Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Do no harm…but take no shit

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My title for today’s tale is a quote I came across a few weeks ago, and has become a little mantra of mine. As of late, I have been seeing and hearing many things that are ugly. I don’t mean the Pajama pant/Louis Vuitton ensembles at the local market (although the look is a little gag worthy). I am talking about how people are treating each other, talking to and about each other. People taking advantage of other’s concern, compassion and kindness. It pisses me off to no end.

As you all know, I manage a retail shop/salon, so I am privy to many a conversation. I see women say to another woman’s face “You look terrific!” and the minute she leaves the shop they turn and say to whomever is in their radar (usually lucky me) “wow…what happened there?”. “You forgot to take your meds?!” is what I want to desperately say. Alas, I strap on my oxygen mask, take the high road and answer with “I don’t know what you are talking about. I thought you said she looked terrific.”. – this usually stumps them, they stare at me for a minute and before they have a second to spew another ugly remark I wish them a great day, and move on to my tasks at hand, be it inventory, helping a customer or simply walking away – hence….do no harm, but take no shit.

One of the saddest events I have witnessed is watching someone be ignored. Their stories dismissed, like a flyer handed to you on the street, or worse, not even being an after thought. There is nothing more hurtful than when someone asks how your day was and as you begin to tell them, they stare off into space, or better yet, look at their phone and then look up at you and say “What?!”. (come on…we have all done it at least once…lets hope it was just once.).

There seems to be a HUGE misunderstanding out there, that to be kind means you must be a doormat. To be kind you must be all “a spoon full of sugar helps the medicine go down”. That to be kind you must smile and be polite and take anything that comes at you and put a Pollyanna spin on it. I am here to tell you that is not the case, nor should it ever be. As defined by the Oxford Dictionary… Kind – Gentle and considerate towards others. It is not defined –  allow yourself to be kicked in the crotch, take one for the team, allow yourself to be ignored or allow yourself to lower yourself so someone else won’t feel uncomfortable or jealous. Allowing someone to mistreat your kindness not only hurts you, it hurts them – not very gentle nor considerate. Before you begin to freak out about hurting them – let me explain. It hurts them because now they are resented and don’t even know it. Not too kind my friends…kinda makes you just like them. It isn’t pretty nor is it comfortable, but when someone is being an ass to you,and you see them as a vital part of your life six months down the road, ya gotta call them out on it…the ass throwing the flat iron, let her keep all that crazy to herself. Do no harm, but take no shit.

Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women

Tip(s) ‘O the day

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I manage a Salon/Retail shop. I have had over 20 years of experience working with the public. Everyday, I mean EVERYDAY I see things that either make me do a double take or make me look for the nearest needle so I can stick it in my eyes. Don’t even get me started on what I smell …yeah I said smell. Or what I hear for that matter…those of you familiar with my Tales of Truth series know what I am talking about.

From time to time on Twitter I will give a “tip ‘o the day”. Well, me being me, I have decided to make you all a little list. A “Tip ‘o the day” list. Think of it as a how to/ self help visual aid. Feel free to print it off and give it to your friends, coworkers, family members…the mailman.

– When coming for an appointment at the Salon and you only want a spray cut, it is polite to have showered in the last 24 hours. *The same goes for your Brazilian wax appointment…wait for it…there you go.

– When you have ingrown hairs along your bikini line, you can just say so. Please refrain from unzipping your 501’s at the front desk.

– If you need to blow your nose, put the tissue in your pocket or your purse. Do not throw it on the front counter as you ask if I can “throw that out”.

– Do not clean out your wallet/purse of old receipts as you wait for the debit machine to process and tell me to “make myself useful and throw these out for me”.

– For the gents – when we can tell what religion you are – your pants are too tight.

– Pajama pants are for slumber parties and college co-eds and the occasional trip to Walmart. Going out for a night on the town? Leave the fleece ensemble at home.

– Do not open every shade of polish and try it on your nails to see if you like it. There are swatches for a reason.

– Unless you see the word “TESTER” on the package, it is not a tester. Do not open every pomade container and swoosh your finger around in it.

– When shopping with a small child, I know it can be trying. I am a mother. That being said…if Junior has been “freaking out in every store all day” take it as a sign to go home and try again another day. For the love of God…take the child home.

– Sales people are not babysitters, nor are hairdressers.

– The Dollar store sells deodorant, bars of soap and wash clothes and towels, toothpaste and toothbrushes…enough said.

