, thank you patriarchy. Estrogen is a key component in our endocrine system, so, it’s kind of important. FYI – one of the over 80 symptoms of menopause is elevated cholesterol. I left the office feeling heard, feeling seen and my low dose estrogen prescription in hand. We have a 6 week follow up booked to see how I’m feeling and a 6 month full work up booked as well.

I understand HRT (hormone replacement therapy) is scary for most of us to even think about. Mostly because of misinformation and skewed findings in the 1980’s/1990’s – look it up. HRT is not the same for every woman, nor is it for every woman, depending on your history, if you’ve had a hysterectomy or partial as I have had. I do have family history of ovarian and breast cancer, low risk, but still a risk, hence the follow ups with my Doctor. Fast forward to today. I’ve been taking my estrogen for 10 days, I’m sleeping better, I feel more aware and my shoulder pain that was at 90% for over 2 years is at maybe 10% to nonexistent. * Another fun fact – frozen shoulder can be a symptom of menopause. Yes. It’s early days, and maybe it’s all in my head – but isn’t everything? I honestly don’t think it’s in my head, typing that I realized that’s just programming, that as women we are trained to doubt ourselves. Well fuck that shit.

Here’s the deal. Be your own advocate. Listen to yourself. If you feel something is off, it usually is. This is the first time in, well forever, that menopause is being spoken of and actually beginning to get the attention it needs and is deserving of. It is nothing to embarrassed or ashamed of. It’s a natural progression of life, what is not natural is to have to suffer or to have ill health as we age.

Since I began blogging over 12 years ago, I have always professed kindness. To be kind to others, when and if you can. That when you know better, you do better. Well Beauties, today I’m reminding you that being kind to yourself is just as important, hell, it’s of the upmost importance. Taking care of your medical, spiritual, mental and physical health is the kindest thing you can do.

Beauty, health and wellness, lifestyle, Menopause, Women

Taking a pause?

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It’s been a minute. My last post was almost 9 months ago to the day – and NO! I did not have a baby or was I pregnant, and NO! my 27 year old did not have a baby, so no gramma over here either. Funny how the mind equates 9 months with pregnancy/babies. I’ve been on the fence about writing again, and today, I thought, screw it, so here I am. I did not plan on writing today, and I find it quite funny that this post lands almost 9 months to the day of my last post and I’m about to talk about menopause. Well played universe, well played.

To be clear, I am not an expert, nor am I an M.D.. I am however a woman dealing with the lovely and oh so wonderous effects of menopause. It’s been super fun as I had a partial hysterectomy (still have the ol’ ovaries) 15 years ago, so I don’t have the early warning system of my cycle ending. I do believe I may have jinxed myself as I would proudly profess how I had no ill effects of such an early hysterectomy. Once again, the universe has a sense of humor. Over the past year I’ve had an array of adventures from insomnia, mood swings that would put a teenager to shame, weight gain from looking at a cookie, brain fog, forgetting what I was, what was I gonna write? (you gotta laugh), forgetting what seemed like everything, but not all the time, oh and my all time favorite night sweats that are so bad I thought I pissed the bed, yes, I said pissed the bed, keeping it real. I realized after one fun night of three night sweat episodes that it was time to make myself a priority. I had put everyone else’s needs in higher priority than my own. Loved ones facing physical and mental health issues, aging parents, job loss – a story for another time, I kept telling myself “it’ll pass.”. It didn’t and it hasn’t.

So I called my Doctor. When I arrived at my appointment I told her how I’d been feeling, the night sweats etc…, and that I didn’t have the get up and go that I normally have. I admitted I hadn’t been exercising as I should and that yes, I still smoke. I know, I know! I am quitting. I have cut down the amount I smoke by half and am planning to be done with it by the end of the month. I don’t drink, I don’t do drugs, I don’t gamble – give this menopausal woman something. Back to my appointment. I asked my doctor for a total blood work up, it’s been 2 years since my last one, to check my thyroid levels since I am dependent on medication due to my thyroidectomy. Also to check my hormones. She looked at me and said “Your hysterectomy was quite a while ago, with no issues.”, to which I told her, “well there’s a subscription to the issues now.”. Reminded her I still have my ovaries and the family history of ovarian cancer and early hysterectomies. She began to tell me options, such as hormone replacements and the various types and then added that the body ages and in the past women just dealt with it and the body adapted. Pardon me? What was that? Just as I had finished looking around her office for a caveman to pop out from the corner, I was offered another alternative! Anti depressants! Because you know, “many women find it helpful when they feel overwhelmed with everything.”. Once my head stopped spinning I told her no thank you, to which I was told “they are not addictive”. After asking about the side effects and almost spun into that web, I once again said no and told her I would like the bloodwork done first and to see where all my levels were at, including my hormone levels. Spoiler alert! My hormone levels weren’t on the bloodwork requisition. I have a follow up appointment this week, so I’m gonna try this again.

