beauty, Business, communication, Hair Care, Uncategorized, Women

Contents under pressure may explode

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If you have ever held a can of hairspray in your hands, you have seen the warning label “contents under pressure may explode”. Over the past few weeks, I have run into many women that should have had (and read) the same warning label. Today’s tale is about easing up on yourself, and your loved ones…they can thank me later.

In these days of instant messaging and texting and minute to minute play by play status updates on Facebook and Twitter I know it is difficult for many to understand…I hope you are sitting down, sometimes, what you want will not always be there when you want it. I know…there there. It’s gonna be okay. Put your puffer away. Calm down. No need to bring on a stroke because the modem connection to the debit machine is slow and you have to wait….sniff….10 whole seconds. No need to stress out and cause yourself to lose your hair because your flat iron is on back order. If you are suffering from hair loss Nioxin is your answer…but I digress. There is no need to almost pull your child’s arm out of it’s socket and scream in their face because they are 2 years old and have been out all day listening to you complain that you cannot find the “right” shade of red nail polish and they don’t feel like walking anymore. Seriously….take a breath. Look around you. Do you have shoes? Are you wearing a coat? Do you own a cell phone? Have you eaten today? If you can answer yes to any of the above…you got it pretty good. Calm down.

Over the past few weeks;

– I have had a lady shake her curling iron in my face demanding I tell her why they don’t make the same model of curling iron (she bought it in 1987 – she had the receipt to prove it…I shit you not).

– I have heard women whine about their appointment needing to rescheduled because their stylist had to go to the funeral of her Aunt. (yep…they even tried complaining to me, seeing if I could get the stylist to come in before the funeral….yes….sorry to say, women like this exist).

– I have witnessed a woman break into a sweat over the debit machine redialing the modem connection. “Why is this taking so long?!? I have to get to the gym for Christ’s sakes!”. I told her it would be just a few more seconds to which she responded “You need a new machine!This one is crap!”. ….alrighty.

– I have the sweetest elderly couple that comes into the shop. They always come in for the Gehwol Herbal Bath – a lovely foot soak. The husband has some health issues and the foot soak makes him feel better so his wife likes to buy it for him. There were two boxes left so the couple bought them both. After they left a woman came up to the counter and asked if I had anymore of the Gehwol Herbal Bath. I told her no but I had more on order and delivery should be the following Monday. The woman got angry. I mean MAD. She actually accused the elderly couple of “hogging all the good stuff.”….Miss Congeniality ladies and gentlemen.

– From time to time the bar code changes on packaging and sometimes I miss it when unpacking the orders. When the bar code won’t scan, I can bring up a product list in the computer and select the product I am selling. I had a customer accuse me of looking up the product and taking my time on purpose because I knew she was on her lunch break… Wow.

We all have things to do and places to be. Every one’s time is just as important as everyone else’s. Take a breath. Choose your words and actions carefully – if you slip up and spew venom – apologize and mean it. Remember – contents under pressure may explode…and you never know where your shrapnel will land and the damage it may cause.

beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women
Aside 3 Comments

It was a quiet day at the shop today. It’s January and mother nature couldn’t make up her mind  which outfit to wear…Parka? Winter boots? Rubber boots? Trench coat?…so she went with all four.Today went from snow to freezing rain to rain to imminent thunderstorms. It seems that mother nature wasn’t the only one today who couldn’t make up her mind or the only one in a mood for that matter. I was going to make today’s tale another installment of the ever popular “tales of truth” series as my first few customers were so generous as to give me some awesome material, but it was the last customer I served that changed my mind. She belittled her husband. She made fun of him. She went on and on about his feet and their cracks and calluses and ended her monologue with “Hhmmppt. Men. No personal hygiene…what do you expect.”.

I am always hearing women complain about men and their lack of personal hygiene. First things first ladies, lets get one thing straight.There is a difference between personal hygiene and personal maintenance, so maybe, just maybe you need to ease up a little. Here is a little list to help clarify;

Brushing teeth = Personal hygiene. Manscaping = Personal maintenance.

Washing hair & all 2000 parts = Personal hygiene. Keeping side burns the exact shape = Personal maintenance.