– If you think you have a fungal infection on your feet, do not come in the shop and sit on the floor taking off your shoe. Give your M.D. a call or go to the Walk In down the street. Seriously, I can’t help you and honestly…it is icky.

– When you see a dish of complimentary candies, please help yourself to one or two. Digging through the dish to take 8 of your favorites is a little rude.

– If you are going to throw a fit and swear at the salesperson/cashier, could you at least try to be grammatically correct.

– Never, I mean never belittle your child in front of the stylist. “Can you fix this? Isn’t it disgusting?!” is a horrible description of your child who happens to have an oily scalp, and quite honestly, it makes you look like an asshole.

– Don’t lie about using a box dye. We know you did. Hell, the guys on the space station can tell.

– Louis Vuitton purses and Crocs are a no no.

– Last but certainly not least…Do not throw the flat iron.

Beauty, Business, communication, Hair Care, Uncategorized, Women, writing

Tales of Truth – Part 8

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Gather ’round ladies and gents, girls and boys, it is time for that girl in the red coat’s Tales of Truth. Just when I think I have seen and heard it all, I hear the chirp of the shop’s door chime and VOILA!, more tales to be told. As I have stated before, all these tales are true, they are based on actual events. The tales are not those of fiction, unfortunate, yet true.

(before I begin our first tale – let me give you a little background tale) In Canada, we are slowly getting rid of our beloved penny…not the Penny from The Big Bang Theory…the currency. We can still accept pennies as payment, we are no longer giving them back with change. Now on with the tale. As I was finishing ringing through a customer’s purchase of RUSK Wless hairspray, I told her the total was $19.85. She looked into her wallet then looked up at me with the most terrified look in her eyes. I asked her “Is everything alright?”, to which she responded with “No!”. I asked her what was the matter to which she responded “I don’t have a nickel. I only have 5 pennies!”. So, I said “Okay, that is fine.” to which she said “Are you sure you won’t get in trouble for taking pennies now that they are abolished?”. I took a breath, told myself not to show it on my face, and explained to her the new “rules” about pennies to which she sighed “thank you for telling me, I was so scared every time I opened my wallet!”. …thank god she never worked the underground railroad.

 

I hear the familiar chirp of the door chime and look up to see a woman, staring at me. “Hello! Do you need my help with something today?” I ask. “I have a question for you about hairspray.” she says, then stares at me again. Dear lord…here we go. “What is your question?” I ask. She shuffles closer to me, bows her head and in a whisper asks “Is it safe to use hairspray?”. So, I did what anyone would do in this scene, I whispered back “why wouldn’t it be safe?”. (during all of this, all I could picture was the Eiffel tower in the background, a couple of cigarettes and a black briefcase containing “zee meecrofilm”.). It seems her sister in law told her that all hairsprays will change your hair color and that is why her hair was looking “brassy”. I told her that it was safe to use hairspray, that it will not change her hair color and that her sister in law needs a new hobby other than surfing the net. She bought two cans of Sebastian Shaper Plus.

 

It was about 10 minutes to closing. It seems the most interesting events happen to me within the first 20 minutes of my day or the last 10 minutes of my day at the shop, and most of the time without a witness. (I really gotta get a camera). Back to the tale at hand. A woman comes up to the counter asking for an appointment for a hair cut. I explain the Salon was closed but would be open again the next day and there was an opening for a cut if she wanted to take that appointment and come back the next day. She said she had to think about it and left. Within seconds she was back, I assumed to take the appointment. NOPE! “Have you accepted Jesus Christ into your heart?” is what she came back for. Before I could say a thing… “If you haven’t…do you want to be saved?!?….Oh, I wanted to be saved alright.

“Is this hair color temporary?” (there is a lime green sign that says “temporary color”). “Yes, it is. It will wash out within two washes, with shampoo”, I answer, with a smile, to which she answered “Pfft…two washes…that ain’t temporary. I know temporary and that ain’t it.”. …yep…this is my life.

Beauty

Grey skies smilin’ at me

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It has been a few days since my last tale, I know. Every time I sat down to write the words wouldn’t come…not because of lack of material. Oh, I have many tales to tell of product knowledge, product review and your all time favorite Tales of Truth to tell, yet still once I sat down, opened up my laptop…nothing. All that would come to mind were all the negative remarks or behavior that had surrounded me all day and I was so done with it all. The days have been grey and spring has not yet sprung and quite honestly, from the moment the open sign turns on to the minute I lock the door at the end of the day, I am constantly reminded of this. Not only by the birds eye view from our front window, but from customers at the register to the DJ on the radio, so in turn I was becoming negative and began to act like a girl (yeah I said it!) and started to read WAY too much into everything and was making myself miserable…it wasn’t until today that I realized…well more like admitted it to myself.