*to be clear, I have no issues with anti depressants. They have helped many who I hold near and dear. I do have issues with them being given out like Pez from a Pez dispenser.

So, why tell you about this? Selfishly to help myself, and also to hopefully help someone else. That someone will see their story in mine. If you’re between 35 – 55, hormones are our friends and our foes. To remind you and me to speak up, to advocate for ourselves. That it is just fine to question your doctor, and that you are not crazy! Our hormones are needed for brain health and mental and physical health. I highly recommend Dr. Mary Claire Haver MD. You can find her on Instagram and all socials.

I’m not sure where all this is going to lead, I do know knowledge is power and it’s up to us to embrace our power, plain and simple.

communication, health and wellness, lifestyle, Women, writing

They would …if they could

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You’ve most likely heard or read the phrase or seen the meme “If they wanted to see you, they would make the time.”, “If they wanted to, they would.”. I used to believe this, hell, I used to say this exact phrase to people. Well, I call bullshit. On myself and on the phrase. Why you ask? Get comfy, I’m about to tell you.

I have a question for you to ponder. Have you ever wondered why someone keeps cancelling or doesn’t reach out as often as they used to? Before we judge another’s actions or inactions for that matter, maybe take a breath, another, slow your roll, and think for a moment. Have you been reaching out? Have you checked in? If the answer is yes, and you’ve found the response cool or obtuse, although hurtful and confusing, did you take the extra moment to check in, really check in. Maybe even call them out on their response? Ask them what’s up or what happened?

I have someone in my life who I hold most dear who is struggling with their mental health and have been for some time now. The pandemic did not help matters at all. They have a good support system and a trusted therapist. They are struggling with many things, anxiety being one of them. They want to socialize. They want to be a part of things. They can’t. Not that they won’t. They can’t. Their brain will not allow it. Some days are better than others, some not so much. They are a warrior in my eyes, for they are vulnerable and fight everyday.

Some time ago, don’t ask me exactly when as each day seems to roll into the next since 2020. I do know I was no longer wearing a mask, so it must have been late 2022. …weird how I recollect memories by “was I wearing a mask or not?” …sigh. Back to the tale at hand. Some time ago, the above meme came across my Instagram, it seemed to be everywhere. I usually liked those posts or shared them, until it dawned on me. I wonder how many times my dear one read that, or heard it, and felt like shit. How many times did this phrase fuel the wrong fire in their mind, and left them feeling worse about their mental health than they already did? It crushed me. I spoke with them about it, and apologized if I had ever portrayed that mentality to them. I in fact had, and they thanked me for the apology. Owning your shit is tough and ask anyone who’s known me these past 51 years, I was not always so eager to admit a fault or mistake. A true Leo as my child would say. Safe to say, I’m owning my shit, because I realized a long time ago, if you don’t own your shit, your shit will own you.

I’m not trying to make anyone feel bad, or any shame if they’ve said the above phrase, or shared it. We all want to be seen and heard, and it’s hurtful when you feel excluded or left behind. What I’m trying to do is help someone out there to stop and think, and then maybe another person will too. A ripple effect if you will. To stop and think about checking in with friends and family. Really checking in. To stop for a moment and wonder if they are okay. To realize that maybe, just maybe, it’s not personal. That maybe that person is sitting alone wanting to reach out, or go out, but they just can’t. The reason may not make sense to you. Trust me, it doesn’t to them either, but it’s their reality.

How about this instead;

If they wanted to, they would, if they could.

Be kind. Plain and simple.