Washing hands = Personal hygiene. Getting a manicure  = Personal maintenance.

The reason for today’s tale is to help out our gents. Too many of you are out right mean to the men in your lives. Yeah…I said it. I know, I know, I can hear some of you now, “She’s always sticking up for the men!”. Correction. Not to sound all “Norma  Rae”, I am standing up for beauty, in all forms , for all people. My tales may from time to time reflect the issues of our gents because in the business of beauty, they are either being neglected or ridiculed. It’s true. Think about it. How many times have you heard or said “Isn’t that cute?!?” when you hear a man has gotten a pedicure….and women wonder why men don’t keep up with their personal maintenance. If that is how you treat him, you are lucky it is only his feet he has let go.

After my customer had finished what she thought was a witty and well thought sentence, I let her know that many men come into my shop for help. I told her “They come into my shop because we make them feel comfortable. We understand that they have faced ridicule and that is not what we are about. We also know that, for the most part, men don’t know about personal maintenance because no one ever taught them.”. Then we had a staring contest, her and I. After about 10 seconds, she said “Never thought about that.”. I gave her a few samples and wrote down the instructions on how to use the products she purchased. (by the way…a foot paddle to exfoliate the callus and Gehwol Lipidro cream are an  AWESOME combination….OH! and for cracked heels the Gehwol Salve for Cracked Skin is terrific!).

Guess what?! Men, just like us, want to look good, and feel good. Just like us, they want to look desirable to their better half, be it a man or a woman. Just like us, getting a second glance from a stranger puts a spring in their step. Did you ever stop to think that maybe your gent wants to get his back waxed so he can feel comfortable walking with you hand in hand on the beach – not because he has a mistress. Sure, there are some real asses out there, it doesn’t mean that when your gent starts taking pride in his appearance he has a bit on the side – would you want him to think that of you every time you applied lipstick?

Seriously ladies. Be nice. It is really that simple. Treat your gents as you want to be treated.  As women, we are always preaching about equality. Well ladies, careful what you wish for, because if you are one of those women who mock and ridicule the men in your lives, guess what is coming your way.

Gentlemen and…ladies?

beauty, communication, health and wellness, Uncategorized, Women, writing

Whatever floats your boat

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Something has been playing on my mind as of late, and being me I gotta talk about it, I gotta. Working at a Salon, I hear lots of tales, of happiness, of despair, of births and deaths and everything in between. The tales that I find the most upsetting are those of shame. Grown women being ashamed of their bodies, their body image or lack there of and of their sex life. Unless you were in a convent or in a coma, I am sure you have heard of or read 50 shades of grey.  I know that most of our clientele has read it or heard about it. I read the trilogy.Twice. Yeah…I said it. Some of the women spoke openly about it and we shared some cackles and blushes. Some of the women whispered about it, afraid that if they spoke openly and loudly about their book club choice that they would be judged. Some women hid the fact they were reading it because they didn’t want their husbands or best friends judging them, they didn’t want people thinking they were a slut. One woman I know was ashamed that she liked what she read and this is why I am writing this today.

When we are young, we are always being told to be a “good girl” and “nice girls” don’t behave like that – be it wearing too much lipstick, a low cut blouse, teasing our hair, kicking boys in the shin or kissing them in the back seat. What I have come to realize is this. Grown  women forget that they are grown women now, not little girls under the ever watchful judgmental eye of society. If what you wear or how you choose to live your life makes you happy and is YOUR CHOICE, there is no shame to be had.

Forgive me ladies for what I am about to say. We prejudge our husbands/partners and don’t give them the benefit of the doubt. Yeah…I said it. You know it’s true. We are all guilty of it. So many women I know that read 50 shades said “there is no way I am telling my husband I liked that book! He’ll think I am  a freak!” to which I always answered “He probably will and he will be over the moon!”. Some ladies laughed, others just stared and I could see their wheels of judgement begin to turn, to which I began to sing to myself…Big wheel keep on turnin’, Proud Mary keep on burnin’.