While at the shop today an elderly couple who are regular customers of the shop came in. The husband has a cane and many problems with his feet, so they come in and buy the Gehwol Herbal bath. They are a sweet couple and always have a tale of their own to tell. As they were leaving today, they thanked me for all my help and making sure I always had two boxes in stock for them. They told me I help them feel better. It was then that I kicked my own ass and told myself to get over all the negative and get on with it already. I have my health, a man who loves me, a loving family who gives me a soft place to fall, a beautiful daughter who I cannot wait to see who she becomes,( she is quite awesome if I do say so myself), I have a job that I love, and friends that I can call in the wee hours of the morning. So really, a little grey sky and negative comments ain’t so bad.

Ladies and gents, it is time to change the record. The skies may be dull and dreary but we do not have to be. Paint your nails with China Glaze “Shocking Pink” to make you smile while you type and paint your toes with China Glaze “Flip Flop Fantasy” to add a spring to your step. Get some Joico Kpak Revitaluxe and restore the softness and shine to your dry winter tresses. Get yourself some OPI Avojuice CoCoMelon lotion to bring the beach back to your senses. Spray some KMS HairPlay SeaSalt Spray into your hair to give yourself that “just left the beach” look. If spring won’t come to us, then let us go to spring.

Beauty, Business, communication, Hair Care, Uncategorized, Women, writing

Tales of Truth – Part 7

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Yep…you read it right…part 7. I’m telling ya, between the February “blahs”, the snow and grey days and the full moon, do I have some tales for you. I find myself wondering if my readers are beginning to send these people into my shop to see if I will either write about their escapades or to see if I will finally snap. As I have stated before, these tales are based on true events (sad…but true).

– A woman came in looking for a new shampoo and conditioner for fine hair. She had tried Joico’s Body Luxe, Matrix’s Total Results Amplify and KMS Add Volume and wanted something new. I showed her the Redken Body Full which is formulated for baby fine hair. She took the bottles in hand and then asked me “this conditioner says light, does that mean it is diet?”. …I am afraid I may let some of you down for I had a hard time stifling the giggle in my voice as I explained that “light” meant it wouldn’t weigh down her hair. (I sounded like Mickey Mouse for a moment…not one of my proudest moments but come on….diet conditioner?)

– A woman came in asking what I could sell her to make her roots not grow out so fast….enough said.

– From time to time I will order in a product that we don’t normally stock in the shop, so I take the customer’s name and number so I can call them when the order arrives. I called one woman to let her know her product arrived and was asked how I got her number.

– There is the sound of chatter and blow dryers and you can see women leaving with their hair beautifully coiffed…a woman comes up to the front counter with her hairspray, stands beside our Salon price list and says “do you have a Salon?” – happens at least 4 times a week…every week.

– The phone rings. I answer with my usual happy greeting. “Do you sell sinks?” is what I am asked. I let the gentleman on the other end of the phone know that we are a retailer and we   sell hair & nail products, to which he says “Yeah…so do you sell sinks?”. I let him know that he needs to get in touch with a wholesaler and even give him a number to call. The phone is dead silent except for a few heavy breaths, then he says “So, you don’t sell sinks then?”.

– A woman complained that her firm hold hairspray had too good of a hold. I asked her if she found it too sticky, or too hard, or if it felt crunchy. She said “No, it’s none of those. It just holds too good.”. – couldn’t help but wonder…does she complain that the Charmin is too squeezable?

– I would not suggest using your 30 Volume peroxide on household injuries or cuts…you don’t want to know.

– Every month we have a monthly draw. We have a sign and ballots right beside the product that is the monthly draw. Every day, at least 20 times a day, I hear “What’s your monthly draw?”…seriously…did hooked on phonics work for anyone?

 

 

 

Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Alright….where’s the camera

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Ever have one of those days that you find yourself looking over your shoulder, looking up and down in search of the camera crew and Suzanne Somers to jump out and say “Smile! You’re on candid camera!”. Today I was praying for such an exclamation that never came. Sad but true, the following tales are true and they all happened to yours truly today.

The phone rings. “Is it safe to get my hair colored?” is the question posed to me. “I’m sorry.” I say, “why do you ask if it is safe to get your hair colored?” to which she answers “I read in the paper that someone in Florida died while getting their hair colored!”. (10 bucks the “paper” started with an N and ended with an R)…by the way, it’s 9:40 a.m.. The shop has been open 10 minutes.

