Beauty, communication, Hair Care, That girl in the red coat, Uncategorized, Women, writing

Tales of Truth – 17th edition

Ladies and Gentlemen, boys and girls, gather ’round for the 17th edition of That Girl in the Red Coat’s tales of truth. I know that these tales are quite popular and are a fan favorite. I am beginning to wonder if you, my followers are sending people into my shop to see if their escapades and demands will make their way into my latest edition…sweet baby Jesus, I hope so.

A woman came into the shop asking if I sold hair clippers. I walked her over to our selection of clippers, explained their differences and their prices. Once I was finished she asked me “What kind of hair can I trim with these?”. I took a deep breath and asked “What hair do you want to trim?” as I silently told myself not to show it on my face as I wondered where I put the hand sanitizer. “Oh, the usual hair. My boyfriend’s hair, my hair, my pussycat’s hair. I like to give him a new spring hairdo every year.”. …thank god, she added cat to that sentence.

The phone rings and I answer with my standard greeting. “Yeah, Hi. Do you sell eyelashes?”. I let her know that we do retail false eyelashes and that the price ranges depending on if she wants acrylic or human hair eyelashes. “Oh my god! How do you get human eyelashes?!? Are they pulled out of people’s eyes and sold to the public?”. – I actually stood there, at the counter, took the phone away from my ear and stared at it.

We offer a great selection of flatirons. A woman came in because she needed to replace her flatiron. I showed her our selection and explained the differences in plate widths, which models had universal voltage and which were ceramic or titanium plates. She asked me “Why are there different widths to the plates?”. I let her know that it usually comes down to personal preference and that the 1 inch plate is the most popular because you can achieve a curl with it. “Why call it a flat iron if you can curl with it? It should be called a curling iron if you ask me!”.

A woman came in wanting to return her hairspray, slamming the bottle onto the counter, complaining that her hairspray wasn’t holding her style at all and that we had sold her crap. “Look at how wet and flat my hair is!”. Before I could look at the bottle she complained that her “leave in conditioner was a disappointment too!”. I took the bottle off the counter, turned it around to look at the label, gave it back to her and let her know that the bottle she wanted to return was her leave in conditioner and that she may have gotten the products mixed up. “Hmmpt….maybe that’s why my hair felt sticky when I was blowdrying.”.

A woman asked me what nail polish color was a good color. I let her know that the Spring collections were offering pastels and brights this year. So then she says “What color will I like?” I ask her “What is your favorite color?”. I guess that was the wrong question. “Look, I asked you what color would I like! Why won’t you tell me what color I would like?!?!”. I picked up the most popular pink shade and showed it to her, to which she told me “I don’t like pink.”.

The phone rings and before I can finish my greeting I hear “Yeah, I like colored my hair and it is kind of like red and gold, but more orange and kind of like yellow. Do you sell toner to fix it?”. I let her know that it would be best to go to a Salon and have them fix it for her, especially because I can’t see her hair to which she replied “I just told you the color it was.”.

With the temperatures rising and the days getting longer, those who have not ventured out in many months have decided to come out of their winter’s slumber and come into the shop with certain inquiries and questions. Once again, I cannot stress this enough…these are based on real events. I couldn’t make this shit up.

– Can nail polish remover be used on finger nails and toe nails?

– I used my foot cream on my hands. Do I need to see my doctor?

– Do I need to comb my husband’s back hair before I trim it?

– Can I use the glue from the dollar store on my false eyelashes?

– If my son uses my color shampoo will it color his hair?

– Will the scent of this hairspray bother my husband’s allergies?

– My car is in direct sunlight. Will my hairspray blow up while I am driving home?

– Do you color your hair so people won’t look at the scar on your neck? – this gem happened today

Last but never least, the piece de resistance…. A gentleman came into the shop inquiring about our hair removal products. He told me he had been going to someone for his “removal needs” but thought he could save some time and money having his own supplies at home. I showed him our selection of waxes and explained the difference between hard wax and cream waxes, which needed strips and which ones didn’t. “I have my girlfriend to help me with my back. I do have a question for you though. Is it possible for me to wax my own balls?”. Yep. His exact words. I looked him straight in the eye and told him that I wouldn’t suggest it, that it was possible and that there will be blood. “Maybe my girlfriend would do it for me” he said with  a wink and a smile and a nudge. I shit you not, a nudge. I just walked back  to the counter, rang through his purchase and wished him luck. …..a week later he came back to pick up a product his girlfriend had on hold. I knew who he was and what he had done. I rang through his purchase, wished him  a pleasant evening and that is when he quite proudly shared that “It worked and hardly any blood!”.