Too many women let the opinions (or what they think are the opinions) of the general public decide their fate. Some things you must realize. There will always be someone who will point a finger in judgement. You know the people I am talking about, the ones who would have judged Christ himself “How could the son of GOD make water into wine?!?!”. Get used to it and try your best not to let it get to you. If you want to wear thigh high boots and mini skirts because it makes you feel beautiful, do it. If having platinum blonde hair extensions makes you feel sexy and attractive, wear them. If you like how your eyes look while wearing false eyelashes, apply them and bat away. If you like to read erotica and it helps you and your better half have a more intimate relationship in and out of the bedroom, read away. If judging others floats your boat, row away. Far, far away.

beauty, Business, communication, Hair Care, health and wellness

Saving the planet with great hair

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At least once a week I am asked if there are any products that are either vegan, cruelty free or environmentally friendly. The answer is yes, and yes, anyone can use them. You do not have to own a poncho or have a rescue dog as a pet to purchase these products. (trust me…I had to clarify in writing because I have had to clarify said fact verbally to a woman sporting a complete ensemble of fur and leather…really…I wish I made this shit up…you have no idea).

Many professional hair care lines have jumped onto the environmentally friendly, cruelty free, vegan train. Yes, they care about our drinking water and they love bunnies. Their products are low in sulfates or sulfate free, alcohol free, gluten free and paraben free…Al Gore will be so proud. The following are lines that I am familiar with and sell in our shop.

SOMA – This line is organic, 100% Vegan, 100% Biodegradable (making Mr. Gore so happy!), paraben and formaldehyde free. Their products contain wheat/keratin proteins and all their packaging is recyclable.The SOMA line has a product for every hair type and every hair issue. If you want a sleek look or a spiked mohawk – SOMA will deliver the goods. Oh…and they love bunnies too.

JOICO Structure – The newest addition to the Joico family that has 3 products that are vegan – Structure Cleanse, Structure Condition and Structure Renovate. * An important piece of information about Joico – Joico cares about the environment, investing in alternative energy sources to better the environment, they are committed to eliminating their carbon footprint and leading sustainable business practices & they have also joined forces with Verus Carbon Neutral. 

Bain de Terre Purite – The newest addition to the Bain de Terre family. The Purite line is sulfate free, paraben free, gluten free and is free of colorants and formaldehyde. They love bunnies too.

Alterna Bamboo – A lovely collection that consists of a volumizing, frizz control, shine and color line. All the products are free of parabens, gluten, sodium chloride, Phthalates and synthetic colors. They love bunnies too.

So there you have it. You can have great hair and still love the environment. You can have a rockin’ look without the guilt of leaving baby bunnies motherless. When standing in the shower you no longer have to feel guilt of possibly mutating a fish with the shampoo that is going down the drain. 

beauty, Business, Hair Care, health and wellness, Uncategorized

Divert your attention

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As you know, I manage a retail shop/salon. The shop carries over 25 professional hair care lines. Yes, the same products that stylists use in salons. So, I am sure you can understand my frustration, not just for myself but for every consumer out there, that our products are showing up on department and drugstore shelves. In the beauty biz we refer to these products as “diverted stock”. For instance, when you see Joico at your local supermarket, Joico did not sell it to the local grocer. I don’t know who nor how it ended up on their shelves, all I know is it doesn’t belong there. You cannot be guaranteed what is in those bottles…why do you think the disclaimer “only guaranteed when purchased at a salon and or from a professional stylist” is written on every professional hair care product? For that exact reason.

At least 3 times a week I hear someone tell me that they saw Matrix Biolage or KMS Silk Sheen at a discount department store (won’t name names…you know who they are) for a lower price than mine. I explain that it may be old stock and tell them what I have just explained to you and tell them they cannot be guaranteed the quality of the product. What I really want to say is “better go get it then if it is such a hot deal!”, but I behave myself and remember to practice what I preach (see…told you I wasn’t perfect) and ask them “If it was such a great deal why didn’t you buy it?” to which the usual answer is “I opened it and it smelled funny”. Mmhhmm. 