A woman comes into the shop with a can of hairspray. “I bought this here and it is defective!”. So I ask her what seems to be the issue with the hairspray. (from time to time aerosol cans don’t spray properly and we will gladly exchange them). “The issue is it sounds funny every time I use it.”. I shit you not people, it is what she said. So I take the can and spray it a few times and it sounds like hairspray being sprayed out of an aerosol can. I tell her “It is spraying evenly and not clogging up, I can’t see a defect with the product.” to which she says “well, I don’t like the sound it makes, maybe another will sound better”. …it’s 10:30 a.m..

A woman came in the store to tell me in great detail about how crappy her life is and how she can’t seem to get rid of the pesky rash she has “down there” ever since she had a brazilian wax….maybe I should re think the whole “how are you today” greeting….it’s 11:30 a.m.

I had a woman complain about having to pay retail prices when she is a hairdresser, so I offer the address to the wholesaler’s in our area and she proceeds to explain “well…I’m not really a hairdresser, I never got my license but I did go to school, but I never finished, but I still do hair, so I think I deserve wholesale prices”….that’s like saying you’re an E.R. doctor because you took first aid in the Girl Guides.

Last but certainly not least, a lovely couple came in about 20 minutes before closing. The woman told me she was looking for wax for hair removal. I showed her our selection and asked if she needed hard wax or cream wax. I never should have asked. It was at this moment that her Romeo was at her side and they explained,quite joyously that they prefer hard wax because they give each other brazilian waxes. Let’s add this to the ever growing list of things I really don’t need to know.

So there you have it, a glimpse into the daily happenings of That girl in the red coat. This is why I don’t watch much reality T.V., I get enough of it at work.

Beauty, communication, Hair Care, health and wellness, Uncategorized

Who knew Qtips could do so much?

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“If you talked to your friends the way you talk to your body, you’d have no friends left” – Marcia Hutchinson. I came across this quote a few months ago, and over the past few days it keeps popping up around me, be it on Facebook, Pinterest or over hearing conversations in the Salon. Funny tale to tell today…well, funny in a “okay, I get it” kind of way.

Confession. I haven’t always been this confident woman you read before you. I was that girl, the one who acted confident but went home everyday thinking she was fat, stupid, dumb, ugly…take your pick of any negative description of a person and that was what I thought I was. Over the past few weeks, I have heard the same phrases coming out of the mouths of the women coming into the shop, and I have let it get to me. You know what they say…what you surround yourself with you become. I started to bring it home with me, which is never a good thing, nothing worse than letting someone get in your head and reside there rent free. The constant negativity compounded with a few personal exclusions over the past few days were the perfect ingredients for a recipe for emotional disaster. Yes, I am 40 but it stills stings me a bit when I am excluded…I’m working on it.

Last night, as I was sitting and pouting, on my twitter feed I came across the above quote and literally right after came across this little gem from @simonsinek “If you want to achieve anything in this world, you have to get used to the idea that not everyone will like you”. (told you this was an “okay I get it” kind of tale). He is right. I know that. I blog about it all the time. I had forgotten. I had let myself wander off my path because it was getting lonely at times. Funny thing is, when you stop being true to yourself, you become more miserable and lonely than you thought you were to begin with.

This morning, I was still a little glum, couldn’t seem to shake my melancholy, then I went into the bathroom and saw that my hubby had refilled the Qtip jar and everything fell into place. Yep, I am that easy to please. In that instant I realized that all the negative thoughts floating around in my head were not mine, they belonged to the woman who yelled at me because the hairspray I had introduced her to that she loves is on back order…until Monday, and to the woman who didn’t understand why exchanging her flat iron was so easy to do and disappointed that the process didn’t take 20 minutes like she had planned it would. (seriously folks…I WISH I was making this up). All the anger I had towards my family was not my own, it belonged to the woman who’s husband had found a new love and to the gentleman who was angry at his wife because he had to pick up her hair color and she “never” does anything herself. I do like my hair, and I do think I look good and am proud of it. I don’t down play myself because I am now 40 and as the lovely woman in jogging pants and rubber boots so lovingly pointed out “putting on jewelry and doing your hair when you are over 35 is stupid”.( I got to meet this gem in the 1-8 item line at the grocery store…she had 9 items by the way).