Beauty, health and wellness, lifestyle, parenting, That girl in the red coat, Uncategorized, Women

Enough already

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Here we are, the final month of 2023. The holiday season is ramping up. Holiday parties, secret Santa’s, office parties, primary school’s “dress as your favorite decoration” day…ugh, don’t miss those days. Everyone rushing around, stressing over the “perfect gift” as they are also stressing over how to pay for the groceries this week. …don’t even get me started on the price of EVERYTHING these days. Watching and listening to people, those I hold dear and those I see on Facebook and Instagram worrying if it’s enough, if they’ll have enough, if they are enough.

This past year, hell, these past three years (thank you Covid), have kicked my ass…and can kiss my ass for that matter. I know I’m known for my positive spins and am a believer of looking on the bright side of life. Always trying to find the good in any situation. That gratitude will help you reach your destination. I’ve also come to realize that a good ol’ dose of “Fuck this Shit!” has it’s medicinal purpose. I find it quite healing actually, quite good for my mental and emotional health. A visit to Fuck this Shit Ville. It’s a place I go to when it’s all too much. I recommend little visits to this destination, I do not recommend setting up camp there. I’ve done both, the latter is not a welcoming neighborhood. (Hence my last blog entry being in February…oops).

Many a thing has happened to yours truly this year. Some good, some great and some, well, imagine a kick to the crotch. Those tales will be for another time. The purpose for today’s post is this, to remind myself and you, my beloved readers, that I am and you are enough. We are. No matter what your boss says, your mother in law (mine’s lovely thank god) says, Facebook and Instagram says, you are enough. Your enough will never be the same as mine or anyone else’s on any given day. Give yourself some grace. The world is upside down, it seems more than it’s ever been. It seems everything is increasing except for plain old compassion and kindness. * As for bosses making you feel like you aren’t enough, or doing enough, more often than not, it’s because they themselves are not doing enough, and shit rolls down hill. Just sayin’.

We all feel like we have Mount Everest in front of us. Something my daughter reminded me of, if you’re climbing Everest everyday, there’s a problem. No one can do that. So today, I’m here to give you, and myself, permission to have our own definition of enough. Being me, as you know, a lover of lists, if you did any of the following, or didn’t, it’s enough.

  • you got out of bed
  • you fed yourself
  • you fed your child
  • you went to work not knowing how you’d make it through your shift
  • you made that call you didn’t want to make
  • you told someone how you are feeling
  • you took care of an aging parent even though it scares you to do so
  • you washed the dishes
  • you did the laundry
  • you watched your favorite show
  • you listened to your favorite podcast
  • you listened to your favorite song on repeat to soothe your soul
  • you opened the mail
  • you figured out how to pay the water bill and get groceries
  • you kept your hope for a better day ahead

I know I haven’t even scratched the surface on how long this list could be. Hopefully it resonated with you or gave you an idea of your own “enough” accomplishment today. I don’t know if it’s the state of the world, menopause, getting to the age of 51 and having no tolerance for bullshit and inauthenticity, or seeing and hearing so many of those that I hold dear beating themselves up about being “enough”. I just gotta give my opinion about this. As I type this, I hear those who know me well saying “ummm….You’ve always stated your opinion Sara”. True enough.

health and wellness, lifestyle, That girl in the red coat, Women, writing

Eat the frog

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“If the first thing you do in the morning is eat a live frog, you can go through the rest of your day knowing the worst is behind you” – Mark Twain

I learned of this quote, and to be honest, my new morning mantra, courtesy of Glennon Doyle and her fabulous podcast, We Can Do Hard Things. The latest episode was about life hacks & strategies to suffer less. You gotta listen to that episode. Well, frankly, all the episodes. It’ll change your life.

What I found the most mind blowing about this quote/mentality – take your pick, is that I’ve been eating a frog almost every day my entire life. Ask my family. Seriously, the running joke in our household is “…so, what are you going to do with the other 22 hours of your day Sara?”. You see, I loathe most household chores. Loathe with a passion. I’ve been known to wash dishes, or floors and 7 a.m.. Why? I wanted it over and done with. I didn’t want to have it hanging over my head and ruining my day. There’s nothing worse (well, there is, but just go with me on this one) than having a great day out and waltzing into the kitchen to see dishes waiting to be washed. Ugh. Get the chores out of the way. Eat the frog.