Ladies and gents, when purchasing any professional hair product, look left, then look right, look up and then look down…if you don’t see a Salon, you may want to rethink your purchase and here is why; (you know me…gotta make a list) 

– the product may be professional but may not be right for your hair type or scalp condition. A cashier can’t tell you that. A stylist or a manager extraordinaire (like me) can.

– you don’t know what is in that bottle. It may look the same, it may even smell the same, maybe you could get lucky and it’s the real deal. If you have just spent $150.00 on your color – is it worth the risk?

– if you have an allergic reaction, the company will not help you out. Now you are out your $2.50 savings off suggested retail price and you have a rash.

– any electric appliance from a curling iron to a flat iron to a blow dryer has a warranty against defect, when purchased at a Salon. Purchased any where else…your warranty is now in question and may very well be void.

When making your purchase at your Salon, not only are you supporting your stylist and the local business’s in your area, you are supporting yourself as well. You are protecting your biggest investment, yourself. ( I’d say You’re worth it…but L’oreal …you know).

beauty, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Age appropriate?

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I am a manager of a retail shop/salon. I am a wife. I am a mother. I, like you, are busy and from time to time may miss a news headline or two. Being in the beauty biz I try to keep up with all the latest trends. There is one trend that has baffled me since the first time my eyes gazed upon it and I am in search of it’s conception. I saw it again this morning as I was displaying the Joico Ltr. duo’s…Louis Vuitton bag, Dior sunglasses and ….pajama pants. Seriously?! When and where did this begin? Who thought this was a good idea? Sure, if you are 20 and living on campus and need mommy to do your laundry on your next trip home I guess I can understand, but when you are 40 and running your daily errands?!?! Come on…take a minute and put on some pants. I know you have a minute because you took the time to put on your false eyelashes and Lip Venom to pout up your lips.

As my eyesight struggled to return to normal, I found myself thinking of all the other trends that are not multi-generational. (I don’t know if that is a word…I like it…it fits). The following are trends that women over a certain age should ponder for a minute or two.

– Feathers. Yes they are a cool hair accessory. One strategically placed to add a bit of flare to your ‘do is great. Channeling Steven Tyler is a whole other ball game…unless you are a rockin’ mom, you won’t be able to pull it off. You won’t. You won’t. (by the way…just because you know who Steven Tyler is doesn’t mean you are a “rockin'” mom.).

– When you see a new hair trend on a child under the age of 14 and think it is neat, stop and think about that…you think what a 14 year old is doing is neat, a 14 year old. Wait for it…there you go.

– Hair extensions. An awesome invention…until it falls into the wrong hands. They are an investment, not just of money but of your time. You must maintain them. Nothing sadder than a woman in a designer outfit and a rats nest on her head. Thinking of extensions? Invest in the clip-in extensions. If you know how to use a bobby pin, you can use a clip-in extension. Put ’em in at the beginning of the day, take ’em out at the end. Make sure they are Human Hair or when you go to apply your flat iron or curling iron you could have a melting mess. Come to think of it, go rent “Good Hair” Chris Rock’s documentary.

– False eyelashes. Another terrific accessory when used properly. Take a minute and place them properly. Nothing more scary to the child behind you in the check out line than when you wave at him saying “Hi honey” and it looks like your eye is falling out of your head. Also, unless you are Cher, try leaving the rainbow lashes for a special occasion.

– Hello Kitty.Enough said.

– Tights and belly shirts. Ladies, unless you are a fitness instructor who is at this moment teaching a class…leave ’em in the locker room. There is a reason why she said “oops, I did it again”.

As women we all look back on our youth and feel we missed out on something because parents wouldn’t let us try the newest trend in body piercing or we thought we were too fat or too ugly. That was when we were children. We are now women and know how awesome we are.

What I am getting at is this. If you want to follow the latest trends because it makes you happy and feel beautiful…knock yourself out. If your doing it to be hip, or so your kids will think your cool or to get back at your mother for not letting you get a tattoo when you were 16, take a breath and take a moment to ponder…and please, when you leave the house…put on some pants.

beauty, communication, Hair Care, health and wellness, Uncategorized, Women

Different but the same

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Over the past few days I have had many salon tales come into my mind. So many tales to tell but how do I choose which one? I began this blog with the soul purpose of educating and enlightening the masses about the world of beauty and professional hair care products with easy to follow tips and opening doors that seemed to be locked and letting you join the club. I also wanted to wake up stylists and salon owners from their nightmare of what they thought was good customer service.