 

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Beauty, communication, entertainment, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Tales of Truth – 16th Edition

I know that the full moon will not arrive for a few more days, but I cannot hold these tales in any longer. I don’t know if it was the February blahs or the polar vortex but let me tell ya…these past weeks have been quite, shall we say,  interesting. …and yes, these circumstances are quite real. I actually have witnesses.

 

– I have a blue streak through my hair (see picture below). I have many women comment on the color or that I shaved the side of my head. What I haven’t heard until a few weeks ago was “Your hair reminds me of my bird!” …all I could think was Sweet Jesus, please let her be talking about her pet.

IMG_20150211_143144     …a bird…who knew?

 

– It was a busy day in the Salon and a dear friend was getting her hair done, so I stepped back to the Salon to say hello. As I approached her chair, my stylist and the owner just stared at me, no words uttered, just eyes shifting to the left. I looked over to see a woman, who was waiting for her appointment, clipping her finger nails. Yes, clipping her finger nails. Not only clipping her finger nails but dropping the clippings on the floor. …left me to wonder, does she floss her teeth in the 1-8 aisle at the grocery store?

– A woman asked me if there was any product that would help her daughter not “whine so much” when she was getting her brows plucked. I let her know that there are numbing creams available that may help with the discomfort. I also let her know that waxing may be a better option – it is quicker, and the pain is only for a moment or two every 4-6 weeks instead of every few days. She asked me “Is waxing safe for a 5 year old?” ….there are no words.

– Travel size hairspray can be hard to come by, so when some travel size hairspray arrived, I had a display at the front counter, so our customers and clients will see that we now have some in stock. A woman told me I should move the display, because “it will depress the people that never go anywhere. It’s not nice to remind people of such things!”. …sigh

– As we all know, products get discontinued. No one likes it. It’s frustrating. It happens. I had a woman tell me I was a liar. She came in looking for Joico Brilliantine. I let her know it was discontinued. I also told her I had many products similar to her beloved product and that I found Senscience ProFormance Polish the closest yet. “You’re a liar!” she told me. I get out my laptop, went to the Joico website to show her their product listings to show it has been discontinued. As I scrolled through the product listings, she asked me “How do I know you didn’t set this up?” …. double sigh

– A woman asked me if she can use Dry Shampoo in the shower

* for those not familiar with Dry Shampoo check out my article for http://www.hairstyle-blog.com

http://www.hairstyle-blog.com/dry-shampoo-new-best-friend.html

 

– A woman came in looking for the most natural, chemical free hair color that she could buy. I let her know I did not sell any and that most professional hair care color lines are not sold to the public, only licensed stylists. “Well, that’s not fair! The public cares about the environment too!”. As she left the shop, still standing in the doorway of the shop, she lit her cigarette. …triple sigh

Last, but never least…

– To let the public at large know – I do know that Blue/Purple shampoo will eliminate the brassy tones of your hair, on your head. As for other body regions…I will leave that up to you to find out.

 

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Beauty, Hair Care, That girl in the red coat, Women, writing

Tales of Truth – 15th edition

Gather ’round ladies and gents, boys and girls. It’s time for That girl in the red coat’s tales of truth…and yes, it is my 15th. edition. If the last 3 years are any example – there will be many more editions to be written. In the immortal words of Platinum Blonde… “are you sitting comfortably? Then we’ll begin.”.

 

– I asked a woman if she wanted a bag for her purchase. “I will only take one if it’s free! I refuse to pay a nickel for a bag!”. I let her know that our bags were complimentary so she said she would take one. As she was leaving she turned to tell me “You know, if you charged for your bags, you would make extra money.”.

– A woman came in complaining her hair was too flat and she wanted more volume. So I introduced her to some of the mousses and root boosts that are big sellers for us. I explained how much to use and that she would achieve the most volume and best results if she used a blow dryer. She just stared at me, so I asked her if she had any questions to which she said “You mean I have to do my hair to make it look good?”.

– It’s winter here in the Great White North, which means scarves, mitts and toques (hats for my non-Canadians) and along with our winter gear, the inevitable static. I had a woman ask me if it was a good idea to coat her scarf and mitts with hairspray to keep the static at bay. I told her I didn’t know if that would work. She told me that I was a disappointment and left.