This goes for everything in life, it really does. The proposal your boss is waiting on. That phone call you have to make. Taking a real hard look at your finances. Talking to your spouse about your marriage – well, that one may not be the best to get out of the way first thing in the morning. Been there, done that. Doesn’t end well.

Before you think I have my shit together, far from it. The flip side of this mind blowing realization, is, in some areas of my life, I’m not even eating a tadpole. As many of you know, I am now in my 50th year in this earthly realm. Being 50 comes with many perks. Knowledge, self worth, a kick ass bullshit radar, experience in work and life. It also comes with the perk of twisting your knee while you are sleeping. Yep. Just rolling over can put you out of commission for 3 days and wearing a brace for 5 weeks. I had been saying I wanted time off work, I have now learned I have to be much more clear and concise with the intentions I put out into the universe. I had also been saying to anyone who would stand still that I need to start working out. I downloaded and joined a fitness app, in 2021. It’s a sweet app. It reminds me weekly that it hasn’t seen me or recorded any activity, always with a little note adding “How about trying a 5 minute stretch routine?”. So sweet. I’d like to think the only reason I haven’t eaten this “frog” is because it’s really Kermit sitting with his banjo singing The Rainbow Connection and who wants to disrupt that? Truth is, I know better, I’m not doing better. That’s gotta change. It’s gotta.

So, here I am, putting it out there, that I’m going to start exercising. Everyday? Who knows? I’m giving myself a hell of a lot of grace on this one. In the past I tried to devour a month’s worth of frogs, getting every workout imaginable fit into everyday, the perfect work out apparel, only to give up, because I was exhausted by it all, emotionally, physically and mentally. No more. One, because that’s stupid and two, I’m 50 with a trick knee.

Here’s the deal. Whatever it is, that is weighing you down, or you want to get it over with, get it done as soon as possible in your day, so you can enjoy your day, be it with your friends, your family, by yourself. Eat the frog my friends, eat the frog.

health and wellness, lifestyle, That girl in the red coat, Women, writing

Tell it like it is

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Yes, it’s been a while. 7 months have passed since I last sat down to write. My last post was in February, so it’s really been 9 months since my last post. I had written a few posts, but never posted them. Not out of worry or fear of judgement, I hung that hat up long ago. I didn’t post them because they weren’t genuine. I wasn’t speaking my truth. So, I took a break. Closed up my laptop and didn’t open it up again until an hour ago. After fighting with my internet connection telling me the password was incorrect and getting my millennial daughter to assure me I wasn’t a dinosaur, and that in fact my husband had changed the password, without writing it down, or giving a heads up, here I am, writing once again.

I began this blog over 12 years ago, when I was in the Beauty industry, with the hopes of helping anyone who hated their hair, to love it. Soon the blog morphed into all things, from self care, to speaking your truth, to the magic of kindness. When I left the Beauty industry, I kept writing about hair and beauty products, but the thrill was gone. I noticed and was being told by many that my blogs about truth, kindness, real life and my Sunday Confessions were the most popular and the posts most were waiting for. So, I started to focus on those, which were well received by everyone, but me. I felt I was living a lie. Giving advice and perspective that I wasn’t taking. Between 2016 -2019, my personal life was a shit show. Plain and simple. I will not go into all the details, for not all the stories are mine to tell, and loved ones deserve their privacy until I am told otherwise. So there I was, trying to be all for everyone, trying to keep the momentum of my blog and consulting business going while working full time, all the while, not being genuine. Speaking my half truth if you will. I was exhausted. All these “mentors” I know personally or through a mutual acquaintance, showing their thriving lives and businesses, having their talks about manifesting the right way, getting their “side hustle” on, were making me feel like a failure. Yes, I know only I control how I feel or how I receive something, just get on this train with me for a moment. I was doing all the things. I was journaling, I was networking, I made a vision board, you name it, I did it. ….but it never felt quite right. I was worried I was depressed, or menopause was taking over my life. (I had a partial hysterectomy 12 years ago, so my early warning system is gone.). Then one day, I realized why it never felt quite right. I wasn’t telling it like it is. In fact, many were not.