My primary goal is and will always be the same, to educate and enlighten. Over the past few months my tales have begun to travel down different roads, from customer service to product knowledge to how to be kind, not just at the Salon but where ever one may roam. You see, I am finding more and more, everyday, that beauty isn’t just the visual. It’s the emotional, the physical and the spiritual….maybe it’s because it is Sunday and I am missing my grandmother…who knows. Yeah, yeah…I know…you’ve watched Oprah and read “The Secret” so this isn’t news to you…or is it? Funny thing is, most Oprah and Secret die hards that have a library of all the #1 New York Times best sellers about self help and self love and loving your fellow man are the same people who mock their teenage daughter’s in public about their oily scalp and acne prone skin, or call their sons “tinkerbell” because he wants his hair style done just so and can’t live without KMS Molding Paste. Don’t get me wrong, I slip up all the time, did it last week when my daughter and I were out and I exclaimed and pointed at a sale item (I love a good deal). The item was Always overnight pads. Oops. I apologized on the spot. I am sure there is a doll with a pin in it in her room somewhere.

Being me, I have to clarify. Drives my husband CRAZY. I wanted to let you all know that I will always give you the newest product knowledge and information I get my hands on. I will give the tips you need for a great cut or Salon experience. I promise to continue with tales of my daily adventures in the Salon and all the tales of flying flat irons and mumblers and screamers. I will also keep telling the tales of kindness, the tales of inner and outer beauty. There is so much beauty around us, from the sound of our children giggling to the sound of our loved one sleeping beside us, the way the sun casts a shadow, the way the wind feels blowing through your hair while driving, the beauty of seeing someone, really seeing them and raising them up from such a simple act.

Want to change your perspective? Want to be more kind and stop being an ass? Just like being an ass, kindness is practiced. It takes effort, an effort with a great reward. You cannot just say you are going to be kind and then it happens. That’s like saying you are Jewish just because you attended a Bar Mitzvah.

What ever you put in, you get out. Plain and simple.

beauty, communication, Hair Care, health and wellness, Uncategorized, writing

Self Help and bad hair

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You all know I LOVE hair products and everything that has to do with beauty. I am also a sucker for books, book stores actually. The shiny covers, the smell of freshly pressed prose, the staff picks of fiction, the tunes that echo throughout the store that you can’t help but hum along with, ahhh…the book store. Yes, I admit, I do find myself wondering if I will run into Kathleen Kelly or Joe Fox. ( You’ve got mail…enough said). Anyway, back to the tale at hand. As I was wandering through the store humming along to Adele and daydreaming as I often do that we meet and become life long friends, I ended up in front of the Self Help section. I just stood there, captivated by what I saw. Every single person in that section had bad hair. Yeah, I said it. I couldn’t look away, and as I stood there I had what Miss. Oprah would call a light bulb moment. They may have been looking for an answer for a happy marriage or how to come out of the closet, but they were also wishing their hair looked better. (You know they were…we all have those days.) The right color, cut and product may not solve all your issues, but good hair is a good start.

I know, it’s what is inside that counts. How dare I say such things out loud or put in print for that matter. Yes, I do agree wholehearted that it is what is inside that counts. I also believe that if you like the way you look, it can make for a better day. I stress what you see and what you like. It  took everything in me not to rope the crowd in Self Help together and take them back to my shop and teach them how do to their hair. I mean seriously, even Dr. Phil would look at the hair that hadn’t been brushed in a week and say “how’s that workin’ for ya?”. It isn’t just about  looking good, it’s about taking time for you. Think about it, if you take the time to do your hair and/or makeup, you have just set aside 10 – 30 minutes just for you and you alone. I am a firm believer that healing begins when you make yourself a priority, even if only for a few minutes a day. If you don’t like the reflection in the mirror, no Self Help book is going to help. Trust me, I know of what I speak, that is another tale for another time.