– The phone rang. I answered with my standard greeting to which I heard “Yeah. Whatever. Look. I need 40 volume peroxide and I can’t tell you why. You got any?” …cue Criminal Minds

– The phone rang and before I could finish my hello a woman asked me “Do you sell hair color that would match my hair color when my hair is wet ‘cuz I like that color better than when my hair is dry.”. I let her know that I couldn’t answer her question because I couldn’t see her hair, since we were talking on the phone. “Oh…you know the color, it’s kinda of like the brown on the icing can”. ….sigh ….oh yeah…that brown.

– I was ringing through a purchase when my customer looked towards our Salon. She turned to me and said “You have a Salon here?”. “Yes, we do. Would you like a price list of our services?” to which she responded “So, it’s a real Salon?”. I assured her as I silently told myself not to show it on my face “Yes, it’s a real Salon.” to which she said “Well, you can never be too sure. I have been fooled before!”.  ….this February the full moon was in FULL swing.

– A woman came in complaining that her color keeps fading at her roots. “Every time I get my hair colored, within two weeks the color at my roots fades and my grey starts to show!” was her compliant. I let her know that it wasn’t her color fading, it was her hair growing. “Yeah, I know! It’s growing out faded!”. Once again, I had to explain that when your hair is colored, it only colors your hair on the outside of your scalp….I have to do this at least 3 times a month.

No flat irons have been thrown or rash riddled bikini lines have been flashed….yet.

 

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Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Uncategorized, Women, writing

Tales of Truth – The Christmas Edition – Part 2

So it has been exactly 10 days since my last installment of my Tales of Truth – the Christmas edition. With all the goings on in the shop over the past 10 days, I haven’t decided if  Jolly ‘ol St. Nick has me on the nice list or the naughty list.

 

– We have Christmas displays throughout the shop. Some are mini evergreens, some are boxes wrapped in shiny paper and some are snowmen. A woman came into the shop and exclaimed “I LOVE YOUR SNOWMAN!”. I thanked her for the compliment. “Sell him to me! How much is he? Is he for sale?”. I explained that “he” was part of our Christmas decor and was not for sale. “…but I collect snowmen. I need him!”. Again, I apologized that he was not for sale and asked her what else I could help her with. We found her shampoo and hairspray. As she was leaving, she took one the candies I keep at the front desk for our customers, scowled at me and said “I can’t believe you won’t sell me your snowman!”. …then stood there and pouted, for over 2 minutes….even after I came from behind the counter to help another customer.

– We sell the Wet Brush at our shop. It is an awesome brush for anyone dealing with tangles, no ripping at the hair, no more dialing 911 with one hand as your other hand is stuck in your hair along with your brush, no more children running away from you screaming as they see you coming at them, brush in hand. I had a woman ask me why it was called the Wet Brush. I explained to her that is meant to be used in wet hair to help get through tough tangles. She asked if it can be used on dry hair, and I told her yes – it gets out tangles on dry hair too. “So why is it called the WET Brush? Not the WET/DRY brush?”. …I told her the company’s website was on the packaging if she wanted to ask them.

– On more than one occasion I have been asked the following questions;

“What’s the difference between a 1″ curling iron and a 1 1/4″ curling iron?”

“Can I use nail polish on my toe nails?”

“What’s the difference between medium hold hairspray and firm hold hairspray?”

“Can my husband use my gel even if it isn’t from a men’s line?”

“Can anyone use the hand lotion tester?”

– a woman came in the shop looking for wax for hair removal. I led her over to our selection and asked if she used hard wax (no strips) or cream wax (strips). She told me she used the strips, so I showed her our selection of cream waxes. As I was explaining the differences between each one, she asked me which ones won’t burn her skin. I told her none of them should burn her skin. If her skin is being burned, she has her wax pot temperature too high. “I was wondering why it was burning my lips” she said. I let her know that when she waxes her upper lip she should keep the wax away from her lips, to which she told me “those aren’t the lips I am talking about.”, just as her husband approached us. Seems she has taught her husband to wax her unmentionables and tends to burn her “down there”. ….I need a raise.

 

 

 

Beauty, Business, communication, Hair Care, health and wellness, That girl in the red coat, Women, writing

Tales of Truth – the Christmas edition

Gather ’round Ladies and Gentlemen, boys and girls, it’s time for the annual Christmas edition of That girl in the red coat’s Tales of Truth. It is only the 2nd day of December and some strange happenings have been going on. I know there is such a thing as Christmas spirit…I do believe that it has more to do with too much consumption of Christmas spirit.   …wait for it….there you go.

– The phone rings. I answer with my standard greeting only to hear “Yeah, Hi. Do you have my favorite Shampoo in stock?”. I ask “Which Shampoo are you looking for?”. “Oh, come on! You know which one! I am in there all the time. You know me and I know you remember. Just put one aside and I will see you later.” then she hung up. …I am still wondering if she came in….