It is so important to be kind, not just to others, but to ourselves. We teach people how to treat us (thank you Maya Angelou) and, although I hate to admit my faults, over the past few days I have been responsible for the negativity coming my way. I was letting it get to me and become the lesson I was teaching to all who crossed my path. With a little help from my Twitter feed and  a jar of Qtips, I have a new lesson plan.

Beauty, communication, Hair Care, health and wellness, Uncategorized, Women

Different but the same

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Over the past few days I have had many salon tales come into my mind. So many tales to tell but how do I choose which one? I began this blog with the soul purpose of educating and enlightening the masses about the world of beauty and professional hair care products with easy to follow tips and opening doors that seemed to be locked and letting you join the club. I also wanted to wake up stylists and salon owners from their nightmare of what they thought was good customer service.

My primary goal is and will always be the same, to educate and enlighten. Over the past few months my tales have begun to travel down different roads, from customer service to product knowledge to how to be kind, not just at the Salon but where ever one may roam. You see, I am finding more and more, everyday, that beauty isn’t just the visual. It’s the emotional, the physical and the spiritual….maybe it’s because it is Sunday and I am missing my grandmother…who knows. Yeah, yeah…I know…you’ve watched Oprah and read “The Secret” so this isn’t news to you…or is it? Funny thing is, most Oprah and Secret die hards that have a library of all the #1 New York Times best sellers about self help and self love and loving your fellow man are the same people who mock their teenage daughter’s in public about their oily scalp and acne prone skin, or call their sons “tinkerbell” because he wants his hair style done just so and can’t live without KMS Molding Paste. Don’t get me wrong, I slip up all the time, did it last week when my daughter and I were out and I exclaimed and pointed at a sale item (I love a good deal). The item was Always overnight pads. Oops. I apologized on the spot. I am sure there is a doll with a pin in it in her room somewhere.

Being me, I have to clarify. Drives my husband CRAZY. I wanted to let you all know that I will always give you the newest product knowledge and information I get my hands on. I will give the tips you need for a great cut or Salon experience. I promise to continue with tales of my daily adventures in the Salon and all the tales of flying flat irons and mumblers and screamers. I will also keep telling the tales of kindness, the tales of inner and outer beauty. There is so much beauty around us, from the sound of our children giggling to the sound of our loved one sleeping beside us, the way the sun casts a shadow, the way the wind feels blowing through your hair while driving, the beauty of seeing someone, really seeing them and raising them up from such a simple act.

Want to change your perspective? Want to be more kind and stop being an ass? Just like being an ass, kindness is practiced. It takes effort, an effort with a great reward. You cannot just say you are going to be kind and then it happens. That’s like saying you are Jewish just because you attended a Bar Mitzvah.

What ever you put in, you get out. Plain and simple.

Beauty, Business, communication, Hair Care, health and wellness, Uncategorized, Women, writing

Full moon alert

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***A note to reader’s…my app. wasn’t updated to 2013…looks like I just attract crazy…read on…

So it happened again. No, I didn’t have to dodge a flat iron. I did however have to dodge the crazy. You would think after 20 plus years in customer service and dealing with the public that nothing would surprise me. The upside to all the crazy I get to witness and deal with is it gives me so much material. I find myself wondering, when did throwing your arms up and shoving your finger in someone’s face over the fact that the scent of the gel that you bought doesn’t transport you to  a green meadow became the norm? Maybe it is all the reality television or maybe it is that oxy’s are now banned in Canada…hmm….then I checked my Moon Phase app. (A necessity to anyone who deals with the public) and realized that the full moon will rise tomorrow. Great.

The phone rings. I begin my usual pleasant greeting when from the other end of the line I hear “Yeah, whatever. Look I bought a flat iron and I don’t like it. I want to return it.”. So I ask if it is still heating up. “Well….yaaaaah. Pfft.” is the eloquent response I receive. I explain that once a flat iron has been used, if there isn’t a defect present I cannot return it, nor can I sell it to someone else. I offer the company’s 1 800 number and tell her to see if they can help her out. “There is a defect! I don’t like it! That’s the defect!”. As I try to explain that does not constitute a manufacturer’s defect, I get to hear the ol’ stand by “You are an asshole and you suck!” then silence…not a dial tone…silence. You see, she is looking for a fight. Guess what? She isn’t getting one. So there I stand for about a minute in silence. After a few more seconds she finally shouts “I’m hanging up now!!!”. Click. It’s only 10:30 a.m..