Brush your hair, wash your face. Grab that flat iron and iron out that frizz. Put on some lip gloss. Take a minute for yourself. Think of it this way, if you like your hair it is one less thing that you need help with, and one less thing is always a good thing.

beauty, Hair Care, health and wellness, That girl in the red coat, Women

You should hear sizzle at the stove….not at the vanity

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STOP!!!!! Back away from the oil and the flat iron. Put them down. Think about what you are about to do. Does it make sense to add oil to dry hair then proceed to place a 400 degree flat iron on top of it? Picture a frying pan, picture it heating up to 400 degrees, picture oil being placed in the pan – what happens? What sound would you hear? EXACTLY – it would sizzle. Someone, somewhere started an ugly rumor that you can use oil and flat irons together. If you are trying to get your hair to the texture of wet cotton, you are well on your way.

All professional product lines have a product meant to be used with a flat iron. Thermal Protection Spray. They come in an aerosol format or your old school enviro friendly pump bottle. Whenever you use a flat iron it is highly recommended to use a Thermal Spray. It creates a barrier between the heat of the flat iron and your hair. It also helps to prevent breakage and damage that can be caused by flat irons (or curling irons for that matter). Here are a few gems;

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SOMA – Prism Shine Spray – adds shine and thermal protection *Almost all SOMA products aide in thermal protection

 

Joico Iron Clad

JOICO – Ironclad – a humidity resistant fast drying , non sticky formula that offers protection up to 450 degrees Fahrenheit (Aerosol)

 

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JOICO – SmoothCure Thermal Styling Protectant – a humidity resistant formula that offers up to 3 days of frizz free performance. Formulated for curly, coarse hair. *also protects that hair against the heat of a blow dryer.

 

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GOLDWELL – Sleek Perfection – a humidity resistant formula that offers frizz free, sleek results for up to 24 hours.

 

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BAIN de TERRE – Magnolia Thermal Iron Protector – Humidity resistant and adds shine – (Aerosol)

Some other FAB! flat Iron sprays;

KMS – Free Shape Hot Flex Spray (formally Flat Out)  – Humidity resistant

 

PAUL MITCHELL – Hot off the press – helps to strengthen the hair and reduce frizz – (Aerosol)

AG – Firewall – the newest addition to the AG family – (Aerosol)

Your hair is not made of  Teflon, protect it, nurture it, it’ll make you feel beautiful, I promise you.

beauty, Hair Care, health and wellness, That girl in the red coat, Uncategorized

South of the border shopping?

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Whenever the lovely warmer weather is upon us, I meet women wanting to make a change. A new style, something that says I like me, this is who I am. Maybe add a new angle or color.  Sometimes it is just a new product they are in need of, usually to tame frizz.

It was a lovely sunny morning, the sunshine poured through the store window, the smell of peroxide and hairspray lingered in the air. In walks in a lady with the all to known “help me” face. She looked a little frazzled. “What can I help you find?” I ask. “I need something to tame frizz – my husband says it’s outta control”. I look at her hair, it’s a little frizzy, not out of control. So I begin to show her some products that may help. The first few I let her know to put in before she blow dry’s her hair….and a look of complete horror spreads across her face….ok then – no blow drying. We proceed to the other products to use after the hair is dry or to use if you air dry your hair. “How do I know when it is totally dry?” she asks. This is when the light bulb moment happened for me. I collected my thoughts, silently reminded myself not to smirk, giggle or shake my head, and asked as politely as I could “What hair are we speaking of exactly?”. Then I winced awaiting the response.

Yes, that hair. For those who don’t see a bouncing ball to follow, the hair south of the border. I explained that the products I had shown her were for the hair on our heads. They would probably be too perfumed for her needs. Then I hear a sigh of relief. “I was wondering why I was so itchy” is the next lovely phrase I got to hear. Again, remind myself to keep composure and try to remember where I put the hand sanitizer. I went on to explain her options of hair removal that may help her in taming the beast and that if the itchiness doesn’t subside, she probably should see the doctor. Yes, this is my daily life.