What I’m about to say may, and probably will piss some people off. If you choose to be an influencer, a mentor or a life coach, could you please stop with the “dream it and be it” bullshit. Please, just stop. Listen, I’m all about positivity, ask anyone who knows me. I will find the diamond in a mountain of coal. I will give myself a headache trying to find something good in a bad situation okay? But this positivity with no process, is depressing and makes your clients feel like a failure. Also, unless you have had to build yourself or your business without any financial help from a spouse, maybe ease up on the “I did it! You can too!”. Seriously, so many women I know, who are single mothers by the way, give up because they are comparing themselves to someone who isn’t 100% real. Anyone can build a business or a brand when they have a spouse at home who can cover the mortgage, or pick up the kids from soccer practice. It’s easy to do anything if you have a soft place to fall and someone else to pay the bills. I personally know people who put out the perfect life on social media and they can’t pay their bills and don’t talk to their husband. It’s time to start telling it like it is.

If you are searching for truth, real truth, start reading and following Mel Robbins and Glennon Doyle. I adore Mel Robbins and Glennon Doyle, these fierce women tell it like it is. They do not sugar coat their lives, they talk about their achievements and their down falls. They own their confidence and their anxiety. They are real. Real is what this world needs. Real is what I need, and I believe what you need too. As all Mothers know, having a baby is wonderful and beautiful and cute but there is also a lot of shit that comes with it, literally and figuratively.

For those who are struggling, feeling like a bad mother, a bad friend, a failure at your side hustle, take a breath. Again. You are okay. You are doing the best you can today. Tomorrow will be better, if not tomorrow, the next day. Look within for your answers, they are there. You may not like them, but they are there and they have lessons for you to learn. Stop comparing yourself to others, most only show the highlight reel.

I’m just a girl, sitting in front of a computer screen, trying to tell it like it is.

Beauty, health and wellness, lifestyle, That girl in the red coat, writing

Tales of Truth – The Covid Diaries

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First things first. To all the health care workers, I don’t know how you’ve done this for over a year now. I’m in awe of you all. Thank you is not a strong enough sentiment.

In my part of the world, we have been in lockdown since Boxing day 2020. A stay at home order was imposed early January and fingers crossed it is supposed to be lifted February 10th. Although I work retail, our store sells shoes and safety footwear to essential/front line workers, so yours truly has been working the entire time. We are open by appointment only for front line/essential workers and for any other customer, we are offering curbside pick up. Yep, selling shoes curbside, in Canada, in the winter. Yep, it’s different to say the least. I try not to complain, for I am still working, shortened hours, but working none the less. My boss treats us to coffee, takes over any irrational customers, in person or on the phone, we can take as many breaks as we need, I am fortunate and I know it. That being said, it’s been, interesting. At the end of my 6 hour shift I feel as if I’ve come off a 12 hour shift. Physically I’m fine, mentally, I’ve hit a wall. Curbside sales are now handled via text, email, phone call or facetime. At any given time I have 3 phones on me… I feel like a cross between a stock broker and drug dealer.

The majority of customers have been great. Patient, kind and grateful for the service we are providing. Unfortunately, of course, being retail, there have been some customers that make Karen seem like Mary Poppins. Being me, I’m gonna let you have a glimpse behind the curtain and share some of the experiences of my co-workers and myself. I can’t make this shit up.

  • at least once a day we receive a call from someone wanting to come in the store. We ask them if they are working and when they say no, we explain we offer curbside and that instore shopping is by appointment only and for essential/frontline workers. Then they proceed to ask us to lie for them. Yep. They actually say “Can’t you just say I’m essential, I really want new running shoes and I always try on at least 10 pairs to find the perfect one.”.
  • We’ve had people come in for a scheduled appointment turn around and tell us they are retired, that they aren’t working. *Cue manager intervention and direction to curbside service.
  • We’ve been yelled at and the f-shot shouted at us over the phone because the customer thinks the “lockdown/stay at home order is bullshit!”. …sigh
  • We have to tell customers to put their mask on when we deliver their shoes curbside.
  • I’ve been told I don’t know what I’m talking about when I explain the lockdown/stay at home restrictions and regulations
  • Many products are on back order, because of Covid. At least three times a day, myself or one of my co-workers is yelled at because of it. My favorite retort is “That’s what you said when I called on Sunday!” …we are closed Sundays.
  • When we take the purchases out to the cars, it’s so much fun when the customers exclaim “Sure is cold eh? You gotta be freezing!” and continue to chat as they are in the warm car. Sometimes I inch forward in hopes of catching some heat from their vents.