– This year, many of the Christmas packs come with  a free hairspray or styling product. I had a very irate woman demand why the Christmas pack she wanted didn’t come with the hairspray she prefers. When I explained I didn’t know why the company chose that specific hairspray, she told me that if I was a better manager, I would find out. …I can honestly say, I just stared at her for a minute.

– We have a return policy at Christmas that as long as the package is not opened, the product may be returned/exchanged for another product after Christmas. I spent 15 minutes explaining why I cannot take back a hairbrush after it has been used, to which my customer answered “How am I to know if it’s no good if I can’t try it?”. So, again,  I explained about health codes, etc. and asked her if she would want to buy a used brush to which she said “No, I wouldn’t, but maybe someone else would.”. ….sigh

– During the Christmas season (and all year through), when a customer or client spends more than $75.00 we offer a free product with their purchase. I do not advertise I do this. I think it’s a nice surprise for them. I had a woman refuse her free retail size bottle of styling product because it wasn’t advertised and she didn’t want anyone thinking she stole it.

– I have had to remove the complimentary product from a Christmas pack because a woman thought her friend didn’t deserve a free hairspray since getting a shampoo and conditioner is enough. …the only thought that went through my head… “paging Dr. Seuss”

– At our shop, every month we have a monthly draw. Anyone can enter, no purchase necessary. During the month of December, we have weekly draws. As I was ringing through a customer’s purchase, one of my regular customers came in to fill out a ballot – she was in the neighborhood and knew our weekly draws had begun. After she left, as I handed my customer her purchase and her receipt, she told me that she should be allowed to fill out two ballots since she bought something. She didn’t think it was fair “that other lady” got to fill out a ballot and didn’t buy a damn thing. …I found myself wondering if she was related to the lady mentioned above.

 

Well my Beauties, it is the 2nd. of December and a full moon is on it’s way, so I am pretty sure I can promise some more Tales of Truth are on their way.

Beauty, Business, communication, Hair Care, parenting, That girl in the red coat, Uncategorized, writing

Tales of Truth Part…oh I give up

Gather ’round ladies and gents, boys and girls, it’s that time once again! Time for That Girl in the Red Coat’s Tales of Truth. Now, I don’t know if the planets are misaligned, or if their is a glitch in the Matrix, lately, I have been privy to some interesting events and antics. Maybe the public at large has gotten wind of my Tales of Truth series and is hoping to be mentioned…sweet baby Jesus, I hope so.

– I heard a bang on the front window of the shop. As I looked over to see what it was, I saw a Mother applying hand sanitizer after touching the trash can lid outside the neighboring shop, all the while her toddler was banging her fists on the window as she was licking it. ….wait for it…there you go.

– A woman came in for some hairspray. As I was ringing through her purchase, she farted. Then farted again. Then again. She just stared at me, didn’t even blink. No “excuse me”. No “too much Sushi I guess”. Nothing, Just stared at me.

– I had a woman ask me if I sold a “less toxic” hairspray. So I asked her if she meant a more environmentally friendly or vegan hairspray. She answered “I just need a hairspray that will stop my son from growing breasts.”. Before I spoke, I silently told myself “don’t show it on your face” and said “Pardon me?” to which she said, “Yes, he is a teen boy getting breasts.”. I asked her if she had seen his doctor and she told me she had taken him and the doctor thought her son should become more active and cut out the junk food, but she wanted to be on the safe side and make sure his hair product wasn’t adding to the problem. …sigh

– at our shop we focus our retail on hair products and nail products. We do not carry cosmetics. I had a woman come in looking for lipstick, I let her know I do not sell lipstick or any cosmetics and gave her the name of a few shops where she could find what she was looking for. She asked me if she gave me a list, could I call around to those shops for her and find out if they had what she wanted. I politely told her I could not, but offered to find the phone numbers for her and she could call. I was told I offered poor customer service and she left.

– We sell human hair extensions. The brand we sell has pictures of women on the package that are of mixed descent – Asian, African, Indian, you name it. I had a woman ask me why I didn’t sell hair for white people. I shit you not – it’s 2014 and people like this still exist. After I checked for the hooded white sheet (yeah, I said it), I let her know that the hair I sell is for every woman, of every color and creed.

– A woman asked if she could put her toddler on the back counter as she shopped. I told her no, and that it wasn’t store policy. She tried to assure me he would sit still if I was worried he’d fall off the counter. ….double sigh.

That’s it Beauties…that’s all I got for today…makes me tired 😉

 

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