A woman comes in and says “I bought this stuff here a few years ago. I don’t remember the name of it but I really liked it, do you have it?”. At our shop we have an awesome salon program that tracks our customers/clients purchases…if they have given us their phone number. So, I ask for her phone number to which she replies “no thank you”. I go on to explain I am asking for her number so I can check her file to see her purchases so maybe I can track down the product she is after. Big mistake. Huge. Who knew that little phrase I had uttered would begin a ten minute rant on Big Brother(not the reality t.v. show…lets keep up people) and the government watching our every movement and how it is no business of our Prime Minister what products she buys, and then she asks me again if I know what the product is she is looking for. Oh look…it’s 11:15 a.m..

A gentleman comes into the shop stating “I am never shopping here!!”, walks the perimeter of the shop and leaves.

At our shop, we sell over 25 professional hair care lines, so I deal with over 10 distributors, so if I don’t have the product you are looking for, I can usually order it in. We call it a “special order”. Another big mistake it seems. A woman was looking for a certain Kevin Murphy product that I didn’t carry, so I let her know I could order it for her, I let her know I could add it to our special orders, to which she said “Well! If I knew it was such a bother that it has to be classified as a “special order” I wouldn’t have bothered!” and then she left. I have to admit, I just stood there, I was actually speechless for a moment. You don’t want to know what time it was…too depressing.

I can hardly wait to see what or who crosses the threshold tomorrow. I do know one thing for sure, on tomorrow’s playlist I will be sure to have Creedence Clearwater Revival’s Bad Moon Rising on repeat.

Beauty, Business, Hair Care, health and wellness, Uncategorized, Women

Joico to the world

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  ***Original post from 2013 updated August 2016!

 

As we all know, from time to time products change their packaging or…sniff…gulp…our favorite products are discontinued. Although today’s tale is such a tale, do not despair for I come bearing good news. Yes, it is true. Joico has revamped their packaging and have laid to rest some of their products. Calm down, I told you not to despair. Take a breath, get a tissue or a shot of bourbon and collect yourself. This is a company that cares about it’s customers and they do their best to provide the best service and the best product for their customers. Joico has given a road map if you will of what products they suggest would be a suitable replacement for your beloved product and I have such road map and am sharing it with you. See?!? No need for tears or tantrums.

Here you go;

Discontinued = Joico Color Endure Masque. It’s replacement = Kpak Revitaluxe or Kpak Intense Hydrator

Discontinued = Joico Moisture Recovery Leave In Moisturizer. It’s replacement = Kpak Leave In Protector or Daily Care Leave In

Discontinued = Joico Daily Care Moisturizer. It’s replacement = Joico Daily Care Conditioner

Discontinued = Joico Brilliantine Shine Pomade. It’s replacement = Joico Structure Define Lightweight wax

Joico Structure Define

 

Discontinued = Joico Design Collection Humidity Blocker. It’s replacement = Joico Humidity Blocker Finishing Spray *this baby is new!

Joico Humidity Blocker

Discontinued = Joico Design Collection Dry Spray Wax. It’s replacement = Joico Texture Boost Dry Spray Wax *this baby is new!

Joico Texture Boost

Discontinued = Joico Design Collection Pliable Paste. It’s replacement = Joico Flex Control Pliable Paste *this baby is new!

Joico Flex Control

Discontinued = Joico Design Collection Gloss Wax. It’s replacement = Joico Crème wax cocktailed with Kpak Color therapy restorative oil. (my own recipe) *Cocktailed = mixed with

Discontinued = Joico Design Collection Flex. Shaping Spray. It’s replacement = Joico JoiMist Medium

Discontinued = Joico Design Collection Forming Polish. It’s replacement = Joico Creme Wax (from original Joico collection)

Discontinued = Joico Design Collection Texture Spray. It’s replacement = Joico Matte Grip Texture Creme or Joico ICE Erractic

Discontinued = the complete Joico Silk Results line. It’s replacement is the complete Joico Smooth Cure line – the newest addition to the Joico family and a beautiful line that many of the customers and clients of our shop/salon purchase on a daily basis.

Joico has revamped their packaging as well. It looks AWESOME!

Silver cans = the complete styling line.

Red = the Color Endure line which is now Sulfate Free!

Green = the Body Luxe line (volume)

Blue = the Moisture Recovery line

Copper = the Smooth Cure line which is Sulfate Free

Purple = the Daily Care line

Gold = the Kpak line

So now there isn’t any reason for you to feel lost or abandoned. Feel free to take this road map along on your next trip to the Salon.