As I said earlier, most of the customers have been great. Grateful for their new footwear so they can go to work and get the job done. Jumping out of their cars, mask on to get the boxes from us so we don’t have to be outside longer than needed. Tipping us for our service. Asking us how we are doing. I had a gentleman ask if he could go get me a coffee. Elderly customers telling me I brightened their day, staying on the phone with them for 30 minutes helping them replace their slippers.

I can’t believe it’s been a year that I’ve been writing about Covid retail. A year. Although it’s been tough, and dealing with the public hasn’t been the thrill ride of my life, I do have to say, every day, at least one person, a perfect stranger shines a ray of hope into my day. Genuine kindness expressed. Genuine concern and compassion has been shown. Yes, we need a vaccine. Yes, we need to wear a mask. Yes, we need to sanitize/wash our hands, and yes, especially now, a year into this pandemic, kindness can be a cure too. Kindness may not cure a virus, but it can cure a beaten down spirit. It can bring warmth to your heart and a smile to your face. One of my favorite quotes goes a little something like this, “Your kindness may be the only glimpse of god someone see’s today.”. A simple act of kindness can give someone the energy to keep going, give them hope of better days to come. Be kind, plain and simple.

Business, communication, health and wellness, lifestyle, That girl in the red coat

Tales of Truth – The Covid-19 Diaries

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Here we are, day whatever of Covid-19. Some of us are still on lockdown, some are self isolating, some are in Phase 3 of reopening, some are back in Phase 2. Many are sick, and sadly many have left this earthy realm far too early. Parents are scrambling for daycare and with every sneeze their child has, worrying if their child will be allowed to go to school that day, all with the ever constant worry if they will have a job tomorrow. Teachers are trying to educate and discipline via Zoom. The list of change is endless. The one thing that hasn’t changed is retail. Yes, I realize the nature of retail has changed, the one constant is the behavior of the customer. Many are great, but as always, there are always those precious few that explain why there are warning labels on detergent. Here’s a glimpse of what retail life has been like over the course of the last few months, pre and post mandatory masks.

  • Social distancing is a concept many cannot grasp. Keeping 6 feet away from each other seems too hard to comprehend. I mean, I understand that all our lives women have been “told” what 6 inches is, but come on.
  • I have been called a bitch because I asked a customer, who was not wearing a mask, to back up so I could get her shoe for her.
  • My coworkers and I have been purposely coughed on while being told “Well, you got a mask”.
  • I’ve been told I’m a hoax believing lemming because I was disinfecting surfaces that countless numbers of people touch.
  • I had a customer tell me “I’m a truck driver that goes to the U.S. all the time. I’m supposed to be quarantining right now, but they can’t make me! I got a life to live!”.
  • Before mandatory masks, I was laughed at, pointed at, smirked at, told to “Speak up! I can’t understand you!” or ignored by customers because I chose to wear a mask.
  • I’ve had complete strangers walk right up to me, rub my arms and say “It’s too bad no one is taking Covid seriously”. … six feet Karen. Six feet.
  • A woman kept taking her mask off to sneeze, then touch her face, then touch the product, then put her mask back on.
  • A woman clipped her toe nails to see if that would make the shoe fit better. I shit you not. Pulled out her nail clippers in the store and clipped away.
  • A woman continued to stand right beside me, even after asking her to move away. Then complained that she couldn’t sit beside a woman (who was 6 feet away) because of Covid. …sigh
  • Every day, I am asked when stock is going to arrive, and many woman do not like that I don’t know. Some even get angry, some pout, some even tell me “This and you are bullshit”. FYI – many products weren’t even made. …pssstttt, China was shut down for months too.
  • Grown men have yelled at our part time teenage girls who ask them to sanitize before entering the store. Literally losing their shit, waving their arms, yelling “masks and hand sanitizers are bullshit”.

I could go on, you have no idea for how long. There have been lovely customers too.

  • I’ve been thanked for working during the past 5 months.
  • I’ve had customers give me a cash tip for helping them.
  • I’ve helped make our elderly customers feel comfortable and safe.
  • A woman with a portable oxygen tank had her mask on. I could see she was struggling. I told her she could pull it down for a moment if she needed. She said “No. It’s the rule and I want to protect you and me.”.
  • I’ve had customers come to my defense when another customer isn’t being so nice.
  • My coworkers and I have each others back.
  • My boss and the owner have come to our defense with irrational customers. They will come and take over the sale for us.
  • My work place is doing their best to protect us.

Here’s the deal. Believe it or not (that’s your choice), Covid-19 is here, and it’s gonna be around for a while. Be prepared that you may not get the fall boot you’ve had your eye on. There are stock shortages everywhere – tried to get any Lysol wipes lately? I get it. It’s frustrating. It’s a royal pain in the ass. Wearing a mask isn’t fun – try wearing one for 9+ hours a day. I know you miss your friends and family, so do I. I too miss the days of my only morning thought on my way to work was “What should I make for dinner”. It sucks. Plain and Simple. How about trying not to make it suck more for yourself and others.

Be kind. Be patient. Think about others. Try to remember every sales person is doing the best they can, some days better than others, some days worse, no one is perfect. Try to remember, just like you, they have no control over what is happening. All we can do is control ourselves.

Beauty, health and wellness, That girl in the red coat, Women

Giving Thanks

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It’s Thanksgiving in Canada. As I was having my coffee this morning, I had a feeling something was missing. A feeling of something left undone, forgotten. I have been feeling this way almost everyday lately. With everything happening in the world from the ever present Covid 19, the always infuriating Trump, the continued injustice of black, minority and indigenous people, it’s safe to say my mind has been spinning and I have been finding it hard to focus. So, I went about my morning, getting the laundry in the washer, starting meal prep, having a social distanced coffee with my folks, the usual “day off” routine. Yup, no turkey prep for this gal. We do not celebrate Thanksgiving in the traditional sense since my hubby had a heart attack 9 years ago on Thanksgiving weekend. Back to the tale at hand. As I was going through the motions of my routine I still had that aching feeling I was forgetting something. To be honest, I knew what it was I was forgetting. I’ve known everyday. I wasn’t writing.

My last entry was May 24th. I had just returned to work. Jesus, I thought retail before Covid was interesting… . Those of you familiar with my blog, (9 years of loyal following, thank you), know I tell it like it is. Well, this is how it is. I haven’t written in over 4 months for two reasons. 1 – I’ve been pissed off. 2 – I didn’t trust myself because of my anger. I didn’t want to come across as a raving lunatic. I didn’t want to upset the apple cart. I didn’t want to lose the following I have. This morning, as I stepped outside for a cigarette… yes, I’m still smoking, let’s move on, I finally listened to the advice I’ve been dishing to everyone else. I’m a “helper” as Brene Brown says. I love to help everyone, from boosting up their self esteem to making sure they have enough toilet paper. … Covid …who knew? The one person I don’t seem to help enough is me. So, this is me, helping me, and hopefully you as well. (I told you I was a helper).

I am in no way an expert, nor a guru on the mount. What I am is a 48 year old woman who has made her share of mistakes, had her share of triumphs and defeats. I am a woman who’s life isn’t how I pictured it would be, whose been thrown curve balls and sucker punches and lived to tell the tale. I’ve been (and sometimes still am) a woman who worries what others think, if I’m disappointing anyone. I’m a mother who worries if I did all I could for my daughter while she was growing up. I’m a woman who has been married 26 years and finds herself wondering how so much has changed yet stayed the same. I’m a woman who is quick with a sassy remark, and also, a woman who, I’m sorry to say, can be quick to judge.

Thanks to Covid, I’m a human being trying to get through each changing day, trying to keep my head above water and not make Covid the only thing I focus on. I’m a woman who’s here to tell you that you are not alone. We all have moments of doubt, of fear, of hopelessness. Believe it or not, that is what I’m most thankful for. As I see it, those moments are the moments that prove we are all the same. Shred away the bravado, the ego, we are all just, in the words of June Carter Cash, “trying to matter.”. If we are all the same, maybe, just maybe, that means we can have each other’s back.